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Summary of reviewsSituated in the heart of Fredrikstad's city center, Wex Hotels offers an exceptional location that guests rave about. The convenience is unbeatable with the hotel being in close proximity to the free city ferry, bars, restaurants, bakeries and stores. The spacious, modernly furnished and well-equipped apartments are described as exceptionally clean, contributing to an enhanced guest experience.
The hotel's central position ensures easy access to dining options, the bus station and city attractions. Visitors attending events in the city find the location particularly convenient for hosting gatherings within their comfortable accommodations. Despite being located amidst bustling pedestrian streets, the apartments provide a serene retreat, ensuring peace and quiet.
The dining options at Wex Hotels are well-received with many guests enjoying the on-site restaurants. Although some accommodations do not include breakfast, guests have convenient alternatives nearby, like a local bakery offering good breakfast options.
The rooms at Wex Hotels are well-maintained, spacious and modern, featuring comfortable furnishings and practical amenities like washing machines and dishwashers. The atmosphere is cozy and serene with good-sized living areas and bright, comfortable bedrooms. While there are minor issues such as the absence of a hairdryer or small coffee table, these are outweighed by the positives.
Cleanliness is consistently highlighted with guests describing the apartments as sparkling clean, tidy and well-maintained. The modern rooms have a fresh and inviting atmosphere, further complemented by well-equipped kitchens. The staff's friendly and quick service enhances the overall pleasant experience.
The exceptional service at Wex Hotels is largely thanks to the remarkable staff, who are supportive, friendly and accommodating. From efficient check-in to responsive assistance via WhatsApp or phone, the staff ensures that every need is met. The security team and receptionists are also noted for their helpfulness and professionalism.
While the internet service receives mixed feedback with some intermittent issues reported, many guests appreciate the complimentary high-speed Wi-Fi, which generally provides excellent connectivity.
The beds at Wex Hotels receive a range of feedback with many guests finding them comfortable and of good quality. There are some concerns about the practicality of two single beds pushed together and varying firmness, but overall satisfaction remains high.
Accessibility is another strong point with positive feedback from guests with disabilities. The hotel's easy check-in/check-out system, facilitated by convenient code access, is well-praised. The presence of both an elevator and stairs, along with easy-to-locate parking, adds to the convenience.
Overall, the combination of a superb location, excellent facilities, outstanding cleanliness, friendly and efficient staff and a user-friendly access system makes Wex Hotels a top choice for travelers seeking comfort and convenience in Fredrikstad.
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