World > Europe > Portugal > Azores > Lagoa > Lagoa Nossa Senhora Do Rosario > Hotels in Rosario-Lagoa > Apartamentos Turisticos Nossa Senhora Da Estrela

Apartamentos Turisticos Nossa Senhora Da Estrela

Rosario-Lagoa , Caminho Da Caloura Ao Fisher, Nº6 (Show on Map)

7.7

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsApartamentos Turisticos Nossa Senhora Da Estrela is widely recognized for its strategic location in the central area of Lagoa, making it a prime spot for exploring Sao Miguel island in the Azores. Guests frequently commend the easy accessibility, ample parking, and proximity to essential amenities, such as supermarkets and restaurants. The complex offers a peaceful retreat, appreciated for its tranquility, serene gardens, and refreshing pool, which contribute to a relaxing atmosphere.

The accommodations are spacious, including well-sized apartments and bungalows with generous layouts suitable for families and groups. Although some areas require improvements, guests appreciate the comfort and roominess provided. The friendly and attentive staff receive high praise for their proficiency in English and warm hospitality, enhancing the overall experience. Their helpfulness in planning excursions and addressing guests' needs contributes significantly to guest satisfaction.

While the pool area often garners positive feedback for its cleanliness and pleasant environment, occasional maintenance issues do arise. The pool remains a valued amenity, appreciated for its accessibility and as a relaxing spot after excursions. Parking facilities are seen as accommodating, with plentiful parking spots ensuring convenience for guests touring the island.

Despite the positive aspects, certain areas require enhancement, particularly the Wi-Fi service, which is limited to communal areas with inconsistent signals in rooms, and the comfort of beds, which guests often describe as hard or outdated. Cleanliness standards also prompt mixed reviews, with issues related to musty odors, infrequent cleaning, and the need for better maintenance highlighted by some visitors. Improving these areas could elevate the guest experience to match the high standards set by the location and staff hospitality.

Overall, Apartamentos Turisticos Nossa Senhora Da Estrela offers an exceptional base for exploring the Azores, combining the convenience and comfort of its central location with the warmth of its dedicated staff.
Show more

Categories

Aparthotel with Swimming Pool

This aparthotel features an outdoor pool and is a good value for money. It is located close to Aquafit Natural Pools, making it a convenient choice for those looking to enjoy natural swimming experiences.

Children's Pool Outdoor Pool

Aparthotel with Parking

This aparthotel located in Lagoa offers parking facilities for guests requiring vehicle storage during their stay.

3-Star Aparthotel

This aparthotel offers a comfortable stay with amenities suitable for longer visits, including a kitchenette. It is conveniently located and provides good value for money, making it a reliable choice for travelers.

Aparthotel with Outdoor Pool

Offers an outdoor pool complete with pool umbrellas and sun loungers, great for a relaxing day by the pool.

Cheap Aparthotel

Aparthotel with Children's Pool

Room Types

Villa It has 2 bedrooms, one with a king-sized bed and one with 2 single beds. The villa has 2 bathrooms, a living room, kitchen and a terrace with garden access.

Family Apartment (2 adults) It has 1 bedroom with 2 single beds, a living room, kitchen and a shared terrace with sea and garden views.

About Apartamentos Turisticos Nossa Senhora Da Estrela

License: 579/RNET

Guest Reviews

7.7

Good

Location

Nestled in the central area of Lagoa, Apartamentos Turisticos Nossa Senhora Da Estrela boasts an enviable location that makes it an ideal base for exploring Sao Miguel (Azores) island. Guests consistently highlight the excellent accessibility of the complex, with easy parking and quick access to the highway facilitating seamless journeys around the island. The tranquility of the area offers a peaceful retreat after a day of adventures, with guests often praising the lack of noise at night.

The proximity to essential amenities such as supermarkets, restaurants, and local shops enhances the convenience, making daily life straightforward for visitors. Additionally, the complex’s serene gardens and clean outdoor facilities, including a refreshing pool, contribute to a relaxing atmosphere. Guests appreciate the spacious accommodations, which provide a comfortable home away from home, and often mention the friendly and attentive staff who add to the overall enjoyment of their stay.

Overall, the strategic position of the apartments, combined with their tranquil surroundings and excellent services, offers an exceptional experience for those looking to explore the beauty of the Azores while enjoying the convenience and comfort of a central location.

Rooms

Apartamentos Turisticos Nossa Senhora Da Estrela offers accommodations that boast a significant amount of space, with apartments and bungalows providing ample room for guests. Many visitors appreciate the generous layout, which includes well-sized bedrooms, bathrooms, and terraces, making it comfortable for families and groups. In addition, the complex benefits from a nice environment and a convenient location near the center, which adds to the appeal for travelers looking to explore the area.

Guests also enjoy the pool, which is highlighted multiple times as a favorable feature, and some have had a pleasant experience with the check-in process, even receiving upgrades on occasion. Despite the spaciousness of the accommodation and some positive aspects like the geographic location, there are several areas for improvement.

The apartments appear to lack sufficient air conditioning, which can lead to them being uncomfortably warm. The interior is described as sparsely furnished, with minimal equipment, sometimes lacking basics such as coffee makers. Furthermore, issues with musty odors, cleanliness, cobwebs, and outdated kitchen and bathroom facilities are noted, suggesting a need for better maintenance and modernization. While some guests find the accommodations satisfactory, the general consensus indicates that with enhancements in lighting, cleanliness, and equipment, the experience could be significantly improved.

Beds

The guest reviews of the beds at Apartamentos Turisticos Nossa Senhora Da Estrela suggest that there is room for improvement in terms of comfort. Many guests noted that the beds and mattresses were generally uncomfortable, often describing them as hard or outdated. Some mentioned waking up with back pain, indicating a need for better mattress support. The sofa bed, in particular, received criticism for its thin mattress, making it unsuitable for adults. Although a few found the beds comfortable enough, there were comments expressing a preference for double beds over the available single ones. Overall, while there were mentions of adequate comfort for some, the majority of feedback indicates that enhancing the quality of beds could significantly improve the guest experience.

Cleanliness

Apartamentos Turisticos Nossa Senhora Da Estrela has garnered mixed reviews concerning its cleanliness. Many visitors have commented on the overall cleanliness of the facility, highlighting an opportunity for improvement. The frequency of cleaning seems insufficient to sustain a high standard, with only twice-weekly visits for room service and towel exchange. Some guests noted that certain areas, such as the kitchen, sofa, and bathroom, were particularly neglected.

A recurring issue is the pervasive musty odor throughout the apartments, particularly in the kitchen and sheets. This dampness problem appears to contribute to further discomforts, such as degrading walls and humid rooms. Additionally, the occurrence of cockroach sightings in the kitchen has been mentioned, indicating a need for more thorough pest control and hygiene measures.

The provision of basic amenities such as clean bed linens, towels, and essentials like soap, shampoo, and a hairdryer is inadequate according to guest feedback. Several reviewers have found the accommodations and appliances sparse, complaining about insufficient kitchen equipment and inadequate nighttime lighting for access to the apartments.

While efforts are made to clean the apartments and exchange towels, the practices seem inconsistent. The lack of regular cleaning, the presence of dirt, and the quality of linens have led to dissatisfaction among guests. Enhancing the cleanliness standards and timely refreshment of apartment essentials could significantly improve the guest experience at this location.

Staff

The staff at Apartamentos Turisticos Nossa Senhora Da Estrela receive high praise from guests for their friendliness and accommodating nature. Visitors consistently highlight the team's attentiveness, with many noting their proficiency in English and their helpfulness in planning excursions and addressing any needs that arise during the stay. Guests appreciate the warm and welcoming atmosphere fostered by the staff, which significantly enhances the experience. Whether it's maintaining the well-kept surroundings or swiftly addressing concerns, the staff demonstrate competence and dedication to guest satisfaction.

Wi-Fi

While the scenic beauty surrounding the Apartamentos Turisticos Nossa Senhora Da Estrela offers a peaceful escape, the experience with Wi-Fi could be an element to consider for a seamless trip. The internet connection at the property primarily works in communal areas, posing a challenge for guests seeking reliable connectivity in their rooms, particularly on the upper floors. It appears that the Wi-Fi is mostly accessible on the ground level and in shared spaces such as living rooms and kitchens, where guests can access the internet with relative ease. However, those staying on the upper floors might experience inconsistent and weak signals, with some noting complete absence of connectivity in their accommodations. Although efforts to solve these issues might be made, they remain a point of concern for visitors hoping to stay connected during their visit. Wi-Fi access seems limited to certain areas like the reception and may incur additional costs, presenting an obstacle for maintaining a steady connection throughout the property.

Pool

The pool at Apartamentos Turisticos Nossa Senhora Da Estrela has generally received positive feedback from guests. Many reviewers appreciated the clean and pleasant environment of the pool area, describing it as a refreshing break after a day of excursions. The outdoor area with the pool is noted for being spacious, calm, and quiet, offering a peaceful spot to unwind. Families particularly enjoyed having a pool on-site for children. The pool is praised for being continuously available, providing a convenient option for guests to relax whenever they choose. However, there were a few instances where guests experienced issues with pool maintenance, such as cleanliness or unsuitable water conditions, which detracted from its overall enjoyment during their stay. Despite these occasional setbacks, the pool remains a valued amenity at this well-maintained holiday home complex.

Parking

Apartamentos Turisticos Nossa Senhora Da Estrela is praised for its accommodating parking facilities, offering guests an effortlessly convenient experience. The property provides calm surroundings with open parking available at all hours, catering to early departures and late returns alike. Parking spots are plentiful within the complex, including private parking options, ensuring guests can comfortably leave their rental cars nearby. While street parking may be limited, designated areas within the premises allow vehicles to be parked right in front of the cottages or apartments, adding ease for travelers. Despite occasional difficulty finding a spot, guests generally appreciate the consistently available parking, highlighting the convenience alongside the spacious accommodations and helpful staff, contributing to a relaxed stay while touring the island.

Yes, Apartamentos Turisticos Nossa Senhora Da Estrela has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Apartamentos Turisticos Nossa Senhora Da Estrela.

No, Apartamentos Turisticos Nossa Senhora Da Estrela doesn't allow dogs.

Yes, parking facilities are available at Apartamentos Turisticos Nossa Senhora Da Estrela.

No, Apartamentos Turisticos Nossa Senhora Da Estrela doesn't have a gym.

Location Show Map

More Options