Reigate Manor Hotel
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Summary of reviewsReigate Manor Hotel enjoys a prime, quiet location close to Reigate’s town center, making it convenient for business, family visits and leisure. It is well-connected to public transport, Gatwick Airport and the M25 and offers ample parking space. Guests appreciate the serene setting with lovely views over Surrey's wooded slopes. The staff receives high praise for their friendliness, responsiveness and efficiency, enhancing the overall guest experience.
Breakfast at the hotel is generally well-regarded with a notable Full English breakfast that is often praised for being hot, delicious and satisfying. Guests enjoy a wide selection of options, including vegetarian choices and freshly cooked items. However, some inconsistencies are noted, especially on Sundays when a buffet is served.
Dinner experiences generally meet expectations with many guests finding the food tasty, well-prepared and reasonably priced. The staff's exceptional service during dinner is consistently mentioned positively. However, some guests have noted that the menu could offer more variety and avoid serving dishes that appear reheated.
Rooms at Reigate Manor Hotel are praised for their cleanliness, comfort and spaciousness. Many guests find the decor charming and the beds very comfortable, often ensuring a good night's sleep. While some rooms could benefit from an update and suffer from noise from the nearby main road, overall, the accommodations provide a restful and pleasant stay.
Cleanliness is generally well-maintained across the hotel with tidy rooms and well-kept common areas. There are occasional isolated incidents of insufficient cleaning that some guests feel could be improved upon.
Despite some mixed feedback on Wi-Fi strength and reliability, many guests find the internet access adequate. Beds are widely commended for their comfort with most guests experiencing excellent sleep quality, though a few note issues with hard pillows.
Lastly, while the hotel maintains an old-fashioned charm that many guests appreciate, the decor and facilities could benefit from modern updates. Nevertheless, the hotel’s warm atmosphere, affordable rates and cozy ambiance contribute to a pleasant overall experience.
Categories
Breakfast at the hotel is generally well-regarded with a notable Full English breakfast that is often praised for being hot, delicious and satisfying. Guests enjoy a wide selection of options, including vegetarian choices and freshly cooked items. However, some inconsistencies are noted, especially on Sundays when a buffet is served.
Dinner experiences generally meet expectations with many guests finding the food tasty, well-prepared and reasonably priced. The staff's exceptional service during dinner is consistently mentioned positively. However, some guests have noted that the menu could offer more variety and avoid serving dishes that appear reheated.
Rooms at Reigate Manor Hotel are praised for their cleanliness, comfort and spaciousness. Many guests find the decor charming and the beds very comfortable, often ensuring a good night's sleep. While some rooms could benefit from an update and suffer from noise from the nearby main road, overall, the accommodations provide a restful and pleasant stay.
Cleanliness is generally well-maintained across the hotel with tidy rooms and well-kept common areas. There are occasional isolated incidents of insufficient cleaning that some guests feel could be improved upon.
Despite some mixed feedback on Wi-Fi strength and reliability, many guests find the internet access adequate. Beds are widely commended for their comfort with most guests experiencing excellent sleep quality, though a few note issues with hard pillows.
Lastly, while the hotel maintains an old-fashioned charm that many guests appreciate, the decor and facilities could benefit from modern updates. Nevertheless, the hotel’s warm atmosphere, affordable rates and cozy ambiance contribute to a pleasant overall experience.
Hotel with Parking
Reigate Manor Hotel offers free private parking on site, and guests do not need to make a reservation. Its location near the M25 and Gatwick Airport enhances its parking convenience.
3-Star Hotel
The hotel offers comfortable rooms and essential amenities, making it suitable for a pleasant stay. It is well-located for exploring the surrounding area.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Reigate Manor Hotel boasts a prime location, making it remarkably convenient for a variety of needs and interests. Positioned close to the town center, guests can easily access shops, offices and local venues. The hotel is also well-connected with bus and rail services, simplifying travel to London and other destinations. Its proximity to Gatwick Airport and the M25 further enhances its appeal for travelers.
The hotel is set in a quiet, safe area with ample parking space and a pleasant outside environment. Guests appreciate its serene location, away from busy roads, yet still within a 20-minute stroll to town. The setting offers a lovely view over the wooded slopes of Surrey, adding to the charm.
Reigate Manor is particularly favored by those visiting family or attending events in the area. Its central location is ideal for work, seminars and visiting local attractions such as the Pilgrims Way and Epsom racecourse. The hotel is also conveniently located near golf clubs and serves as a perfect base for exploring the Surrey countryside.
Despite being near a petrol station and situated on a main road, the hotel remains quiet at night, providing a restful experience. The easy accessibility from motorways and the ample, free parking add to its convenience. Guests consistently highlight the excellent reception and friendly staff, making their stay even more enjoyable.
Overall, Reigate Manor Hotel combines a great location with solid service, making it a preferred choice for numerous visitors. Whether in town for business, leisure or family visits, the hotel's strategic and tranquil setting caters to a wide range of preferences.
Reigate Manor Hotel offers a generally well-regarded breakfast experience with a wide selection and helpful staff, although opinions vary. The Full English breakfast stands out, frequently praised for being hot, delicious and well-cooked. Guests appreciate the variety with offerings that include fresh fried eggs, omelettes (on certain days), vegetarian options and wholemeal bread. The breakfast is often highlighted as excellent, sumptuous and satisfying, keeping guests full for the day.
The breakfast room is described as large and pleasant with friendly and attentive service from the staff. However, some guests have encountered inconsistencies, especially on Sundays when the breakfast switches to a hot plate buffet that has been described as lukewarm and disappointing. There are also mentions of breakfasts being cold on occasion with issues noted in the quality of scrambled eggs and mushrooms.
Despite these occasional drawbacks, many guests find the breakfast experience at Reigate Manor Hotel to be positive overall with good choices and a generally high standard. The experience varies depending on the day and the way it is served, but for the most part, it leaves guests satisfied and ready to take on their day.
The dinner experience at Reigate Manor Hotel has garnered a mixture of opinions from guests. Many appreciated the good food at a reasonable price with several reviews highlighting that the meals were tasty and offered good value. Guests noted that the food served in both the main restaurant and the bar was excellent, delicious and nicely prepared. Dinners were frequently described as exceeding expectations with well-cooked, nicely portioned and hot dishes.
A number of guests praised specific meals such as evening and Sunday lunches, finding them very tasty and delicious. Both the bar meals and room service received commendations for their quality. Additionally, staff responsible for dinner service earned high marks for their exceptional service.
However, some guests were less satisfied, pointing out that the dinner menu offered limited options and the food sometimes arrived cold or appeared to have been prepared in a microwave. There were complaints about the quality of specific dishes, like fish and chips and risotto, which were described as poor, deep-fried and cheap.
While many diners enjoyed their meals at Reigate Manor Hotel, the experiences seemed to vary, indicating that consistency in food quality and preparation could be areas for potential improvement.
Reigate Manor Hotel's rooms receive praise for their cleanliness and comfort. Many guests found the rooms to be spacious, well-appointed and beautifully decorated with comfy beds ensuring a good night's sleep. The rooms are often described as tidy and equipped with useful amenities like TV, extra pillows and ironing boards. Guests appreciated the ample size of the rooms and the thoughtful provision of toiletries.
However, there are mentions of some rooms being dated and in need of updating with decor that feels a bit tired. Noise from the nearby main road was a concern for some guests, especially for rooms facing the street. Despite this, the hotel generally offered a peaceful and quiet stay for others, particularly those in rooms at the back of the hotel or in quieter parts of the building.
The cleanliness of the rooms was consistently highlighted, though a few isolated incidents noted improper cleaning and issues like stained carpets or an unpleasant smell. Guests also pointed out that some rooms lacked modern touches and could benefit from some refurbishment and re-carpeting.
In addition to comfortable beds, the rooms were often cited as warm and inviting, despite occasional issues with temperature control. The hotel’s efforts to keep the rooms well-equipped and to maintain cleanliness were generally appreciated, contributing to a pleasant guest experience.
Overall, Reigate Manor Hotel offers good-sized, clean and comfortable rooms that provide a restful stay, though there is room for improvement in updating the decor and addressing some noise and maintenance issues.
Reigate Manor Hotel garners positive feedback for its beds, which are widely described as very comfortable, super comfy and superb. Guests repeatedly commend the large size of the beds with mentions of huge and spacious beds enhancing their stay. The mattresses are cited for their comfort with one guest even declaring it the most comfortable mattress they have ever slept on. Many reviews highlight the cleanliness of the beds and the quality of the linens.
Although largely praised for their comfort, a few reviews mention shortcomings like hard pillows and occasionally lumpy mattresses. Despite these minor issues, the overall consensus is that the beds at Reigate Manor Hotel provide an excellent and restful sleep experience.
Reigate Manor Hotel garners mixed reviews when it comes to cleanliness. Most guests praise the hotel for its very clean rooms, describing them as comfortable and tidy. Common areas and the restaurant are also noted as being well-maintained. Several visitors called the hotel very clean and comfortable, often pointing out the friendly and polite staff.
However, some reviews highlight inconsistencies in the hotel's cleaning standards. While many rooms are deemed clean, issues such as dirty tiles in bathrooms, dusty areas and stained towels were mentioned. A few guests commented that the bathrooms in particular did not meet expectations, requiring deeper cleaning and more attention to detail.
The overall impression is that although many guests found their rooms and the hotel clean, there are sporadic issues that detract from an otherwise positive experience. Improvements in thoroughness and attention to detail in both private and communal areas could enhance the guest experience at Reigate Manor Hotel.
The overall sentiment from guest reviews about the staff at Reigate Manor Hotel is overwhelmingly positive. Guests frequently describe the staff as super friendly, very helpful and exceptionally welcoming. Many highlight individual employees for their professionalism and attentiveness, particularly noting the friendly reception staff and the helpful nature of those working the front desk and in the restaurant.
The staff is often praised for their excellent attitude with several comments mentioning how they go above and beyond to ensure a pleasant stay. Numerous reviews commend the efficiency and kindness of the team with special mentions for individual employees like receptionists who left a lasting positive impression.
Guests also note the attentiveness and courteousness of the staff, which enhanced their overall experience. Even when issues arose, such as noise disturbances or room problems, the staff were proactive in addressing and resolving these concerns. Additionally, the warm and personable interactions with staff, from the front desk to the housekeeping and management teams, contribute significantly to the hotel's appeal.
While a few reviews mentioned less favorable encounters, the majority of guests find the staff at Reigate Manor Hotel to be its standout feature, often describing their experiences with terms like fantastic, brilliant and superb. The friendly and helpful demeanor across all levels of staffing, from reception to catering, leaves a lasting positive impression on visitors.
Reigate Manor Hotel offers a mixed experience regarding its Wi-Fi connectivity. On the positive side, several guests highlight the good and stable Wi-Fi access, describing it as great and easy to connect, both in public areas and in rooms. The hotel provides free internet access, which is appreciated by many guests who find it essential during their stay. Despite this, there are numerous remarks on the poor strength and reliability of the Wi-Fi with some criticizing it as being close to non-existent and horrendous. Although advertised as super fast, some visitors found the internet connection disappointing with occasional interruptions. Overall, while some guests find the Wi-Fi adequate for their needs, others feel significant improvements are necessary.
Reigate Manor Hotel possesses a warm and welcoming atmosphere reminiscent of old-fashioned charm. However, many guests have noted that its decor and facilities appear quite dated and in dire need of a refresh or redecoration. While the hotel's three-star ambiance and service are generally acceptable, the overall aesthetic and condition of the rooms suggest it has not been updated in some time. The price of breakfast and the rooms seem high for what is offered under the three-star classification. Despite these dated aspects, the affordability and basic amenities meet the expectations of a three-star establishment, providing a generally pleasant stay.
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Location
The hotel is set in a quiet, safe area with ample parking space and a pleasant outside environment. Guests appreciate its serene location, away from busy roads, yet still within a 20-minute stroll to town. The setting offers a lovely view over the wooded slopes of Surrey, adding to the charm.
Reigate Manor is particularly favored by those visiting family or attending events in the area. Its central location is ideal for work, seminars and visiting local attractions such as the Pilgrims Way and Epsom racecourse. The hotel is also conveniently located near golf clubs and serves as a perfect base for exploring the Surrey countryside.
Despite being near a petrol station and situated on a main road, the hotel remains quiet at night, providing a restful experience. The easy accessibility from motorways and the ample, free parking add to its convenience. Guests consistently highlight the excellent reception and friendly staff, making their stay even more enjoyable.
Overall, Reigate Manor Hotel combines a great location with solid service, making it a preferred choice for numerous visitors. Whether in town for business, leisure or family visits, the hotel's strategic and tranquil setting caters to a wide range of preferences.
Breakfast
The breakfast room is described as large and pleasant with friendly and attentive service from the staff. However, some guests have encountered inconsistencies, especially on Sundays when the breakfast switches to a hot plate buffet that has been described as lukewarm and disappointing. There are also mentions of breakfasts being cold on occasion with issues noted in the quality of scrambled eggs and mushrooms.
Despite these occasional drawbacks, many guests find the breakfast experience at Reigate Manor Hotel to be positive overall with good choices and a generally high standard. The experience varies depending on the day and the way it is served, but for the most part, it leaves guests satisfied and ready to take on their day.
Dinner
A number of guests praised specific meals such as evening and Sunday lunches, finding them very tasty and delicious. Both the bar meals and room service received commendations for their quality. Additionally, staff responsible for dinner service earned high marks for their exceptional service.
However, some guests were less satisfied, pointing out that the dinner menu offered limited options and the food sometimes arrived cold or appeared to have been prepared in a microwave. There were complaints about the quality of specific dishes, like fish and chips and risotto, which were described as poor, deep-fried and cheap.
While many diners enjoyed their meals at Reigate Manor Hotel, the experiences seemed to vary, indicating that consistency in food quality and preparation could be areas for potential improvement.
Rooms
However, there are mentions of some rooms being dated and in need of updating with decor that feels a bit tired. Noise from the nearby main road was a concern for some guests, especially for rooms facing the street. Despite this, the hotel generally offered a peaceful and quiet stay for others, particularly those in rooms at the back of the hotel or in quieter parts of the building.
The cleanliness of the rooms was consistently highlighted, though a few isolated incidents noted improper cleaning and issues like stained carpets or an unpleasant smell. Guests also pointed out that some rooms lacked modern touches and could benefit from some refurbishment and re-carpeting.
In addition to comfortable beds, the rooms were often cited as warm and inviting, despite occasional issues with temperature control. The hotel’s efforts to keep the rooms well-equipped and to maintain cleanliness were generally appreciated, contributing to a pleasant guest experience.
Overall, Reigate Manor Hotel offers good-sized, clean and comfortable rooms that provide a restful stay, though there is room for improvement in updating the decor and addressing some noise and maintenance issues.
Beds
Although largely praised for their comfort, a few reviews mention shortcomings like hard pillows and occasionally lumpy mattresses. Despite these minor issues, the overall consensus is that the beds at Reigate Manor Hotel provide an excellent and restful sleep experience.
Cleanliness
However, some reviews highlight inconsistencies in the hotel's cleaning standards. While many rooms are deemed clean, issues such as dirty tiles in bathrooms, dusty areas and stained towels were mentioned. A few guests commented that the bathrooms in particular did not meet expectations, requiring deeper cleaning and more attention to detail.
The overall impression is that although many guests found their rooms and the hotel clean, there are sporadic issues that detract from an otherwise positive experience. Improvements in thoroughness and attention to detail in both private and communal areas could enhance the guest experience at Reigate Manor Hotel.
Staff
The staff is often praised for their excellent attitude with several comments mentioning how they go above and beyond to ensure a pleasant stay. Numerous reviews commend the efficiency and kindness of the team with special mentions for individual employees like receptionists who left a lasting positive impression.
Guests also note the attentiveness and courteousness of the staff, which enhanced their overall experience. Even when issues arose, such as noise disturbances or room problems, the staff were proactive in addressing and resolving these concerns. Additionally, the warm and personable interactions with staff, from the front desk to the housekeeping and management teams, contribute significantly to the hotel's appeal.
While a few reviews mentioned less favorable encounters, the majority of guests find the staff at Reigate Manor Hotel to be its standout feature, often describing their experiences with terms like fantastic, brilliant and superb. The friendly and helpful demeanor across all levels of staffing, from reception to catering, leaves a lasting positive impression on visitors.
Wi-Fi
3 Star
No, Reigate Manor Hotel doesn't have any pool.
No, a spa isn't available at Reigate Manor Hotel.
No, Reigate Manor Hotel doesn't allow dogs.
Yes, parking facilities are available at Reigate Manor Hotel.
No, Reigate Manor Hotel doesn't have a gym.
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