InfoSummary of reviewsPark Hotel Kaylaka is praised for its prime location nestled in the serene and expansive Kaylaka Park. This setting offers an idyllic escape for those seeking tranquility amidst nature with lush greenery, fresh pine scents and a peaceful atmosphere for leisurely walks and outdoor relaxation. The hotel's proximity to Pleven allows for convenient city access while maintaining a calm and immersive natural environment, making it a favored choice for rejuvenating stays.
The breakfast experience at Park Hotel Kaylaka receives mixed reviews; however, it generally earns nods for its delicious and varied offerings, featuring both continental and local cuisine. While many guests find the breakfast satisfying and well-prepared, others feel that the selection can be modest and lacks value for money, sometimes served in a less-than-inviting environment.
Dinner at the hotel's restaurant garners high praise for its delicious, well-presented dishes crafted by skilled chefs. Guests frequently describe the dining experience as luxurious with noteworthy food quality and attentive service, despite occasional comments on small portions and pricing. The cozy ambiance and historic charm of the restaurant enhance the positive dining impressions.
Rooms at Park Hotel Kaylaka are highlighted for their spaciousness, stylish decor and comfort. Guests appreciate the modern renovations, cleanliness and cozy furnishings with many remarking on the comfortable beds and charming balconies offering pleasant views. A few reviews mention minor issues with cleanliness and amenities, but overall, the rooms are well-received for their quality and comfort.
Cleanliness is a notable strength of Park Hotel Kaylaka with guests frequently commending the hotel's high hygiene standards and well-maintained facilities. From spotless rooms to well-kept common areas, the hotel's commitment to a clean and welcoming environment is evident, supported by the friendly and attentive staff who contribute to the overall positive experience.
The staff at Park Hotel Kaylaka consistently stand out for their exceptional service and friendliness. Guests note that the team is professional, responsive and always courteous, which significantly enhances the welcoming and comfortable atmosphere of the hotel. The pet-friendly policy and kind hospitality further add to the positive guest experience.
The pool area is another highlight with guests appreciating its size, cleanliness and relaxing environment. The well-equipped poolside with sun chairs and umbrellas, coupled with a poolside bar, offers an enjoyable setting for guests. Although seasonal and subject to occasional maintenance, the pool facilities generally receive positive reviews.
Parking at Park Hotel Kaylaka is highly commended for its ample, free and secure spaces. The convenience of having accessible and well-maintained parking areas contributes to a stress-free arrival and stay, including charging stations for electric vehicles, which guests find particularly thoughtful.
Families find Park Hotel Kaylaka particularly accommodating with spacious rooms, child-friendly amenities like trampolines and games areas and a welcoming atmosphere suitable for family celebrations and getaways. The hotel ensures a comfortable and enjoyable experience for guests of all ages.
Bed comfort is frequently praised with most guests mentioning the comfortable beds and pillows that significantly enhance their stay. Despite some remarks about firmness, the majority of feedback reflects satisfaction with the sleep quality.
Overall, while there are occasional comments on aspects not fully meeting four-star expectations, such as breakfast variety and amenities for business travelers, the general consensus is that Park Hotel Kaylaka provides a high-quality and memorable stay, supported by its beautiful location, excellent service and well-maintained facilities. Show more
InfoSummary of reviewsHotel Villa Kaylaka, situated in a serene natural park, offers guests an exceptional escape into nature. Nestled on a cliff overlooking a picturesque lake, the hotel provides stunning and tranquil views, making it a perfect destination for romantic getaways or peaceful retreats. The beautiful garden and pool area enhance this immersive natural experience with the hotel’s ideal location praised for its proximity to the city center.
Guests have mixed feelings about the breakfast, though many appreciate its made-to-order tastiness and variety. Despite some critiques on the service method and potential improvements, the overall impression remains positive. Dinner at the hotel’s restaurant, however, receives more consistent admiration for its delectable dishes and diverse menu, although a few guests noted a restricted menu and occasional service issues.
The hotel’s rooms are lauded for their exceptional spaciousness and cleanliness, often described as clean, cozy and airy. Many rooms come with sizeable balconies offering breathtaking lake views, significantly enhancing the stay. However, occasional reports of minor issues such as mold or unpleasant odors were noted but did not overshadow the overall positive room experience.
Hotel Villa Kaylaka maintains a high standard of cleanliness with rooms consistently praised as spotless and welcoming. The staff's exceptional service and friendly demeanor significantly contribute to the hotel's positive atmosphere with many guests appreciating their attentiveness and willingness to help, despite occasional language barriers.
The spa area offers a relaxing environment with features such as a jacuzzi, sauna, hotbeds and hydro massage, catering well to small groups. While some guests suggested improvements and noted disappointments like the absence of steam baths, the overall spa experience remains positive.
The outdoor pool area is another highlight, offering a serene spot with picturesque views and additional amenities like a jacuzzi. Guests look forward to enjoying the pool in the warmer months, although some suggest heating the pool for winter use.
The comfort of beds at Hotel Villa Kaylaka receives varied reviews with standard beds generally deemed very comfortable, but sofa beds and pillows occasionally falling short of expectations in terms of firmness and comfort.
In summary, Hotel Villa Kaylaka impresses guests with its spectacular natural setting, comfortable accommodations, cleanliness, attentive staff and enjoyable dining experiences, making it a highly recommended retreat for those seeking tranquility and scenic beauty. Show more
InfoSummary of reviewsТуристически дом Кайлъка is highly praised for its exceptional location within Kailaka Park, providing a tranquil, nature-rich setting perfect for relaxation and leisurely walks. The clean air, nearby lake, summer amphitheater and variety of restaurants add to the appeal, while the property's large free parking and pet-friendly policy make it ideal for families and pet owners. It's conveniently close to Pleven's city center, balancing nature and accessibility.
The rooms receive mixed reviews. Positively, they are often described as comfortable, spacious, modern and clean with effective air conditioning. However, some guests have experienced issues such as lack of amenities, cleanliness concerns, unpleasant odors, small bathrooms and inadequate lighting.
Cleanliness is generally a strong point at the hotel with most reviews describing the rooms and common areas as very clean and well-maintained. Although there are occasional lapses, the overall standard of hygiene is commendable.
The staff at Туристически дом Кайлъка are consistently noted for their friendliness, politeness and responsiveness, greatly enhancing the guest experience. Despite some minor language barriers, the staff's courteous demeanor contributes to a welcoming atmosphere. Guests also appreciate the good food and service in the hotel's restaurant with soundproofing ensuring a peaceful stay even during events.
The beds, however, receive mixed feedback. While some find them comfortable, many guests report issues with hardness, cleanliness of bedding and overall comfort. Improving the quality of mattresses and bed linens could enhance the overall guest experience.
In summary, Туристически дом Кайлъка offers a serene and convenient location, generally clean and modern rooms and standout staff service with some room for improvement in bedding comfort and room amenities. Show more
