Wyndham Garden Ribeirão Preto Convention
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Summary of reviewsThe Wyndham Garden Ribeirão Preto Convention generally receives high praise from guests, particularly for its excellent location and prime access to local attractions, highways and amenities. The hotel's proximity to shops, restaurants and nightlife, combined with the tranquility of the neighborhood, enhances its attractiveness for both business and leisure travelers.
The hotel's breakfast offering stands out as a major highlight, frequently being described as fantastic, diverse and accommodating to dietary needs including lactose intolerance. Despite minor issues like weekend overcrowding and the need for more gluten-free options, the overall sentiment is very positive with guests enjoying the broad selection and quality of the morning spread.
Dinner experiences are mixed with the rooftop restaurant receiving accolades for its delicious dishes and stunning views. The bar's restaurant is also appreciated for its food and service; however, limited menu options, high prices and operational inconsistencies such as the restaurant being closed on some nights diminish the overall dining satisfaction. Guests also express frustration over the lack of evening room service and limited daytime dining options.
The rooms earn high marks for their spaciousness, modern amenities and comfort. Guests commend the cleanliness, soundproofing and practical design of the rooms, which ensure a restful stay. Some minor issues like occasional musty odors or maintenance lapses do arise, but these are overshadowed by the general comfort and cleanliness.
Reviewers largely appreciate the cleanliness throughout the hotel, highlighting well-maintained rooms and common areas. Though there are sporadic mentions of housekeeping oversights and maintenance issues, the consensus is that the hotel maintains high hygiene standards.
The hotel's staff receives predominantly positive feedback for their friendliness and attentiveness with certain individuals being individually praised for exceptional service. Some critiques exist regarding inconsistent service levels and unresponsive receptionists, but generally, the staff contributes positively to the guest experience.
Wi-Fi quality at the hotel is inconsistent with guests expressing a range of experiences from fast and reliable to weak and unstable connections. This aspect is a mixed bag, reflecting variability in internet service provision.
The gym receives mixed reviews with positive remarks on its presence but substantial criticism for outdated equipment and poor maintenance. It represents an area with significant potential for improvement. Similarly, the pool area, while appreciated for its aesthetics and additional facilities like a bar, suffers from maintenance issues, limited amenities and inconsistent availability.
Parking services receive mixed sentiments. While guests value the convenience of valet services, the additional charges and the perception of outsourced service detract from the overall positive experience.
For families, the hotel is seen as accommodating and friendly, offering useful amenities like cribs and extra bedding. Most family-related feedback is positive, although some transparency regarding extra fees for cribs could improve satisfaction.
Regarding the beds, reviews are mixed but lean positive. Many guests find the beds comfortable and conducive to good sleep, while others note issues with bed sizes and firmness. There is room for enhancement in providing more comfortable mattresses and improved bedding options.
Overall, Wyndham Garden Ribeirão Preto Convention is well-regarded for its prime location, excellent breakfast, comfortable rooms and largely friendly staff, making it a solid choice for visitors despite some areas needing improvement.
Categories
The hotel's breakfast offering stands out as a major highlight, frequently being described as fantastic, diverse and accommodating to dietary needs including lactose intolerance. Despite minor issues like weekend overcrowding and the need for more gluten-free options, the overall sentiment is very positive with guests enjoying the broad selection and quality of the morning spread.
Dinner experiences are mixed with the rooftop restaurant receiving accolades for its delicious dishes and stunning views. The bar's restaurant is also appreciated for its food and service; however, limited menu options, high prices and operational inconsistencies such as the restaurant being closed on some nights diminish the overall dining satisfaction. Guests also express frustration over the lack of evening room service and limited daytime dining options.
The rooms earn high marks for their spaciousness, modern amenities and comfort. Guests commend the cleanliness, soundproofing and practical design of the rooms, which ensure a restful stay. Some minor issues like occasional musty odors or maintenance lapses do arise, but these are overshadowed by the general comfort and cleanliness.
Reviewers largely appreciate the cleanliness throughout the hotel, highlighting well-maintained rooms and common areas. Though there are sporadic mentions of housekeeping oversights and maintenance issues, the consensus is that the hotel maintains high hygiene standards.
The hotel's staff receives predominantly positive feedback for their friendliness and attentiveness with certain individuals being individually praised for exceptional service. Some critiques exist regarding inconsistent service levels and unresponsive receptionists, but generally, the staff contributes positively to the guest experience.
Wi-Fi quality at the hotel is inconsistent with guests expressing a range of experiences from fast and reliable to weak and unstable connections. This aspect is a mixed bag, reflecting variability in internet service provision.
The gym receives mixed reviews with positive remarks on its presence but substantial criticism for outdated equipment and poor maintenance. It represents an area with significant potential for improvement. Similarly, the pool area, while appreciated for its aesthetics and additional facilities like a bar, suffers from maintenance issues, limited amenities and inconsistent availability.
Parking services receive mixed sentiments. While guests value the convenience of valet services, the additional charges and the perception of outsourced service detract from the overall positive experience.
For families, the hotel is seen as accommodating and friendly, offering useful amenities like cribs and extra bedding. Most family-related feedback is positive, although some transparency regarding extra fees for cribs could improve satisfaction.
Regarding the beds, reviews are mixed but lean positive. Many guests find the beds comfortable and conducive to good sleep, while others note issues with bed sizes and firmness. There is room for enhancement in providing more comfortable mattresses and improved bedding options.
Overall, Wyndham Garden Ribeirão Preto Convention is well-regarded for its prime location, excellent breakfast, comfortable rooms and largely friendly staff, making it a solid choice for visitors despite some areas needing improvement.
Hotel Taking Steps Towards Sustainability
Participating in the Wyndham Green program, this hotel is actively working towards improving its sustainability performance and reducing its environmental impact.
Hotel with Spa
This modern hotel features a full-service spa for relaxation, an outdoor pool with city views, and a well-equipped fitness center. It also offers comfortable and spacious rooms and has an on-site restaurant.
Family Friendly Hotel
The hotel offers amenities suitable for families, including fitness facilities and potentially connecting or larger rooms. Its convention facilities could also host family-related events or gatherings.
Romantic Hotel
This hotel provides comfortable rooms and excellent service, suitable for a romantic getaway. The convention facilities are separate from the guest areas, ensuring a peaceful and intimate environment for couples.
Hotel with Swimming Pool
This hotel features an outdoor pool. It offers guests a refreshing space for leisure and exercise during their stay.
Heated Pool Outdoor Pool
Business Hotel
This hotel is well-equipped for business conferences and events, offering 8 customizable meeting rooms and event space. It provides amenities such as high-speed internet access, mini-refrigerators, and desks in each guest suite, catering to the needs of business travelers.
Hotel with Parking
Provides convenient and spacious parking facilities suitable for convention attendees. Offers easy access to the hotel from the parking area, enhancing convenience.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests and is wheelchair accessible. It provides toilets for disabled guests and bathrooms for disabled guests. Common/public areas, parking areas, and meeting facilities are also wheelchair accessible.
Hotel with Gym
Guests have access to a gym facility as part of the hotel's wellness offerings. The hotel also features a spa center with a solarium and sauna facilities, providing a complete fitness and relaxation environment.
4-Star Hotel
This hotel features a gym, a spa center, and recreational opportunities. It offers views of the city and is well-reviewed. Guests can enjoy amenities like a swimming pool and fitness classes.
Hotel with Outdoor Pool
This hotel offers an outdoor pool located on the 11th floor, providing guests with city views while they swim. The pool area is part of a leisure space that includes a spa and fitness center.
Hotel with Heated Pool
Guest Reviews
The Wyndham Garden Ribeirão Preto Convention enjoys overwhelmingly positive feedback regarding its location. Guests consistently highlight the hotel's excellent, central positioning, making it easily accessible from major highways and convenient for both business and leisure travelers. The proximity to local attractions, such as the Eurobike Arena, nearby parks and a variety of dining establishments including bakeries, pizzerias and steakhouses, enhances the appeal. Patrons appreciate the closeness to Ribeirão Shopping and the city's nightlife, complimenting the area for its quietness and pleasant environment. The hotel's positioning within a beautiful neighborhood and next to vital amenities such as gas stations and pharmacies further boosts its attractiveness. The combination of location, cleanliness, comfort and exceptional service makes Wyndham Garden Ribeirão Preto Convention a highly recommended choice for visitors.
The breakfast at Wyndham Garden Ribeirão Preto Convention has received strong praise from numerous guests with most highlighting the variety, quality and abundance of options available. Reviews frequently describe the breakfast as excellent, fantastic and wonderful. Guests appreciate the broad selection, including options for those who are lactose intolerant and the many natural juice choices. It's noted that the spread is both complete and very diverse, featuring tasty and fresh products regularly.
However, there are some mentions of areas needing improvement. Several guests felt that more gluten-free options could be added and a few pointed out issues with food replenishment and variety, especially on weekends. There were also mentions of overcrowding and slow service at peak times. Despite these minor drawbacks, the overall sentiment leans heavily towards satisfaction, making the breakfast a notable highlight of this hotel.
The Wyndham Garden Ribeirão Preto Convention offers a mixed dining experience according to guest reviews. Guests praise the rooftop restaurant on the 11th floor for its delicious dishes and beautiful views, making it a standout option for dinner with an appealing menu of quality offerings. The bar's restaurant is also noted for its good food and drinks with helpful and polite staff enhancing the dining experience.
Guests appreciate the quality of breakfast and dinner, describing the food and drinks as wonderful and noting the great overall dining experience in the hotel. However, the limited menu at night and the high prices of some dishes have been points of dissatisfaction. Some guests express disappointment with the inconsistency and temperature of the food, as well as the lack of necessary items during breakfast.
There are several operational issues, including the absence of evening room service and limited dining options during the day. Many guests mention the inconvenience of the restaurant being closed on several evenings and the limited choices for individual dishes. Additionally, there are complaints about extra charges for plates and utensils and the restaurant's tendency to serve only sushi at times.
In summary, while the hotel's dining facilities offer a pleasant experience with good food and outstanding views, there are notable service limitations and inconsistencies that could affect the overall satisfaction of guests.
The rooms at Wyndham Garden Ribeirão Preto Convention are highly praised for their spaciousness and comfort. Guests frequently highlight the generous size of both the rooms and the bathrooms, as well as the overall cleanliness. The rooms are well-equipped with modern amenities and soundproofing, offering a restful environment. Many reviews commend the comfortable beds, describing them as great and wonderful and some rooms come with additional features such as a bathtub and individual bathtubs with warm water.
The accommodation is also noted for its practicality and organization with updated and modern facilities contributing to a pleasant stay. Guests appreciate the convenience of functional equipment and a variety of amenities, including TVs with Netflix and cable channels. The rooms are described as cozy, clean and quiet, ensuring a peaceful experience.
However, a few issues have been noted, including occasional musty or cigarette smells, basic or rundown interiors, minor maintenance problems and instances where room cleaning was not up to expectations. Despite these drawbacks, the overall sentiment is positive with many guests finding the rooms to be a good size, very clean and extremely comfortable. The hotel staff is often described as polite, further enhancing the positive experience of staying at Wyndham Garden Ribeirão Preto Convention.
The bed experience at Wyndham Garden Ribeirão Preto Convention has garnered mixed feedback from its guests. Many reviews highlight the overall comfort of the beds with phrases like comfortable beds, super comfortable mattress and very comfortable bed appearing frequently. Guests also appreciated the good quality bed linen and the presence of great sheets and pillows contributing to a restful night.
Several comments praised the large and new beds provided, noting a generally positive rest experience. Positive remarks on the comfort of beds were prevalent with additional observations on comfortable, clean rooms enhancing the overall stay.
However, there were some criticisms regarding the bed sizes and quality. A few guests mentioned that the double beds were small and narrow with some beds being referred to as uncomfortable and hard. There were also occasional issues with the lack of blankets and top sheets and complaints about hard mattresses and pillows making sleep challenging. Additionally, remarks about the need for better mattresses and improved comfort were also made.
In summary, while many guests found the beds at Wyndham Garden Ribeirão Preto Convention to be comfortable and satisfactory, others experienced issues with bed size and hardness that impacted their stay.
Wyndham Garden Ribeirão Preto Convention receives largely positive remarks regarding its cleanliness with numerous reviews highlighting the hotel's clean and comfortable rooms. Guests frequently mention the hotel as very clean with particular praise for the suite cleanliness, the organized and pleasant environment and the consistently well-maintained common areas such as the dining area and lobby. Several reviewers commended the impeccable cleanliness of rooms and amenities, noting that everything appeared sanitized and well-packaged.
Positive feedback also extends to the hotel's overall atmosphere, which is described as clean organized and comfortable. The tidiness of the rooms, including the instant appeal of well-made beds and fresh towels and sheets, adds to the sense of a well-cared-for establishment. Despite some isolated incidents where maintenance and room service fell short – including lapses in bathroom cleanliness and a lack of attention to details like the cleanliness of window sills or carpets – the majority of guests express satisfaction with the hotel's high standards of hygiene.
Specific critiques include occasional lapses in daily cleaning services and issues with certain furnishings, such as dirty armchairs or scratches on the walls. Additionally, there are mentions of the pool area and sauna being non-operational and some complaints about room amenities like missing blankets and extra pillows.
Overall, despite some areas needing improvement, the Wyndham Garden Ribeirão Preto Convention is generally appreciated for its notable cleanliness, providing guests with a clean, comfortable stay.
Wyndham Garden Ribeirão Preto Convention receives mixed reviews regarding its staff with a strong leaning toward positive experiences. Guests frequently commend the team’s friendliness, politeness and attentiveness. Many reviewers highlighted the excellent, friendly and helpful service provided, praising employees for their warm reception and proactive assistance. Specific staff members, like Ryan and Saulo, received individual mentions for their exceptional customer service and politeness. Guests often felt well-received and appreciated the quick check-in and check-out processes, as well as the efficiency and education demonstrated by the staff.
However, not all experiences were perfect. Some guests reported issues with unresponsive or disengaged receptionists and a lack of proactivity from certain staff members. There were also complaints about specific services, such as the inability to provide extra blankets or cribs and lapses in housekeeping and maintenance. These criticisms indicate areas where the hotel could improve to ensure more consistent service quality.
Overall, the staff at Wyndham Garden Ribeirão Preto Convention is characterized by its friendliness and dedication to service, making guests' stays generally pleasant, despite occasional shortcomings.
Wyndham Garden Ribeirão Preto Convention offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have enjoyed fast and reliable internet, which allowed them to work without any problems, others have encountered issues such as weak or unstable connections. Internet performance seems to be inconsistent with some reporting that Wi-Fi worked perfectly in all areas of the hotel, providing excellent connectivity. However, other guests experienced significant inconveniences due to Wi-Fi that would fail intermittently or not work at all. Instances were noted where the Wi-Fi password provided did not function and in some cases, there was no information about internet access in the rooms. Despite these challenges, the hotel does include Wi-Fi for its guests, even if the service’s reliability varies.
The gym at Wyndham Garden Ribeirão Preto Convention has received mixed feedback from guests. While some guests have highlighted that the gym is good or great, others have pointed out several areas that need improvement. Key concerns include the limited and outdated equipment, poor maintenance and overall lack of facilities. Some guests also mentioned safety issues and felt the gym service offering was unimpressive. Overall, the gym has potential, but there is room for enhancement to meet guests' expectations better.
The pool area at Wyndham Garden Ribeirão Preto Convention receives mixed feedback from guests. On the positive side, there are mentions of a clean pool, a beautiful leisure area and a good-sized, pretty pool that guests appreciate. The pool bar is noted as a wonderful addition, enhancing the overall experience when it's open and offering a unique atmosphere being located on the 11th floor.
However, several reviews point out significant issues, including the pool often being closed or out of order and the water being cold and unheated. There's also a common theme of the pool requiring better maintenance with mentions of dirt and a lack of cleanliness detracting from the experience. Guests note that the pool area is small and can become easily overcrowded, which limits its usability. Additionally, the pool’s hours are sometimes restricted due to the bar and there is a lack of poolside amenities like sufficient chairs and showers.
While the pool area has its strengths, better infrastructure and maintenance would greatly improve the guest experience.
The parking situation at Wyndham Garden Ribeirão Preto Convention has received mixed feedback from guests. On the positive side, many guests appreciate the private valet parking services for their efficiency and politeness. The valet service is often highlighted as a helpful feature, adding convenience to the stay. The hotel offers a private parking structure, which guests find to be an added benefit.
However, the parking is a paid service and not included in the daily rate, which has been a point of contention for some visitors. Guests believe parking should be complimentary, particularly for hotel patrons. There is also mention of inconsistencies in parking charges with some guests reporting being charged more than the initially stated rate.
The parking is managed by a third-party, which has led to comments about the service being outsourced and occasionally perceived as weak or not ideal. Despite the effective valet service, the overall parking logistics and added costs seem to detract from the otherwise positive hotel experience for some guests.
Wyndham Garden Ribeirão Preto Convention receives favorable feedback when it comes to accommodating families with children. Many guests appreciate the provision of cribs for babies and additional bedding arrangements, such as separate mattresses for older children. The hotel staff is noted for assisting families, such as helping carry items to the room when guests have infants. The venue is frequently described as family-friendly and a great choice for family stays. Guests with children mention specifically feeling welcomed and well-cared-for during their stay. However, some reviews point out room for improvement in transparency regarding fees for baby cribs. Overall, the hotel is recognized for its efforts to make family stays comfortable and enjoyable.
Wyndham Garden Ribeirão Preto Convention is recognized as a four-star hotel offering good facilities and services. Guests appreciate the overall cost-benefit ratio, highlighting that it stands out as better than other hotels in the area. However, there are mixed feelings about whether it truly meets four-star expectations consistently with some finding the quality and amenities match the four-star standard, yet others suggesting it falls short, particularly in areas like cleaning and customer service. For business travelers, it is considered a reliable option, though some believe there are comparable hotels offering better value for a similar price.
Wyndham Garden Ribeirão Preto Convention is noted for its suitability for business travelers. Its well-located site makes it a convenient option for professional events, conferences and business trips. Guests appreciate the good facilities designed for events and the effective accommodation of small meetings. The hotel is described as business-friendly and equipped with comfortable and functional work areas. However, some feedback highlights the need for more comfortable office chairs in the rooms and points out an issue with billing. Despite this, it remains a recommended choice for business travelers seeking convenience and adequate facilities for their professional needs.
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Location
Breakfast
However, there are some mentions of areas needing improvement. Several guests felt that more gluten-free options could be added and a few pointed out issues with food replenishment and variety, especially on weekends. There were also mentions of overcrowding and slow service at peak times. Despite these minor drawbacks, the overall sentiment leans heavily towards satisfaction, making the breakfast a notable highlight of this hotel.
Dinner
Guests appreciate the quality of breakfast and dinner, describing the food and drinks as wonderful and noting the great overall dining experience in the hotel. However, the limited menu at night and the high prices of some dishes have been points of dissatisfaction. Some guests express disappointment with the inconsistency and temperature of the food, as well as the lack of necessary items during breakfast.
There are several operational issues, including the absence of evening room service and limited dining options during the day. Many guests mention the inconvenience of the restaurant being closed on several evenings and the limited choices for individual dishes. Additionally, there are complaints about extra charges for plates and utensils and the restaurant's tendency to serve only sushi at times.
In summary, while the hotel's dining facilities offer a pleasant experience with good food and outstanding views, there are notable service limitations and inconsistencies that could affect the overall satisfaction of guests.
Rooms
The accommodation is also noted for its practicality and organization with updated and modern facilities contributing to a pleasant stay. Guests appreciate the convenience of functional equipment and a variety of amenities, including TVs with Netflix and cable channels. The rooms are described as cozy, clean and quiet, ensuring a peaceful experience.
However, a few issues have been noted, including occasional musty or cigarette smells, basic or rundown interiors, minor maintenance problems and instances where room cleaning was not up to expectations. Despite these drawbacks, the overall sentiment is positive with many guests finding the rooms to be a good size, very clean and extremely comfortable. The hotel staff is often described as polite, further enhancing the positive experience of staying at Wyndham Garden Ribeirão Preto Convention.
Beds
Several comments praised the large and new beds provided, noting a generally positive rest experience. Positive remarks on the comfort of beds were prevalent with additional observations on comfortable, clean rooms enhancing the overall stay.
However, there were some criticisms regarding the bed sizes and quality. A few guests mentioned that the double beds were small and narrow with some beds being referred to as uncomfortable and hard. There were also occasional issues with the lack of blankets and top sheets and complaints about hard mattresses and pillows making sleep challenging. Additionally, remarks about the need for better mattresses and improved comfort were also made.
In summary, while many guests found the beds at Wyndham Garden Ribeirão Preto Convention to be comfortable and satisfactory, others experienced issues with bed size and hardness that impacted their stay.
Cleanliness
Positive feedback also extends to the hotel's overall atmosphere, which is described as clean organized and comfortable. The tidiness of the rooms, including the instant appeal of well-made beds and fresh towels and sheets, adds to the sense of a well-cared-for establishment. Despite some isolated incidents where maintenance and room service fell short – including lapses in bathroom cleanliness and a lack of attention to details like the cleanliness of window sills or carpets – the majority of guests express satisfaction with the hotel's high standards of hygiene.
Specific critiques include occasional lapses in daily cleaning services and issues with certain furnishings, such as dirty armchairs or scratches on the walls. Additionally, there are mentions of the pool area and sauna being non-operational and some complaints about room amenities like missing blankets and extra pillows.
Overall, despite some areas needing improvement, the Wyndham Garden Ribeirão Preto Convention is generally appreciated for its notable cleanliness, providing guests with a clean, comfortable stay.
Staff
However, not all experiences were perfect. Some guests reported issues with unresponsive or disengaged receptionists and a lack of proactivity from certain staff members. There were also complaints about specific services, such as the inability to provide extra blankets or cribs and lapses in housekeeping and maintenance. These criticisms indicate areas where the hotel could improve to ensure more consistent service quality.
Overall, the staff at Wyndham Garden Ribeirão Preto Convention is characterized by its friendliness and dedication to service, making guests' stays generally pleasant, despite occasional shortcomings.
Wi-Fi
Gym
Pool
However, several reviews point out significant issues, including the pool often being closed or out of order and the water being cold and unheated. There's also a common theme of the pool requiring better maintenance with mentions of dirt and a lack of cleanliness detracting from the experience. Guests note that the pool area is small and can become easily overcrowded, which limits its usability. Additionally, the pool’s hours are sometimes restricted due to the bar and there is a lack of poolside amenities like sufficient chairs and showers.
While the pool area has its strengths, better infrastructure and maintenance would greatly improve the guest experience.
Parking
However, the parking is a paid service and not included in the daily rate, which has been a point of contention for some visitors. Guests believe parking should be complimentary, particularly for hotel patrons. There is also mention of inconsistencies in parking charges with some guests reporting being charged more than the initially stated rate.
The parking is managed by a third-party, which has led to comments about the service being outsourced and occasionally perceived as weak or not ideal. Despite the effective valet service, the overall parking logistics and added costs seem to detract from the otherwise positive hotel experience for some guests.
Family
4 Star
Business
Yes, Wyndham Garden Ribeirão Preto Convention has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Wyndham Garden Ribeirão Preto Convention.
No, Wyndham Garden Ribeirão Preto Convention doesn't allow dogs.
Yes, parking facilities are available at Wyndham Garden Ribeirão Preto Convention.
Yes, Wyndham Garden Ribeirão Preto Convention has a gym.
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