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Mercure Racławice Dosłońce Conference&SPA

Raclawice , Dosłońce- Dale (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMercure Racławice Dosłońce Conference&SPA is a peaceful and relaxing hotel located in a quiet area surrounded by green fields. The breakfast and dinner offerings are generally satisfying, although some guests have experienced long wait times and mediocre food quality. The rooms are spacious but in need of updating and better maintenance. The cleanliness standards have been inconsistent with some guests reporting issues such as mold and rust. The staff are friendly and helpful, although some have lacked professionalism. The spa and wellness facilities are excellent with a wide range of massage options and stunning views. The pool area is great but in need of repair and better lighting. Families with children will appreciate the playroom and animation program, although some have found the breakfast prices for children to be too high. Overall, Mercure Racławice Dosłońce Conference&SPA is a great place for those seeking a peaceful getaway with plenty of activities for families and excellent spa facilities.
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Hotel with Spa

Welcome to the Mercure Racławice Dosłońce Conference & SPA's spa and wellness zone, an idyllic retreat where you can escape from the hustle and bustle of daily life and immerse yourself in complete relaxation. Immerse yourself in the unique atmosphere of the Balinese SPA, where the scent of natural essential oils and the skilled touch of therapists from Bali will soothe your body and soul. Indulge in luxurious treatments featuring Polish brand, YONELLE, which specializes in rejuvenating the appearance of the skin. Take a dip in the recreational swimming pool, soothe your muscles in the jacuzzi, or sweat out the toxins in the dry, steam, or herbal sauna. For a truly immersive experience, try one of the sauna rituals, designed to pamper and rejuvenate. From around the world massages to face and neck care, the spa has a variety of treatments for women and men, as well as special treatments for children. Come experience the ultimate in relaxation surrounded by nature at Mercure Racławice Dosłońce Conference & SPA's spa.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

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Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

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4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Superior Twin Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Standard Twin Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

About Mercure Racławice Dosłońce Conference&SPA

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Guest Reviews

8.3

Very Good

Location

Mercure Racławice Dosłońce Conference&SPA is a hotel located in the middle of a peaceful and quiet area surrounded by beautiful green fields. While there are no other facilities, shops, bars or restaurants around, this is the perfect location for those who seek to escape from the hustle and bustle of the city and are willing to rely solely on the hotel. The restaurant serves until 9 pm but the hotel is not too far from Krakow and it's a great starting point for exploring the nearby mountains and Racławice. The location is ideal for taking relaxing walks and the hotel offers well-planned stays for individual guests. However without a car, it's impossible to travel around the area as there's no public transportation or taxis nearby. Overall, this hotel is perfect for those seeking a peaceful and relaxing getaway.

Breakfast

Guests have generally enjoyed the breakfast at Mercure Racławice Dosłońce Conference&SPA, describing it as varied, delicious and plentiful. The restaurant also offers a decent wine selection. However, some guests have experienced waiting times and disorganization in the dining area and a few have noted that the quality of the rooms could be improved. Despite these minor flaws, many guests were impressed with the breakfast selection, including options for vegetarians, homemade oatmeal and fresh products. Prices for children's breakfast were also criticized. Overall, the hotel offers a satisfying breakfast experience for its guests.

Dinner

While there were some negative reviews regarding dinner at Mercure Racławice Dosłońce Conference&SPA, overall the food was described as varied and plentiful. However, some guests said that the food was mediocre or of poor quality with some even receiving frozen pizza. Several guests experienced long wait times for their meals and felt that the a la carte restaurant needed improvement, while others were disappointed by the lack of vegan options on the menu. One couple even found their romantic tasting menu dinner to be underwhelming and inconsistent. Despite these issues, some guests found the restaurant to be on a high level with tasty pizzas, a delicious herb-infused meal from the hotel garden and good options for vegetarians. While there were some concerns about the preparation and salt levels of dishes, overall the quality of ingredients was deemed good. However, it seems that service could be improved with some guests mentioning that their orders took a long time to arrive or that their server didn't check in on them. Additionally, some felt that the restaurant should not turn off the lights while guests were still dining. Despite some shortcomings, it seems that guests generally enjoyed the breakfast and dinner offerings at the hotel.

Rooms

The Mercure Racławice Dosłońce Conference&SPA hotel offers spacious rooms, comfortable beds and great views. However, the decor and overall condition of the rooms need updating as there are signs of wear and tear such as peeling walls and worn carpets. Guests have reported issues with cleanliness, including mold in the rooms and dirty curtains. Some rooms have been poorly maintained with broken shower doors, while others have been severely lacking in necessary amenities such as safety rails in the pool area. Despite these issues, some guests have praised the hotel's staff, the spa facilities and the breakfast quality. The hotel's interior design is also a highlight, providing a stunning atmosphere upon arrival.

Cleanliness

The Mercure Racławice Dosłońce Conference&SPA has received mixed reviews when it comes to cleanliness. While some guests have praised the hotel for being clean and fresh, others have reported issues such as rust on radiators and doors in the spa area, as well as mold in the rooms and on the ceiling of the swimming pool area. The cleanliness of the bathroom has also been a point of concern for some guests with recommendations for more thorough cleaning in some cases. However, others have reported comfortable and clean rooms. Despite these issues, some guests have praised the relaxed and pleasant atmosphere of the hotel. Overall, the cleanliness standards of the Mercure Racławice Dosłońce Conference&SPA have been inconsistent and some guests have felt that the hotel is in need of refurbishment and more attention to detail in cleaning and maintenance.

Staff

The staff at Mercure Racławice Dosłońce Conference&SPA have been described as friendly, helpful and competent by guests. The receptionists are particularly praised for their willingness to answer questions with Bogdan mentioned as especially pleasant. However, a few negative reviews noted that some staff members lacked professionalism and were not attentive to details such as floral arrangements and cleanliness in the dining area. Overall, the hotel is seen as having a welcoming atmosphere and helpful receptionists. The hotel's spa staff received mixed reviews with some guests feeling that they were more focused on themselves than on their clients.

Spa

The spa and wellness facilities at Mercure Racławice Dosłońce Conference&SPA have received excellent reviews from guests. With a wide range of massage options, all of which are done very professionally, it's no wonder visitors thoroughly enjoy this part of their stay. The outdoor hot tub and the jacuzzi next to the pool are particular highlights. The spa has a beautiful setting with stunning views, making it an excellent place to relax and unwind. The Balinese massages are highly recommended, as are other treatments. While some guests experienced minor issues such as a sauna not working or a lack of information, overall, the spa is a huge plus point for this hotel.

Pool

The Mercure Racławice Dosłońce Conference&SPA offers a decently sized, beautiful pool for guests to enjoy. However, some reviewers noted that the pool was sometimes empty and that the pool area lacked sufficient lighting. Additionally, some guests complained about the temperature of the water and the lack of open hours for the pool area. Despite these issues, many reviewers described the pool as great and spacious with some even including compliments for the jacuzzi. However, some guests noted that the pool area was in need of repair and that there was visible mold in the changing rooms. Overall, guests enjoyed the pool area but noted some areas for improvement.

Family

Families with children will love Mercure Racławice Dosłońce Conference&SPA, as there are plenty of activities for kids to enjoy. There is a playroom for children and the hotel is pet-friendly, providing pet bowls in the rooms and allowing dogs to roam freely in certain areas of the hotel. Parents and children alike will appreciate the interesting animation program that caters to both. However, some reviewers have noted a lack of information and some have found the breakfast prices for children to be too high. On the other hand, the hotel is well-planned for simultaneous events, so guests are not disturbed at night. Guests have also praised the hotel's flexibility with providing child-friendly meals and the presence of plenty of activities and animators for children. Overall, Mercure Racławice Dosłońce Conference&SPA is a great place for families to stay with plenty of fun things to keep the kids happy.

Yes, Mercure Racławice Dosłońce Conference&SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Mercure Racławice Dosłońce Conference&SPA.

Yes, Mercure Racławice Dosłońce Conference&SPA welcomes dogs.

Yes, parking facilities are available at Mercure Racławice Dosłońce Conference&SPA.

No, Mercure Racławice Dosłońce Conference&SPA doesn't have a gym.

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