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MS Vila Nova

Ponta Delgada , Rua João Francisco Cabral 1 / 3 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMS Vila Nova enjoys high praise for its strategic, central location near the Ponta Delgada city center and airport. This convenience extends to its proximity to various restaurants, cafes and the harbor, along with the added benefit of private parking. Despite occasional noise from flight paths or surrounding traffic, guests overwhelmingly appreciate the quiet and serene environment. The hotel staff consistently receive accolades for their friendliness and helpfulness, enhancing the overall guest experience.

The breakfast service stands out for its quality and variety, often exceeding the expectations for a 3-star hotel. Fresh, regional products and a well-organized setup earn frequent compliments, even though there are occasional remarks about limited options for those with dietary restrictions. The dinner service, while praised for its hearty and tasty meals, has some mixed reviews primarily concerning variety and value for money. Despite these minor criticisms, the dining experience remains positive overall, particularly due to the attentive service.

The rooms at MS Vila Nova are noted for their spaciousness, cleanliness and comfort. Guests appreciate the large, bright rooms, comfortable beds and well-maintained amenities. Some rooms even offer pleasant views from balconies. While there are mentions of dated furniture and minor noise issues, the excellent service and cleanliness standards largely overshadow these drawbacks. Regular cleaning services and good hygiene practices ensure a consistently comfortable stay.

Wi-Fi at the hotel is reliable and fast, enhancing both business and leisure travel experiences. The outdoor pool, though not heated and somewhat bare, provides a nice spot for relaxation, complemented by clean surroundings and poolside amenities.

For those driving, parking is convenient and reasonably priced with various options available. While not free, the parking facilities are secure and accessible, adding value to the stay.

Families find MS Vila Nova a delightful option with generous room sizes, friendly staff and a welcoming atmosphere making it suitable for a comfortable and hassle-free vacation. Breakfast services appeal particularly to families, adding ease to their stay.

Beds receive mixed feedback with many guests praising the comfort and cleanliness but some highlighting issues with mattress quality and pillow comfort. Overall, most find the bedding adequate for a good night's sleep.

As a three-star hotel, MS Vila Nova delivers good value for money, offering essential services and amenities that cater well to an international clientele. While the hotel could benefit from modernization, it remains a solid choice for budget-conscious travelers seeking satisfactory lodgings. Business travelers also find the hotel practical with facilities catering efficiently to work-related needs.

In summary, MS Vila Nova stands out for its exceptional location, cleanliness, friendly staff and overall value, making it a commendable choice for both leisure and business travelers.
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Family Friendly Hotel

The MS Vila Nova's family-friendly atmosphere is encapsulated in the thoughtful details and staff kindness, ensuring an comfortable and relaxing vacation. It serves as an ideal hub for exploring the Azores with the necessary amenities to accommodate families comfortably.

Hotel with Swimming Pool

This hotel offers an outdoor pool and pool loungers. It is conveniently located and provides comfortable accommodations.

Outdoor Pool

Business Hotel

The hotel is listed as a business hotel in Ponta Delgada, indicating it meets basic requirements for business travelers.

Hotel with Parking

The hotel has public parking available on site, which requires a reservation and a daily fee. Private parking is also mentioned as available.

Accessible Hotel

MS Vila Nova features rooms specifically adapted for guests with reduced mobility, indicating a commitment to accessibility. The hotel is noted as an accessible option in Ponta Delgada.

3-Star Hotel

This hotel offers a quintessential three-star hotel experience, delivering good value for money with services and amenities that cater well to an international clientele. The hotel features three classes of rooms, providing varied levels of comfort to suit different guest needs. The central location is a significant plus for exploring the surrounding area.

Hotel for Honeymoon

Hotel with Outdoor Pool

Room Types

King Room This spacious room comes with a view over the city of Ponta Delgada or the Atlantic Ocean. Each room has a cable TV and free Wi-Fi. The room also offers a private bathroom with complimentary toiletries and a hair dryer.

Junior Suite This junior suite features a private bathroom with free toiletries, cable TV, desk and a seating area with a sofa.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as a quiet street view. The unit has 3 beds.

Single Room This spacious room comes with a view over the city of Ponta Delgada or the Atlantic Ocean. Each room has a cable TV and free WiFi.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as a quiet street view.

Twin Room with City and Sea View Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as sea views. The unit has 2 beds.

Family Room (2 Adults + 1 Child) This family room has a sofa and seating area.

About MS Vila Nova

License: 7270/RNET

Guest Reviews

8.3

Very Good

Location

The reviews for MS Vila Nova emphasize an exceptional location, praised for its proximity to both the airport and the city center of Ponta Delgada. Guests appreciate that the hotel is conveniently situated within walking distance of downtown, the harbor and numerous restaurants and cafes, making it an ideal spot for exploring the area. Many guests highlight the quiet and serene environment despite its central location. In addition, the hotel offers private parking, which is a bonus for those with rental cars.

The accommodation strikes a balance between convenience and tranquility, offering a pleasant stay for those looking to explore the island or in transit to other destinations. The staff receive consistent commendations for their friendliness and helpfulness. Cleanliness and the quality of breakfast also receive positive mentions. Though a few reviews mention the hotel being somewhat under the flight path of planes, the overall sentiment is that the strategic placement more than makes up for this minor inconvenience. Despite some mentions of the surrounding area being less appealing, the accessibility and central location undeniably stand out as key benefits for travelers.

Breakfast

Reviews of the breakfast at MS Vila Nova hotel are predominantly positive, highlighting the variety and quality of the offerings. Guests frequently commend the breakfast for being good, very good or excellent with many noting its abundant and varied options. Fresh fruit and regional products are often mentioned, adding a local flair to the experience. The breakfast is described as plentiful, well-organized and appealing with some guests emphasizing its suitability for a 3-star hotel.

However, there are a few criticisms. Some guests pointed out the lack of variety, calling the breakfast repetitive or basic. Others expressed disappointment over the limited options, especially for those with dietary restrictions such as vegan or vegetarian needs. A few reviews noted the crowded breakfast area and the occasional scarcity of items. Despite these minor drawbacks, the overall impression of the breakfast at MS Vila Nova is favorable with many guests finding it satisfactory and exceeding their expectations.

Dinner

The dinner experience at MS Vila Nova Hotel receives mixed feedback from guests. Many visitors highlight the delicious and well-prepared meals, often made with regional products and commend the dinner for being hearty and tasty. The service, particularly during breakfast and dinner, is frequently praised for being friendly and attentive, adding a positive touch to the dining experience.

Guests appreciate the good breakfast options, particularly the fresh fruits, even though some criticize the lack of vegetables. The dinner buffet is often mentioned as being very good and offering good options, although it falls short on variety and quality at times. Affordability of the buffet prices and the wide range of snacks and dishes available until late are noted as positives.

However, there are several points of critique. Some guests find the dinner overpriced considering the quality with a few describing the meals as mediocre or poor and even exceptional in a negative way. Some issues are noted with food insufficiency and the occasional overcooked dish. The ambiance of the restaurant is occasionally described as sad and unattractive and the buffet sometimes appears neglected during operating hours.

Overall, while the MS Vila Nova offers good meals with commendable service, there are areas in need of improvement, particularly regarding the variety and value for money of the dinner options.

Rooms

The rooms at MS Vila Nova are highly appreciated for their spaciousness, cleanliness and comfort. Many guests have highlighted the generous room size, large beds and the brightness of the accommodations. Regular cleaning services are commendable with daily towel changes and well-maintained cleanliness. Additionally, the comfortable beds and well-equipped rooms contribute to a pleasant stay.

Some rooms feature balconies offering delightful views of the city, port or marina, which guests found to be a nice touch. Despite some dated furniture and carpets, which could use an update, the rooms are generally well-kept and organized. This proves true even for the rooms with a retro style, although there's a consistent call for renovation and modernization in certain areas.

However, there are mentions of noise issues due to thin walls and surrounding traffic, alongside occasional dissatisfaction with the air conditioning system not functioning properly. The lack of amenities such as mini-bars and tea kettles in some rooms might be a downside for some travelers.

Overall, the service from the staff stands out as excellent, enhancing the experience despite the minor drawbacks. MS Vila Nova succeeds in offering spacious, clean and comfortable accommodations suitable for various traveler needs, balancing well the charm and practicality of its rooms.

Beds

MS Vila Nova offers a mixed experience when it comes to its beds and bedding. Many guests have praised the hotel for having very comfortable and clean beds with several specifically mentioning the spacious rooms and large, comfortable bed sizes, including king-size options. Terms like "super beds," "huge comfy bed," and "excellent bedding" reflect positive experiences and some guests noted they had a great night's sleep.

However, there are consistent mentions of beds that are old, hard or uncomfortable. A few guests highlighted that the double beds are often just two mattresses pushed together, which may not suit everyone's preference. Pillows received mixed reviews as well with some guests finding them too high or simply pillow-sized.

While the overall feedback on room sizes and comfort is favorable, addressing the mixed quality of mattresses, pillows and bedding could enhance guest satisfaction further.

Cleanliness

MS Vila Nova is highly praised for its impressive cleanliness standards. Guests frequently highlight the hotel's spotless rooms and well-maintained common areas. Visitors appreciate the daily cleaning service that ensures rooms are consistently neat and tidy, contributing to a comfortable stay. Many reviews commend the impeccable cleanliness, noting that rooms are not only clean but also comfortable and functional. The attention to detail in cleanliness extends to the linens, bathrooms and even the cleanliness of the entire hotel. Despite being an older establishment that could benefit from some modernization, the superior hygiene standards, including excellent disinfection practices, overshadow any minor drawbacks. Overall, MS Vila Nova delivers a clean and pleasant environment, complemented by the helpful and attentive staff.

Staff

The reviews for 'MS Vila Nova' consistently highlight the exceptional service provided by the hotel's staff. Guests frequently praise the staff for being super attentive, extremely friendly and always willing to help. The reception team, in particular, receives numerous commendations for their professionalism, efficiency and helpfulness. Staff members like Filip, Inês, André and Marcia Rodrigues are noted for their dedicated and pleasant service, contributing to a welcoming atmosphere.

Moreover, guests appreciate the staff's responsiveness, including in situations where items were forgotten in rooms and when accommodating special requests. The multilingual abilities of the staff, including knowledge of English and a bit of French, add to the seamless communication and service experience.

The warmth and kindness of the staff extend beyond the front desk with the overall hospitality from the entire team being a recurrent theme. Whether it's the dining area, bar service or general hotel management, the staff's focus on guest satisfaction is evident. Their approachable nature, along with a touch of humor, makes for a memorable stay at 'MS Vila Nova'.

Despite one-off mentions of less favorable experiences, the consensus is clear: the hotel's staff play a pivotal role in ensuring a pleasant and enjoyable stay for their guests.

Wi-Fi

The Wi-Fi at MS Vila Nova has received consistently positive feedback from guests with many highlighting its reliability and speed. The connection is described as very good and perfect for working, making it suitable for both business and leisure travelers. Guests have emphasized the good quality of the internet, finding it reliable and well-functioning throughout their stay. The Wi-Fi has been frequently praised alongside other amenities, enhancing the overall experience at the hotel.

Pool

The outdoor pool at MS Vila Nova receives mixed but generally positive feedback from guests. The swimming pool is frequently described as nice and pleasurable, contributing positively to the overall hotel experience. Its central location allows for easy access to nearby attractions and guests appreciate the convenience of poolside amenities such as outdoor-use towels.

However, some reviews note areas for improvement. The pool area is described as somewhat bare and in need of a fresh coat of paint with few deck chairs available for guests. Additionally, the pool is not heated and can be quite cold, which may be a drawback for some visitors. Despite these minor issues, the clean and spacious pool area remains a highlight, offering a pleasant spot for relaxation very close to the city center.

Parking

Guests of MS Vila Nova frequently highlight the convenient and accessible parking situation at the hotel. Private parking options are well-received and many find the parking to be easy to access and reasonably priced. The hotel offers different parking solutions including a secure courtyard, a large parking lot and spots right at the door. Prices are considered affordable with hotel parking fees typically around 4 euros per day. Although parking is paid, whether on-site or on the street, some guests mention free parking on neighboring streets.

The hotel is also praised for its ample parking availability, ensuring that finding a spot is usually not a problem. In cases where guests did not pre-book parking, the hotel occasionally offers parking spaces as a complimentary service. Overall, while the parking is not free, it is regarded as convenient, secure and cost-effective by those who have stayed at MS Vila Nova.

Family

MS Vila Nova presents itself as a delightful choice for families seeking a serene and value-for-money getaway. Despite not being ultra-modern, the hotel is meticulously maintained, contributing to a very pleasant stay. Families will find the friendly and helpful staff, particularly Bruno at reception, to be a noteworthy highlight. Their readiness to assist and add personal touches, such as preparing a surprise cake for a birthday, adds a pleasant, welcoming touch to the experience.

The hotel's rooms are quiet, comfortable and generously sized, making them ideal for families with some offering pleasant views. While the rooms lack mini-bars, they remain an excellent option for both short and long-term stays. The breakfast service is positively noted, especially by families, making morning meals a hassle-free and enjoyable part of the day.

The MS Vila Nova's family-friendly atmosphere is encapsulated in the thoughtful details and staff kindness, ensuring an comfortable and relaxing vacation. It serves as an ideal hub for exploring the Azores with the necessary amenities to accommodate families comfortably.

3 Star

'MS Vila Nova' offers a quintessential three-star hotel experience, delivering good value for money with services and amenities that cater well to an international clientele. The hotel features three classes of rooms, providing varied levels of comfort to suit different guest needs. Guests can opt for half board and even packing lunch services, enhancing the convenience of their stay.

The hotel's central location is a significant plus, making it an excellent base for exploring the surrounding area. Despite its merits, the establishment could benefit from a renovation to modernize its spaces and elevate the comfort levels. Additionally, while there is a parking facility available, guests should note that it comes with an extra fee.

Overall, this hotel meets and sometimes exceeds expectations for its star rating, making it a solid choice for budget-conscious travelers looking for a no-frills, yet satisfactory lodging option. However, if comfort and modern amenities are a priority, some might consider looking elsewhere.

Business

MS Vila Nova emerges as a solid choice for business travelers, offering facilities that cater efficiently to their needs. The hotel is described as excellent for both work and leisure with convenient amenities that make it well-suited for business trips. Guests find the hotel practical for short stays, highlighting the comfort around the premises and strong Wi-Fi connectivity, which is essential for work tasks.

Its proximity to the airport makes it a strategic location for travelers looking for convenience at a budget-friendly price. Many consider it very good for a three-star hotel with features that seem tailored specifically for business purposes. Despite a somewhat impersonal ambiance, the hotel consistently offers clean and friendly service, making it a reliable option for those on work-related journeys. Overall, MS Vila Nova is highly recommended for business travel, where practicality and convenience are key.

Accessible

MS Vila Nova offers impressive facilities and well-maintained rooms, which are also equipped with accessible amenities like handicap showers. Guests with disabilities will appreciate the hotel's thoughtful design and supportive environment. The parking options are excellent with affordable all-day rates, making it convenient for travelers with specific needs. The hotel's prime location further adds to its appeal, allowing easy access to nearby attractions. The staff consistently receive praise for their helpfulness, accommodating special requests with understanding and providing excellent local dining recommendations. Overall, MS Vila Nova stands out as a welcoming and accessible choice for travelers.

Outdoor Pool

The MS Vila Nova offers a pleasant outdoor pool experience, enhanced by a nice garden and an inviting atmosphere. Guests appreciated the helpfulness of the staff and enjoyed spending time by the outdoor pool every evening, despite a small fee. While some noted that the pool area could benefit from more features, the pool itself was a pleasurable highlight of their stay. The cool water was refreshing, though some found it a bit chilly. The rooms with views facing the pool added an extra touch of enjoyment to the overall experience.

Yes, MS Vila Nova has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at MS Vila Nova.

No, MS Vila Nova doesn't allow dogs.

Yes, parking facilities are available at MS Vila Nova.

No, MS Vila Nova doesn't have a gym.

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