InfoSummary of reviewsRio Quente Resorts - Hotel Turismo is widely appreciated by guests for its strategic location, which provides easy access to attractions such as Hot Park and Parque das Fontes. This position allows guests to enjoy both serene natural surroundings and thrilling activities, making it an ideal destination for families seeking relaxation and adventure. The resort's appealing environment is complemented by a highly praised breakfast experience, offering a variety of dishes that cater to diverse tastes and dietary needs, with attentive service enhancing the overall dining experience.
Guests frequently mention the spacious and clean rooms as a significant advantage, particularly welcoming for families with children, thanks to the well-equipped facilities like the baby kitchen. While some rooms show signs of needing renovation, the comfort and convenience generally outweigh these minor concerns. Additionally, the resort's commitment to cleanliness is evident across its impressive facilities, from impeccably maintained rooms to warm, inviting pools that offer a delightful retreat for families.
The resort staff receive accolades for their professionalism and dedication to guest satisfaction, with individuals like manager Nubia and team member Mr. José standing out for their personal care and service. Despite small logistical issues with certain dining services, the overall warmth and efficiency of the hotel staff contribute significantly to guests' positive experiences.
Rio Quente Resorts - Hotel Turismo is noted for its family-friendly atmosphere, with nearby attractions like Hot Park offering a range of activities suitable for all ages. The presence of wildlife adds an exciting dimension to the stay, while shows for children and accessible park areas further enhance family enjoyment. Bedding across the resort tends to receive favorable feedback for its quality and comfort, although there is room for improvement in certain aspects.
Overall, Rio Quente Resorts - Hotel Turismo emerges as a popular choice for a relaxing and enjoyable family getaway, featuring excellent service, clean and comfortable accommodations, and a variety of engaging activities in a beautifully situated resort complex. Show more
InfoSummary of reviewsNestled in a serene and nature-filled setting, Rio Quente Resorts - Hotel Luupi offers a pleasant escape with spacious, comfortable and clean rooms. The hotel's strategic location grants easy access to major attractions such as Hot Park and Parque das Fontes with efficient bus services mitigating any inconvenience due to distance. Guests enjoy the beautiful surroundings with freely flying birds, adding an idyllic charm to the atmosphere. Families especially appreciate the spacious accommodations, which often include separate areas and additional bathrooms, enhancing comfort and convenience.
A standout feature of the stay is the breakfast, widely praised for its excellent quality and abundant choices catering to a diverse palate, including vegetarian and vegan options. Despite some minor limitations such as industrial products and a busy dining area, the breakfast is generally regarded as a delightful and highly recommended experience. The convenience of having dinner within the resort complex also enhances the overall dining experience, although some guests pointed out the need for more homemade options.
While dinner options receive mixed feedback with some guests praising the meals at Casa de Cora, others express frustration over having to travel to other hotels in the chain for dinner. The lack of an on-site restaurant is a noted drawback, particularly for families with children. Improvements in the quality and convenience of dinner offerings are suggested by several guests.
The rooms are frequently highlighted for their large size, cleanliness and comfort, featuring cozy beds and well-maintained amenities that align with online descriptions. The thoughtful layout, including efficient air conditioning and additional bathrooms in family rooms, ensures a pleasant stay for guests. Minor issues with intermittent cleaning do not significantly detract from the overall positive experience of well-kept accommodations.
Cleanliness throughout the hotel, including rooms and the pool area, is generally appreciated with the hotel's strict adherence to COVID protocols receiving commendation. However, some guests reported occasional lapses in room cleaning standards and services. Nonetheless, when performed, the cleaning is thorough and maintains high standards.
The hotel staff receive mostly positive remarks for their welcoming, attentive and friendly demeanor, particularly at the breakfast area. While there are some areas needing improvement, such as front desk hospitality and pre-stay communication, the majority of the staff are found to be well-mannered and helpful.
The pool area garners glowing reviews for its beauty and cleanliness with well-maintained spaces and warm pools enhancing the relaxation experience. The family-friendly amenities and the seamless transfer to Hot Park are particular highlights, making the resort highly recommended for families seeking a fun and relaxing vacation.
Overall, Rio Quente Resorts - Hotel Luupi offers a comfortable and enjoyable stay with excellent value, especially for families, making it a solid choice for a memorable vacation filled with nature, relaxation and quality time together. Show more
InfoSummary of reviewsRio Quente Resorts - Hotel Giardino is highly praised for its convenient location, offering easy access to the city center and its shops, restaurants, and markets, while being situated in a quiet, safe neighborhood. Guests appreciate its proximity to Hot Park and Parque das Fontes, with a reliable transfer service available every 20 minutes. The clean and spacious accommodations enhance comfort, despite some remarks about the dated appearance of the facilities.
The dining experience at Hotel Giardino stands out with its delightful breakfast and commendable dinner offerings. Guests enjoy the variety and quality of food, with a wide range of options catering to various dietary preferences, although some note limitations for those with food intolerances. The staff's helpfulness and politeness further enhance the dining experience. While the dinner service is generally excellent, some guests suggest improvements in seasoning and menu innovation to avoid repetitiveness.
The rooms at Hotel Giardino are highly regarded for their spaciousness, especially suited for families. Cleanliness is a key strength, and the strong showers and cozy beds contribute to a comfortable stay. However, some areas such as outdated facilities and maintenance issues could benefit from updates. The attentive reception service is a positive aspect noted by guests, contributing to a welcoming atmosphere.
Staff at the hotel frequently receive accolades for their attentive and friendly service, with specific members praised for their exceptional assistance. While there are occasional mentions of unpreparedness, the overall sentiment reflects gratitude for the dedication and warmth shown by the staff.
However, the hotel's Wi-Fi service elicits mixed reviews, with some guests experiencing reliable connectivity while others encounter issues, particularly during peak occupancy. The pool is another area requiring improvement, as it is often described as small and cold, with maintenance concerns. Despite this, the hotel's proximity to vibrant parks offers alternative aquatic experiences.
Ideal for families, Hotel Giardino provides spacious suites and a family-friendly atmosphere, ensuring a satisfying vacation experience with clean accommodations and easy park access. Beds are noted for their comfort, making the hotel a favored choice among guests.
Although noted as a four-star establishment, some facilities seem outdated, and the design is occasionally confusing. This does not detract from guests' willingness to return, as the hotel offers a good cost-benefit ratio and clean accommodations. Overall, Rio Quente Resorts - Hotel Giardino successfully caters to guests seeking a comfortable and enjoyable stay amidst a peaceful environment and attentive service. Show more
InfoSummary of reviewsSerra Madre Hotel in Rio Quente enjoys high acclaim across various aspects of the guest experience, particularly in its standout location and exceptional breakfast offerings. The hotel's prime positioning near Hot Park and other local amenities makes it incredibly convenient for visitors. Additionally, its tranquil environment provides a peaceful retreat for guests.
The breakfast service is frequently highlighted for its variety and quality with terms like "excellent" and "wonderful" often used. Despite minor criticisms about the variety of options towards the end of breakfast time, the friendly service and pleasant dining environment contribute positively.
The accommodations at Serra Madre Hotel are impressive for their spaciousness and comfort. Families particularly benefit from the ample room space and useful amenities, such as fully equipped kitchens in some units, making longer stays comfortable. Cleanliness is generally well-regarded with guests appreciating well-maintained and organized rooms. However, isolated concerns about room hygiene and bathroom cleanliness do exist.
Guest interactions with the staff are overwhelmingly positive. The hotel's employees are noted for their attentiveness, politeness and helpfulness, contributing significantly to the overall satisfaction. While there are minor issues regarding the pool, Wi-Fi connectivity and parking, these do not substantially detract from the positive guest experience.
Overall, Serra Madre Hotel offers a compelling mix of convenience, comfort and value for money, making it a popular choice, especially for families and those visiting Hot Park. Despite minor areas for improvement, the hotel meets and often exceeds guest expectations, ensuring a pleasant and satisfactory stay. Show more
InfoSummary of reviewsRio Quente Resorts - Hotel Pousada, situated within the Rio Quente Resorts complex, is praised for its exceptional location, providing easy access to major attractions like Parque das Fontes and Hot Park. The proximity to beautiful swimming pools and natural hot springs contributes to a convenient and enjoyable stay, particularly appreciated by families. The surrounding scenic and tranquil environment further enhances the guests' experience.
The breakfast offerings receive high praise for their variety and quality with a diverse selection of fruits, tapioca, waffles, eggs and yogurts, contributing to a satisfying start to the day. Dinner, while having some positive highlights, such as well-prepared meals at the Cora restaurant and the pizzeria, faces criticism for its high prices and repetitive menus. Special events like the Christmas dinner at Hotel Cristal stand out positively.
Guest feedback on the rooms is mixed. Positive aspects include spacious room sizes and comfortable beds and pillows. Unfortunately, the rooms often need significant renovations and face maintenance issues like mold, faulty air conditioning and outdated facilities. Cleanliness outside the rooms, particularly around the pools and public areas, is well-maintained, though room cleaning services can be inconsistent.
The staff receives commendation for friendliness and attentiveness, particularly specific individuals providing exceptional service. However, the reception staff often falls short with reports of rude and unhelpful behavior.
Despite the positive remarks, the resort's WiFi is generally perceived as inadequate with many guests experiencing unreliability and poor connectivity. On the brighter side, the fitness center is well-received for its modern equipment and structured activities, adding to the resort's appeal. The pools are consistently highlighted as a standout feature, known for their cleanliness and pleasant temperature.
The family-friendly environment is a significant draw with numerous activities and attractions for children, clean and spacious rooms and a variety of dining options. Parents appreciate the energetic entertainers and convenient amenities like the baby food service, making it a paradise for families.
While the beds receive mixed reviews with some guests finding them comfortable and others citing issues with old mattresses and inadequate bedding, the overall comfort level varies and could benefit from improvements.
Overall, Rio Quente Resorts – Hotel Pousada offers excellent infrastructure and amenities that align with a four-star rating, although the value for the price is sometimes questioned. The natural beauty, robust family-friendly activities and general ambiance make it a popular choice for family vacations and serene getaways. Show more
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Resort with Spa
Family Friendly Resort
Resort with Swimming Pool
Pool Swim Up Bar Pool Water Slide Water Park Lazy River Outdoor Pool
Pool Swim Up Bar Pool Water Slide Water Park Lazy River Outdoor Pool
InfoSummary of reviewsPrime Hotel Águas da Serra offers a combination of strategic location, commendable accommodations and a range of amenities that cater to a broad spectrum of guests, especially families.
The hotel's location is highly praised, being close to the popular Hot Park and situated in the city center, making it convenient to access restaurants, shops and pharmacies. The serene ambiance provided by the natural river at the back of the property adds to the relaxing environment, making it a highlight for guests seeking tranquility and natural beauty.
The breakfast experience at Prime Hotel Águas da Serra is another standout feature, known for its extensive variety and excellent quality. Guests enjoy a rich selection of pastries, fruits and juices, despite minor logistical inconveniences related to the external breakfast venue.
Rooms at the hotel are spacious, well-organized and clean, adding to the overall comfort of the stay. Many guests appreciate the cleanliness, airy atmosphere and availability of kitchen items, making it particularly convenient for families. The consistent praise for room cleanliness and the attentiveness of the housekeeping staff further enhance the positive guest experience.
The pool area, enriched by the natural hot water river, provides an excellent leisure experience with well-maintained and inviting pools, which are a hit among families. However, occasional issues with overcrowding and maintenance have been noted.
On the dining front, while lunch options and the poolside bar receive favorable comments, the dinner service often falls short of expectations due to inconsistent food quality and limited options. Guests have highlighted the need for improvements in this area, alongside better maintenance and service.
The staff at Prime Hotel Águas da Serra generally receive high marks for their professionalism, friendliness and attentiveness, although there are occasional reports of inconsistent service.
Despite notable shortcomings such as the unreliable Wi-Fi, the need for gym maintenance and mixed feedback on bed comfort, Prime Hotel Águas da Serra largely stands out as a family-friendly destination. It offers a relaxing environment, well-maintained amenities and a strategic location, making it a preferred choice for visitors seeking a pleasant and convenient stay near Hot Park. Show more
InfoSummary of reviewsPrime Park Veredas shines as a standout destination, blending convenience with tranquility in its excellent location near Hot Park and Parque das Fontes. Guests laud the proximity to various amenities, including restaurants, bakeries and supermarkets, adding to its charm with scenic features like a nearby river and serene mountain views. The hotel is particularly appreciated for its clean and modern accommodations, frequently described as new, spacious and comfortable. The rooms are well-designed and well-ventilated, contributing to a pleasant stay.
The cleanliness of Prime Park Veredas is a key highlight with guests consistently praising the immaculate condition of the pool, apartments and general premises. Daily maintenance activities like vacuuming and leaf collection add to the hotel’s tidy ambiance. Guests also appreciate the hotel's new infrastructure, which gives an impression of staying in a modern and well-cared-for location.
The service at Prime Park Veredas receives commendations for its attentive and polite staff, particularly at the gym and from lifeguards. Although there are minor areas for improvement, such as the check-in process and snack bar service, overall, the staff contributes positively to the guest experience.
The hotel’s pool facilities are diverse and well-maintained, offering options for all preferences, from children's pools to heated pools, ensuring a relaxed and enjoyable poolside experience. Despite occasional crowding, the pools are consistently clean and comfortable, enhancing the leisure aspect of the stay.
Though the breakfast service receives mixed reviews due to it not being included in the standard stay and limited options, the lunch and snack offerings are deemed fairly priced and satisfactory. Some guests feel the snack bar could improve its menu variety and quality, but it remains a convenient option for quick bites.
Parking at Prime Park Veredas is convenient and free with well-organized spaces and easy elevator access, despite occasional minor issues with the garage gates. Additionally, the bedding receives positive feedback for its comfort, although preferences regarding bed firmness vary among guests.
Accessibility is another positive feature with well-cleaned apartments and multiple pools suited for guests with disabilities, contributing to a hassle-free and enjoyable stay, particularly for families with children.
In summary, Prime Park Veredas excels in providing a clean, convenient and comfortable experience with modern amenities and attentive service, making it an appealing choice for travelers seeking relaxation and recreation. Show more
InfoSummary of reviewsIMG Hotel Rio Quente is highly praised for its excellent location, nestled in a picturesque area close to the renowned Hot Park and Rio Quente river. This setting provides a tranquil and refreshing backdrop with proximity to essential services such as shops, restaurants, pharmacies and markets. The hotel's strategic positioning allows guests to enjoy leisurely walks and enhances their stay experience with clean, well-maintained pools and a peaceful ambiance.
Breakfast at IMG Hotel Rio Quente is a standout feature, frequently described as perfect, wonderful and excellent. Guests appreciate the diverse and high-quality offerings, which cater to a wide range of tastes and dietary preferences. The service and organization in the breakfast area receive commendations for their efficiency and cleanliness, contributing to a delightful start to the day for many visitors.
The dining options offer a mix of experiences with the à la carte dishes at the hotel's restaurant being noted for their taste, generous portions and reasonable prices. The pleasant surroundings, including a green area with hammocks, enhance the dining atmosphere. However, some reviews mention limited options and the absence of dinner service, suggesting room for improvement.
Accommodation at the hotel is characterized by spacious and clean rooms, which guests find comfortable and well-equipped. Views of nature from the rooms are a highlight for many visitors. Despite these positives, there are mentions of the rooms needing renovations and better maintenance with issues such as old air conditioning units, noise and occasional insects being noted.
Cleanliness throughout the hotel is generally well-regarded with many guests praising the clean apartments, rooms and common areas. The housekeeping team's efforts in maintaining the cleanliness of linens and towels are frequently highlighted. However, some isolated issues like dusty rooms and occasional infestations were pointed out.
The staff at IMG Hotel Rio Quente receive overwhelmingly positive feedback for their attentiveness, friendliness and excellent customer service. Guests frequently mention the helpfulness and efficiency of the reception team, the politeness of the breakfast staff and the quick response to any issues, significantly enhancing the overall experience.
The Wi-Fi service at the hotel has mixed reviews with some guests noting that it is suitable for working from home, while others report significant issues with weak or slow connections, which can be frustrating.
The pool area offers a pleasant experience with clean, heated water and a poolside bar. However, the small size of the pools and maintenance issues sometimes lead to overcrowding and reduced enjoyment for some guests. Additionally, the limited pool hours and lack of activities around the pools were noted as areas for improvement.
The family-friendly atmosphere of IMG Hotel Rio Quente is well-appreciated with ample leisure areas and various activities ensuring a fun experience for children. The beautiful green spaces and access to the Rio Quente river provide a relaxing environment for family vacations. Despite some logistical challenges, such as managing luggage with young children, the overall family-oriented setting is highly recommended.
In summary, IMG Hotel Rio Quente offers a blend of excellent location, standout breakfast and a hospitable environment, making it a highly regarded destination for both family getaways and short vacations. While there are areas for improvement, particularly in room maintenance and bed quality, the hotel's positive aspects, such as friendly staff and a beautiful natural setting, greatly contribute to a pleasant stay. Show more
InfoSummary of reviewsVeredas do Rio Quente Flat is highly praised for its outstanding location in the heart of Rio Quente. Guests appreciate its proximity to Hot Park and various local amenities, making it an ideal base for exploring the area without needing extensive transportation. The hotel also offers good value for money with friendly staff and well-maintained leisure facilities adding to the overall positive experience.
The breakfast at the hotel is generally well-received with many guests lauding its variety and delicious options. However, there are occasional mentions of limited choices and service inconsistencies. The dinner service has been less favorably reviewed with repeated criticisms about the limited menu, quality of food and high pricing, though some positives include a well-received New Year’s Eve dinner and snacks at the pool bar.
The rooms at Veredas do Rio Quente Flat are frequently highlighted for their spaciousness and suitability for families. Guests note the convenience of amenities such as multiple bathrooms, air conditioning and kitchen appliances. Nonetheless, several reviews mention maintenance issues and a need for better cleanliness with some guests encountering worn furniture and remnants from previous occupants.
Cleanliness across the hotel presents a mixed picture. While many guests find the rooms and leisure areas satisfactorily clean, others report inconsistencies in housekeeping services, such as dirty common areas and insufficient room cleaning during their stay.
The staff at the hotel are often praised for their friendliness and attentiveness, especially at the reception. However, a number of reviews suggest that service quality can be inconsistent with some guests encountering rude or unhelpful employees.
The hotel’s Wi-Fi service generally receives negative feedback due to frequent connectivity issues, particularly in the apartments. The gym is well-equipped and appreciated for its functionality, although there have been occasional issues with air conditioning.
The array of swimming pools at the hotel receives mixed reviews. The indoor pool and heated pools are praised for their cleanliness and suitability for children, while the outdoor pools face criticism for issues such as murky water, excessive chlorine and inadequate maintenance.
The parking facilities are deemed sufficient and secure with ample space and designated spots for each apartment. However, some guests find the organization of the parking area lacking.
Lastly, the quality of the beds is variable with some guests finding them comfortable, while others report issues like uncomfortable mattresses and old, worn-out conditions.
In summary, Veredas do Rio Quente Flat is a well-located and family-friendly hotel that offers good value for money and a convenient base for exploring Rio Quente. However, improvements in areas such as dining options, housekeeping consistency and Wi-Fi connectivity would enhance the overall guest experience. Show more
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Dog Friendly Aparthotel
Dogs Stay Free
Dogs Stay Free
Aparthotel with Swimming Pool
Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool
Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool
InfoSummary of reviewsNestled in the heart of Rio Quente, Pousada do Charme offers guests a prime location, effortlessly blending convenience with tranquility. Just a short walk from popular attractions such as Hot Park and Explanada Park, visitors enjoy easy access to the city's vibrant main street, bustling with restaurants, snack bars, and food fairs. Essential amenities like markets and bakeries are also within walking distance, making it an ideal spot for families and travelers seeking a seamless experience. Guests praise the cleanliness and organization of the property, ensuring a comfortable stay in a pleasant environment.
The accommodations at Pousada do Charme further enhance the guest experience with spacious and comfortable rooms. Well-appointed and spotlessly clean, the rooms feature comfortable beds and beautiful bathroom decor. While some guests find the linens could be fresher, the overall structure of the rooms is described as amazing. A convenient location close to the market and hot park entrance, alongside amenities such as a water filter in the hall, adds to the comfort provided. Despite minor issues with room temperature due to air conditioning, guests find the rooms to be a cozy and well-equipped environment.
The hotel's exceptional cleanliness is a standout feature, with guests consistently praising the meticulous maintenance of both rooms and common areas. While simple in design, the accommodations offer a cozy and comfortable experience close to the center. Visitors highlight the excellent cost-benefit ratio and super-fast service, complemented by a personal touch courtesy of the attentive owner. The tranquil and safe surroundings further enhance the appeal of this clean, cozy retreat.
Moreover, the staff at Pousada do Charme receive high praise for their attentive and helpful nature. The hostess and owner are noted for their exceptional attention, honesty, trustworthiness, and politeness. Guests appreciate the friendly team who offer prompt service, especially through WhatsApp, providing useful tips and advice throughout their stay. The warm, welcoming atmosphere created by the staff and owners leaves many guests feeling so well cared for that they regard them as wonderful people and newfound friends. Show more
