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Summary of reviewsHotel Snö Condes del Pallars is widely appreciated for its idyllic location in the picturesque village of Rialp, making it a prime spot for exploring nearby natural attractions like Aigüestortes National Park and engaging in outdoor activities such as hiking and skiing. The serene surroundings, coupled with practical amenities like free parking, spacious family rooms and a pet-friendly policy, make it an excellent choice for travelers seeking both adventure and relaxation.
The hotel delivers good value for money, especially with its hearty and diverse breakfast service, often praised for its variety and good quality. The buffet style is a hit among guests, contributing positively to the overall dining experience. Dinner experiences are more mixed; while some found the buffet to be of good quality and reasonably priced, others noted issues with food variety, temperature and overall dining quality.
The rooms at Hotel Snö Condes del Pallars present a mixed bag with some guests finding them spacious, clean and comfortable, particularly appreciating the family rooms and modern bathrooms. However, significant drawbacks include reports of outdated furniture, cleanliness issues and the lack of essential amenities, suggesting a need for renovation and improved maintenance.
Cleanliness throughout the hotel draws varied reactions with many guests praising the cleanliness of the rooms and bathrooms and commending the attentive cleaning staff. Nonetheless, several reviews pointed out issues such as dirty pools, dining areas and inadequately cleaned rooms, indicating that more consistent cleaning standards are necessary.
The staff receive substantial praise for their friendliness and attentiveness, creating a warm and welcoming atmosphere. Specific employees and the animation team are frequently highlighted for exceptional service. However, there are occasional mentions of less satisfying interactions and language barriers.
The free WiFi is limited mostly to communal areas and there are connectivity issues, particularly in the rooms. The spa receives appreciation for being family-friendly and having attentive staff but also faces critiques regarding noise levels and maintenance issues. The pool area is noted as being charming with good water temperature but suffers from cleanliness and maintenance concerns.
Families particularly enjoy the hotel for its extensive range of children-focused activities and family-friendly environment. Although minor noise issues and the need for better dinner options for kids exist, the hotel's overall setting and offerings make it a popular choice for family vacations.
The hotel’s proximity to ski resorts like Port Aine is a significant boon for winter sports enthusiasts, making it a convenient base for skiing activities.
Overall, Hotel Snö Condes del Pallars is well-regarded for its excellent location, family-friendly amenities and friendly staff, though it faces challenges with room quality, cleanliness and some dining services. Improvements in these areas could significantly enhance the guest experience. Show more
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Categories
Hotel near Ski Resorts
Located in the Lleida Pyrenees, offering easy access to nearby ski resorts. Provides ski storage facilities and is known for its comfortable accommodations and services catering to winter sports enthusiasts.
3-Star Hotel
This 3-star hotel offers comfortable rooms and is located in Rialp. It provides guests with amenities such as a restaurant and spa facilities.
Hotel with Outdoor Pool
Features an outdoor pool, perfect for relaxation after a day of exploring. The hotel offers comfortable accommodations and is well-located for outdoor activities.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Cheap Hotel
Room Types
Standard Double Room (2 Adults)This simple room offers a TV, heating and private bathroom with shower.
Superior Double Room (2 Adults)This functional room offers a TV, heating and a private bathroom.
Superior Triple Room (3 Adults)This functional room offers a TV, heating and a private bathroom.
Standard Quadruple Room (3 persons)This simple room offers a TV, heating and a private bathroom with shower.
Standard Quadruple Room (4 adults)This simple room offers a TV, heating and a private bathroom.
Superior Double Room with BalconyFeaturing free toiletries, this double room includes a private bathroom with a bath. Boasting a balcony, this double room also features a wardrobe, heating and a flat-screen TV. The unit has 2 beds.
Superior Triple Room with BalconyProviding free toiletries, this triple room includes a private bathroom with a bath. This triple room features a wardrobe, heating, a flat-screen TV and a balcony. The unit offers 3 beds.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a bath. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower. This single room has a wardrobe, heating and a flat-screen TV. The unit has 2 beds.
Superior Single RoomProviding free toiletries, this single room includes a private bathroom with a bath. This single room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Single Room with BalconyOffering free toiletries, this single room includes a private bathroom with a bath and a shower. Boasting a balcony, this single room also offers a wardrobe, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
6.6
Rated
Location
Hotel Snö Condes del Pallars boasts an exceptional location, highly praised by its guests. Nestled in the picturesque village of Rialp, the hotel is ideally situated for those looking to explore natural wonders like Aigüestortes National Park and engage in various outdoor activities, such as hiking and skiing with the Port Aine station nearby. The hotel's surroundings are consistently highlighted for their beauty and tranquility, offering proximity to scenic landscapes and the Noguera river.
Many reviewers appreciate the convenience of abundant free parking and the hotel's accessibility, making it a hassle-free base for exploring the region. Additionally, the hotel's position within the village allows easy access to local services and amenities, enhancing the overall experience.
The combination of an excellent location, beautiful natural settings and practical amenities such as spacious family rooms and pet-friendly policies make Hotel Snö Condes del Pallars a highly recommended choice for travelers seeking both adventure and relaxation. The hotel also delivers good value for the price, balancing comfort and affordability in a stunning environment.
Breakfast
Despite varying opinions on the breakfast at Hotel Snö Condes del Pallars, several positive aspects stand out consistently in guest reviews. Many guests appreciated the breakfast for its variety and completeness, noting it was hearty, diverse and provided good value for the price. The breakfast service was frequently described as good or excellent with particular praise for the buffet style that offered a wide range of options.
Guests enjoyed the convenience of the breakfast schedule, although a few mentioned that it could start earlier to accommodate early risers, especially those planning outdoor activities. Some reviewers highlighted the attention and flexibility of the staff in addressing needs, such as preparing breakfast to go for those who needed an early start.
Multiple reviews complimented both breakfast and dinner for their quality and variety, further adding to the overall positive dining experience. However, some guests pointed out shortcomings, including occasional issues with replenishment, quality and variety. A few reviews mentioned that elements of the breakfast were basic or processed and some noted occasional overcrowding and limited options during peak times.
Overall, while experiences varied, the breakfast at Hotel Snö Condes del Pallars is generally seen as a positive feature of the hotel, contributing to a comfortable and welcoming stay.
Dinner
Dinner experiences at Hotel Snö Condes del Pallars received mixed reviews from guests. On the positive side, several mentioned that the dinner was very good with some pointing out that it was perfect and the food was delicious, substantially varying and plentiful. They appreciated having a buffet dinner at a modest price of €20 per person and praised the availability of onsite cooking options for meat or fish. Others noted that the selection included first courses, main courses and desserts with good quality overall.
However, there were numerous criticisms about the dinner service. Common complaints included poor food quality, limited variety and repetitive dishes. Some guests found the food cold, scarce and even inedible at times. The buffet service was often described as terrible with reports of it being geared more towards children. Additional concerns included long lines, dirty tableware and specific issues such as frozen food and leftovers being served. Overall, while some guests enjoyed their meals, many felt that the dinner offerings could be significantly improved.
Despite the fluctuating reviews of the dinner service, there was a generally positive reception of the overall stay at the hotel.
Rooms
Hotel Snö Condes del Pallars offers a mixed experience when it comes to its rooms. On a positive note, some guests found the rooms to be spacious, particularly noting that family rooms provide ample space. Certain rooms also offer a beautiful terrace and have updated, modern bathrooms. Guests appreciated rooms that were simple yet comfortable, clean and quiet with some still reflecting the images from the hotel’s website.
However, many reviews highlight significant drawbacks. Numerous guests commented on the rooms being very small, outdated and in dire need of renovation. Issues such as damaged furniture, broken windows and old, noisy beds were frequently mentioned. The lack of necessary amenities like air conditioning, hairdryers and sufficient electrical outlets was another common grievance. Hygiene also seemed to be a recurring problem with several reports of unpleasant odors, such as drains and humidity and instances of poor maintenance and late cleaning.
The overall consensus suggests that while the hotel has potential and offers certain positive aspects, there is a critical need for extensive updates and improved upkeep to meet modern standards and guest expectations.
Beds
Hotel Snö Condes del Pallars has received mixed feedback regarding their beds. On the positive side, some guests mentioned that the mattresses were comfortable and the bed size was satisfactory. Phrases like "comfortable beds," "comfortable mattress," and "lovely beds" appeared frequently, indicating a generally positive reception from certain visitors. Some guests specifically praised the beds as "big" and noted that the bedding was "clean and well made."
However, there are recurring issues that several guests pointed out. A number of reviews mentioned that the beds and mattresses were uncomfortable, noisy and sometimes even dirty. The absence of double beds with only separate beds available, was also a concern for some. The thin bed linen and lack of extra blankets contributed to discomfort and the children's bunk beds, in particular, received negative remarks for being very uncomfortable. Additionally, there were complaints about the pillows and the overall condition of the beds with descriptions indicating that they are old and in need of replacement.
In summary, while some guests enjoyed a comfortable sleeping experience at Hotel Snö Condes del Pallars, many others highlighted significant areas for improvement, particularly with the comfort and maintenance of the beds and mattresses.
Cleanliness
The reviews on cleanliness for Hotel Snö Condes del Pallars present a mixture of experiences with some guests expressing satisfaction and others pointing out various issues. Positively, many guests mention the hotel is clean with some specifically praising the cleanliness of rooms and bathrooms. The cleaning staff is described as attentive and there are comments about the cleanliness being very good in certain areas.
However, a significant number of reviews indicate concerns about cleanliness and maintenance. Common issues include dirty pools, bathrooms and dining areas. Multiple reviews cite the presence of hair, stains and soap remnants in rooms and bathrooms, indicating that thorough cleaning might be lacking. Some rooms reportedly had strong odors from drains and general deterioration, such as dirty carpets, mold and residue from previous guests. Additionally, there are mentions of neglected facilities, such as the pool and garden and the overall appearance of the hotel being quite dated and in need of renovations.
While the positive reviews highlight that the hotel has potential with dedicated cleaning staff, the recurring negative feedback suggests a need for a comprehensive improvement in cleaning standards and regular maintenance.
Staff
At Hotel Snö Condes del Pallars, the staff receives substantial praise for their friendliness and attentiveness. Guests frequently comment on the welcoming nature of the entire team, noting their efficiency and willingness to assist with various needs. Specific members, such as the breakfast waiter Isac, stand out for their exceptional service and attentiveness.
The hotel's animation team is also highlighted with many guests appreciating their infectious positivity and constant smiles. The reception staff generally receive favorable remarks for their kindness and effective handling of guest requests and problems. However, there are occasional mentions of less satisfactory interactions at reception, pointing to a need for more consistent hospitality skills across the board and addressing language barriers, particularly with English-speaking guests.
Overall, the team, from maintenance to waitstaff, is commended for their professional and courteous treatment with a special mention of their close and familiar approach that contributes to a warm and welcoming atmosphere. Despite a few negative experiences, the majority of interactions emphasize the exceptional and friendly service that helps create a positive experience for visitors.
Wi-Fi
Hotel Snö Condes del Pallars offers free WiFi, but its usability is limited primarily to communal areas rather than the rooms. Guests have noted some issues with the WiFi connectivity, reporting that it doesn't work well and sometimes does not function correctly. Additionally, there seems to be a shortage of outlets in the rooms, which can make charging devices inconvenient.
Spa
Hotel Snö Condes del Pallars offers a mixed experience when it comes to their spa. On the positive side, the spa area is family-friendly, allowing children to enjoy the facilities and it is generally considered nice. Guests appreciated the attentive staff and some even highlighted the spa as a standout feature alongside the hotel’s good location.
However, feedback indicates several issues. The spa can be noisy with children often making it less of a relaxation area, causing some guests to leave early. Moreover, there have been instances when the spa was out of service or closed due to maintenance or COVID-19 restrictions, sometimes without prior notice.
Some guests had concerns about the general maintenance of the facilities, mentioning chipped floors and other neglected areas. Despite these drawbacks, guests did find the rooms comfortable with some mentioning good air conditioning, although there were occasional issues like non-closing bathroom doors and the absence of hair dryers.
Overall, while the spa experience at Hotel Snö Condes del Pallars can be enjoyable, particularly for families, the consistency of services and maintenance appears variable.
Pool
Hotel Snö Condes del Pallars offers guests a mixed experience when it comes to its pool facilities. The hotel features both a regular and a children's pool which are set in a picturesque grove, contributing to a charming outdoor environment. Positive feedback highlights the appealing temperature of the pool water and the good price for access. Guests who preferred natural settings found delight in the clean river with clear water nearby.
However, several reviews pointed out some issues. The outdoor pool has been described as very cold and there are concerns about cleanliness with reports of dirty water and even cockroaches. Additionally, the pool area lacks amenities such as showers and lounge chairs and sometimes the pool is out of service or requires maintenance. Despite these drawbacks, some guests appreciated the overall pool experience, especially its good price and the serene setting.
Family
Hotel Snö Condes del Pallars proves to be an ideal destination for families looking for a fun and engaging vacation. The hotel is highly praised for its extensive range of activities designed specifically for children, making it a true family vacation center. Guests highlight that the environment is very family-friendly with numerous family-focused activities to enjoy. The presence of family rooms and services, along with the calm and welcoming atmosphere, further enhances the experience for those traveling with children.
The proximity to diverse restaurants and the availability of a large open space for parking add convenience to the stay. The pools are specifically noted as being perfect for kids and the hotel's children's animation service receives positive feedback for its variety and engagement.
However, some areas could use improvement, such as dinner options for kids and noise levels at night caused by children running around. Additionally, there were minor complaints about air conditioning issues and noise from adjacent rooms affecting the overall family experience. Despite these drawbacks, the hotel remains a good place to disconnect and enjoy a short stay with the family, offering the right balance of fun activities and a child-friendly atmosphere.
Ski
Hotel Snö Condes del Pallars is ideally situated for winter visitors looking to indulge in skiing activities. This hotel serves as a convenient base for exploring the nearby ski resorts such as Rialp and Port Ainé with many attractions just across the street. Visitors appreciate its proximity to ski slopes, making it a suitable choice for families and skiing enthusiasts alike. The hotel's location is highly regarded for those interested in both skiing and hiking, ensuring a perfect blend of adventure and relaxation.
3 Star
Hotel Snö Condes del Pallars is a family-oriented accommodation, designed especially for those traveling with children. However, numerous guests have observed that the hotel's three-star rating feels outdated and unmerited. There are recurring mentions of neglected facilities, including the pool, playground and rooms, leading to a general consensus that the property feels more like a basic camp house than a hotel.
While described as a simple hotel, many feel it does not meet the expected standards of a three-star establishment. Specific areas for improvement include room upgrades and better-maintained amenities. The breakfast offering also fell short of the expectations associated with a three-star rating. Overall, guests believe that the current state of the hotel would be more accurately reflected with a lower star rating, as it lacks the upkeep and quality typically found in three-star hotels.
Business
For business travelers considering Hotel Snö Condes del Pallars, the experience may be mixed. The hotel features large parking spaces, which can be convenient for those driving in for meetings or conferences. The varied buffet selection provides a pleasant dining experience, supporting the hotel's adequate price-quality ratio. However, some challenges exist, particularly with the staff's limited English proficiency, which could hinder communication. The hotel seems more suited to short family stays rather than business needs due to its limited wifi and few dedicated business facilities. While the quality received is often considered high relative to the price paid, some feedback indicates a perception of poor value for the amount paid. Business travelers might need to weigh these factors when considering a stay at Hotel Snö Condes del Pallars.
Outdoor Pool
Nestled amidst the serene mountain landscape, the outdoor pool area of Hotel Snö Condes del Pallars provides a spacious and visually appealing retreat for guests. The pool itself is sizable and lends a picturesque view with the added bonus of accessible river proximity. Guests appreciate the wide schedule availability, ensuring ample opportunity to enjoy the facility. Families can also find a dedicated children's pool to keep the little ones entertained. Despite these positives, several guests mention issues such as cold water and a lack of sunbeds, which might affect comfort. While the pool area generally garners favorable remarks for its aesthetics and setting, there are occasional concerns about cleanliness and maintenance. Nonetheless, the outdoor pool remains a noteworthy feature for visitors looking to immerse themselves in a mountain escape.
Dog Friendly
Hotel Snö Condes del Pallars is a haven for travelers with pets, offering a welcoming and friendly environment for guests and their four-legged companions. Pets are wholeheartedly accepted, ensuring guests can travel peacefully without worrying about leaving their furry friends behind. The staff is noted for being attentive and respectful towards pets, providing an excellent level of care and attention.
The hotel boasts pet-friendly facilities and services, making it an ideal choice for families looking to enjoy a vacation with their pets. Guests appreciate that pets are treated as welcome members of the family and there is always a friendly reception awaiting them.
While some guests noted the presence of many dogs and occasional barking, the overall consensus is positive. The joy of being able to bring pets along on a family trip outweighs these minor inconveniences. However, guests should be aware of the additional charges for pets and might want to clarify the policy on room cleaning for a worry-free stay.
Whether traveling with children or simply looking to explore with a canine companion, Hotel Snö Condes del Pallars provides an admirable pet-friendly environment in a beautiful location, making it a great choice for pet-loving travelers.
Yes, Hotel Snö Condes del Pallars has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Snö Condes del Pallars.
Yes, Hotel Snö Condes del Pallars welcomes dogs.
No, parking facilities aren't available at Hotel Snö Condes del Pallars.
No, Hotel Snö Condes del Pallars doesn't have a gym.