Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsNovotel Suites Paris CDG Airport Villepinte receives strong praise for its convenient location near Charles de Gaulle Airport and the Villepinte exhibition center. This ideal location makes it a practical choice for travelers transiting through the airport, attending exhibitions or seeking easy access to public transportation and local amenities. Although some feel the distance from central Paris and industrial surroundings are downsides, the proximity to a large shopping center and various restaurants helps offset these concerns.
The breakfast experience at the hotel is generally positive with many guests applauding the variety, quality and availability of fresh products along with a cozy breakfast area. However, some guests note areas needing improvement, like better replenishment of dishes and more hot food options. Despite these critiques, the breakfast maintains a mostly favorable impression.
Dinner reviews are more mixed with commendations for the courteous staff and the convenience for late arrivals. Nevertheless, the limited menu variety and higher prices for smaller portions pose concerns. Instances of slow service and the absence of a dedicated restaurant during certain times also detract from the dining experience.
The rooms receive high acclaim for their spaciousness, cleanliness and thoughtful design. Guests appreciate modern amenities such as soundproofing, kitchenettes and ample storage, finding the rooms suitable for both short and extended stays. Occasional minor issues like room odor or small second beds are usually the exception rather than the norm.
Cleanliness is a standout feature with rooms and common areas consistently maintained to high standards. Praise extends to the attentive housekeeping and the modern decor, contributing to a fresh and pleasant atmosphere.
Staff performance is widely celebrated, especially at reception, where efficiency, friendliness and professionalism create a welcoming environment. Although there are isolated reports of inconsistent service, particularly in the dining area, the overall opinion reflects high satisfaction.
The free wifi receives mixed reviews. While some guests find it reliable, others report variability in speed and connectivity issues. More universal praise goes to the availability of a computer and printer for business needs.
Parking is appreciated for its security and convenience, although the cost and logistical challenges such as tight spaces are noted downsides.
Families find Novotel Suites Paris CDG Airport Villepinte exceptionally accommodating with large, well-appointed rooms and thoughtful amenities like free children’s breakfast and entertainment. Such features, combined with good sound insulation and convenience for warming baby food, make the hotel a popular choice for family stays.
Guest perceptions of the hotel's four-star rating are mixed. While some aspects align with the expectations of a four-star property, others, like breakfast variety and certain amenities, fall short. Despite this, the hotel offers solid value and comfort for many guests.
In summary, Novotel Suites Paris CDG Airport Villepinte is esteemed for its strategic location, commendable room quality and excellent staff service, making it a favored choice for travelers, especially those on the move or attending events. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel provides suite-style accommodations, offering more space and comfort for families. Its location near the airport and exhibition center adds to its convenience.
Dog Friendly Hotel
This hotel welcomes pets and offers spacious suites, ideal for guests traveling with dogs. It also provides convenient access to the airport and surrounding areas.
Business Hotel
The Novotel Suites Paris CDG Airport Villepinte offers spacious suites suitable for both work and family stays, located close to Roissy Charles de Gaulle Airport and Villepinte Exhibition Center. It features contemporary suites spanning 323 sq. ft. that can accommodate up to 4 people.
Hotel with Parking
Offering suite-style accommodation near the airport and exhibition center, this hotel includes parking facilities for guest convenience.
Accessible Hotel
This hotel provides accessible rooms and facilities for guests with disabilities. The hotel ensures a comfortable and convenient stay for all guests, including those with reduced mobility.
Hotel with Gym
Guests have access to a 24-hour fitness center, offering flexibility for workouts.
4-Star Hotel
This hotel is located in the business district. It offers a 24-hour fitness center, terrace, and garden. It provides complimentary internet access and a snack bar/deli.
Hotel for Honeymoon
Romantic Hotel
Room Types
Superior Suite with Double Bed and Sofa BedThe suites have satellite TV. Each one also has a kitchenette with a microwave. This room cannot accommodate an extra bed.
Superior Suite with Double Bed and Two Single BedsThis suite has air conditioning, microwave.
Please note that the maximum occupancy must not be exceded.
Executive Suite with One Double Bed and One Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a microwave, is available for cooking and storing food. The suite provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Conveniently situated near Charles de Gaulle (CDG) Airport, Novotel Suites Paris CDG Airport Villepinte is a preferred choice for travelers needing easy airport access. Positioned within a 10-20 minute drive from the terminals, its close proximity is frequently highlighted as a significant advantage. The hotel serves as a practical stopover for those arriving or departing via CDG, especially for short stays or layovers. It's worth noting that the hotel is also near the Villepinte exhibition center, making it an ideal location for visitors attending events there.
While the hotel's closeness to CDG and easy airport transit (albeit with a paid shuttle) are emphasized, some visitors report that it might be slightly further from the airport than anticipated. Additionally, the hotel's location in an industrial area may not be appealing to all, as it is relatively far from central Paris and some guests find the surroundings less than ideal for extended stays.
For those seeking amenities and dining options, a nearby large shopping center and several restaurants provide convenient choices within walking distance. The ease of access to public transportation, shopping and exhibition venues solidifies the hotel's appeal for specific needs, despite some criticisms about the distance from central Paris.
Overall, Novotel Suites Paris CDG Airport Villepinte is highly regarded for its strategic location near the airport and key exhibition centers, making it a comfortable and convenient selection for travelers focused on accessibility and transit efficiency.
Breakfast
The breakfast experience at Novotel Suites Paris CDG Airport Villepinte has varied significantly among guests. Many have praised it as excellent, remarkable and very good, appreciating the varied, ample and well-stocked buffet offering fresh and quality products. Frequent compliments highlight a top-notch, delicious and complete breakfast featuring both sweet and savory options with some guests noting the availability of great coffee and a cozy breakfast area.
However, several reviews mention areas for improvement. Some guests found the breakfast lacking in variety and not meeting the standards expected from a 4-star hotel. The breakfast has also been described as expensive with the quality not justifying the cost. Issues such as limited options, the need for faster replenishment of dishes and crowded breakfast areas were noted. Moreover, there were mentions of the breakfast being basic or not filling enough with some suggesting the inclusion of more hot items like bacon and baked beans.
Overall, while the breakfast receives high marks for its diversity and quality from many guests, others feel it doesn't quite live up to expectations, especially given the price.
Dinner
The dinner experience at Novotel Suites Paris CDG Airport Villepinte receives mixed feedback. Diners appreciate the kindness and helpfulness of the staff, mentioning a very good restaurant with great value for money and lovely food. Many guests highlight the convenience and functional aspect of the dining service, particularly for those arriving late.
However, the limited variety and basic nature of the menu are commonly noted points. The dinner options are described as very limited, minimalist and often not suitable for specific preferences, such as Italian cuisine. Some guests find the food expensive for the portion sizes provided and were dissatisfied with the quality.
Compounding the issue, the hotel's restaurant and nearby dining venues like Courte Paille sometimes received unfavorable comments about the slow service and inadequate portion sizes. The absence of a dedicated restaurant at times or during specific periods contributes to the dining frustration, necessitating alternatives like Uber Eats or the nearby options.
Despite these issues, certain positive remarks about the practical and quick dining service remain. However, the general consensus leans towards the need for a more diverse and accommodating dinner menu to enhance the overall guest experience.
Rooms
The rooms at Novotel Suites Paris CDG Airport Villepinte have garnered positive feedback from guests for their spaciousness, cleanliness and modern amenities. Many reviewers noted the rooms were well-designed, functional and comfortable, making them particularly suitable for families and groups. Features like soundproofing, separate toilets and showers, kitchenettes equipped with microwaves, fridges and coffee machines and convenient storage spaces were frequently highlighted. The staff's attention to detail, such as leaving personalized notes, added a pleasant touch to the stay. While a few guests mentioned minor issues like room odor or small second beds, these were exceptions in an otherwise consistently praised experience. Overall, the rooms provide a comfortable, well-equipped and quiet retreat, ideal for both short and extended stays, close to the CDG airport.
Beds
The beds at Novotel Suites Paris CDG Airport Villepinte have garnered mixed reviews, although the majority leans towards the positive. Many guests have praised the beds for being very comfortable with some highlighting specific mentions of the beds being extra comfortable with high-quality and really great bedding. Words like comfortable, great and nice frequently appear in the feedback, indicating a generally positive experience. Multiple reviewers remarked on the significant comfort of the beds, noting a good night’s sleep and satisfactory bedding conditions.
However, not all feedback was glowing. A few guests found the beds too firm or too soft with occasional comments about mattresses that were either hard or bouncy. There were also specific complaints about the size and comfort of the queen and small beds in some rooms, as well as inconsistent comfort levels among the single beds. Despite these drawbacks, the positive remarks about the bedding and overall comfort were more prevalent.
The rooms themselves, apart from the beds, were also described as comfortable, spacious, well-equipped and featuring soundproof windows, ensuring a peaceful stay. Overall, while not without flaws, the beds at Novotel Suites Paris CDG Airport Villepinte generally provide a comfortable resting experience for most guests.
Cleanliness
Novotel Suites Paris CDG Airport Villepinte consistently receives high praise for its cleanliness. Guests often describe the rooms as spacious, spotless and very well-maintained with many highlighting the daily cleaning service as a standout feature. The common areas also meet rigorous cleanliness standards, contributing to a fresh and modern atmosphere throughout the hotel. Additionally, rooms are noted to be clean and comfortable with some guests appreciating the stylish decor and well-equipped amenities. While a few reviews mention occasional lapses such as dirty carpets or infrequent linen changes, the majority emphasize the hotel's overall high standard of hygiene and neatness. The positive feedback extends to the welcoming staff, further enhancing the pleasant and sanitary experience at the hotel.
Staff
At Novotel Suites Paris CDG Airport Villepinte, guests repeatedly praise the hotel staff for their friendliness and helpfulness. The reception staff particularly stand out for their efficiency, courteousness and professional demeanor. Visitors often highlight the exceptional reception experience, pointing to a consistently warm and welcoming atmosphere.
Check-in times are managed efficiently with additional staff available to ensure a smooth process. Housekeeping is noted for being attentive, contributing to the overall pleasant ambiance of the hotel. The staff embody a customer-oriented approach, being particularly attentive to guest needs and delivering top-notch service.
While feedback is overwhelmingly positive, a few reviews mention inconsistencies in service, especially from restaurant-bar staff. Nevertheless, the overall sentiment reflects a high level of satisfaction with the staff's performance, characterized by their kindness, readiness to assist and a consistently pleasant attitude. The team’s cooperative and proactive approach leaves a lasting impression, making guest stays excellent and memorable.
Wi-Fi
Many guests have commented on the wifi experience at Novotel Suites Paris CDG Airport Villepinte. The hotel offers free wifi throughout the property and some guests found the wifi in their rooms to be very reliable, while others experienced variability in speed and occasional buffering issues. The public amenities generally provided a more stable connection. However, there were mentions of poor wifi in some rooms with some guests noting that the connection was not up to standard and at times, nonexistent.
In terms of connectivity, the hotel sometimes lacked USB outlets and other electrical outlets, which could be an inconvenience for those needing to charge multiple devices.
Despite these mixed reviews regarding wifi, the rooms themselves received praise for their excellent sound insulation, which ensured a quiet and restful environment for guests. Additionally, the availability of a computer and printer added a convenient touch for those needing to handle last-minute business tasks or print travel documents.
Parking
The parking facilities at Novotel Suites Paris CDG Airport Villepinte receive mixed feedback from guests. On the positive side, many guests appreciated the availability and convenience of parking, highlighting the secure, underground garage as a beneficial feature. The parking is described as easily accessible and secure with some mentioning the availability of free parking spaces, although these are sometimes limited.
However, several guests noted the cost of parking as a significant downside, deeming it too expensive. The fees mentioned ranged from 12 to 16 euros per day with some reviews indicating that parking should be free given the rates of the hotel. Additional comments pointed out that the parking spaces can be narrow and that the entrance to the underground parking can be tight, which could be challenging for larger vehicles.
Overall, while the parking is deemed secure and convenient by many, the cost and some logistical issues detract from its overall satisfaction.
Family
Novotel Suites Paris CDG Airport Villepinte is highly recommended for families, offering spacious and well-appointed rooms perfect for a comfortable stay. Many families appreciate the large family rooms, which are well-suited for groups of four and include features like a king-size bed, separate single beds for children and privacy curtains. The rooms are described as being large, clean and comfortable with practical layouts that cater well to the needs of families with children.
The hotel provides great amenities for families, including free entertainment for the children and free breakfast for kids, making it very budget-friendly. Families also highlight the convenience of on-site parking and the well-insulated rooms, ensuring a quiet stay despite the proximity to the airport. Additionally, the presence of facilities like bathtubs for children and the ability to warm up dishes for babies add to the convenience for parents traveling with young kids.
The varied and abundant breakfast, combined with free parking and thoughtful room settings, make the hotel an ideal choice for family trips. Many reviews mention the suite's layout being smart and practical with plenty of space to accommodate everyone's needs comfortably. Overall, Novotel Suites Paris CDG Airport Villepinte is praised for its family-friendly environment and attention to detail, making it a suitable choice for families looking for a hassle-free stay near the airport.
4 Star
Guest reviews of the Novotel Suites Paris CDG Airport Villepinte indicate mixed feelings about its four-star rating. While some guests describe the hotel as a good four-star option with room quality and ambience matching a luxury standard, there seems to be a consensus that several aspects fall short of expectations for a property of this rating.
Many visitors question the hotel's claim to a four-star status, citing issues such as a mediocre breakfast, insufficient toiletries and missing amenities typically expected in higher-rated establishments. Some have even compared the hotel's offerings to a three-star level, mentioning misleading photos and unaccommodated special requests as points of concern. Additionally, the service quality, including the training of the staff, has been highlighted as an area that does not meet the purported standard.
Overall, while some guests found value and four-star quality in certain aspects, most reviews suggest that the Novotel Suites Paris CDG Airport Villepinte falls short of the comprehensive experience expected from a true four-star hotel.
Business
Novotel Suites Paris CDG Airport Villepinte serves as a convenient and ideal choice for business travelers due to its prime location near the airport and the exhibition center. The hotel is particularly noted for its comfortable and well-equipped rooms that cater to business needs, providing a calm environment suitable for work and client meetings. Business facilities such as meeting rooms and a business center are available, though mixed reviews suggest some guests found them lacking in certain business equipment.
The ambiance of the hotel is well-suited for business stays, offering a formal setting that makes it an ideal place for short business trips. The proximity to key business landmarks, including the exhibition park, is a significant advantage for travelers who need easy access to essential venues.
While the shuttle service is convenient, the fact that it is not available 24 hours may be a minor inconvenience for some. Additionally, aspects such as the reception experience and certain room amenities received occasional criticism, suggesting some room for improvement. Nonetheless, the overall flexibility and availability of business-friendly facilities make this hotel a competent choice for business-centered stays. Transfers included in the room price add an extra layer of convenience for journeys to and from the airport, enhancing the value for business travelers.
Accessible
Novotel Suites Paris CDG Airport Villepinte receives commendations for its accessibility features tailored to guests with disabilities. The hotel's rooms are particularly praised, described as the best feature with some designed specifically to meet disabled needs, including appropriate electronic controls. The overall setting of the hotel is disability-friendly, providing convenient amenities and accessible lifts.
Notably, the hotel maintains good hygiene, reliable hot water and useful facilities that cater to all guests, making it suitable for both work and leisure. Its favorable location relative to key areas of interest adds to its appeal.
However, there are areas for improvement. Some reviews suggest installing ramps and increasing the number of handicapped parking spaces. Guests have also noted that the hotel's garden is inaccessible and some faced issues requiring room changes, pointing to a lack of some basic equipment. Access to certain restricted areas and limited public transport options has also been mentioned. Elevator operation and design seem to be a point of contention, despite the availability of accessible lifts.
In summary, while Novotel Suites Paris CDG Airport Villepinte has made significant strides in accommodating guests with disabilities, a few enhancements could further improve the inclusive experience.
Honeymoon
Novotel Suites Paris CDG Airport Villepinte stands out as an ideal hotel for honeymooners, consistently exceeding expectations. Guests have praised it as a very good hotel and perfect for relaxing, making it a pleasant choice for newlyweds. Its reputation as a good honeymoon destination in France is well-merited with many expressing their intention to return in the future, including for golden wedding anniversaries. This hotel offers a welcoming and satisfying environment for those beginning their journey together.
No, Novotel Suites Paris CDG Airport Villepinte doesn't have any pool.
No, a spa isn't available at Novotel Suites Paris CDG Airport Villepinte.
Yes, Novotel Suites Paris CDG Airport Villepinte welcomes dogs.
Yes, parking facilities are available at Novotel Suites Paris CDG Airport Villepinte.
Yes, Novotel Suites Paris CDG Airport Villepinte has a gym.