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Summary of reviewsScandic City in Fredrikstad enjoys a sterling reputation among guests, particularly for its superb location, delightful breakfast offerings and dedicated staff. Situated centrally, the hotel provides convenient access to shops, restaurants and major attractions, all within walking distance. Despite its prime position, it maintains a tranquil atmosphere, further enhanced by recent renovations and the availability of on-site parking.
Guests are consistently impressed by the hotel's breakfast, describing it as delicious, varied and fresh. With a well-assorted buffet catering to different dietary preferences, the breakfast experience is often termed amazing and fabulous. The dining options extend into the evening with a restaurant that serves good food in a pleasant setting and a cozy bar that provides a relaxing space for unwinding. Evening shows add to the hotel's appeal, making the overall dining experience enjoyable.
The hotel's staff receive particular acclaim. The reception desk is noted for its friendly, helpful and professional personnel who strive to ensure a smooth and pleasant stay for all guests. The breakfast lounge staff, equally praised for their fantastic attitude, significantly enhance the morning dining experience. Scandic City's pet-friendly policy further underscores its commitment to creating an inclusive and welcoming environment.
Room quality at Scandic City garners mixed feedback. While many guests appreciate the spaciousness, cleanliness and comfort provided, especially highlighting the cozy beds and tasteful, modern renovations, some criticisms do arise. Concerns include outdated furnishings, small and poorly ventilated bathrooms, noise issues and inadequate room amenities. Consistency in cleanliness has also been flagged with some guests encountering issues such as dusty floors and the need for more thorough cleaning.
Despite these areas for improvement, the overall sentiment remains strongly positive with Scandic City's prime location, excellent breakfast and exceptional staff standing out as defining features of a satisfying and pleasant stay. Show more
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Family Friendly Hotel
Scandic City is a family-friendly hotel with pet-friendly accommodations. It provides comfortable lodging and is well-regarded by families.
Dog Friendly Hotel
Scandic City is a pet-friendly hotel that offers amenities such as a restaurant, a bar and free Wi-Fi. Its central location near the train and bus station makes it convenient for travelers with pets.
Business Hotel
Scandic City provides 8 flexible meeting rooms for up to 400 people, equipped with IT solutions, conference equipment, and free WiFi. It also features an Italian restaurant, City Bar & Spiseri, suitable for business lunches and dinners, and is conveniently located near public transport.
Hotel with Parking
This hotel offers parking in a garage located just 10 meters from the hotel. Parking can be reserved in advance. It has 15 parking spots.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Accessible Hotel
3-Star Hotel
Room Types
Double RoomAir-conditioned room with cable TV and a private bathroom with shower.
Superior Twin RoomSpacious room that includes a work desk and seating area with an armchair to relax in.
Superior Double RoomThis double room features a cable TV.
Please note that this room has space for only 1 extra bed.
Superior Extra RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, heating as well as city views. The unit has 1 bed.
Economy Single RoomThe single room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides air conditioning, a private entrance, heating, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Junior SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a tea and coffee maker, a seating area, heating, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Located in the heart of Fredrikstad, Scandic City Hotel is praised for its exceptional and central location. Guests frequently highlight its proximity to the city center, making it easy to walk to shops, restaurants and key attractions. The hotel's positioning near pedestrian streets, the pier and bus transportation adds to its convenience for both leisure and business travelers.
Visitors appreciate the quiet ambiance despite its central location, offering both serenity and easy access to the city's vibrant life. The recently renovated premises and cozy atmosphere make the stay even more pleasant. Additionally, the availability of parking facilities on-site is a valuable perk for those traveling by car.
In summary, Scandic City Hotel's excellent and very central location, combined with its comfortable accommodations and convenience, makes it an ideal choice for visitors to Fredrikstad.
Breakfast
Scandic City has garnered overwhelmingly positive feedback regarding its breakfast offerings. Guests frequently describe the breakfast as very good, delicious and varied. Many highlight the breakfast buffet for its fresh and well-assorted options. The breakfast is said to be everything one expects with particular mentions of good bread and a rich selection of food.
The variety and freshness of the food stand out with some guests even calling it amazing and fabulous. The breakfast also accommodates different dietary preferences with options available for vegan diets. While the breakfast room itself is generally appreciated for being cozy and utilizing space well, a few guests noted it could lack natural light and sometimes feel cold.
The hotel makes efforts to cater to early risers, offering packed breakfast options for those who need to leave early. Overall, breakfast at Scandic City consistently meets and often exceeds guests' expectations, contributing to a satisfying stay.
Dinner
Scandic City offers a dining experience that garners generally positive reviews from its guests. The food at the hotel's restaurant is frequently described as good with several mentions of delicious dinners and a noteworthy breakfast. Guests also appreciated the good attitude of the restaurant staff, contributing to an overall pleasant dining atmosphere.
The cozy bar within the hotel is another highlight, providing a relaxed environment for guests to unwind. Additionally, the availability of both a restaurant and an open bar enhances the dining options for visitors. Despite a few mentions of unpleasant experiences outside the restaurant and occasional criticisms of the food, the majority of the feedback praises the quality and preparation of the meals served.
Guests also enjoyed the evening shows, adding extra entertainment to their stay. Overall, the dining options at Scandic City, combined with good service and a cozy bar, make for a satisfying and enjoyable experience for most of its visitors.
Rooms
Scandic City in Fredrikstad receives mixed feedback regarding its rooms. Many guests appreciate the spaciousness and cleanliness of the rooms with a number of reviews highlighting that the rooms are cozy and equipped with comfortable beds. Renovated rooms are often described as tasteful and modern, adding a touch of freshness to the stay.
The central location of the hotel is seen as a significant advantage, making it convenient for guests to explore Fredrikstad. Additionally, the hotel is pet-friendly, which is a bonus for travelers with dogs.
However, some aspects may require attention. Several reviews mention that the rooms can feel outdated with worn-out furniture and a need for renovation. Bathrooms, in particular, are frequently described as small, poorly designed and in some cases, in need of better ventilation. Noise issues from both the street and neighboring rooms are also a common concern with soundproofing being less than adequate.
Guests also point out that the room amenities could be improved, as there are instances of minimal equipment such as the absence of tea/coffee-making facilities and refrigerators. The temperature control within the rooms appears to be problematic for some, especially during warmer weather.
Overall, while the hotel provides a comfortable stay in a prime location, addressing the highlighted concerns could significantly enhance the guest experience.
Beds
Scandic City receives mixed feedback regarding its beds with many guests highlighting positive experiences. Frequent mentions include terms like comfortable, good and very nice beds, indicating a generally satisfactory sleep experience for many. Guests often described the beds as soft and comfortable with some emphasizing that the mattresses were also very comfortable.
However, there are recurring criticisms. Some guests found the beds too soft and worn out, which affected their comfort. Issues with small and thin pillows were also noted, contributing to discomfort for some visitors. Additionally, a number of guests felt that the beds were too small or narrow, suggesting that wider beds would improve the overall experience.
Overall, while many guests found the beds at Scandic City to be comfortable and conducive to a good night's sleep, there's a noticeable segment that encountered issues related to bed size, softness and pillow quality, which impacted their stay.
Cleanliness
Scandic City has received varied reviews regarding its cleanliness. On the positive side, many guests found the hotel clean, fresh and the rooms nicely tidied up. Words like neat, tidy and freshly renovated are frequently mentioned, especially in relation to the rooms and bathrooms. Several guests appreciated the quick and efficient cleaning staff and found both the hotel and the rooms to be welcoming and pleasant.
However, there were also notable complaints that detract from the overall impression. A few guests reported encounters with sticky and dusty floors, debris and remnants from renovations. Issues like an empty hand soap dispenser, a used sock under the bed and a general lack of thorough cleaning were highlighted. Some areas, such as hallways, were described as worn and not as clean as could be expected.
Overall, while many found Scandic City to be a clean and pleasant place to stay, the hotel's cleanliness does appear inconsistent. Some guests had experiences that significantly missed the mark, indicating room for improvement in their cleaning protocols to ensure a consistently high standard.
Staff
Scandic City is renowned for its exceptional hospitality, chiefly due to its dedicated and amicable staff. The reception desk stands out with its very friendly and accommodating personnel, who are always ready to assist guests with a smile. Guests consistently highlight the welcoming and competent nature of the reception team, who ensure a smooth check-in experience and provide helpful, friendly service throughout the stay.
The breakfast lounge staff also receive high praise for their fantastic attitude, enhancing the enjoyment of the good breakfast offerings. Across various interactions, from check-in to dining, the helpfulness and positive demeanor of the staff shine through.
A key highlight is the open policy towards pets, emphasizing a warm and inclusive environment. The staff's good service extends to special requests and ensuring a comfortable stay for all guests. The hotel team is often described as service-minded, making efforts to meet guests' needs and create a pleasant atmosphere.
Overall, Scandic City's staff are integral to the hotel's reputation for good hospitality with their friendliness, helpfulness and professionalism consistently acknowledged by guests.
No, Scandic City doesn't have any pool.
No, a spa isn't available at Scandic City.
Yes, Scandic City welcomes dogs.
Yes, parking facilities are available at Scandic City.