Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Grand Residences Riviera Cancun, All Inclusive, receives consistently positive reviews from guests. The staff is particularly highlighted for their exceptional service, making guests feel right at home. The hotel is considered top-class, offering a 5-star experience with delicious food and superb facilities. While there may have been minor cons during their stay, guests still report a great overall experience. The hotel is also praised for its beauty and is considered by some guests to offer the best experience in the world.
Riviera Maya Suites enjoys outstanding reviews, primarily driven by its prime location, exceptional cleanliness and dedicated staff. Situated just minutes from Playa del Carmen’s vibrant 5th Avenue and close to the beach, the hotel offers an ideal balance between accessibility to bustling urban life and a serene retreat. Guests consistently commend the property for its tranquil, lush surroundings that provide a peaceful oasis amidst the lively environment.
The hotel’s accommodations, ranging from spacious apartments to secluded bungalows, are celebrated for their cleanliness and comfort. Facilities like fully equipped kitchens, daily cleaning services and modern amenities such as washers and dryers cater to families and individual travelers, making it a convenient choice for extended stays. Despite some comments on dated furniture, the overall comfort and functionality of the accommodations are highly regarded.
Cleanliness extends to the entire property, including the beautifully maintained pool area, which is highlighted as a refreshing retreat with ample shade and seating. The surrounding natural vegetation enhances the secluded ambiance, appealing to those seeking a pleasant and relaxing environment.
Guests frequently praise the outstanding service provided by the staff with team members noted for their friendliness, attentiveness and efficiency. Positive experiences are often tied to the helpful nature of the staff, from the front desk receptionists to housekeeping and maintenance teams. Their ability to communicate effectively in English further enhances the guest experience.
Although WiFi connectivity received mixed feedback, many guests found it reliable and effective, particularly due to the two-router system in each apartment. The pool and children's pool areas are also well-received, offering a clean and enjoyable space for relaxation and family activities.
The hotel’s proximity to the beach, along with amenities such as beach chairs and towels, makes it convenient for beachgoers. While the nearby beach occasionally faces seaweed issues, alternatives like Mamitas Beach are appreciated for cleaner conditions.
Parking at Riviera Maya Suites is another highly praised feature with guests benefiting from a secure, covered underground garage that is both free and easily accessible. This adds significant convenience and peace of mind for those traveling by car.
Riviera Maya Suites also strikes a fine balance for those looking to enjoy Playa del Carmen’s nightlife. Its close proximity to 5th Avenue's lively bars and restaurants allows easy exploration, while its tranquil setting provides a quiet retreat from the nighttime bustle.
While many guests find the beds comfortable and spacious, a notable number of reviews mention the beds being too firm, which might affect some guests’ comfort during their stay.
In summary, Riviera Maya Suites stands out for its prime location, clean and spacious accommodations, beautiful surroundings and exceptional service, making it a top choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Hyatt Ziva Cancun All-Inclusive is a five-star hotel that offers exceptional facilities and services. Guests rave about the prime location, which is close to a ferry that takes guests to Isla Mujeres and allows them to experience Cancun while being in one of the less crowded areas. The hotel has two beaches, one of which is private and offers calmer and cleaner waters than other beaches in Cancun. The breakfast receives high praise from guests with many noting the large selection of food and varied options. The dinner options at Hyatt Ziva Cancun All-Inclusive received high marks from a majority of guests with some praising the delicious food at the Italian restaurant and others raving about the varied options at the different restaurants on the property. The hotel offers beautiful and comfortable rooms with great amenities and the cleanliness of the hotel is consistently praised by guests. The staff is described as amazing, kind and excellent with many guests commenting that they made them feel comfortable and welcome. The pool area is excellent with multiple pools, including a huge main pool and an infinity pool on the rooftop, offering beautiful scenery from every angle of the property. The beach experience is also beautiful with calm, clear water and stunning shades of blue. Hyatt Ziva Cancun All-Inclusive is a great property for families looking to have an excellent experience together with a dedicated kids room and a great Kids Club. Overall, it is a wonderful choice for those visiting Cancun and many guests highly recommend it.
Nestled between pristine white beaches and the jungle, Rosewood Mayakoba is listed as the number 1 spa in the world by Forbes Mexico. This is the perfect resort for any guest looking for a luxurious and relaxing getaway.
Riu Caribe - All Inclusive is highly regarded for its idyllic beachfront location, offering guests a serene setting with a wide sandy beach and calm seas perfect for relaxation. Its prime position in Cancun's Hotel Zone makes it convenient for visitors to explore local nightlife, dining, and attractions, aided by accessible transportation options.
Guests are particularly impressed by the hotel's dining experiences. The breakfast buffet is a standout, boasting a diverse selection that caters to international and vegetarian preferences, all while enjoying scenic views. Dinner options are praised for their variety and quality, although some guests seek more diversity in the menu to match the expectations of a 5-star experience.
Accommodations receive positive feedback for their modernity, spaciousness, and breathtaking views of the Caribbean Sea from private balconies. The hotel's commitment to cleanliness is evident throughout, from immaculate rooms to well-maintained public areas and the beach. The attentive and friendly staff further enhance the guest experience, offering exceptional service that makes visitors feel welcomed and valued.
Recreational facilities such as the pool and beach areas are highlights, with guests appreciating the cleanliness, ample loungers, and poolside amenities, including a swim-up bar. The lively atmosphere around the pools adds to the enjoyment, though family-friendly activities could be expanded. While the spa offers high-quality treatments that justify their cost, the gym could benefit from improvements in equipment and space to meet guest expectations better.
Overall, Riu Caribe - All Inclusive delivers a memorable stay with its stunning location, excellent service, and comprehensive facilities, making it a favored choice for couples, young adults, and families seeking both relaxation and entertainment.
Panacea Condo Tulum is a highly recommended hotel due to its perfect location, situated in a quiet area but close to convenient stores, bars and restaurants. The breakfast is amazing with a wide variety of fresh and homemade options and the staff is helpful, kind and attentive. The rooms are spacious, well-equipped, clean and comfortable with private pools and excellent bathroom facilities. The hotel is well-maintained and clean with lovely spacious rooms and a beautiful maintained garden. The hotel offers a great gym equipped with everything you need for a nice workout and the outdoor pool area is a highlight for guests with many praising the two public pools and private pools available. The private pools are a particular favorite of many travelers, allowing them to enjoy the stunning surroundings in complete privacy. Overall, Panacea Condo Tulum is an affordable, modern and clean hotel that exceeds all expectations.
Riu Palace Riviera Maya - All Inclusive is highly regarded for its exceptional location, offering breathtaking views and a serene beachfront position. Nestled in a safe neighborhood, the hotel provides easy access to local attractions such as Playa del Carmen, Cancun, Tulum, and Chichen Itza, making it an ideal base for exploring the region. The turquoise sea nearby ensures beautiful beach access, significantly enhancing the guest experience.
The breakfast service at the hotel is celebrated for its variety and quality, with a buffet spread that caters to all tastes. Guests rave about the diverse offerings, deeming the breakfast exceptional and satisfying, though early breakfast options are somewhat limited. Dinner at Riu Palace Riviera Maya receives positive feedback for its variety, with multiple restaurants providing excellent cuisine, although some guests note limited menus at certain venues.
The rooms are noted for their cleanliness and comfort, with spacious and well-equipped accommodations offering a cozy retreat. While some guests mention issues with bathroom layouts and views, these minor inconveniences are overshadowed by the overall positive impression. The hotel infrastructure and front desk services are praised for efficiency and hospitality, further enhancing the guest experience.
Cleanliness is a standout feature of Riu Palace Riviera Maya, with the hotel consistently maintaining immaculate conditions in all areas. The staff's dedication to cleanliness complements the high standards of service, contributing to the hotel's welcoming ambiance.
The staff receives high accolades for their friendly and professional demeanor, ensuring guests feel at home throughout their stay. Whether offering drinks poolside or assisting in the lobby, the staff's attentiveness and warmth significantly enhance the hospitality experience.
The pool area is another highlight, appreciated for its cleanliness and maintenance, featuring a swim-up bar and multiple pools with sea views. Despite some feedback on pool size and water temperature, guests generally enjoy the pool amenities.
The beach offers a picturesque retreat with pristine sands, attentive service, and ample sunbeds, providing a serene environment for relaxation. Its beauty and tranquility contribute significantly to the overall guest satisfaction.
Overall, Riu Palace Riviera Maya - All Inclusive impresses with its location, service, and facilities, offering a comfortable and clean retreat for guests seeking a beachfront paradise with access to cultural attractions.
The Cancún Airport Zone hotel is frequently lauded for its strategic location in a secure and tranquil residential area close to the airport, making it ideal for short stays or transit. Guests appreciate its proximity to the airport, which is a convenient 15-20 minute drive away, despite minor difficulties in locating the property and its relative remoteness from Cancun's central attractions. This seclusion, however, affords a peaceful environment away from the city's hustle and bustle, reinforcing a sense of safety with controlled access points. The neighborhood boasts a few restaurants and supermarkets within reasonable driving distance, adding to the overall convenience and excellent value for money.
The breakfast experience, although mixed, generally receives positive feedback. Guests highlight the quality and taste of the food with items like scrambled eggs, fresh fruit, toast and excellent coffee standing out. The availability of a communal kitchen allows for a personalized breakfast routine, despite some wishes for a more varied selection.
The accommodations attract high praise for their cleanliness, spaciousness and comfort. Modern amenities such as private bathrooms, air conditioning and flat-screen TVs enhance the guest experience. Shared facilities like kitchens, living rooms and dining areas further add to the communal and homely atmosphere. Guests enjoy features like large showers, en-suite bathrooms and private balconies, all contributing to a peaceful and quiet stay. The staff's friendliness and helpfulness further elevate the experience, ensuring guests feel safe and well-catered to.
The hotel's exceptional cleanliness is widely commended with both rooms and common areas meticulously maintained. Modern, well-decorated interiors make for a comfortable and aesthetically pleasing stay, bolstered by polite and thoughtful staff. The ease of check-in and check-out processes is also frequently highlighted, contributing to a seamless guest experience.
Staff at the Cancún Airport Zone hotel receive significant commendation for their warmth and attentiveness. Individuals such as Irene, Maria, Alan and Helena are specifically mentioned for their exceptional hospitality. The staff's responsiveness and flexibility, especially in accommodating late arrivals and assisting with local tips and emergency situations, leave a lasting positive impression.
The WiFi service is generally praised for its reliability and strength, making activities like streaming Netflix easy for guests. Though there are occasional issues like intermittent connectivity or slow speeds, overall, the WiFi is considered a convenient and valuable aspect of the stay.
Parking at the hotel is another positive feature with guests appreciating the free, ample and secure parking spaces right in front of the property. The area is safe and the additional shuttle service to and from the airport, offered by the owner for a small fee, further enhances convenience.
The quality and comfort of the beds are frequently highlighted with large, clean and comfortable bedding contributing to a restful stay. While there are occasional mentions of beds being too firm, the overall reception is positive, bolstered by the attentive service and cleanliness of the rooms.
In summary, Cancún Airport Zone is a highly recommended choice for travelers seeking convenience, modern amenities and a secure, peaceful stay near the airport, complemented by exceptional staff and cleanliness standards.