Quito-0.21270700,
-78.49232600,
Queseras Del Medio E 11-205(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsFenix Hotel in Quito garners enthusiastic reviews, particularly for its exceptional location, delightful breakfast offerings, spacious rooms, impeccable cleanliness, and outstanding staff service. Situated in a prime spot near the historic center and Coliseo Rumiñahui, the hotel provides guests with a convenient and safe base for exploring the city or attending local events. The proximity to key attractions, combined with a peaceful ambiance away from the bustling center, makes it an ideal retreat for visitors.
Guests consistently praise the hotel’s breakfast for its delicious, hearty selections that offer a satisfying start to the day. The buffet, noted for its fresh and varied products, operates until 10 a.m., allowing a leisurely morning for travelers. Although some have suggested improvements in variety, particularly concerning drinks and baked goods, the positive feedback far outweighs the negatives, highlighting a generally enjoyable dining experience.
The hotel’s rooms are lauded for their spaciousness and cleanliness, providing a comfortable and well-equipped environment for guests. Modern facilities and ample storage contribute to the welcoming atmosphere, despite occasional minor issues like room arrangements and street noise. The commitment to cleanliness and comfort consistently stands out, making it a favored choice for visitors, including those returning.
Cleanliness extends throughout the hotel, with reviews frequently noting the immaculate state of both rooms and public areas. This attention to detail, coupled with modern updates and a pleasant aroma, assures guests of a comfortable and hygienic stay.
Another significant highlight of Fenix Hotel is its exceptional staff. Guests fondly recall the warmth and friendliness of the team, which offers attentive and personalized service throughout their stay. The staff's proactive assistance and cordial nature add to the hotel's welcoming environment, ensuring each visitor feels valued and comfortable.
Overall, Fenix Hotel presents a highly recommended option for travelers to Quito, distinguished by its excellent location, delicious breakfast, spacious and clean rooms, and a staff dedicated to outstanding service. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Provides a basic spa experience with essential treatments. Known for its affordable prices and convenient location. Guests appreciate the relaxing atmosphere and quality of the spa services.
Dog Friendly Hotel
This hotel is a pet-friendly option that offers basic amenities and a convenient location. It provides a comfortable stay for guests traveling with pets.
Hotel with Parking
This hotel provides parking for its guests.
3-Star Hotel
This hotel is situated in an old part of Quito close to the filled park Parque El Ejido. For a comfortable stay in Quito, the venue offers 35 rooms fitted with a safe box, a minibar fridge, and a writing desk.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Superior Queen RoomThe spacious double room features soundproof walls, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room features soundproof walls, a minibar, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room has soundproof walls, a minibar, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room has soundproof walls, a minibar, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Superior Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This single room has soundproof walls, flat-screen TV with satellite channels, city views, as well as chocolate for guests.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has soundproof walls, flat-screen TV with satellite channels, city views, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in a prime spot, Fenix Hotel is an ideal choice for visitors seeking convenience and comfort in Quito. Just a short distance from the historic center, the hotel boasts an excellent location that guests find both safe and accessible. Proximity to the Coliseo Rumiñahui is a highlight, making the hotel a perfect base for concertgoers who appreciate the ease of being able to walk to events. The neighborhood offers the dual benefit of being near the bustling center while also providing a tranquil retreat for travelers. Many commend the modern facilities and an exceptional restaurant, underlining both the location and the quality of service provided by the friendly staff. The Fenix Hotel comes highly recommended for its seamless blend of location, cleanliness, and service excellence, ensuring a memorable stay in Quito.
Breakfast
Fenix Hotel's breakfast has been consistently praised by guests for its delicious taste and hearty offerings. Many appreciated the buffet for its varied and fresh products, describing the breakfast as excellent, plentiful, and exceeding expectations. A number of reviewers highlighted the benefit of the buffet serving until 10 a.m., allowing for a more relaxed start to the day. The buffet-style service has received commendations for its quality and the cozy atmosphere it provides. Furthermore, guests found the location convenient and appreciated the combination of good breakfast and comfortable facilities, reinforcing the hotel's value for money.
However, some feedback indicated areas for improvement, noting a lack of variety, especially regarding cold and hot drinks, baked goods, and overall dish selection. Despite this, the positive remarks about the overall breakfast experience at Fenix Hotel outweigh the negatives, showcasing a generally satisfying and enjoyable start to the day for travelers.
Rooms
Fenix Hotel receives high praise from guests who consistently highlight the spacious and impeccably clean rooms. Many reviewers find the rooms well-equipped, providing ample space to store and hang belongings comfortably. The accommodation is described as meeting expectations with modern facilities and a welcoming atmosphere. While some guests faced minor inconveniences, such as being given two single beds instead of a double, the overall impression remains positive. The location is appreciated, and the excellent service contributes to an enjoyable stay. Despite occasional noise issues from street-facing rooms, cleanliness and comfort are consistently noted as standout features, making the hotel a favored choice for returning visitors.
Cleanliness
Nestled in a prime location, Fenix Hotel consistently impresses guests with its cleanliness and well-maintained facilities. Patrons frequently commend the hotel for its immaculate rooms, where the pleasant aroma and contemporary updates contribute to an exceptionally comfortable stay. Located favorably for concert-goers heading to Rumiñahui Coliseum, the hotel provides a welcoming base for both relaxation and exploration. Visitors also appreciate the friendly staff and excellent service that complement the overall cleanliness, making it a preferred choice for those seeking a clean and conveniently situated accommodation. With its reputation for spotless spaces and a welcoming atmosphere, Fenix Hotel seems to be an ideal spot for travelers who prioritize hygiene and hospitality.
Staff
At Fenix Hotel, guests consistently rave about the outstanding service provided by the hotel's staff. The warmth and friendliness of the staff make a lasting impression from the moment guests arrive, with exceptional treatment being a common theme throughout their stay. The team is noted for being extraordinarily kind and attentive to guests' needs, always eager to help and resolve any queries with a smile. Their kindness and cordiality are indisputable, creating a welcoming and comfortable environment for all who visit. The hotel's staff is not only friendly but also highly attentive, going above and beyond to ensure a pleasant experience. Whether it's their proactive assistance or just the small, thoughtful touches like the permanent tea station, it's clear the staff at Fenix Hotel plays a pivotal role in making it a memorable place to stay.
No, Fenix Hotel doesn't have any pool.
Yes, a spa is available at Fenix Hotel.
Yes, Fenix Hotel welcomes dogs.
Yes, parking facilities are available at Fenix Hotel.