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Summary of reviewsThe Cromwell Arms Country Pub with Rooms consistently earns high praise for its enviable and convenient location just a short walk from Romsey town center. Situated near local shops, restaurants and scenic walks along the River Test, it serves as an ideal base for exploring the New Forest, Southampton and Paultons Park. Guests appreciate the picturesque surroundings, free parking and proximity to historical sites. The setting is described as quiet and charming and despite a minor road noise due to its location near a main road, the convenience of its position offers a perfect balance between accessibility and scenic beauty.
Breakfast at the Cromwell Arms is highly regarded with guests raving about the excellent quality, variety and value for money. Many highlight the superb full English breakfast and appreciate the extensive choices that cater to diverse tastes and dietary needs. Although some guests mention occasional slow service, the friendly and attentive staff contribute significantly to the positive breakfast experience.
Dinner at the pub is also well-reviewed for its taste and quality. While some guests noted issues with limited menu choices and occasional cold dining areas, the overall dining experience remains mostly positive with many describing their meals as delicious and well-cooked.
Rooms at the Cromwell Arms impress guests with their cleanliness, stylish decor and modern amenities. Visitors particularly praise the spaciousness, large comfortable beds, luxurious bathrooms and thoughtful extras like complimentary gin and high-quality toiletries. Some minor criticisms about room temperature and road noise are noted, but the overall sentiment reflects a high level of comfort and satisfaction.
Cleanliness is a standout feature with many guests describing rooms as spotless and beautifully maintained. While there are minor suggestions for outdoor maintenance improvements, the meticulous attention to detail inside the rooms is consistently appreciated.
The friendliness and efficiency of the staff receive glowing reviews with many guests emphasizing their welcoming and helpful nature. Specific positive mentions of staff members contribute to the personalized and warm atmosphere of the hotel, enhancing the overall guest experience.
Parking at the Cromwell Arms is another notable highlight with guests appreciating the ample free space and ease of access. Minor issues like poorly lit areas are mentioned, but the overall convenience and flexibility of parking greatly benefit travelers.
The beds are widely praised for their comfort and cleanliness, contributing to a restful night's sleep. Though a few minor complaints about firmness and pillow comfort exist, the availability of pillow choices helps mitigate these issues.
The Cromwell Arms consistently delivers a four-star experience with its exceptional service, clean and cozy rooms and excellent breakfast. Many guests express a strong desire to return, highlighting the consistency and quality of their stay.
Accessibility is commendable with rooms specifically designed for disabled guests, all located on the ground floor, ensuring easy movement and practical use. The spacious and well-equipped rooms add to the appeal for guests with disabilities.
Finally, the boutique style of the Cromwell Arms delights guests, combining modernity with charm. The luxury fittings and beautiful decor enhance the stylish, elegant and comfortable ambiance, making it a highly recommended destination that provides great value and a memorable stay. Show more
Read review summaries for all categories
Categories
Boutique-style Inn
Dog Friendly Inn
Inn with Parking
Accessible Inn
Small Inn
4-Star Inn
Room Types
Deluxe Double RoomStylish and individually designed room with partial views of the garden or stream. Includes an en suite shower or bath, a flat-screen TV, and free tea and coffee in the room.
Superior King / Twin RoomThe largest room in the building, featuring a sumptuous queen-sized bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
The Cromwell Arms Country Pub with Rooms boasts an enviable location that makes it a prime choice for travelers. Situated just a short walk from Romsey town center, it offers easy access to local shops, restaurants and scenic walks along the River Test. The pub is well-placed for exploring the New Forest, Southampton and Paultons Park, making it a perfect base for both leisure and family adventures.
Visitors appreciate the convenience of free parking and the picturesque surroundings, which include lovely riverside walks and proximity to historical sites like Sadler’s Mill and Romsey Abbey. The setting is described as quiet and charming with the extensive premises surprising those who initially drive by without noticing.
The Cromwell Arms is ideal for guests attending local events, such as concerts at Broadlands and for those stopping over en route to the West Country. Its dog-friendly environment and welcoming staff add to the overall pleasurable experience. Despite its proximity to a main road, which can add some noise, the location remains highly praised for the ease of access to major areas and scenic countryside alike.
Breakfast
The breakfast experience at Cromwell Arms Country Pub with Rooms consistently receives high praise from guests. Many reviews highlight the excellent quality of the food with frequent mentions of delicious and well-cooked meals using top-quality ingredients. A wide range of choices is available, including a la carte options, fresh pastries, local sausages and options like avocado on toast. The full English breakfast is a particular favorite, often described as superb and satisfying.
Guests appreciate the variety and presentation, noting that the breakfast caters to diverse tastes and dietary needs. The breakfast menu is extensive and the hot food is served piping hot, ensuring a pleasurable and hearty start to the day. The included breakfast is cited as excellent value for money, further enhancing the overall experience.
However, the service can be a bit slow at times with some guests experiencing long waits for their meals. Despite this, the attentiveness and friendliness of the staff are generally commended, adding to the positive atmosphere. In a few instances, breakfast was not up to some guests' expectations with complaints about lukewarm food and occasional mistakes in orders.
Overall, the breakfast at Cromwell Arms is highly regarded with plentiful choices and delectable meals that leave a lasting impression on most guests.
Dinner
Cromwell Arms Country Pub with Rooms generally receives positive remarks for its dining experiences, both for breakfast and dinner. Guests frequently highlight the quality and taste of the food, describing meals as delicious, excellent and fantastic. Many reviews mention lovely evening meals and specific dishes like the freshly cooked burger and Yorkshire meat as highlights. Breakfast also garners praise for its variety and quality.
However, several guests noted issues with the dinner offerings. Common concerns include limited menu choices with some items being unavailable or portions being relatively small. There were comments about the restaurant being cold, which detracted from the dining experience. Some guests felt that the service lagged at times, although the food itself remained well-regarded.
Despite a few drawbacks, including occasional service and availability issues, the overall sentiment about the food at Cromwell Arms remains mostly positive. Most diners enjoyed their meals, finding them well-cooked and tasty, often stating that they would return for another visit.
Rooms
The Cromwell Arms Country Pub with Rooms is a delightful stay that impresses its guests with a combination of modern accommodation and a warm, inviting atmosphere. The rooms receive high praise for their exceptional cleanliness and beautiful decor, exuding a stylish and cozy ambiance. Many guests highlight the spaciousness of the rooms with large, comfortable beds and luxurious bathrooms being frequently mentioned. The complimentary amenities, including high-quality toiletries, coffee machines and even little bottles of gin, add a special touch to the experience.
The location of the pub is universally appreciated, described as brilliant and great, making it convenient for travelers. The staff is frequently mentioned as super friendly and outstanding, contributing significantly to the positive stay. Despite a few minor criticisms regarding room temperature and occasional noise from the road, the predominant sentiment is one of comfort and satisfaction.
Rooms are described as well-equipped with excellent facilities that go above and beyond standard expectations. Guests notice the thoughtful details, such as the stylish decor, good quality beverages and the provided extras like Nespresso machines and free bottled water. Overall, the Cromwell Arms Country Pub with Rooms offers not just a place to stay but a memorable and well-thought-out experience that leaves a lasting impression on its guests.
Beds
The beds at Cromwell Arms Country Pub with Rooms have received overwhelmingly positive feedback from guests. Many describe them as comfortable with phrases such as "comfortable bed," "very comfy bed," and "super comfortable bed" frequently appearing in reviews. The beds are noted for their cleanliness with some guests also highlighting the quality of the bed linen and bedding freshness. Several guests appreciated the large and spacious nature of the rooms, which often feature huge beds.
While the majority of feedback about the beds is positive, there are occasional mentions of beds being too firm or hard. A few guests also noted issues with pillow comfort, though the availability of a choice of pillows was appreciated when mentioned.
Overall, the bed quality is described as excellent with guests finding great value for the money paid. The attentive and friendly staff, combined with thoughtful touches like complimentary items in the room, help enhance the stay experience. While there are minor notes of discomfort from a few guests, the consensus is that the beds at Cromwell Arms provide a restful and pleasant night's sleep.
Cleanliness
Cromwell Arms Country Pub with Rooms impresses guests with its extraordinary cleanliness. The rooms consistently receive high praise for being spotless, immaculate and beautifully maintained. Guests appreciate the modern and tidy decor, finding the accommodations inviting and very comfortable. The cleanliness extends to the linen, which is well cleaned and the overall presentation of the property, ensuring a pleasant experience.
While the cleanliness of the rooms is stellar, some guests point out areas for improvement such as minor outdoor maintenance, including the paintwork and occasional issues with the public areas. Despite these minor critiques, guests generally found the rooms to be professionally cleaned and well-appointed with thoughtful touches such as complimentary gin and tonics and quality toiletries, which add to the overall welcoming ambiance.
Although there were some remarks about the need for bathroom maintenance and better public area cleanliness, the overwhelming sentiment is one of satisfaction owing to the pristine conditions of the guest rooms. This emphasis on cleanliness and attention to detail has earned Cromwell Arms Country Pub with Rooms a solid reputation among its visitors.
Staff
The staff at Cromwell Arms Country Pub with Rooms receive overwhelmingly positive feedback from guests. They are frequently described as friendly, welcoming and incredibly helpful. Phrases like "staff were excellent," "staff couldn't do enough for us," and "staff were attentive and efficient" reflect a high level of customer satisfaction. Guests appreciate the warm and professional atmosphere created by the knowledgeable and accommodating team, who consistently go the extra mile to ensure a pleasant stay. Specific mentions of exceptional staff members, like Emma at reception, highlight the personalized service. Although there are a few mentions of disorganized service and a need for some staff to be more attentive, the overall impression is that the staff are a standout feature of this cosy, comfortable hotel.
Wi-Fi
The Cromwell Arms Country Pub with Rooms receives a mix of reviews regarding its WiFi. Many guests report having a positive experience, noting that the WiFi is great, secure and works fine with no issues during their stay. However, some reviews highlight a less consistent experience, mentioning that the WiFi can be slow or unavailable at times. Despite these mixed comments about connectivity, guests have praised the additional room amenities. The presence of working USB ports, clean kettles, clean beds and TV services are often highlighted favorably, adding to the overall comfort of their stay. It's clear that while the WiFi experience may vary, the hotel ensures other important facilities are well-maintained for a comfortable stay.
Parking
The Cromwell Arms Country Pub with Rooms is known for its convenient and ample parking options, which have been highlighted as a positive aspect by numerous guests. Visitors appreciate the large car park with many commenting on the ease of finding a parking spot and the generous amount of space available. The fact that parking is free is another notable advantage, making it a practical choice for travelers.
Guests have had the liberty to park their cars early before check-in, adding to the flexibility of their visit. Additionally, the proximity of parking to the rooms and reception area has been particularly well-received, adding to the overall convenience.
However, a few minor issues have been noted, such as poorly lit areas in the car park and some occasional difficulties with closing garage doors. Despite these minor drawbacks, the general consensus remains positive with visitors frequently mentioning that there were no major parking issues during their stay. Overall, the parking facilities at Cromwell Arms are commendable and contribute positively to the guest experience.
4 Star
Cromwell Arms Country Pub with Rooms has garnered high praise from guests, frequently described as recommendable and ideal for a four-star experience. Visitors particularly highlight the hotel's cleanliness, exceptional service and welcoming staff. Rooms are noted for being homely and quiet with excellent décor and features enhancing the comfort of the stay. A standout feature is the breakfast with many reviews singling out both the food and service as exceptional.
The dedication of the staff, from their knowledgeability to their helpful and welcoming nature, contributes significantly to the hotel's positive reputation. The consistency in guest feedback reveals a strong desire to return, evidenced by numerous statements of repeat visits and assurances of future stays. Overall, the Cromwell Arms impresses with its combination of amenities and warm service, making it a preferred choice for many.
Accessible
The Cromwell Arms Country Pub with Rooms offers a commendable level of accessibility for guests with disabilities. The hotel features a range of disabled-friendly options, including rooms specifically designed for handicapped access. These accessible rooms are spacious, thoughtfully designed and equipped with special facilities to cater to the needs of disabled guests. With all rooms located on the ground floor, the venue ensures ease of movement and accessibility for all.
The accommodations are described as large and beautifully decorated with excellent facilities that cater well to accessibility requirements. The availability of rooms with disabled access, including those with wet rooms, ensures practical usage, although some guests noted that wet rooms can make the bathroom less relaxing, particularly when the floor remains wet.
Overall, the Cromwell Arms is praised for its accessibility, offering practical solutions and facilities that enhance the comfort and convenience of guests with disabilities. The hotel's location also provides easy access to Romsey, adding to its appeal as a highly accessible venue.
Boutique-Style
The Cromwell Arms Country Pub with Rooms boasts a boutique style that has truly captured the hearts of its guests. The pub offers great value for money and a warm welcome, even extending this hospitality to furry friends with a thoughtful doggy package on arrival. The rooms themselves are a highlight, described as clean, modern and stylish with luxury fittings and accessories. The decor is consistently praised with guests noting the sophisticated and elegant interior design, beautiful wallpaper and overall tasteful presentation.
Facilities at the Cromwell Arms are updated and well laid out, contributing to the overall luxurious feel. The hotel combines this modern aesthetic with a relatable, charming style, making it both romantic and inviting. Guests have also highlighted the top-quality restaurant food, which complements the beautiful and well-maintained rooms.
In essence, the Cromwell Arms offers an aesthetically pleasing stay with its thoughtfully designed interiors and top-notch amenities, making it a lovely boutique pub that provides amazing value for those seeking a luxurious experience in a picturesque location.
Luxury
The Cromwell Arms Country Pub with Rooms offers an undeniably luxurious experience, marked by newly decorated rooms and beautiful decor. Guests frequently highlight the premium quality fittings and stylish bathroom suites as standout features. The rooms boast high-quality bathroom products such as luxury gel, shampoo and conditioner, adding to the indulgent feel.
The bedding is described as luxurious and the accommodation overall is noted for its high standard and luxury decor. Significant attention to detail is evident in the inclusion of quality coffee machines, chocolates and even slippers, contributing to the sense that many luxuries are included in each stay.
The sumptuous towels, luxurious shower and other luxury touches make each room feel exceptionally comfortable and well-appointed. The decor, often described as beautiful and unusual, showcases premium quality wallpaper and finishes, demonstrating the effort put into creating a high-end experience.
Overall, guests find that the combination of luxurious amenities and excellent facilities provides great value for money, making the Cromwell Arms a top choice for a luxurious and comfortable stay.
Dog Friendly
Nestled in a charming location, Cromwell Arms Country Pub with Rooms shines as a haven for dog owners. The hotel is extremely dog-friendly, providing a plethora of amenities for canine companions. Guests rave about the attention to detail, noting the thoughtful provision of dog towels, shampoo, treats and even welcome packs for dogs upon arrival. The accommodation extends its hospitality through dog-friendly rooms and designated spaces in the restaurant, bar and conservatory area, making it easy for pets to join their owners throughout their stay.
The staff's attentive and welcoming attitude towards dogs is highly praised. Pets, including one guest's little dog named Elvis, were treated with much love and care, receiving their own bowls, biscuits, blankets and even sausages. The exceptional facilities for dogs are frequently mentioned with many guests appreciating the dog-friendly breakfast and the treats provided while dining.
Dog owners can relish the inclusive atmosphere, where pets are greeted warmly by staff who genuinely love animals and go above and beyond to accommodate them. This super dog-friendly environment ensures that both owners and their furry friends experience a comfortable and enjoyable stay. In summary, Cromwell Arms stands out for its comprehensive and considerate approach to pet hospitality, making it a top choice for travelers with dogs.
No, Cromwell Arms Country Pub with Rooms doesn't have any pool.
No, a spa isn't available at Cromwell Arms Country Pub with Rooms.
Yes, Cromwell Arms Country Pub with Rooms welcomes dogs.
Yes, parking facilities are available at Cromwell Arms Country Pub with Rooms.
No, Cromwell Arms Country Pub with Rooms doesn't have a gym.