Red Roof Inn Richmond South
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRed Roof Inn Richmond South offers a strategic and convenient location for travelers, positioned off major highways like I-81 and I-95, providing easy access to Richmond, local amenities and dining options such as a McDonald's across the street. Event-goers find the location particularly appealing due to its proximity to wedding venues and performance spaces. The straightforward routes to Downtown Richmond and other attractions further enhance its appeal, although the surrounding industrial area may be less visually appealing to some.
Rooms at the hotel have received varied feedback. Many guests praise their cleanliness, spaciousness and the presence of amenities like microwaves, refrigerators and well-functioning TVs. However, some visitors have reported issues such as unpleasant odors, maintenance problems and occasional encounters with bugs, indicating areas for improvement.
Cleanliness is another area of mixed reviews. Numerous guests commend the well-maintained rooms, good condition of the beds and the daily efforts of the housekeeping staff. Conversely, others note issues like bugs in the bathroom, dirty floors, stained sheets and unpleasant smells, which detract from the overall experience.
The staff's performance at the hotel has received predominantly negative feedback. While some guests found certain staff members helpful and accommodating, many reviews highlight rude and unprofessional behavior from the front desk and management, reflecting a need for improved customer service.
The beds similarly receive mixed opinions. Some guests find them comfortable and up to standard, while others encounter problems ranging from too-soft or too-hard mattresses to sagging beds and cleanliness issues like stained sheets. This inconsistency in bed quality suggests a mixed experience for guests.
In summary, Red Roof Inn Richmond South excels in location and offers rooms with potential for comfort and convenience, but it faces significant challenges in the areas of cleanliness, staff service and bed quality.
Categories
Rooms at the hotel have received varied feedback. Many guests praise their cleanliness, spaciousness and the presence of amenities like microwaves, refrigerators and well-functioning TVs. However, some visitors have reported issues such as unpleasant odors, maintenance problems and occasional encounters with bugs, indicating areas for improvement.
Cleanliness is another area of mixed reviews. Numerous guests commend the well-maintained rooms, good condition of the beds and the daily efforts of the housekeeping staff. Conversely, others note issues like bugs in the bathroom, dirty floors, stained sheets and unpleasant smells, which detract from the overall experience.
The staff's performance at the hotel has received predominantly negative feedback. While some guests found certain staff members helpful and accommodating, many reviews highlight rude and unprofessional behavior from the front desk and management, reflecting a need for improved customer service.
The beds similarly receive mixed opinions. Some guests find them comfortable and up to standard, while others encounter problems ranging from too-soft or too-hard mattresses to sagging beds and cleanliness issues like stained sheets. This inconsistency in bed quality suggests a mixed experience for guests.
In summary, Red Roof Inn Richmond South excels in location and offers rooms with potential for comfort and convenience, but it faces significant challenges in the areas of cleanliness, staff service and bed quality.
Dog Friendly Motel
This inn allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for $15 per night (not to exceed $105 per stay). Both dogs and cats are welcome, but pets may not be left in the room unattended.
Cheap Motel
This motel provides inexpensive accommodation. It is a practical option for travelers focused on saving money.
Accessible Motel
Red Roof Inn Richmond South offers ADA Accessible Rooms and ADA Accessible Parking. Guest room televisions have Closed Captioning. The hotel provides a wheelchair-accessible path of travel and has specific accessible room types, including those with roll-in showers.
Guest Reviews
Red Roof Inn Richmond South boasts a highly convenient location for travelers, strategically positioned right off major highways such as I-81 and I-95. This makes it an excellent choice for those looking for quick and easy access to Richmond, nearby eateries, gas stations and even a McDonald's situated directly across the street. Many guests have highlighted its proximity to various venues, including wedding locations and performance spaces, making it ideal for event-goers.
Its location also provides straightforward routes to Downtown Richmond and other local attractions, which adds to its appeal. Despite the practicality and convenience of its placement, some guests have noted that the surrounding area feels industrial and less appealing. Nonetheless, the combination of accessibility, ease of travel and proximity to necessities remains a strong point for this hotel.
The guest reviews for Red Roof Inn Richmond South paint a mixed picture of the hotel's room experiences. On the positive side, many guests appreciated the cleanliness and spaciousness of the rooms, describing them as beautiful, clean, comfortable and freshly renovated. Features like a microwave, refrigerator and TV that functioned well were also mentioned as positives.
However, several guests reported significant issues that detracted from their stay. Common complaints included bad odors with some rooms smelling of stale smoke, pee or having other unpleasant smells. Despite the hotel's non-smoking policy, smoke odors were frequently noted. Maintenance issues such as clogged sinks, dripping water and a barely working refrigerator were also highlighted. A few guests encountered bugs in their rooms, including roaches and other insects, adding to the discomfort. Additionally, some reported uncomfortable mattresses and outdated room features. These mixed reviews suggest that while some rooms meet guest expectations for a comfortable and clean stay, there are notable areas in need of improvement.
The beds at Red Roof Inn Richmond South have garnered mixed reviews from guests. While many appreciated the comfort, describing the beds as comfortable or comfy, others had contrasting opinions. There are mentions of beds that were soft and even some that were just as expected. However, several guests found the mattresses to be problematic, labeling them as too soft, old, hard or lumpy. Some reported issues like sagging mattresses, uneven beds and beds that were too small. Additionally, cleanliness was a concern for a few guests, who noted stained sheets and bedspreads. Despite positive feedback from some, others highlighted significant issues with the bed's condition and comfort.
Red Roof Inn Richmond South delivers varied experiences when it comes to cleanliness. Several guests appreciated the well-maintained rooms, noting that they were clean and comfortable. They found the beds in excellent condition with good mattresses and appreciated amenities like executive fridges, microwaves, coffee makers and hairdryers. Many guests noted the overall cleanliness and the daily tidying provided by the housekeeping staff was commendable.
However, other reviews highlighted significant cleanliness issues. Some guests encountered bugs in the bathroom and near the fridge. There were reports of dirty floors, stained sheets and infrequent towel replacements. A few guests mentioned unpleasant odors, including cigarette smoke and weed, as well as areas with visible dirt, spider webs and even roaches. Additional critiques included unprofessional staff behavior and occasional lapses in room readiness, like finding previous occupants' items.
In summary, while some guests found their rooms to be clean and satisfying, others experienced notable issues with cleanliness and upkeep.
The customer reviews for the staff at the Red Roof Inn Richmond South present a mixed but leaning towards negative picture. Guests noted some positive interactions where staff members were described as helpful and accommodating with one guest mentioning the staff made them feel like family and highlighting the assistance received during their stay. There was appreciation for the hotel's pet-friendly policy with no extra charges for bringing a little dog.
However, the majority of the comments reflect a significant problem with customer service. Numerous reviews mentioned the front desk staff being consistently rude and unfriendly with several guests detailing unpleasant interactions. Some specific instances included staff members closing the reception door upon guest arrival, acting inconvenienced during check-in and generally lacking professionalism and courtesy. The manager and several other employees were also described as unprofessional and unaccommodating with instances of guests feeling ignored or mistreated during various service interactions.
Location Show Map
Location
Its location also provides straightforward routes to Downtown Richmond and other local attractions, which adds to its appeal. Despite the practicality and convenience of its placement, some guests have noted that the surrounding area feels industrial and less appealing. Nonetheless, the combination of accessibility, ease of travel and proximity to necessities remains a strong point for this hotel.
Rooms
However, several guests reported significant issues that detracted from their stay. Common complaints included bad odors with some rooms smelling of stale smoke, pee or having other unpleasant smells. Despite the hotel's non-smoking policy, smoke odors were frequently noted. Maintenance issues such as clogged sinks, dripping water and a barely working refrigerator were also highlighted. A few guests encountered bugs in their rooms, including roaches and other insects, adding to the discomfort. Additionally, some reported uncomfortable mattresses and outdated room features. These mixed reviews suggest that while some rooms meet guest expectations for a comfortable and clean stay, there are notable areas in need of improvement.
Beds
Cleanliness
However, other reviews highlighted significant cleanliness issues. Some guests encountered bugs in the bathroom and near the fridge. There were reports of dirty floors, stained sheets and infrequent towel replacements. A few guests mentioned unpleasant odors, including cigarette smoke and weed, as well as areas with visible dirt, spider webs and even roaches. Additional critiques included unprofessional staff behavior and occasional lapses in room readiness, like finding previous occupants' items.
In summary, while some guests found their rooms to be clean and satisfying, others experienced notable issues with cleanliness and upkeep.
Staff
However, the majority of the comments reflect a significant problem with customer service. Numerous reviews mentioned the front desk staff being consistently rude and unfriendly with several guests detailing unpleasant interactions. Some specific instances included staff members closing the reception door upon guest arrival, acting inconvenienced during check-in and generally lacking professionalism and courtesy. The manager and several other employees were also described as unprofessional and unaccommodating with instances of guests feeling ignored or mistreated during various service interactions.
No, Red Roof Inn Richmond South doesn't have any pool.
No, a spa isn't available at Red Roof Inn Richmond South.
Yes, Red Roof Inn Richmond South welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Richmond South.
No, Red Roof Inn Richmond South doesn't have a gym.
Location Show Map
More Options
