Sheraton Paris Charles de Gaulle Airport Hotel

Roissy-en-France 49.00395400, 2.57112000 , Aerogare Cdg 2, Bp 35051, Tremblay En France (Show on Map)
7.7
Good


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Summary of reviewsThe Sheraton Paris Charles de Gaulle Airport Hotel offers a unique blend of convenience and comfort, particularly appealing to international travelers due to its strategic location within Terminal 2. Guests consistently praise the exceptional ease of access to the airport boarding gates and TGV train station, making it an ideal choice for those with early flights or brief stopovers, providing a stress-free transit experience. The ability to walk directly from rooms to the terminal without external commute challenges stands out as a significant advantage.

When it comes to dining, the hotel surprises with the quality of its restaurant offerings, especially for an airport hotel. Les Saisons impresses guests with its fine cuisine, featuring both well-executed dishes and French specialties. The friendly and professional staff enhance the dining experience, although menu variety and pricing could be improved. Breakfast is lauded for its taste and variety, but some guests find it overpriced, with opening hours not always aligning with early flight schedules.

The rooms are characterized by their spaciousness and top-notch soundproofing, enabling a restful stay even amidst the bustling airport environment. While guests appreciate the comfort and cleanliness of the accommodations, there are calls for updates to the décor and amenities to match the Sheraton's high standards. Superior bedding contributes to a restful sleep experience, a crucial element for travelers in transit.

Despite occasional lapses in housekeeping and dated furniture, the hotel's general cleanliness is praised. The welcoming and efficient staff are frequently highlighted for their professionalism and attentive service, making guests feel well-cared for throughout their stay. However, issues such as fluctuating Wi-Fi connectivity, limited gym facilities, and high parking fees are noted areas for improvement.

The Sheraton Hotel effectively caters to families, offering captivating airport views and accommodating room arrangements. Although the family experience could be enhanced with more spacious accommodations, the hotel's proximity to the terminal is a significant advantage for travelers with children.

Overall, the Sheraton Paris Charles de Gaulle Airport Hotel is recognized for its prime location and commendable service, albeit with room for improvement in certain areas. For travelers prioritizing convenience and comfort, it remains a preferred choice, though updates to facilities would bring the experience closer to the four-star expectation associated with the Sheraton brand.
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Luxury Hotel
Located directly inside CDG Terminal 2, this hotel offers unparalleled convenience for travelers. It features soundproofed rooms, luxurious amenities like oversized beds and high-end toiletries, a fitness center, and gourmet restaurants on-site.

Hotel Taking Steps Towards Sustainability
As a Marriott Bonvoy property, this hotel is part of a company committed to reducing its environmental impact globally, with goals related to carbon emissions, waste, and water consumption.

Hotel for Honeymoon
Offering premium rooms and services, the Sheraton provides a comfortable and convenient stay. Its access to airport amenities and luxurious accommodations create a stress-free environment for honeymooners.

Family Friendly Hotel
This hotel offers direct access to the airport terminal, providing ultimate convenience for families in transit. The comfortable accommodations and amenities ensure a pleasant stay.

Hotel with Free Wi-Fi
Sheraton hotels typically include Wi-Fi access, especially for guests in higher room categories or loyalty program members. Given its airport location, internet access is a key amenity.

Business Hotel
The Sheraton Paris Charles de Gaulle Airport Hotel provides a convenient and uniquely located home base for business and leisure travelers. It is directly connected to Terminal 2 of Charles de Gaulle Airport, offering seamless access for travelers.

Hotel with Parking
This hotel is directly located within Charles de Gaulle Airport Terminal 2. Its prime location offers highly convenient parking facilities for airport travelers, often integrated with direct terminal access.

Accessible Hotel
Sheraton hotels typically offer a high level of service and amenities, including accessible rooms and public areas. Given its airport location, it is likely to cater to travelers with disabilities, providing features such as wheelchair rentals and accessible transportation.

Hotel with Gym
This hotel includes a fitness center, allowing guests to exercise during their stay.

4-Star Hotel
Located directly at Charles de Gaulle Airport, this hotel offers unparalleled convenience for travelers. It features soundproofed rooms and a range of amenities designed for comfort and efficiency.

Dog Friendly Hotel

Romantic Hotel

Room Types
Deluxe Double Room This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a coffee machine. The unit offers 1 bed.

Deluxe King Room This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a coffee machine. The unit has 1 bed.

Deluxe Twin Room The twin room offers air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit offers 2 beds.

Club Double Room with Executive Lounge Access Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Club King Room with Executive Lounge Access The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

Club Twin Room with Executive Lounge Access Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Junior Suite with Executive Lounge Access The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.7
Good
Location
Sheraton Paris Charles de Gaulle Airport Hotel boasts an unmatched location at one of the world’s busiest airports. Nestled directly within Terminal 2, it offers unparalleled convenience for travelers catching early morning flights, making connections, or resting during stopovers. Its proximity to both the airport boarding gates and the TGV train station makes it an ideal choice for seamless travel experiences. The hotel is praised for its easy access, allowing guests to walk straight into the terminal from their rooms, which saves significant time during transit. Many guests appreciate the ability to store luggage effortlessly right across from the hotel. Its position within the terminal ensures that travelers can avoid the hassle of commuting from Paris or its suburbs, offering a stress-free and practical solution for those passing through the airport. Whether staying for a single night or using it as a base between flights, this location is undeniably convenient and a preferred choice for international travelers.

Breakfast
The breakfast experience at the Sheraton Paris Charles de Gaulle Airport Hotel receives mixed reviews from guests. Many highlight the quality and variety of the breakfast buffet, describing it as excellent, superb, and plentiful with a wide range of options that are fresh and delicious. Guests often commend the friendly staff and appreciate breakfast in the room as well. However, several reviews express dissatisfaction with the high price, considering it overpriced for what is offered. Some guests note the inconvenience of the late opening hours, which isn't ideal for those with early flights. Occasionally, issues such as cold dishes or a more cafeteria-like atmosphere detract from the experience. While the breakfast generally receives high praise for taste and variety, its cost and timing could be areas of improvement for early travelers and budget-conscious guests.

Dinner
The Sheraton Paris Charles de Gaulle Airport Hotel offers a dining experience that surprises with quality and service, particularly for an airport hotel. The restaurant, Les Saisons, is noted for its fine cuisine and good value for money. Guests often find themselves impressed by the well-executed dishes, such as the tender veal with green vegetables in cilantro sauce and classic fish and chips. French specialties like the onion soup and crayfish foie gras Raviole provide a touch of authenticity that guests find delightful.

Service at the restaurant generally receives positive remarks, with the staff being described as friendly, professional, and efficient. The dining room staff enhance the experience with their exceptional service, ensuring guests feel welcomed and well-assisted during their meals. The restaurant's atmosphere gives a pleasant surprise amidst the bustling airport environment, adding an element of charm with generous pours of wine and a thoughtfully curated menu.

While most reviews highlight the positives, there are some suggestions for improvement. Guests occasionally express a desire for more varied menu options and note the pricing can be on the higher side. Additionally, there have been mentions of service inconsistencies during busy times, which might lead to delays.

Overall, the Sheraton's dining offerings stand out with their quality food and commendable service. Although there are areas for refinement, the restaurant offers a pleasant and surprising dining experience, making it a recommended choice for travelers passing through Paris Charles de Gaulle Airport.

Rooms
The Sheraton Paris Charles de Gaulle Airport Hotel offers a mix of spacious and comfortable accommodations that are particularly well-suited for travelers seeking convenience due to its location. The rooms are generally praised for their size, comfort, and cleanliness, often exceeding expectations with their soundproofing, which is ideal given the airport setting. Guests appreciated amenities like comfortable beds, ample outlets for electronic devices, and quiet environments, perfect for a restful stay before or after flights.

However, many reviewers noted that the rooms are in need of modernization, with several comments about dated furniture, worn decor, and minor maintenance issues such as peeling wallpaper and malfunctioning features. Despite these aesthetic drawbacks, most rooms are equipped with essential amenities, including clean bathrooms, and some offer lovely views of the airport runways. Room service is well-received, with 24/7 availability adding to the guest convenience.

Overall, while the hotel provides a functional and comfortable stay, it seems that updates to the room decor and facilities would enhance the overall guest experience, aligning more closely with typical Sheraton standards.

Beds
The Sheraton Paris Charles de Gaulle Airport Hotel receives notable praise for its bedding and sleep quality, highlighted as a welcoming respite for travelers. Guests frequently commend the exceptional comfort of the beds, which are described as very comfortable, with many visitors emphasizing the restful sleep experienced during their stay. The quality of bedding also contributes to this comfort, with visitors appreciating the cleanliness and overall feel of the linens. Despite some comments noting that certain beds are on the smaller side or finding the mattresses a bit too soft, the majority of feedback highlights the beds as a significant advantage, with a few describing them as excellent or even super comfortable. The general consensus among guests is that the hotel offers a tranquil, comfortable sleeping environment that provides a good night's rest, a crucial offering for those in transit.

Cleanliness
The Sheraton Paris Charles de Gaulle Airport Hotel benefits greatly from its strategic location, offering great convenience for travelers catching early flights. Guests appreciate the modern and attractive design of the hotel, particularly noting its soundproof windows which provide peace despite the proximity to the airport. The hotel is often praised for its cleanliness, with many guests describing the rooms as very clean, comfortable, and spacious. The facilities are noted to be well-maintained, contributing to a sense of safety and security. Additionally, helpful and welcoming staff at the hotel enhance the overall experience.

However, the reviews reveal some mixed views on cleanliness, with several guests pointing out issues such as outdated furniture, stained carpets, bathroom grime, and occasional lapses in housekeeping. The amenities are considered functional but in need of some updates to align with the hotel's price point. Despite these concerns, for many, the convenience and comfort provided by the hotel make it a practical choice for airport transit travelers. Overall, while there is room for improvement, particularly in maintaining higher standards of cleanliness across all areas, the hotel remains a favored option for those prioritizing location and convenience.

Staff
The Sheraton Paris Charles de Gaulle Airport Hotel has received a wave of positive feedback regarding its staff, who are frequently praised for their friendliness, professionalism, and attentiveness. Guests appreciate the warm welcome and generous hospitality provided by the hotel team, including the reception, concierge, and restaurant staff. Words like courteous, helpful, and responsive are often used to describe the service, reflecting a consistent effort by staff members to enhance guests' experiences. The concierge team, particularly mentioned individuals like Lima and Ismail, receives special acknowledgment for going above and beyond to assist guests, whether it's finding missing bookings or printing boarding passes.

While some reviews indicate room for improvement, particularly in the restaurant, the overall sentiment remains largely favorable. Staff across all areas of service have been celebrated for their efficiency and warm demeanor, making guests feel comfortable and supported throughout their stay. Although a few interactions were not up to expectations, the prevailing impression is one of a dedicated team committed to excellent service. The hotel's ideal location complements the diligent and friendly service, ensuring that guests encounter a smooth and enjoyable visit from start to finish.

Wi-Fi
The Sheraton Paris Charles de Gaulle Airport Hotel has received a mixed bag of feedback regarding its Wi-Fi services. On the plus side, some guests noted that the Wi-Fi signal was strong and the internet, when functional, was fast. Additionally, the hotel staff has been proactive in addressing connectivity issues by offering discounts when the Wi-Fi was down. However, many guests experienced challenges such as limited Wi-Fi range, difficulty connecting even as loyalty members, and intermittent connectivity issues. There were also mentions of a cumbersome registration process and a lack of secure connections. A notable inconvenience was the scarce availability of electrical outlets and the absence of USB ports, prompting guests to bring their own adapters. Despite these technical setbacks, it appears that improvements are being made, as some guests recall better connectivity in past stays. Overall, future guests might want to prepare for potential Wi-Fi challenges during their visit.

Gym
The Sheraton Paris Charles de Gaulle Airport Hotel gym receives mixed reviews from guests. While some appreciate having access to the workout room, noting its presence as a positive feature, others point out its minimalistic and small nature. It's described as a tiny room with limited facilities, which hosts a treadmill, a bicycle, and a few machines. However, guests have experienced issues with equipment maintenance, as more than half of the gym equipment seems to be frequently out of order. There is an appreciation for being able to use the gym, enhancing the hotel experience, especially for guests prioritizing fitness during their travel. Despite its limitations, the gym remains a well-regarded aspect of the hotel's amenities for those who find value in having fitness options available during layovers at the airport.

Parking
Sheraton Paris Charles de Gaulle Airport Hotel offers a convenient location near Terminal C, making it an ideal choice for travelers with early flights. Its proximity to the TGV Station and Air France Terminal adds to the convenience, allowing for easy transitions between travel modes. Parking is available right at the hotel entrance, which is beneficial for quick luggage drop-offs. However, guests should be aware of the additional costs involved with parking. Some reviews point out high parking fees, including charges for short-term parking. It's important for travelers to plan accordingly for these added expenses to ensure a smoother experience.

Family
Sheraton Paris Charles de Gaulle Airport Hotel provides a convenient location for families due to its close proximity to the airport, eliminating the need for shuttle transfers, which is particularly advantageous for those with early flights. Children may enjoy the unique experience of watching planes take off and land, offering a captivating view right from the hotel. The hotel staff are accommodating when it comes to arranging comfortable sleeping arrangements, as they provide additional beds for young children. However, families planning to stay with more than one child might find some accommodation options limiting, as certain room configurations only permit a maximum of three occupants. While the hotel excels in convenience and unique features for children, some aspects of service and amenities could be improved to enhance the overall family experience.

4 Star
The Sheraton Paris Charles de Gaulle Airport Hotel has mixed reviews, primarily focusing on its outdated facilities and high pricing. Guests have pointed out that although the hotel retains the quality associated with the Sheraton brand, it falls short of four-star expectations. The establishment is described as aging, with some comparing it unfavorably to other airport hotels across Europe.

While the restaurant service is praised for its quality—indicative of a four-star experience—the general condition of the rooms and hotel amenities is disappointing for many. Complaints about fluctuating water temperature, non-functional power plugs, and the absence of basic amenities like bathrobes and slippers are noted.

Moreover, the hotel's bilingual staff capabilities are not up to the expectations for a facility catering primarily to international travelers. Despite these concerns, the hotel is recognized as a superb establishment by some, but its high prices might deter guests looking for better value for money.

Overall, while the Sheraton continues to carry a reputation for quality, it is viewed as an outdated property needing renovation to truly meet four-star standards.

Business
Nestled within the bustling confines of Charles de Gaulle Airport, the Sheraton Paris Charles de Gaulle Airport Hotel emerges as a prime sanctuary for business travelers and those in transit. Praised for its strategic location, the hotel offers unparalleled convenience for guests with early morning flights or tight layover schedules. Its close proximity to various terminals allows for swift access, making it ideal for both international departures and connecting flights. The ease of reaching Terminal 2 and the broader airport network is frequently highlighted, emphasizing the hotel’s role as a gateway for air travelers.

Despite its institutional appearance, which some might find lacking in charm, the hotel compensates with its clean and comfortable accommodations. Guests have noted the comfort of its rooms, specifically the quality of its bedding, which they regard as among the best encountered during their travels. The breakfast stands out with a large selection, catering to diverse tastes and providing an excellent start to a busy travel day. For dining, the food selection is described as convenient and pretty good, supporting its role as a functional yet pleasant stopover.

However, the business lounge fails to meet expectations and is described as disappointing, which contrasts with the generally positive experience. Despite this, the hotel remains a quintessential choice for those needing a comfortable overnight stay before continuing their journey, offering the essential comforts and amenities of a city hotel in a practical, airport setting.

Luxury
Located at the heart of the bustling Charles de Gaulle Airport, the Sheraton Paris captures a blend of luxury and convenience, although impressions vary among guests. Many appreciated the hotel's elegant environment, finding the rooms impeccable with luxurious touches such as a lovely bathtub and high-end products. Guests are particularly drawn to the clean, quiet ambiance that echoes the refined nature of the Sheraton brand.

This hotel offers luxury double rooms, some promising partial views of the surrounding landscape, which add to the allure of the accommodation. However, some visitors noted that the luxurious label is not entirely fitting; aspects such as room and service quality left them feeling less than impressed, suggesting a disconnect between expectation and reality. Despite the high pricing reflective of a 5-star experience, certain reviewers felt the actual quality fell short.

Navigating to the hotel can be a little challenging for newcomers, as detailed instructions are necessary to find the entrance seamlessly. While the overall feel aligns with Sheraton’s prestigious reputation, for some, the stay didn't quite meet the standards of an opulent retreat.


No, Sheraton Paris Charles de Gaulle Airport Hotel doesn't have any pool.

No, a spa isn't available at Sheraton Paris Charles de Gaulle Airport Hotel.

Yes, Sheraton Paris Charles de Gaulle Airport Hotel welcomes dogs.

Yes, parking facilities are available at Sheraton Paris Charles de Gaulle Airport Hotel.

Yes, Sheraton Paris Charles de Gaulle Airport Hotel has a gym.

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