Gostinitsa Grand
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Summary of reviewsGostinitsa Grand stands out for its peaceful and conveniently situated location, making it an ideal choice for visitors seeking tranquility while remaining close to the city's attractions. The hotel is just a short walk away from iconic sites and the Syrdarya river embankment with the city center easily accessible. Taxi rides within the city are affordable and convenient, enhancing the overall experience for travelers.
The hotel's charm is accentuated by its clean, cozy environment and a delightful courtyard adorned with trees, flowers and a fountain. Guests frequently praise the hotel staff for their friendliness and hospitality, which contribute to a welcoming atmosphere. Despite some elements of the interior being slightly outdated, the tidiness and comfort provided more than compensate for these minor issues. Adding to its appeal are the convenient parking facilities and easy access from the highway.
Breakfast at Gostinitsa Grand is a celebrated highlight, offering a variety of appetizing options to cater to different tastes. The buffet includes fresh pastries, porridge, scrambled eggs, fruits and vegetables with a special touch of homemade quality. Friendly staff enhance this dining experience, ensuring guests start their day satisfied and happy.
The rooms are described as clean, spacious and well-maintained, matching the online photos. Guests appreciate the comfortable beds, good showers and thoughtful provisions. The cleanliness of the hotel is frequently highlighted, contributing significantly to the overall sense of comfort and coziness. Though there are occasional mentions of minor issues like unpleasant towel smells, the general emphasis remains on the high standards of cleanliness and order.
The staff at Gostinitsa Grand receive high praise for their friendliness, politeness and attentiveness. Their responsive and caring nature, combined with professional service, ensures guests feel comfortable and well-cared for. The reception staff, in particular, are noted for their politeness and helpfulness.
Parking facilities are secure and convenient with ample space available both in the courtyard and behind closed gates, providing peace of mind for travelers.
However, feedback on the beds is mixed. While many guests commend the large, clean and firm beds, others express dissatisfaction with issues such as uncomfortable pillows, protruding springs and non-orthopedic mattresses. These concerns suggest a need for some improvements in the bedding to ensure comfort for all guests.
Overall, Gostinitsa Grand offers a harmonious blend of tranquility, convenience and warm hospitality with a few areas for improvement to enhance the guest experience further.
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The hotel's charm is accentuated by its clean, cozy environment and a delightful courtyard adorned with trees, flowers and a fountain. Guests frequently praise the hotel staff for their friendliness and hospitality, which contribute to a welcoming atmosphere. Despite some elements of the interior being slightly outdated, the tidiness and comfort provided more than compensate for these minor issues. Adding to its appeal are the convenient parking facilities and easy access from the highway.
Breakfast at Gostinitsa Grand is a celebrated highlight, offering a variety of appetizing options to cater to different tastes. The buffet includes fresh pastries, porridge, scrambled eggs, fruits and vegetables with a special touch of homemade quality. Friendly staff enhance this dining experience, ensuring guests start their day satisfied and happy.
The rooms are described as clean, spacious and well-maintained, matching the online photos. Guests appreciate the comfortable beds, good showers and thoughtful provisions. The cleanliness of the hotel is frequently highlighted, contributing significantly to the overall sense of comfort and coziness. Though there are occasional mentions of minor issues like unpleasant towel smells, the general emphasis remains on the high standards of cleanliness and order.
The staff at Gostinitsa Grand receive high praise for their friendliness, politeness and attentiveness. Their responsive and caring nature, combined with professional service, ensures guests feel comfortable and well-cared for. The reception staff, in particular, are noted for their politeness and helpfulness.
Parking facilities are secure and convenient with ample space available both in the courtyard and behind closed gates, providing peace of mind for travelers.
However, feedback on the beds is mixed. While many guests commend the large, clean and firm beds, others express dissatisfaction with issues such as uncomfortable pillows, protruding springs and non-orthopedic mattresses. These concerns suggest a need for some improvements in the bedding to ensure comfort for all guests.
Overall, Gostinitsa Grand offers a harmonious blend of tranquility, convenience and warm hospitality with a few areas for improvement to enhance the guest experience further.
Hotel with Parking
Offers good parking facilities for its guests. It has received excellent reviews. It is a very good place to stay.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Small Hotel
Guest Reviews
Gostinitsa Grand is a well-situated hotel that boasts a peaceful and quiet location away from the bustle of major streets. Perfect for those who appreciate tranquility, the hotel provides a relaxing environment conducive to a good night's sleep. Its convenient location makes it easy to navigate the small city with iconic places and the Syrdarya river embankment within walking distance. The city center is close by and easily accessible, making it a suitable spot for those who want proximity without the noise. For any trips around the city, taxi rides are affordable and quick; reaching most destinations costs no more than 300 tenge, while the journey to the airport usually takes about 30 minutes at a cost of 1800 tenge.
The hotel itself is clean, cozy and has a charming courtyard adorned with trees, flowers and a fountain, providing a pleasant view from the rooms. The staff are noted for their friendliness and hospitality, adding to the overall welcoming atmosphere. Convenient parking and easy access from the highway further enhance the appeal of this location for travelers. While some elements of the interior may be outdated, the tidiness and comfort of the hotel more than make up for it. Overall, Gostinitsa Grand offers a harmonious blend of tranquility, convenience and warm hospitality.
At 'Gostinitsa Grand', breakfast is a celebrated highlight among guests, boasting a variety of appetizing options that cater to different tastes. Many guests have praised the breakfast as being excellent, delicious and satisfying with a superb buffet that includes fresh pastries, porridge, scrambled eggs and a selection of fruits and vegetables. The homemade quality of the breakfast is often noted with some guests commending the chef for preparing special requests to ensure that everyone leaves full and happy.
The breakfast offerings include delightful hot dishes, such as tasty porridge and delicious scrambled eggs, paired with a great variety of pastries. The inclusion of items like homemade sour cream, yogurt, sausage, cheese and even black caviar adds a touch of luxury and personalization to the meal. Friendly and hospitable staff, such as Malika, have enhanced the dining experience with warm welcomes and attentive service, ensuring that breakfast stands out as a memorable start to the day.
Though some reviews mentioned that breakfast can be repetitive, the general consensus is overwhelmingly positive, highlighting the freshness, variety and delicious taste of the morning spread. The inviting atmosphere and delightful breakfast are often cited as reasons for guests to return to the hotel, making breakfast at Gostinitsa Grand a delightful and essential part of the stay.
Gostinitsa Grand offers a cozy and comfortable experience for guests, featuring clean, spacious and well-maintained rooms. The rooms, often described as clean and warm, match the photos on the hotel's website and provide a welcoming ambiance. Several guests appreciated complimentary upgrades, enhancing their stay without extra cost.
The hotel's inner courtyard and the overall building contribute to a pleasant atmosphere. Rooms are equipped with convenient amenities such as comfortable beds, good showers and provisions like bathrobes and slippers. Many guests highlighted the cleanliness and the cozy feel of the rooms, which made their stay enjoyable.
Breakfast at the hotel is a pleasant experience, contributing to the overall sense of comfort. The rooms are not only clean and spacious but also equipped with thoughtful details such as lamps by the bedside for convenience. With plenty of parking space available, the hotel offers both comfort and practicality for travelers.
Gostinitsa Grand receives mixed feedback regarding its beds. On the positive side, guests frequently commend the hotel for its large and clean beds, some even describing them as extremely comfortable or sufficiently firm. The pleasant sleeping experience is highlighted by a few who mention sleeping wonderfully thanks to good beds, mattresses and pillows.
However, there are also significant criticisms. Several reviewers express dissatisfaction with uncomfortable beds and pillows with some mentioning issues like terrible pillows and mattresses, protruding springs and non-orthopedic mattresses. Concerns about the beds being a bit tired and the unpleasant smell of pillows are also noted, resulting in requests for mattress replacements.
While the beds at Gostinitsa Grand impress some guests with their size and firmness, there are considerable concerns regarding the comfort and maintenance, suggesting a need for improvements to meet all visitors' expectations.
Gostinitsa Grand impresses with its exceptional levels of cleanliness, which greatly contributes to a cozy and comfortable stay. Guests have consistently noted that the rooms are clean, neat and well-maintained with many highlighting the comfort of sleeping in clean bedding. The overall hotel environment is described as cozy, quiet and perfectly clean with everything in working condition including the air conditioner and TV. Clean towels and carpets add to the pristine atmosphere, though there are occasional mentions of some issues such as unpleasant towel smells and stained mattresses. Despite these minor setbacks, the emphasis remains on the hotel’s commitment to maintaining high standards of cleanliness and order, making it a dependable choice for travelers seeking a tidy and comfortable experience.
Gostinitsa Grand has received high praise for its staff, consistently described as friendly, polite and welcoming. Guests have often noted the staff's responsiveness and attentiveness with particular appreciation for their caring and hospitable nature. The hotel personnel, including the chef, have been highlighted for their professionalism and exceptional service. The reception staff, especially, have been commended for their politeness and helpfulness, ensuring a warm welcome and a smooth check-in process. Additionally, the cleanliness and orderliness of the hotel enhance the overall positive experience, accompanied by delicious breakfasts featuring hot pastries. Despite a few isolated incidents of rudeness, the general consensus is that the staff at Gostinitsa Grand are a key factor in making guests feel comfortable and well-cared for during their stay.
Gostinitsa Grand offers a variety of parking options that cater to the needs of its guests. The hotel features a secure, private parking area within its premises, ensuring convenience and safety. Guests have highlighted the ample parking space available, both in the courtyard and behind closed gates, making it easy to park their vehicles. Although some mentioned that the parking lot behind the gate is small, it typically has enough spots for guests. Overall, the parking at Gostinitsa Grand has been positively reviewed with its secure and convenient setup being noteworthy features.
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Location
The hotel itself is clean, cozy and has a charming courtyard adorned with trees, flowers and a fountain, providing a pleasant view from the rooms. The staff are noted for their friendliness and hospitality, adding to the overall welcoming atmosphere. Convenient parking and easy access from the highway further enhance the appeal of this location for travelers. While some elements of the interior may be outdated, the tidiness and comfort of the hotel more than make up for it. Overall, Gostinitsa Grand offers a harmonious blend of tranquility, convenience and warm hospitality.
Breakfast
The breakfast offerings include delightful hot dishes, such as tasty porridge and delicious scrambled eggs, paired with a great variety of pastries. The inclusion of items like homemade sour cream, yogurt, sausage, cheese and even black caviar adds a touch of luxury and personalization to the meal. Friendly and hospitable staff, such as Malika, have enhanced the dining experience with warm welcomes and attentive service, ensuring that breakfast stands out as a memorable start to the day.
Though some reviews mentioned that breakfast can be repetitive, the general consensus is overwhelmingly positive, highlighting the freshness, variety and delicious taste of the morning spread. The inviting atmosphere and delightful breakfast are often cited as reasons for guests to return to the hotel, making breakfast at Gostinitsa Grand a delightful and essential part of the stay.
Rooms
The hotel's inner courtyard and the overall building contribute to a pleasant atmosphere. Rooms are equipped with convenient amenities such as comfortable beds, good showers and provisions like bathrobes and slippers. Many guests highlighted the cleanliness and the cozy feel of the rooms, which made their stay enjoyable.
Breakfast at the hotel is a pleasant experience, contributing to the overall sense of comfort. The rooms are not only clean and spacious but also equipped with thoughtful details such as lamps by the bedside for convenience. With plenty of parking space available, the hotel offers both comfort and practicality for travelers.
Beds
However, there are also significant criticisms. Several reviewers express dissatisfaction with uncomfortable beds and pillows with some mentioning issues like terrible pillows and mattresses, protruding springs and non-orthopedic mattresses. Concerns about the beds being a bit tired and the unpleasant smell of pillows are also noted, resulting in requests for mattress replacements.
While the beds at Gostinitsa Grand impress some guests with their size and firmness, there are considerable concerns regarding the comfort and maintenance, suggesting a need for improvements to meet all visitors' expectations.
Cleanliness
Staff
Parking
No, Gostinitsa Grand doesn't have any pool.
No, a spa isn't available at Gostinitsa Grand.
Yes, Gostinitsa Grand welcomes dogs.
Yes, parking facilities are available at Gostinitsa Grand.
No, Gostinitsa Grand doesn't have a gym.
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