PLAZA Premium Grand Winston
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Summary of reviewsThe PLAZA Premium Grand Winston in Rijswijk garners substantial praise across multiple categories, positioning it as an attractive choice for travelers. Its prime location, just steps from the Rijswijk train station and near bus and tram stops, makes it highly accessible for exploring surrounding cities like Delft, The Hague and Rotterdam. Guests appreciate its central yet quiet location, suitable for both leisure and business travelers with nearby parking facilities enhancing convenience.
Breakfast at the hotel is often celebrated for its extensive and delicious buffet, providing a wide variety of choices, including fresh eggs, bread rolls, pancakes and smoothies. Some guests, however, find the pricing at €17.50 too high for the quality and options provided. Dinner experiences are varied; while some guests enjoy the beautiful decor and standout dishes like vegetarian pasta and hamburgers, others mention the limited menu and early closing times as drawbacks.
The rooms receive high marks for their spaciousness, cleanliness and modern amenities like fridges, microwaves and walk-in showers. Despite occasional critiques of outdated furniture and inconsistent housekeeping, the majority find the rooms comfortable and well-equipped. Cleanliness across the hotel is typically praised, although there are some issues with specific areas like bathrooms and corridors.
Notably, the staff is described as friendly, professional and multilingual, contributing significantly to a positive guest experience. The efficient check-in process and helpful attitude of the front desk team are frequently mentioned. Free WiFi is available and works well for many, though some guests experience inconsistent performance.
Additional amenities like the small, well-maintained gym are appreciated for their convenience and the hotel's parking facilities are considered ample, despite some operational concerns and additional fees. The beds are generally regarded as comfortable with good-quality mattresses contributing to a restful stay.
Guests generally feel that the hotel offers good value for money, aligning well with its four-star rating despite some areas needing improvement. The overall consensus is that the PLAZA Premium Grand Winston provides a positive experience, meeting the expectations for a comfortable and convenient stay.
Categories
Breakfast at the hotel is often celebrated for its extensive and delicious buffet, providing a wide variety of choices, including fresh eggs, bread rolls, pancakes and smoothies. Some guests, however, find the pricing at €17.50 too high for the quality and options provided. Dinner experiences are varied; while some guests enjoy the beautiful decor and standout dishes like vegetarian pasta and hamburgers, others mention the limited menu and early closing times as drawbacks.
The rooms receive high marks for their spaciousness, cleanliness and modern amenities like fridges, microwaves and walk-in showers. Despite occasional critiques of outdated furniture and inconsistent housekeeping, the majority find the rooms comfortable and well-equipped. Cleanliness across the hotel is typically praised, although there are some issues with specific areas like bathrooms and corridors.
Notably, the staff is described as friendly, professional and multilingual, contributing significantly to a positive guest experience. The efficient check-in process and helpful attitude of the front desk team are frequently mentioned. Free WiFi is available and works well for many, though some guests experience inconsistent performance.
Additional amenities like the small, well-maintained gym are appreciated for their convenience and the hotel's parking facilities are considered ample, despite some operational concerns and additional fees. The beds are generally regarded as comfortable with good-quality mattresses contributing to a restful stay.
Guests generally feel that the hotel offers good value for money, aligning well with its four-star rating despite some areas needing improvement. The overall consensus is that the PLAZA Premium Grand Winston provides a positive experience, meeting the expectations for a comfortable and convenient stay.
Luxury Hotel
This hotel, with 'Premium' and 'Grand' in its name, positions itself as a higher-standard accommodation offering a refined experience. It provides well-appointed rooms and facilities catering to both business and leisure travelers seeking quality.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The PLAZA Premium Grand Winston in Rijswijk boasts a prime location, providing guests with easy access to a wide array of transportation options. Positioned just steps from the Rijswijk train station, the hotel is also conveniently located near bus and tram stations, enhancing its connectivity to surrounding cities such as Delft, The Hague and Rotterdam. This strategic placement makes it an excellent choice for travelers looking to explore the Netherlands or those needing proximity to the exhibition center "De Broodfabriek." The location is noted for being central and quiet, ideal for visitors aiming to avoid the hustle and bustle of larger cities while still maintaining easy access to urban amenities.
The hotel's surroundings include peaceful neighborhoods and parks, contributing to a serene stay. Practical amenities such as nearby parking facilities add to its convenience for both business and leisure travelers. Guests find the location suitable for excursions with various points of interest and nature spots within a short distance. Additionally, the hotel’s proximity to major highways makes it an optimal stopover for road-trippers.
Overall, while the immediate vicinity is described as more business-oriented and lacking in cozy charm, the hotel’s excellent transport links and clean, comfortable rooms make it a solid choice for both short and extended stays.
The breakfast at 'PLAZA Premium Grand Winston' has garnered a variety of critiques from guests. On the positive side, many praised the breakfast buffet as being very good, delicious and extensive with plenty of choices that range from bread rolls, cereal and pancakes to fruit and smoothies. Guests described it as satisfying, well-cared for and often replenished promptly. Some appreciated the availability of fresh eggs and the attentive and friendly breakfast staff.
However, there are criticisms regarding the breakfast experience as well. Several guests found the breakfast overpriced at €17.50 and felt it was not worth the cost, describing it as average or mediocre in terms of variety and quality. Issues such as dry bread products, limited options particularly for cold cuts and bread toppings and occasionally cold warm dishes were noted. The breakfast room itself received mixed reviews; it was often considered not cozy and in some cases, inconveniently located.
In summary, while many guests enjoyed a good and hearty breakfast with extensive choices, others felt the high price did not match the overall experience and quality, citing areas for improvement in both the food and the dining environment.
Dining at the PLAZA Premium Grand Winston presents a mixed experience with highlights and low points keenly felt by guests. The restaurant offers a visually pleasing environment, complemented by great ambiance and beautiful decor. Many have enjoyed delicious dishes, particularly the "nachos" at the bar, vegetarian pasta crafted by the chef and a great hamburger. Quality beverages like good wine, excellent coffee and delightful cocktails also receive praise, adding to the restaurant's charm.
However, several reviews indicate that the dining experience can be inconsistent. The dinner menu is described as limited and simple with some guests finding it poor both in selection and quality. Dinner time is another sore point, ending as early as 9 pm with some guests feeling rushed. The absence of other dining options nearby compounds the issue when looking for alternatives, especially after 6:30 pm.
Atmosphere seems another common complaint with the restaurant often feeling empty and lacking in energy, which detracts from the overall dining experience. Additionally, while breakfast receives some positive notes for selection, there are mentions of it being meager and tasteless.
Overall, while the restaurant at PLAZA Premium Grand Winston has the potential to delight with its cozy atmosphere and some standout dishes, it may fall short in offering a consistently satisfying dining experience for all guests.
The rooms at PLAZA Premium Grand Winston are frequently praised for their spaciousness and cleanliness. Many guests found the rooms to be comfortable, modern and well-equipped with amenities such as fridges, microwaves and kettles. The bathrooms are often described as large, tidy and featuring modern fixtures including walk-in showers. Despite some reports of outdated furniture and a need for renovations, the majority of reviews highlight the rooms as generally cozy and appealing with good beds and quiet environments.
Guests appreciated the room size, noting that they were bigger compared to other hotels in a similar price range and providing sufficient space for a comfortable stay. Rooms with city views and soundproofing were valued for adding to a pleasant and tranquil experience.
However, there were occasional criticisms regarding maintenance and housekeeping. Some guests encountered issues with cleanliness and found certain elements of the furniture and decor outdated or worn out. Problems with air conditioning, musty smells and a lack of daily room cleaning were also mentioned by some reviewers.
Overall, the spacious and well-equipped rooms, combined with modern conveniences, seem to offer a positive stay for most guests, even though some areas could benefit from updates and more attentive housekeeping.
Guest reviews of the PLAZA Premium Grand Winston highlight a generally favorable opinion regarding the beds in the hotel. Many guests specifically noted the comfort and spaciousness of the rooms, praising the large, soft and comfortable bedding. Positive phrases often mentioned comfortable bedding, very clean beds and good-quality mattresses. Some guests enjoyed the high-quality sleep provided by the beds and appreciated features like comfortable box spring beds and ample pillows.
However, it wasn't all positive. A few reviews pointed out issues such as mattresses being too hard for their liking and others mentioned beds that were uncomfortably soft, suggesting some inconsistency in comfort preferences. Other critiques included mentions of non-ventilating duvets and occasional musty smells. Despite these occasional drawbacks, consistent remarks on comfortable and clean beds and bedding prevailed.
Guests were also pleased with additional room features like spacious bathrooms and well-equipped rooms. Overall, while there were some mixed opinions on the firmness of the beds, the majority of guests found them comfortable and conducive to a good night’s rest.
PLAZA Premium Grand Winston offers a mix of modern comfort and cleanliness with some noted exceptions. Guests frequently commend the hotel for its spacious, modern and well-equipped rooms which are often described as very clean, tidy and comfortable. Many visitors highlight the impeccable cleanliness of the rooms and public spaces, appreciating the attention to hygiene and the well-maintained nature of the establishment. The friendly and helpful staff also receive positive mentions for contributing to the overall pleasant stay.
However, the hotel does have its downsides. Some guests point out issues with cleanliness in specific areas such as bathrooms, corridors and elevators. Occasional problems include unpleasant odors, mold and dust with several reviewers mentioning that cleaning standards can sometimes be inconsistent. Issues like non-functional air conditioning, dated furniture and musty smells also detract from the experience for some visitors. Overall, while many praise the hotel's cleanliness and comfort, there are areas that require more consistent upkeep and attention to detail.
The staff at PLAZA Premium Grand Winston consistently receive high praise for their friendliness, helpfulness and professionalism. Guests often remark on the warm and welcoming atmosphere created by the hotel employees. The check-in and check-out processes are frequently noted as efficient and pleasant, contributing to an overall smooth experience. Furthermore, staff members are multilingual and competent, effectively assisting guests with various needs and inquiries, even in multiple languages.
Many reviewers specifically highlight the attentiveness and courteous demeanor of the front desk team, who are described as both accommodating and responsive. The housekeeping personnel and other service staff are also commended for their diligent and considerate approach, ensuring a clean and comfortable stay for visitors.
However, there are a few mentions of less favorable interactions, indicating occasional lapses in friendliness or efficiency. Some staff were described as cold or unhelpful and there were isolated incidents where communication or service did not meet expectations. Despite these, the positive reviews significantly outweigh the negatives, portraying the staff as a major asset to the hotel.
Overall, the majority of guests experienced excellent customer service with staff making significant efforts to ensure a pleasant stay, demonstrating a high level of kindness, professionalism and problem-solving abilities.
At PLAZA Premium Grand Winston, the WiFi experience has displayed a mix of positive and negative feedback from guests. Many have appreciated the availability of free WiFi and noted that the WiFi signal is great with some guests experiencing uninterrupted and strong WiFi quality throughout their stay, which contributed to a seamless online experience for activities such as browsing and general use. For some, the WiFi worked fine and was considered good and fast.
However, other guests have noted issues, highlighting inconsistent WiFi performance. Some mentioned that the WiFi did not work in certain areas, notably in some rooms and outdoor areas, impacting their ability to connect. Additionally, there were reports of poor internet connection and low WiFi speeds, making tasks like using Skype nearly impossible. At times, the lack of proper WiFi connection posed significant problems with some guests unable to connect to WiFi at all or facing prolonged periods without internet access.
Overall, while the hotel provides free WiFi that works effectively for many visitors, it appears that the WiFi quality and availability can be inconsistent, varying significantly based on location within the hotel and timing.
The gym at the PLAZA Premium Grand Winston has garnered mixed feedback from guests but leans towards an overall positive experience for those with basic fitness needs. Despite its small size and limited equipment, the fitness room is appreciated for being available, new and well-maintained. While some found it disappointing that the gym was not accessible at times, others valued the efficiency and lack of crowding, which made their workouts less stressful. Additionally, the ability to train for free is a notable benefit highlighted by several guests. The gym, although basic with minimal amenities, is considered adequate and functional for a quick and efficient workout session.
Parking at PLAZA Premium Grand Winston is a mixed experience for guests. The hotel offers a sizable parking lot directly behind the property with ample and convenient parking options praised by many. However, there are numerous concerns about the condition and cleanliness of the parking area, as well as difficulties in finding parking spaces and navigating the parking system, which seems to lack clear signage and instructions. A parking fee of 9 euros per day is charged, a cost some guests find unreasonable considering there is free parking available nearby, especially on weekends and after certain hours. For those who prefer not to pay, free on-street parking is an alternative, though it may require a bit of a walk and is subject to availability. Overall, while the parking facilities are described as good and handy by some, the challenge of locating a spot and the additional fee can be drawbacks for others.
PLAZA Premium Grand Winston offers an experience that aligns well with its price point, providing good value for money. Guests highlighted the presence of luxury details and a good ambiance, making it feel deserving of a four-star rating in several aspects. The hotel performs well on basics, which contributes to a generally acceptable stay.
However, some reviews suggest that certain facilities and services fall short of four-star expectations. Critiques point out the need for improvements, particularly in outdoor facilities and amenities such as hairdryers. Some guests noted that the appearance of the hotel did not reflect what is typically expected from a four-star establishment.
Despite these issues, the rating of four stars is seen as appropriate by many, given the overall experience and pricing. The consensus leans towards a positive stay with a good price-quality ratio, although there are suggestions that the hotel might align more closely with a three-star rating in certain areas.
The PLAZA Premium Grand Winston stands out as a practical choice for business travelers with its superior facilities and services tailored to professional needs. The room desks are notably spacious compared to those in similarly priced hotels, making it an excellent spot for working comfortably. The hotel offers a conference room with essential amenities and meeting rooms equipped with projectors, ideal for hosting meetings and discussions. Additionally, the quiet environment is perfect for solo work, ensuring a conducive atmosphere for productivity.
Guests have remarked on the convenience of its location, providing quick access to the city center, which proves advantageous for business-related travel. The on-site restaurant is a great venue for business discussions, adding another layer of versatility for guests. While there were some comments about login/logout times being a minor inconvenience, the overall feedback highlights the hotel's suitability for business trips, making it a reliable choice for business stays.
Best Western Plus Grand Winston stands out as a commendable option for travelers with disabilities, boasting modern European design and thoughtful accessibility features. The majority of the hotel is easy to navigate, presenting few barriers for disabled guests. Special attention to accessibility has been well-engineered, allowing for smooth movement throughout the premises. Rooms near lifts cater specifically to wheelchair users and accessible parking spaces are available, albeit occasionally limited.
However, the hotel isn't without its challenges. The second-floor location next to the lift is convenient for wheelchair users, though some may find the high tubs in the bathrooms difficult to manage. The entrance, while designed with accessibility in mind, might pose difficulties for some. Additionally, windows in the guest rooms are fixed and cannot be opened, which has been noted several times.
Overall, Best Western Plus Grand Winston provides a highly accessible environment, even during late hours with generally easy navigation for guests with disabilities.
The PLAZA Premium Grand Winston offers a generally positive experience for guests traveling with dogs. It's a pet-friendly hotel where pets are allowed in most areas, including the breakfast area. Guests have mentioned no troubles bringing their dogs and appreciated the inclusive pet policy. However, some have noted that a few members of the management team were not as pet-friendly as expected.
While many had a pleasant stay with their pets, there were some issues. The presence of dog poop around the hotel was highlighted, indicating a need for better cleanliness in the pet areas. Additionally, the extra charges for dogs were mentioned as being somewhat high in relation to the room price. Despite these downsides, the ability to bring dogs into common areas like the breakfast area makes it a convenient choice for dog owners.
Overall, PLAZA Premium Grand Winston is a suitable option for those traveling with small dogs, though attention to detail in managing pet-related cleanliness could improve the experience further.
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Location
The hotel's surroundings include peaceful neighborhoods and parks, contributing to a serene stay. Practical amenities such as nearby parking facilities add to its convenience for both business and leisure travelers. Guests find the location suitable for excursions with various points of interest and nature spots within a short distance. Additionally, the hotel’s proximity to major highways makes it an optimal stopover for road-trippers.
Overall, while the immediate vicinity is described as more business-oriented and lacking in cozy charm, the hotel’s excellent transport links and clean, comfortable rooms make it a solid choice for both short and extended stays.
Breakfast
However, there are criticisms regarding the breakfast experience as well. Several guests found the breakfast overpriced at €17.50 and felt it was not worth the cost, describing it as average or mediocre in terms of variety and quality. Issues such as dry bread products, limited options particularly for cold cuts and bread toppings and occasionally cold warm dishes were noted. The breakfast room itself received mixed reviews; it was often considered not cozy and in some cases, inconveniently located.
In summary, while many guests enjoyed a good and hearty breakfast with extensive choices, others felt the high price did not match the overall experience and quality, citing areas for improvement in both the food and the dining environment.
Dinner
However, several reviews indicate that the dining experience can be inconsistent. The dinner menu is described as limited and simple with some guests finding it poor both in selection and quality. Dinner time is another sore point, ending as early as 9 pm with some guests feeling rushed. The absence of other dining options nearby compounds the issue when looking for alternatives, especially after 6:30 pm.
Atmosphere seems another common complaint with the restaurant often feeling empty and lacking in energy, which detracts from the overall dining experience. Additionally, while breakfast receives some positive notes for selection, there are mentions of it being meager and tasteless.
Overall, while the restaurant at PLAZA Premium Grand Winston has the potential to delight with its cozy atmosphere and some standout dishes, it may fall short in offering a consistently satisfying dining experience for all guests.
Rooms
Guests appreciated the room size, noting that they were bigger compared to other hotels in a similar price range and providing sufficient space for a comfortable stay. Rooms with city views and soundproofing were valued for adding to a pleasant and tranquil experience.
However, there were occasional criticisms regarding maintenance and housekeeping. Some guests encountered issues with cleanliness and found certain elements of the furniture and decor outdated or worn out. Problems with air conditioning, musty smells and a lack of daily room cleaning were also mentioned by some reviewers.
Overall, the spacious and well-equipped rooms, combined with modern conveniences, seem to offer a positive stay for most guests, even though some areas could benefit from updates and more attentive housekeeping.
Beds
However, it wasn't all positive. A few reviews pointed out issues such as mattresses being too hard for their liking and others mentioned beds that were uncomfortably soft, suggesting some inconsistency in comfort preferences. Other critiques included mentions of non-ventilating duvets and occasional musty smells. Despite these occasional drawbacks, consistent remarks on comfortable and clean beds and bedding prevailed.
Guests were also pleased with additional room features like spacious bathrooms and well-equipped rooms. Overall, while there were some mixed opinions on the firmness of the beds, the majority of guests found them comfortable and conducive to a good night’s rest.
Cleanliness
However, the hotel does have its downsides. Some guests point out issues with cleanliness in specific areas such as bathrooms, corridors and elevators. Occasional problems include unpleasant odors, mold and dust with several reviewers mentioning that cleaning standards can sometimes be inconsistent. Issues like non-functional air conditioning, dated furniture and musty smells also detract from the experience for some visitors. Overall, while many praise the hotel's cleanliness and comfort, there are areas that require more consistent upkeep and attention to detail.
Staff
Many reviewers specifically highlight the attentiveness and courteous demeanor of the front desk team, who are described as both accommodating and responsive. The housekeeping personnel and other service staff are also commended for their diligent and considerate approach, ensuring a clean and comfortable stay for visitors.
However, there are a few mentions of less favorable interactions, indicating occasional lapses in friendliness or efficiency. Some staff were described as cold or unhelpful and there were isolated incidents where communication or service did not meet expectations. Despite these, the positive reviews significantly outweigh the negatives, portraying the staff as a major asset to the hotel.
Overall, the majority of guests experienced excellent customer service with staff making significant efforts to ensure a pleasant stay, demonstrating a high level of kindness, professionalism and problem-solving abilities.
Wi-Fi
However, other guests have noted issues, highlighting inconsistent WiFi performance. Some mentioned that the WiFi did not work in certain areas, notably in some rooms and outdoor areas, impacting their ability to connect. Additionally, there were reports of poor internet connection and low WiFi speeds, making tasks like using Skype nearly impossible. At times, the lack of proper WiFi connection posed significant problems with some guests unable to connect to WiFi at all or facing prolonged periods without internet access.
Overall, while the hotel provides free WiFi that works effectively for many visitors, it appears that the WiFi quality and availability can be inconsistent, varying significantly based on location within the hotel and timing.
Gym
Parking
4 Star
However, some reviews suggest that certain facilities and services fall short of four-star expectations. Critiques point out the need for improvements, particularly in outdoor facilities and amenities such as hairdryers. Some guests noted that the appearance of the hotel did not reflect what is typically expected from a four-star establishment.
Despite these issues, the rating of four stars is seen as appropriate by many, given the overall experience and pricing. The consensus leans towards a positive stay with a good price-quality ratio, although there are suggestions that the hotel might align more closely with a three-star rating in certain areas.
Business
Guests have remarked on the convenience of its location, providing quick access to the city center, which proves advantageous for business-related travel. The on-site restaurant is a great venue for business discussions, adding another layer of versatility for guests. While there were some comments about login/logout times being a minor inconvenience, the overall feedback highlights the hotel's suitability for business trips, making it a reliable choice for business stays.
Accessible
However, the hotel isn't without its challenges. The second-floor location next to the lift is convenient for wheelchair users, though some may find the high tubs in the bathrooms difficult to manage. The entrance, while designed with accessibility in mind, might pose difficulties for some. Additionally, windows in the guest rooms are fixed and cannot be opened, which has been noted several times.
Overall, Best Western Plus Grand Winston provides a highly accessible environment, even during late hours with generally easy navigation for guests with disabilities.
Dog Friendly
While many had a pleasant stay with their pets, there were some issues. The presence of dog poop around the hotel was highlighted, indicating a need for better cleanliness in the pet areas. Additionally, the extra charges for dogs were mentioned as being somewhat high in relation to the room price. Despite these downsides, the ability to bring dogs into common areas like the breakfast area makes it a convenient choice for dog owners.
Overall, PLAZA Premium Grand Winston is a suitable option for those traveling with small dogs, though attention to detail in managing pet-related cleanliness could improve the experience further.
No, PLAZA Premium Grand Winston doesn't have any pool.
No, a spa isn't available at PLAZA Premium Grand Winston.
Yes, PLAZA Premium Grand Winston welcomes dogs.
Yes, parking facilities are available at PLAZA Premium Grand Winston.
Yes, PLAZA Premium Grand Winston has a gym.
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