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Summary of reviewsHotel Real enjoys a strong reputation for its superb location, nestled in the heart of Lleida. Guests consistently praise its central position, offering convenient access to the city's main attractions, including the historic center, shopping streets, the Segre River and the Seu Vella. The hotel’s proximity to public transportation hubs like train and bus stations adds to its appeal, making it an easy base for exploring both the city and beyond. Despite its bustling surroundings, guests appreciate the quiet environment and nearby parking options, enhancing the overall convenience.
The rooms at Hotel Real are often described as spacious, clean and comfortable with many highlighting modern renovations and amenities like mini-fridges and balconies providing nice views. Reviewers consistently note the hotel's high level of cleanliness, mentioning spotless rooms and well-maintained common areas. The updated bathrooms are a particular highlight, adding freshness to the guest experience. While some rooms are noted to be a bit outdated with minor issues such as small TVs and street noise, the majority of guests find the accommodations to be pleasant and welcoming.
Staff at Hotel Real receive high marks for their friendliness and attentive service. Specific staff members like Gabriela, Miquel, Álex, Samantha and Marta are frequently mentioned for their professionalism and genuine kindness. Guests appreciate the helpful attitude and willingness of the staff to go the extra mile, contributing significantly to positive stay experiences.
The hotel's dining options receive mixed reviews. While the on-site restaurant garners praise for its varied and reasonably priced menu, especially the commendable quality of the paella, some guests note that service can be disorganized and that the dining area might feel outdated and dark. Breakfast, in particular, seems to be a weak point with many guests calling out limited variety, poor quality and high cost. However, the presence of nearby cafes and restaurants offers guests ample alternatives.
Family accommodation at Hotel Real is another positive aspect with rooms described as spacious and well-equipped to handle larger groups with additional amenities like extra beds. The staff's helpfulness and the hotel's strategic location contribute to a comfortable and convenient stay for families.
The free Wi-Fi is generally praised for its reliability and good signal strength throughout the hotel, although occasional connectivity issues are mentioned. Parking is accessible with various nearby options, including a public parking garage at the hotel entrance, despite the hotel not providing its own parking facilities.
As a three-star hotel, Hotel Real meets and sometimes surpasses guest expectations with its central location, comfortable rooms and good value for money. It caters well to business travelers, offering a practical base with easy access to necessary amenities and friendly staff. Its accessibility for guests with disabilities is also commendable, although there have been minor issues like a broken elevator and a non-functioning bathroom lock.
Overall, Hotel Real is a highly recommended choice for visitors looking for a comfortable and well-located stay in Lleida, backed up by friendly staff and clean, spacious rooms. While there is room for improvement in areas such as breakfast and some aspects of the dining experience, the positives outweigh the negatives, ensuring a pleasant visit for both leisure and business travelers. Show more
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Categories
Family Friendly Hotel
The spacious rooms and family-friendly amenities make this hotel an ideal choice for those traveling with little ones. It has convenient check-in and check-out times and a child-friendly policy.
Dog Friendly Hotel
This hotel allows one pet up to 10 kg in designated rooms for an additional fee. Both dogs and cats are welcome.
Business Hotel
Offers a central location in Lleida. Provides standard hotel amenities suitable for business travelers. Close to the city's attractions and business areas.
Cheap Hotel
Located in Lleida, this hotel provides a budget-conscious option for exploring the city. It offers basic amenities and a convenient location for accessing local attractions and transportation.
3-Star Hotel
Hotel Real features comfortable beds, clean facilities, and a very helpful front desk. It also has a bar and offers good service, making it a reliable option for travelers.
Hotel for Honeymoon
Accessible Hotel
Room Types
Twin RoomThis twin room features air conditioning, flat-screen TV and soundproofing.
This room type does not allow pets.
Superior Double or Twin RoomThe twin/double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower.
Triple Room (3 Adults)This air-conditioned room features 3 single beds, a flat-screen TV and a private bathroom.
This room type does not allow pets.
Twin Room with Extra Bed (2 Adults + 1 Child)This room has air conditioning, a flat-screen satellite TV and a private bathroom. It comes with 2 single beds and a fold up bed.
This room type does not allow pets.
Standard Family RoomThis family room features a soundproofing, minibar and flat-screen TV.
This room type does not allow pets.
Suite with TerraceThis suite has a private entrance, hot tub and minibar.
This room type does not allow pets.
Guest Reviews
8.3
Very Good
Location
The guest reviews consistently highlight the 'Hotel Real's' exceptional location as one of its strongest attributes. Positioned right in the heart of Lleida, the hotel offers convenient access to the city's main attractions, including the historic center, shopping streets, the Segre River and the Seu Vella. Many guests mention that it's perfectly situated for sightseeing with numerous points of interest within walking distance. The proximity to public transportation hubs like train and bus stations adds to the hotel's appeal for those looking to explore the city and beyond.
The hotel's central location also places it near an array of shops, restaurants and cultural landmarks. Guests appreciate the nearby parking options and the quiet environment, despite being in a bustling area. The combination of a central, yet tranquil setting makes it an ideal base for both leisure and business travelers. Additionally, the hotel's cleanliness, spacious rooms and friendly staff further enhance the overall guest experience, providing not just a convenient location but also a comfortable and welcoming stay.
Breakfast
Visitors to Hotel Real have varied but predominantly critical opinions about the breakfast experience. While some guests appreciated the hearty and complete offerings, noting the buffet being very good and even excellent at times, many others found the selection to be poor and lacking in variety. The quality of the food was frequently described as low with particular complaints about stale pastries and mediocre coffee. The cost of breakfast was also a point of contention with several reviews mentioning that it was expensive and not worth the price, especially given the basic quality of the buffet.
Staff friendliness and the pleasant service were highlights, though such positives were often overshadowed by the issues with the breakfast itself. Guests suggested that the breakfast could be significantly improved, pointing out issues such as limited product choice, poor cleanliness and the need for more variety, especially in terms of fresh and high-quality items. Some guests also mentioned logistical challenges like long waits and a lack of cafeteria service at night.
Others also appreciated the ample parking nearby and enjoyed additional benefits like the provision of a picnic and a coffee maker in the room. Despite these perks, overall, the breakfast offerings at Hotel Real appear to fall short of many guests' expectations, suggesting significant room for improvement in both variety and quality.
Dinner
Hotel Real offers an inviting dining experience with its on-site restaurant, praised for serving a varied and complete menu at reasonable prices. The establishment's evening meals and breakfasts have received positive mentions, especially highlighting the quality and affordability of the daily set menu. Guests appreciate the hotel's central location, providing easy access to numerous nearby cafes and restaurants for additional dining options.
However, there are some areas for improvement. The restaurant's service has been described as occasionally disorganized and uninviting with the dining area noted as outdated and dark. Guests have encountered issues with the restaurant closing early and sometimes being unavailable altogether, even during dinner hours on weekends. These instances have led patrons to seek alternative dining options nearby, which are fortunately plentiful.
Despite these drawbacks, the restaurant staff is generally friendly and the food, especially the paella, has received commendations. The on-site bar and café add additional convenience and variety to the dining experience at Hotel Real. Overall, while the hotel restaurant has its strengths, guests may find the dining options outside the hotel more reliable.
Rooms
Hotel Real's rooms have garnered a variety of feedback from guests with a strong emphasis on their spaciousness and comfort. Many reviews highlight that the rooms and bathrooms are both generously sized and clean, often described as very comfortable with modern renovations. Guests appreciate the added value of rooms that feature balconies, offering nice views of the river and the city.
The hotel rooms are generally well-equipped, featuring amenities such as mini-fridges and comfortable bedding. The cleanliness of the rooms has received consistent praise with many guests noting spotless and well-maintained conditions. The updated and newly renovated rooms are particularly favored, enhancing the overall comfort and experience.
However, some reviews mention areas for improvement. Certain rooms are described as outdated with issues like small and poorly installed TVs, insufficient soundproofing and occasional street noise. A few guests noted that some rooms lack natural light or have a cold atmosphere due to sparse decoration and tiled flooring. Other minor complaints include soft mattresses, low water pressure and rooms being too hot.
Despite these drawbacks, guests generally find the rooms to be spacious, clean and comfortable, making Hotel Real a consistent choice for a pleasant stay, especially with its central location and friendly staff. The family rooms are particularly noted for their generous size, comfortably accommodating larger groups. Overall, while there are a few areas that could be enhanced, the positive aspects of the rooms dominate the guest experience at Hotel Real.
Beds
Hotel Real is frequently praised for its exceptional bedding with numerous reviews highlighting the high level of comfort provided by the beds. Guests commonly describe the beds as very comfortable, big and spacious, ensuring a restful night's sleep. The hotel offers a variety of bed sizes, including king-size options, which are particularly well-received. The bedding quality and cleanliness are also standout features with many reviewers commending the excellent bedding and clean bedsheets. Pillows are noted for their comfort, further enhancing the overall sleeping experience. With large, comfortable beds and top-notch bedding, Hotel Real ensures that guests enjoy a relaxing and rejuvenating stay.
Cleanliness
Hotel Real is praised for its remarkable cleanliness, making it a standout choice for visitors prioritizing hygiene and comfort. Guests consistently highlight the hotel’s general cleanliness, noting the spotless rooms, well-maintained common areas and modern bathrooms that are kept in pristine condition. The bedding is frequently mentioned as being very comfortable, complementing the clean environment with a cozy touch.
The hotel’s central location is another plus, conveniently situated by the river and offering easy access to the heart of the city. The clean, comfortable rooms provide a relaxing retreat after exploring the local sights. Furthermore, the hotel's bathrooms have been recently renovated, adding a touch of modernity and ensuring a fresh, inviting experience.
Overall, the combination of excellent cleanliness, comfortable accommodations and a prime location makes Hotel Real a highly recommended option for a pleasant stay.
Staff
Hotel Real stands out for its exceptionally friendly and attentive staff, consistently praised in guest reviews. The reception team, including individuals like Gabriela, Miquel, Àlex, Samantha and Marta, is frequently highlighted for their kindness, professionalism and willingness to assist with any issues. Guests appreciate the personal and close treatment provided by the staff, describing them as super friendly, welcoming and polite.
The level of hospitality extends beyond the reception with cleaning and service staff also receiving accolades for their helpfulness and pleasant demeanor. The hotel staff's attention to detail and willingness to go the extra mile for guests contributes significantly to a positive stay experience.
Most guests are pleased with the warm and efficient service provided, describing interactions as friendly, professional and courteous. The combination of excellent customer service with a consistently pleasant and welcoming attitude from all staff members contributes to the high marks given by visitors to Hotel Real.
Wi-Fi
Hotel Real's Wi-Fi service garners generally positive remarks from guests. Many appreciate the free Wi-Fi available throughout the hotel, noting that the internet connection is fast, reliable and well-covered in all areas, including the rooms. Guests frequently highlight the good signal strength and the stable connectivity, both for complimentary use. Some reviews do indicate occasional issues, such as a slow or poor connection and limited reach in certain areas. Overall, for most visitors, the Wi-Fi experience at the hotel is satisfactory, contributing to a convenient and comfortable stay.
Parking
Visitors to Hotel Real often mention the various parking options available in the vicinity, despite the absence of hotel-provided parking. Guests appreciate the convenience of a public parking garage right at the hotel entrance, which, though not free, is reasonably priced. Many note the ease of finding nearby parking spaces, either directly outside or within a short walking distance.
Several reviews highlight the presence of a paid underground parking garage, as well as public parking options that are both convenient and often cheaper. While a few guests have pointed out the challenge of finding free parking, others have shared that they were able to park easily even with parking limitations in the area.
In summary, although Hotel Real doesn't offer its own parking, guests have access to a variety of nearby parking solutions, including public and paid garages, which accommodate different preferences and budgets.
Family
Hotel Real appears to be an excellent choice for families, especially those with young children. The family rooms are described as very spacious, providing ample space for a family of four with additional amenities like an extra bed or two double beds. The large bathrooms add to the comfort, making it easier for families to manage their routines. Kettles are provided, which is a thoughtful touch for families needing to prepare quick meals or warm beverages.
Guests have noted the friendliness and helpfulness of the staff, which can be a significant advantage when traveling with kids. The hotel's location is also considered good for families, offering convenience for various activities and outings.
While the reviews don't specifically mention family accommodations, the overall positive feedback about room size, amenities and staff support suggests that Hotel Real is well-suited for family visits. However, some guests did note occasional noise from neighbors' children, which might be worth considering for those sensitive to sound.
3 Star
Hotel Real is a centrally located, practical choice for travelers seeking great value in a three-star hotel. Its prime location near the historic center makes it a convenient base for sightseeing and business visits alike. While the rooms are described as appropriate for the rating, they notably exceed expectations in certain aspects.
Guests report that the hotel is very good for a three-star city hotel with rooms that meet and sometimes surpass, the typical three-star quality. However, some limitations are noted, such as the lack of tea and coffee-making facilities in the rooms and the sound insulation between rooms being insufficient.
The breakfast provided is average for a three-star hotel with some guests noting that it has more limited options and is charged extra. Despite this, the hotel’s overall value and central location seem to make it a popular choice for both leisure and business travelers.
While the rating and pricing are consistent with three-star standards, some guests feel that the hotel’s facilities could be improved to align better with the expectations set by its rating. Nevertheless, Hotel Real offers a satisfactory and well-located option for those visiting the area.
Business
Hotel Real caters well to business travelers, offering a convenient location and excellent dinner options that enhance comfort during stays. The establishment is perfect for resting on a business trip, providing very good value for money and reasonable refurbishment. The hotel features good, friendly staff, which adds to its appeal, making it a great choice for those traveling for work. Easy accessibility further solidifies its suitability for business needs.
Accessible
Hotel Real offers a spacious and well-adapted environment for guests with disabilities. Rooms are easy to access and the hotel's layout ensures smooth mobility, including the carpark. Bathrooms are particularly noted for their accessibility features, making stays comfortable for all guests. Additionally, the location provides easy access to main attractions and public transport, making it convenient for exploring the area. The hotel is also considered good for elderly visitors and families with kids. Despite an incident with a broken elevator and a non-functioning bathroom lock, overall accessibility is highly rated. However, be aware that river views incur an additional charge.
Dog Friendly
Hotel Real accommodates dogs, but certain restrictions apply. Guests need to opt for superior rooms if bringing their dogs, paying an additional pet supplement. The hotel permits only small pets and does not allow dogs in the dining room, ensuring a restful environment for all guests. While dogs occasionally express discomfort, the hotel's pet-friendly policy generally makes it a convenient choice for travelers with small dogs.
No, Hotel Real doesn't have any pool.
No, a spa isn't available at Hotel Real.
Yes, Hotel Real welcomes dogs.
No, parking facilities aren't available at Hotel Real.