Roissy-en-France49.00895900,
2.56100000,
Roissypôle - Route De L'epinette - Bp 16302 Tremblay-en-france(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsNovotel Paris Charles de Gaulle Airport stands out for its exceptional convenience and accessibility, being located within Terminal 3 of Paris's Charles de Gaulle Airport. Its strategic location allows travelers to walk directly from the terminal to the hotel and it is also well-connected to the TGV and RER train stations and the CDGVAL shuttle service. This is particularly beneficial for those with early flights, late arrivals or brief transit stays.
Guests give high marks to the breakfast experience, lauding the variety and quality of the offerings, which include a hearty buffet with both hot and cold items, gluten-free options and kid-friendly selections. The early availability of breakfast services further enhances its appeal for travelers.
The dinner options receive mixed reviews; while the quality and taste of the food are praised, the limited menu options and service inefficiencies are noted areas for improvement. The comfortable and cozy dining ambiance, along with gluten-free options and friendly service, nevertheless add a positive touch to the overall dinner experience.
The rooms are generally well-received for their cleanliness, comfort and modern amenities. They are noted for being spacious and soundproof with functional designs and thoughtful touches like complimentary water and quality toiletries. However, some guests reported issues with temperature control and occasional maintenance lapses.
Cleanliness is a strong suit for the hotel with many guests commending the well-maintained, spotless rooms and common areas. This consistent high standard contributes to an overall positive guest experience.
The staff at Novotel Paris Charles de Gaulle Airport are often praised for their friendliness, professionalism and helpfulness, enhancing the overall guest experience despite occasional mentions of inefficiencies and variability in service quality.
Free wifi is another notable feature with generally positive feedback on connectivity and reliability, though some guests have reported isolated issues with network stability and speed.
The hotel offers convenient parking options, including spaces with EV charging capabilities. While the availability and security of parking are appreciated, many guests find the cost to be prohibitively high.
For families, the hotel offers several kid-friendly amenities such as family rooms, play areas, complimentary crib setups and free meals for children. While the family rooms are sometimes noted to be small, the overall family-friendly atmosphere is well-received.
The comfort of the beds is frequently highlighted, contributing to positive sleep experiences, although some guests did find the pull-out sofas to be less comfortable.
While performing well in many areas, some guests feel that the hotel does not fully meet the expectations of a four-star rating, suggesting room for improvement in certain aspects such as service efficiency and facility maintenance.
Overall, Novotel Paris Charles de Gaulle Airport is praised for its strategic location, cleanliness, friendly staff and family-friendly amenities, making it a reliable and practical choice for travelers passing through Charles de Gaulle Airport. Show more
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Categories
Family Friendly Hotel
The hotel offers family rooms and suites and has a children's play area. Cribs are available upon request, and the on-site restaurant provides options suitable for children. It is located in the heart of CDG Airport's Terminal 3.
Dog Friendly Hotel
This hotel is pet-friendly and offers comfortable accommodations and amenities. It provides a convenient location for travelers with pets, close to the airport.
Hotel with Free Wi-Fi
This hotel is located close to Charles de Gaulle Airport and offers free Wi-Fi, making it a convenient choice for travelers needing reliable internet connectivity.
Business Hotel
Located at Roissypôle near Charles de Gaulle Airport, this Novotel offers various meeting rooms and business-friendly amenities. It is designed to accommodate conferences and business meetings.
Hotel with Parking
This hotel provides on-site parking, which is a key convenience for guests traveling through Charles de Gaulle Airport. The availability of dedicated parking directly at the hotel simplifies logistics for airport travelers with vehicles.
EV charging stations
Accessible Hotel
Novotel is known for family-friendly accommodations and usually includes accessible rooms and facilities. As an airport hotel, it should provide accessible transportation options and services for guests with disabilities.
Hotel with EV Charging Stations
This hotel is included in the list as it is tagged as having EV charging facilities. Specific details regarding the type or number of chargers are not available in the provided data.
4-Star Hotel
This hotel offers comfortable accommodations and convenient access to the airport. It is well-suited for business and leisure travelers seeking ease of travel.
Hotel for Honeymoon
Romantic Hotel
Room Types
Superior Family Room with Sofa bedA spacious, air-conditioned room with a sofa, minibar and free Wi-Fi access. It also has a flat-screen TV with satellite channels and a private bathroom.
Some rooms offer a view of the airport runway. You can request a room with a view at the time of booking, subject to availability.
Superior Room with Double bed and a single Sofa BedThis room features a flat-screen TV with cable channels and a private bathroom. Free WiFi access, a minibar and facilities for making tea and coffee are also provided.
Some rooms offer a view of the airport runway. You can request a room with a view at the time of booking, subject to availability.
Executive Double Room with Sofa BedA spacious room including:
- a free minibar
- free national phone calls
- a flat-screen TV
- free 24-hour Wi-Fi access
- a Nespresso coffee machine
- bathrobe and slippers.
Some rooms offer a view of the airport runway. You can request a room with a view at the time of booking, subject to availability.
Privilege Room with One Double Bed and SofaProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Suite with One Double Bed and Sofa BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled within Terminal 3 of Paris's Charles de Gaulle Airport, Novotel Paris Charles de Gaulle Airport is a standout choice for travelers seeking convenience and efficiency. The hotel's location is repeatedly praised for its proximity to the airport, making it an ideal spot for those with early flights or late arrivals. Guests appreciate that it is directly accessible from the terminal, which eliminates the hassle of commuting and allows them to walk straight to flight check-in counters.
The ease of access extends beyond just the airport; the hotel is also conveniently positioned near the TGV and RER train stations, offering a seamless connection to Paris and beyond. The CDGVAL shuttle service, which frequently connects the terminals, is just steps away, further enhancing the hotel’s accessibility.
In addition to its prime location, the hotel is lauded for its cleanliness, modern amenities and the quality of its customer service. With attributes like these, it’s no wonder many travelers find the Novotel Paris Charles de Gaulle Airport to be a reliable and practical choice for a short stay, whether they are in transit, catching an early morning flight or arriving late at night. The convenience of having everything within easy reach – from the airport terminal to transport facilities – marks this hotel as an excellent hub for anyone traveling through Charles de Gaulle.
Breakfast
The breakfast experience at Novotel Paris Charles de Gaulle Airport has garnered largely positive feedback from guests. Reviewers frequently mention the quality and variety of the breakfast offerings, describing it as good, excellent and fantastic. Guests appreciate the hearty and well-stocked breakfast buffet, which includes a diverse selection of both hot and cold food items, typical French bakery goodies and even gluten-free options. The inclusion of kid-friendly choices and the complimentary breakfast for children were also noted as significant perks.
Several reviews highlight the pleasant dining environment and mention the added convenience of breakfast being available from early morning hours, which is beneficial for travelers with early flights. The breakfast buffet is often described as comprehensive with options like fresh orange juice, the ability to cook one's own eggs and an array of meats and cheeses. The quality of the pastries seems to have varied with some guests finding them delightful while others felt there was room for improvement.
However, some guests felt that the price of breakfast was on the higher side with a few mentioning it as overpriced or expensive. A handful of reviews pointed out occasional lapses in service, such as delays in the breakfast setup, coffee machines not working or limited staff assistance during breakfast hours. Despite these few drawbacks, most reviewers seemed to walk away with a satisfactory and even enjoyable breakfast experience, praising it for its generous portions, variety and quality.
Dinner
The dinner experience at Novotel Paris Charles de Gaulle Airport presents a mixed bag of impressions. On a positive note, the restaurant garners praise for its excellent and tasty food with several reviewers highlighting delicious dishes and hearty meals. Dining late is convenient and the establishment offers notable gluten-free options. The cozy ambiance of the restaurant and the pleasant bar area contribute to a satisfactory environment for enjoying meals.
However, there are several points of criticism worth mentioning. Many guests felt the menu was limited and lacked variety, leading some to describe the food as mediocre or disappointing. Moreover, the restaurant is often cited as being understaffed, resulting in long waits for orders. The cold temperature of the dining area and high prices relative to the food quality also drew negative remarks. Despite these concerns, the friendly and discreet service provided by the staff left a positive impression on many diners.
Ultimately, while the Novotel's restaurant achieves high marks in some areas—such as food taste and convenience—there is room for improvement in menu diversity, service efficiency and overall dining environment.
Rooms
The rooms at Novotel Paris Charles de Gaulle Airport generally receive positive remarks for their cleanliness, comfort and spaciousness. Many guests appreciated the modern facilities and amenities such as soundproofing, well-equipped interiors and nice baths with rainfall showers. Family rooms, despite being on the smaller side, were noted for being functional with some having separate toilets.
Several reviews highlight that the rooms were quiet, making the stay comfortable and peaceful. The spaciousness of many rooms was appreciated, especially for those traveling with families. Complimentary water, mini-bars and quality toiletries added a welcome touch. The rooms often had good lighting and smart layouts, offering a pleasant stay with practical features.
However, some guests found the rooms to be a bit warm or stuffy with temperature control issues being a recurring point of critique. A few reviews mentioned outdated decor and occasional maintenance issues. Additionally, some rooms were described as cramped, particularly for larger groups. Despite these minor drawbacks, the overall functionality and standard of cleanliness make the rooms a reliable choice for airport stays.
Beds
The beds at Novotel Paris Charles de Gaulle Airport receive overwhelmingly positive feedback from guests. Most reviewers describe the beds as being comfortable or very comfortable with high-quality bedding that ensures a good night's sleep. Many comments note that the beds are not only comfortable but also spacious, adding to the overall room comfort and cleanliness. Guests highlight the quiet rooms, which contribute to a restful sleep environment.
However, there are some mixed opinions regarding the pull-out sofa beds with several guests finding them less comfortable or a bit hard. There are also instances where the beds were described as two singles pushed together, which didn't meet everyone's comfort expectations. A few reviews mention issues with harder or lumpy mattresses and some guests found the bedspreads to be of poor quality.
In summary, while there are minor criticisms, the general consensus is that the primary beds at this hotel are comfortable and contribute positively to the overall guest experience.
Cleanliness
Novotel Paris Charles de Gaulle Airport generally receives positive remarks regarding cleanliness from its guests. Many reviews highlight the rooms as being clean, spacious and comfortable, often described as spotless, impeccable and well-maintained. Guests frequently note that both the overall cleanliness and attention to detail are of a high standard with clean and modern appearances being a recurring theme.
Despite the occasional mention of dirty carpets or common areas, the majority of reviews commend the hotel for its cleanliness and comfort. The hotel itself is described as very clean, functional and modern with clean linens, comfortable beds and soundproof rooms enhancing the guest experience. However, some criticisms include specific instances of unclean bathrooms and lingering unpleasant smells.
Overall, the cleanliness and maintenance of Novotel Paris Charles de Gaulle Airport are consistently praised, contributing significantly to positive guest experiences. The generally clean environment, combined with professional service, makes it a solid choice for travelers.
Staff
Guests of the Novotel Paris Charles de Gaulle Airport frequently highlight the hotel's friendly and professional staff as a standout feature. General sentiment points to encounters with staff as being welcoming, polite and accommodating throughout the hotel – from the reception, to the restaurant, to the kitchen staff. Many reviews praise the competence and efficiency of the team, noting that the employees are attentive and helpful in addressing guests' needs.
However, there are occasional comments indicating variability in the quality of service with certain reviews mentioning slow check-ins, less attentive wait staff and reception staff who could be more inviting. Despite these inconsistencies, the majority of guests express satisfaction with the customer service, emphasizing the warmth and friendliness of the personnel.
In particular, the reception and restaurant staff receive numerous commendations for their courteous and professional demeanor, contributing positively to guests’ overall experiences. Logistic support from the staff, as well as swift resolutions to issues, also add to a generally favorable impression. Overall, while there is room for improvement in some areas, the consensus is that the staff at this hotel significantly enhances the guest experience with their friendly and helpful approach.
Wi-Fi
The wifi service at Novotel Paris Charles de Gaulle Airport has garnered mixed reviews from guests. On the positive side, many visitors have praised the hotel for providing complimentary wifi with good coverage throughout the property. The signal was reliable for most with some noting excellent connectivity and fast internet access in their rooms without any extra fees. Numerous guests found the wifi strong and had no issues with network interruptions.
However, there were also several remarks about unreliable connections and weak signals with some guests encountering intermittent wifi and slow internet speeds. A few visitors reported difficulties in connecting or described the wifi as confusing to use. Additionally, issues beyond wifi, such as non-working USB chargers near the beds, were also mentioned.
Overall, while many guests had a positive experience with the wifi service, there were notable instances of connectivity problems that the hotel may need to address.
Parking
Novotel Paris Charles de Gaulle Airport offers various parking options including public parking in front of the hotel and on-site parking with easy access, some of which is free. Guests appreciate the convenience and availability of numerous parking spaces, including EV charging stations. However, the cost of parking is frequently highlighted as a drawback with many reviews mentioning that it is particularly expensive. Despite high prices, the ability to secure a spot easily and the provision of unloading areas is valued, especially with nearby parking garages available. Some guests found the parking to be secure but noted that the streets within the hotel parking were quite narrow. Overall, while the convenience and availability of parking are praised, the significant costs are a common concern among visitors.
EV charging stations
Novotel Paris Charles de Gaulle Airport boasts convenient access to electric vehicle charging facilities, thanks to nearby charging stations. Although there are no direct mentions of dedicated EV charging stations within the hotel's premises, the convenience of the lobby area having charging capabilities offers an alternative for guests. Despite the absence of direct on-site EV charging stations, the hotel's overall amenities provide a comfortable and accessible stay for travelers with electric vehicles.
Family
Novotel Paris Charles de Gaulle Airport offers various amenities and accommodations tailored for families, making it a favorable choice for travelers with children. The hotel features family rooms that, although sometimes described as cramped, are generally appreciated for being clean and comfortable. They come equipped with convenient amenities like pull-out beds, which, however, received mixed reviews regarding their suitability for families.
A distinct advantage of this hotel is its kid-friendly environment. Families can find a play area in the lobby, complete with games and board games, providing entertainment for children of various ages. Guests with younger children also benefited from complimentary crib setups and baby beds, enhancing the family-friendly aspect of the hotel. Additionally, there are escape games available for family entertainment, ensuring no shortage of activities.
Though the play area has been described as basic and sometimes too small, it remains a valued feature among guests traveling with kids. Another mentioned perk was that children could eat for free, adding to the overall convenience for families.
In terms of size, while reviews varied, many found the family rooms adequate and sometimes spacious enough for a family of four. Some noted the thoughtful touches such as a complimentary bottle of water and the ability to accommodate requests for warming baby food.
Overall, despite a few critiques, Novotel Paris Charles de Gaulle Airport seems to strike a good balance, offering amenities and spaces that cater to the needs of families traveling with children.
4 Star
Novotel Paris Charles de Gaulle Airport has received mixed reviews regarding its four-star rating. Many guests felt that the hotel did not meet the expectations of a four-star establishment, describing the rooms as basic and the overall style as lacking the flair typically associated with such a rating. Some reviews even suggested that the current state of the hotel feels closer to a two or three-star property, citing issues like inadequate maintenance and an underwhelming breakfast.
However, the hotel does have its merits. Its excellent location is frequently praised, making it a convenient choice for travelers. Cleanliness and soundproofing are also highlighted as being up to par with four-star standards. Despite these positives, there is a consensus among guests that the hotel could offer more to justify its four-star claim. The breakfast menu, in particular, was noted as an area that could be enhanced with some suggesting the addition of options like chef-made omelettes.
Overall, while Novotel Paris Charles de Gaulle Airport offers good value and some great rooms, it seems there's room for improvement to fully meet the expectations associated with its four-star rating.
Business
Novotel Paris Charles de Gaulle Airport stands out as a solid choice for business travelers. Catering specifically for this demographic, the hotel features essential amenities such as separate rooms, tables inside rooms for working and reliable WiFi, ensuring that guests can stay productive during their trips. Its business center further facilitates a convenient work environment, making it an excellent option for short business stays or meetings.
The hotel is recognized as being very practical and comfortable, ideal for those who need a place to stay after a long flight. Although the hotel provides a good business environment, there are a few minor drawbacks, such as limited in-room amenities like only providing two paper cups and one bottle of mineral water, which needs to be refilled at reception. Additionally, there is only one English TV channel, which may not meet the expectations of international guests. Despite these minor issues, the hotel remains a great choice for business travelers due to its overall comfort, practicality and convenient location.
Accessible
The accessibility of Novotel Paris Charles de Gaulle Airport has garnered positive feedback from guests with disabilities, emphasizing convenience and ease of access. The hotel's direct connection to the CDG Val shuttle, which links all airport terminals, makes it an excellent choice for those with mobility challenges. Guests appreciate the indoor connection to the airport train station and the various ramps and elevators that facilitate movement.
The hotel's proximity to the airport is particularly beneficial for those with canceled flights or early departures, reducing the need for cabs. An accessible room can be provided upon request and the staff has been noted for their helpfulness and willingness to assist guests with disabilities, including offering wheelchair assistance.
Despite some confusion regarding directions to the hotel, the overall sentiment is that it is very accessible for public transportation and well-suited for overnight stopovers. The combination of comfort, accessibility and the attentive nature of the staff makes this hotel a reasonable option for travelers with disabilities.
Luxury
The Novotel Paris Charles de Gaulle Airport offers an experience that balances functional convenience with a touch of luxury. While the hotel is not branded as a high-end luxury destination, its illustrious decoration and well-appointed, luxurious rooms create a distinct feeling of class and elegance. The hotel's aesthetic exudes luxury, making it an appealing choice for travelers who appreciate top-notch decor in an airport setting.
Despite some mentions of the hotel being a bit older, guests find it perfectly meets the expectations of an airport hotel, providing a very good overall experience. Cleanliness is consistently praised, contributing to the pleasant, cozy environment of the luxurious accommodations. Although there aren’t direct mentions of luxury services, the overall impression is one of a comfortable and tastefully designed stay.
Dog Friendly
Novotel Paris Charles de Gaulle Airport is appreciated by guests for its dog-friendly facilities. Visitors highlight the welcoming policy towards pets, noting that dogs are welcome and dog-friendly rooms are available. Although there is an additional fee for pets in the room, guests express satisfaction with the ability to bring their dogs along. The hotel environment is described as very quiet, adding to the positive experience of traveling with pets. Despite the convenience, specific amenities like a dog kennel in storage are also available, enhancing the stay for pet owners.
No, Novotel Paris Charles de Gaulle Airport doesn't have any pool.
No, a spa isn't available at Novotel Paris Charles de Gaulle Airport.
Yes, Novotel Paris Charles de Gaulle Airport welcomes dogs.
Yes, parking facilities are available at Novotel Paris Charles de Gaulle Airport.
No, Novotel Paris Charles de Gaulle Airport doesn't have a gym.