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Summary of reviewsSur Inn Hotel Apartments in Sur enjoys a favorable location near the main road, providing easy access to beaches, supermarkets, restaurants and cafes. Despite being on the outskirts of downtown, the availability of rental cars negates any inconvenience, offering guests a quiet ambiance paired with scenic views. This practical and aesthetically pleasing positioning, away from busier areas, enhances the overall guest experience.
The hotel's spacious and well-maintained accommodations continue to impress visitors. The large, beautiful rooms come equipped with fully functional kitchens and washing machines, catering well to families by providing ample space, multiple bedrooms and separate living areas. Many reviews praise the immaculate cleanliness of the rooms and the meticulous preparation of the linens, highlighting the excellent value for the size and quality of the apartments. The welcoming atmosphere and beautifully appointed rooms contribute to a pleasant and satisfying stay.
A common theme in guest reviews is the hotel's impeccable cleanliness. The apartments, including the rooms, bathrooms and kitchen areas, are consistently praised for their spotless condition. Guests describe the establishment as very clean, well-maintained and tidy, significantly contributing to a positive overall experience and making the hotel a highly recommended option for travelers.
The staff at Sur Inn Hotel Apartments receive high praise for their exceptional service. The politeness, friendliness and helpfulness of the employees, especially the Sudanese receptionist, are frequently noted. Many guests commend the staff's willingness to accommodate requests and assist with special needs with a particular mention of Hatem for his respectful, kind and professional demeanor. The hotel manager also receives positive remarks for his kindness and accommodations, like allowing early check-ins.
Guests appreciate the warm and accommodating service paired with a clean, comfortable environment. The convenient location near shopping markets, cafes and grocery stores adds to the overall convenience. The exceptional treatment and readiness of the staff to fulfill every desire make Sur Inn Hotel Apartments a notable choice for travelers seeking both comfort and excellent service.
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