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Summary of reviewsAraucaria Plaza is a highly regarded hotel that garners much praise from its guests, especially for its exceptional location, excellent breakfast and clean, spacious rooms. Centrally located in Ribeirão Preto, it provides easy access to major roads, amenities such as restaurants, cafes, pharmacies and supermarkets and is close to lively spots like snack bars and steakhouses. Its tranquil neighborhood coupled with straightforward access to key city areas and the airport makes it an ideal choice for both leisure and business travelers. The hotel's cleanliness is consistently highlighted with both rooms and public areas maintained to a high standard, contributing to a positive guest experience.
The breakfast at Araucaria Plaza is frequently celebrated by guests for its variety, quality and atmosphere with live piano music on weekends enhancing the dining experience. The dinner options also receive commendation for taste and quality, although some guests mention the need for an extended menu and improved service times. Rooms at the hotel are described as spacious, clean and equipped with modern amenities, providing a comfortable, apartment-like feel with additional living spaces. This design, along with excellent soundproofing, helps ensure a restful stay.
Guest reviews further highlight the impeccable cleanliness throughout the property and the attentiveness and politeness of the staff, who are noted for their friendliness and professionalism. While the Wi-Fi service receives mixed reviews with many guests reporting connectivity issues, the gym is praised for its well-ventilated structure and adequate equipment, despite some mentions of outdated machines. Parking services, although functional, are seen as an area for improvement with guests suggesting better communication regarding fees and a more efficient valet system.
The hotel also caters well to families, offering spacious rooms with comfortable bed arrangements. However, some guests indicate that aspects of the family accommodation policies could be more accommodating. The comfort of the beds is generally well-received, though opinions on mattress firmness vary.
In summary, Araucaria Plaza delivers a four-star experience that aligns well with its rating, particularly for business travelers who appreciate its convenient location, reliable service and professional environment. Despite some minor areas for improvement, it remains a top choice for those looking to enjoy the best of Ribeirão Preto. Show more
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Categories
Hotel for Honeymoon
This hotel is listed as a romantic hotel option.
Romantic Hotel
Araucária Plaza offers an outdoor pool, bar, and sun loungers, creating a relaxing environment. The air-conditioned suites come with room service, and a sauna and gym are available, making it suitable for a romantic stay.
Hotel with Swimming Pool
The hotel features an outdoor pool, bar, and sunloungers, creating a resort-like atmosphere. The pool area is designed for relaxation and socializing, making it a popular spot for guests.
Outdoor Pool
Business Hotel
Part of the Le Privilège hotel chain, this hotel targets business and leisure lodging. It has full infrastructure for the organization of events and business conventions.
Hotel with Parking
This hotel is a traveler favorite that offers parking facilities, making it a suitable choice for guests arriving by car.
Accessible Hotel
This hotel offers a wide range of accessibility features including an accessible shuttle, wide elevator doors, grab bars and portable seats in showers, handrails in stairways, roll-in showers, and smooth flooring in public areas. Wheelchair-accessible units and bathrooms are available, and the property has wheelchair-width doorways and a wheelchair-accessible path to the elevator.
Hotel with Gym
This hotel provides a gym, an outdoor pool, and a sauna, offering a variety of options for exercise and relaxation. It also features a bar with live piano music.
4-Star Hotel
This hotel offers a swimming pool and is located in a prime location. It provides a work desk and xerox services, along with Wi-Fi throughout the property. It is also environmentally conscious.
Hotel with Outdoor Pool
Araucaria Plaza provides an outdoor pool equipped with a bar and sun loungers, creating a comfortable and social atmosphere. The hotel also includes a sauna and a kids' club, catering to both adults and families.
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Deluxe King SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit offers 1 bed.
Superior King SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 1 bed.
Superior SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit offers 2 beds.
Family SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 2 beds.
Deluxe Twin RoomThe twin room's kitchenette is available for cooking and storing food. The spacious twin room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Premium Suite with CotThe family room's kitchenette is available for cooking and storing food. The spacious family room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Queen Studio - Disability AccessThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Superior SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit offers 1 bed.
Superior Family RoomThe family room's kitchenette is available for cooking and storing food. The spacious family room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Araucaria Plaza boasts an exceptional location highly praised by its guests for various reasons. The hotel is centrally located, providing easy access to major roads and making it a convenient option for those wishing to explore Ribeirão Preto. Guests frequently highlight the proximity to numerous amenities, including restaurants, cafes, ice cream shops, pharmacies, supermarkets and even a shopping mall. This ensures that visitors have everything they need within walking distance.
The neighborhood’s quiet and peaceful atmosphere ensures a tranquil stay, while still being close to lively spots like snack bars and steakhouses. This combination of calm and accessibility makes it an ideal choice for both leisure and business travelers.
Guests also appreciate the hotel's straightforward access to key areas of the city and its closeness to the airport, making travel hassle-free. The accommodation is described as clean and well-maintained with spacious and comfortable rooms contributing to an overall positive experience.
In addition to its strategic location, the hotel is applauded for its excellent breakfast, cleanliness and polite staff. Services like valet parking and a variety of room amenities further enhance the stay, making Araucaria Plaza a top choice for those looking to enjoy the best that Ribeirão Preto has to offer.
Breakfast
Araucaria Plaza is renowned for its exceptional breakfast, often highlighted as a standout feature by guests. Visitors frequently praise the breakfast for its variety and high quality, describing it as spectacular, fantastic and exceptionally good. Many reviews note the abundance and diversity of options available, ensuring that there is something for everyone.
The quality of the breakfast is further enhanced by the atmosphere with live piano music on weekends adding a touch of elegance to the experience. Guests appreciate the fresh and well-presented food, mentioning that even in crowded conditions, the breakfast service remains excellent with continuous replenishment.
The staff's attention to detail and service is also commended, contributing to an overall enjoyable and memorable dining experience. The breakfast at Araucaria Plaza not only meets but often exceeds expectations, making it a delightful start to the day for those staying at the hotel.
Dinner
The dining experience at Araucaria Plaza offers a mix of culinary delights and a few areas for improvement. Guests frequently laud the dishes as "excellent," "fantastic," and "very tasty," all of which contribute to a "fabulous restaurant" reputation. Food ordered to the room has been noted for its prompt arrival and quality, whereas dinner in the restaurant itself sometimes takes a bit longer to be served and has a limited menu accessible only by QR code.
Despite these wait times and limited options, the dishes are well-prepared, ensuring that guests enjoy their meals. The atmosphere is ideal for celebrations and special occasions. One particular highlight includes reasonable prices for delicious dishes.
However, there are some noted drawbacks. Sunday dinner service ends quite early and room service isn't available past 3 pm on Sundays. Although some guests found room service to be swift, others experienced long waits for simple items like soda.
In conclusion, while Araucaria Plaza provides generally excellent and tasty dining experiences, it could improve by extending service hours and ensuring quicker service for all orders.
Rooms
Araucaria Plaza receives consistent praise from guests highlighting the spaciousness, comfort and cleanliness of its rooms. The large rooms often come equipped with comfortable beds, functional layouts and modern amenities like well-functioning air conditioning and great showers. The cleanliness and maintenance of the rooms are also frequently mentioned, underscoring the hotel's commitment to providing a pristine environment for its guests.
The rooms' design resembles apartments, often featuring additional living spaces with sofas, tables and balconies, enhancing the feeling of a home away from home. Guests appreciate the modern and airy feel of the rooms and many note the excellent soundproofing, ensuring a quiet and restful stay. The hotel staff's attentiveness and politeness further elevate the overall experience, contributing to a sense of luxury and comfort.
Additionally, the hotel offers excellent facilities, including quality breakfast options, maintaining high standards throughout. However, there are minor areas for improvement, such as occasional maintenance issues with lightings and small adjustments needed in the air conditioning systems.
Overall, Araucaria Plaza stands out for its spacious, clean and comfortable rooms, providing an excellent location for a delightful stay.
Beds
Araucaria Plaza has earned a diverse range of opinions concerning its beds. Many guests have praised its large, comfortable beds with some even describing them as excellent or wonderful. The hotel rooms are frequently noted for being spacious, clean and meticulously maintained, contributing to an overall comfortable stay. Guests often commend the variety of pillows available with some highlighting the superior quality of bed and bath linens.
However, the comfort of the mattresses seems to be a point of contention. While a number of visitors appreciated the soft, cozy mattresses, others found them too soft, too hard or even sagging, leading to discomfort. Instances of noisy, shallow or very small single beds also detracted from the sleeping experience for some guests. Additionally, comments on the noisiness of some beds and issues with overly hard mattresses suggest that bed comfort could be inconsistent.
Overall, while the majority of visitors found the beds at Araucaria Plaza to be comfortable and accommodating, there were occasional detractors who faced issues with bed firmness and noise.
Cleanliness
Araucaria Plaza is praised for its exceptional cleanliness, making it a highly recommended destination for travelers seeking a well-maintained environment. Guests have consistently noted the spotless condition of the rooms, describing them as spacious, comfortable and extremely clean. The hotel’s public areas, including the pool and bathrooms, also receive high marks for their cleanliness and upkeep. Reviewers appreciate the hotel's organization, the tidy and clean presentation of the accommodations and the overall well-maintained facilities. While there are a few mentions of areas that could see improvement, such as the condition of the windows and some missed housekeeping details, the overwhelmingly positive feedback highlights impeccable cleanliness and a high standard of hygiene throughout the property.
Staff
Araucaria Plaza boasts a largely positive reputation for its staff, frequently highlighted by guests for their attentive and helpful nature. Many have praised the hotel's employees for their politeness, friendliness and professionalism. The reception staff in particular receives numerous commendations for being efficient, welcoming and consistently providing excellent service.
Guests often describe the service as exceptional, noting that staff members are always willing to assist and demonstrate a high level of competence. The overall environment is characterized by the kindness and attentiveness of the staff, making for a very comfortable stay. Wait staff have also been specifically mentioned for their exceptional service with some guests highlighting their experiences at the pool bar.
Though most feedback is highly positive, there are occasional mentions of staff appearing to work out of obligation or displaying a dismissive attitude. Some guests felt that in certain instances the service lacked professionalism and a genuine deference to client needs.
Despite these isolated criticisms, the general consensus remains favorable with many guests recommending the hotel based on their delightful experiences with the Araucaria Plaza's staff. The combination of friendly, polite and efficient service has left a lasting positive impression, underpinning the hotel's reputation for delivering top-tier hospitality.
Wi-Fi
Araucaria Plaza has received mixed reviews concerning its Wi-Fi. Some positive feedback highlights an excellent Wi-Fi connection with good speed, suitable for streaming on recent models and overall satisfactory service without complaints. However, many guests have criticized the internet service, describing it as very bad or terrible. Some noted that the Wi-Fi doesn't work in rooms, especially those on higher floors like the 9th. Issues with connectivity, weak signals and registration problems were often mentioned, indicating an urgent need for an update to the Wi-Fi system. Guests are advised not to rely heavily on the hotel's internet service during their stay.
Gym
Araucaria Plaza's gym receives a range of feedback from its guests. It is often praised for being well-equipped with many noting the availability of numerous machines catering to exercise enthusiasts. The gym is described as having a great structure and being well-ventilated and airy. Some guests find the gym facilities very good and appreciate the well-maintained environment. However, there are consistent mentions of outdated equipment and some guests have reported the need for maintenance, including issues like broken equipment and a lack of weights. Though the gym generally garners positive remarks for its adequacy and utility, these concerns indicate room for improvement, especially in terms of modernization and upkeep.
Parking
Parking at Araucaria Plaza often draws mixed reviews from guests. Many express dissatisfaction with the fact that parking is not included in the accommodation price and must be paid for separately, which some feel does not match the value of their stay. The parking service is outsourced, leading to varied experiences in customer service. Some guests find the valet service to be disorganized and slow, noting that the staff could be more courteous and better prepared. There are also remarks about the parking fee not being clearly communicated at the time of booking.
Despite these concerns, some positive aspects are mentioned, such as the immediate response of the parking attendants who manage to handle cars quickly amidst occasional disorganization. However, many still feel that the fees are too high and prefer having the parking included in the hotel rate or paying one comprehensive fee at check-in. Overall, while the parking service is functional, it seems there's room for improvement in both transparency and efficiency to enhance guest satisfaction.
Family
Araucaria Plaza impresses with its spacious, well-maintained rooms and a serene, quiet location, making it an appealing choice for families. Many guests highlight the large, comfortable beds, including options like a king-size bed alongside a single bed for a child. The hotel's family-friendly atmosphere is noted with some families choosing it specifically for this reason.
However, there are mixed experiences when it comes to accommodating children. While some guests have enjoyed their stay with young children, others feel the hotel lacks certain considerations for families with kids. Instances include the need to book multiple rooms for larger families and policies that may restrict children from staying in the same room with their parents. Despite these occasional drawbacks, the attentive staff, who are quick to assist with luggage and make arrangements, add to the overall positive experience.
4 Star
Araucaria Plaza is a four-star hotel noted for its excellent breakfast and attentive management. Guests generally find the hotel to be of good standard with services and amenities that are largely in keeping with what one would expect from a four-star establishment. However, there are mixed opinions regarding whether the hotel truly meets the four-star criteria. Some guests feel the comfort levels and attention to detail justify the rating, while others believe enhancements in certain areas like bed quality and bedding could better align with four-star expectations. The hotel's overall value and experience seem to match the price range, though a few patrons suggest it doesn't fully meet their expectations for a four-star hotel.
Business
Araucaria Plaza is a top choice for business travelers, highly regarded for its great structure and professional experience. The hotel is comfortable and boasts good air conditioning, which ensures a restful stay during business trips. Guests have noted the exemplary service provided by the staff, enhancing the overall experience. The hotel's location is conveniently close to business centers, adding to its appeal for executives. The facilities cater well to business needs, offering everything a guest might require. Although some mention occasional noise as a downside and that services outside of business hours could see improvement, the overall sentiment is positive. It's a sharp, professional environment suited for quick business stays, living up to its four-star rating.
Romantic
Araucaria Plaza offers a charming and romantic atmosphere, ideal for couples seeking a memorable getaway. Many guests appreciated the intimate setting with some describing it as a gorgeous romantic spot for dinner. Arriving in the late afternoon allows for a quiet and serene dining experience. Despite a few minor complaints about room arrangements, such as single beds, the overall impression highlights the hotel as a perfect romantic escape. This makes it a suitable choice for special occasions like honeymoons.
Yes, Araucaria Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Araucaria Plaza.
No, Araucaria Plaza doesn't allow dogs.
Yes, parking facilities are available at Araucaria Plaza.