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Summary of reviewsHotel Appel is renowned for its exceptional location, offering easy access to the city center, public transportation and key tourist attractions in Santa Maria. The calm and quiet environment provides a peaceful retreat, while organized and clean surroundings enhance the overall beauty of the spot.
Guests consistently praise the hotel's breakfast, which is noted for its variety, delicious offerings and early serving hours. The modern facilities and beautifully decorated breakfast area contribute to a positive dining experience with many considering it a highlight of their stay. The dinner service also receives commendations for its budget-friendly yet tasty menu, particularly the beef stew and steak, despite limited availability on weekends.
The hotel rooms are spacious, well-maintained and equipped with comfortable beds, pillows and amenities like smart TVs and minibars. The cleanliness of the rooms and entire hotel is frequently highlighted with immaculate, thoughtfully decorated accommodations contributing to an enjoyable stay. While there are occasional mentions of minor improvements needed, the overall sentiment is positive.
Hotel Appel's staff are lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcome and well-cared for. The housekeeping staff, in particular, earn high marks for maintaining exceptional cleanliness throughout the hotel.
Parking options at the hotel are ample and convenient with free, spacious and secure options available, though some guests suggest further organization in the garage area.
While the hotel's wifi service receives mixed reviews with some guests experiencing strong connectivity and others facing issues, the overall guest experience at Hotel Appel is marked by comfort, excellent service and cleanliness, making it a highly recommended choice for travelers.
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