Riu Palace Riviera Maya - All Inclusive
Playa del Carmen
20.61163600,
-87.08734400
,
Av Xaman-ha Mza 9 Y 10 Lote 1 Fase Ii, Playacar
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Summary of reviewsRiu Palace Riviera Maya - All Inclusive is highly regarded for its exceptional location, offering breathtaking views and a serene beachfront position. Nestled in a safe neighborhood, the hotel provides easy access to local attractions such as Playa del Carmen, Cancun, Tulum, and Chichen Itza, making it an ideal base for exploring the region. The turquoise sea nearby ensures beautiful beach access, significantly enhancing the guest experience.
The breakfast service at the hotel is celebrated for its variety and quality, with a buffet spread that caters to all tastes. Guests rave about the diverse offerings, deeming the breakfast exceptional and satisfying, though early breakfast options are somewhat limited. Dinner at Riu Palace Riviera Maya receives positive feedback for its variety, with multiple restaurants providing excellent cuisine, although some guests note limited menus at certain venues.
The rooms are noted for their cleanliness and comfort, with spacious and well-equipped accommodations offering a cozy retreat. While some guests mention issues with bathroom layouts and views, these minor inconveniences are overshadowed by the overall positive impression. The hotel infrastructure and front desk services are praised for efficiency and hospitality, further enhancing the guest experience.
Cleanliness is a standout feature of Riu Palace Riviera Maya, with the hotel consistently maintaining immaculate conditions in all areas. The staff's dedication to cleanliness complements the high standards of service, contributing to the hotel's welcoming ambiance.
The staff receives high accolades for their friendly and professional demeanor, ensuring guests feel at home throughout their stay. Whether offering drinks poolside or assisting in the lobby, the staff's attentiveness and warmth significantly enhance the hospitality experience.
The pool area is another highlight, appreciated for its cleanliness and maintenance, featuring a swim-up bar and multiple pools with sea views. Despite some feedback on pool size and water temperature, guests generally enjoy the pool amenities.
The beach offers a picturesque retreat with pristine sands, attentive service, and ample sunbeds, providing a serene environment for relaxation. Its beauty and tranquility contribute significantly to the overall guest satisfaction.
Overall, Riu Palace Riviera Maya - All Inclusive impresses with its location, service, and facilities, offering a comfortable and clean retreat for guests seeking a beachfront paradise with access to cultural attractions.
Categories
The breakfast service at the hotel is celebrated for its variety and quality, with a buffet spread that caters to all tastes. Guests rave about the diverse offerings, deeming the breakfast exceptional and satisfying, though early breakfast options are somewhat limited. Dinner at Riu Palace Riviera Maya receives positive feedback for its variety, with multiple restaurants providing excellent cuisine, although some guests note limited menus at certain venues.
The rooms are noted for their cleanliness and comfort, with spacious and well-equipped accommodations offering a cozy retreat. While some guests mention issues with bathroom layouts and views, these minor inconveniences are overshadowed by the overall positive impression. The hotel infrastructure and front desk services are praised for efficiency and hospitality, further enhancing the guest experience.
Cleanliness is a standout feature of Riu Palace Riviera Maya, with the hotel consistently maintaining immaculate conditions in all areas. The staff's dedication to cleanliness complements the high standards of service, contributing to the hotel's welcoming ambiance.
The staff receives high accolades for their friendly and professional demeanor, ensuring guests feel at home throughout their stay. Whether offering drinks poolside or assisting in the lobby, the staff's attentiveness and warmth significantly enhance the hospitality experience.
The pool area is another highlight, appreciated for its cleanliness and maintenance, featuring a swim-up bar and multiple pools with sea views. Despite some feedback on pool size and water temperature, guests generally enjoy the pool amenities.
The beach offers a picturesque retreat with pristine sands, attentive service, and ample sunbeds, providing a serene environment for relaxation. Its beauty and tranquility contribute significantly to the overall guest satisfaction.
Overall, Riu Palace Riviera Maya - All Inclusive impresses with its location, service, and facilities, offering a comfortable and clean retreat for guests seeking a beachfront paradise with access to cultural attractions.
Hotel with All Inclusive Packages
Offers a luxurious all-inclusive experience with elegant accommodations, gourmet dining, and a wide range of activities. Known for its excellent service and beautiful beachfront location, perfect for a relaxing getaway.
Hotel with Children's Pool
Features a children's pool and a kids' club to keep younger guests entertained. The all-inclusive nature simplifies dining and activities for families.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
Hotel with Parking
Hotel with Gym
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Guest Reviews
The Riu Palace Riviera Maya boasts a truly remarkable location that consistently resonates with guests who appreciate its stunning beachfront position. Nestled in a safe neighborhood, this property offers breathtaking views right on the ocean, providing an oasis of tranquility. Its central location offers easy access to Playa del Carmen, Cancun, Tulum, and even Chichen Itza, making it a perfect base for exploring the rich cultural and natural attractions of the region. Guests continually praise the gorgeous surroundings and the convenience of being close to everything, adding significant value to the experience. The proximity to the turquoise sea ensures beautiful beach access, enhancing the overall appeal of the location. For those with family ties nearby, the location's convenience is especially appreciated, while the fabulous service complements the exceptional position of the hotel. Overall, the Riu Palace Riviera Maya's location is a major highlight for visitors seeking an idyllic beachfront retreat with easy access to local attractions.
At Riu Palace Riviera Maya - All Inclusive, breakfast is an occasion to revel in variety and quality. Guests consistently praise the spectacular morning offerings, highlighting a truly exceptional array of foods. With options that cater to every palate, the breakfast spread is deemed incredible and even referred to as the best ever by some visitors. The buffet boasts a marvelous selection that includes an abundant choice of fruits, cheeses, dairy products, meats, breads, pancakes, waffles, and sweets, ensuring all tastes are satisfied. Although there are limited early breakfast options, the overall experience is marked by plentiful variety and exceptional quality, providing guests with everything they could wish for to start their day.
The dining experience at Riu Palace Riviera Maya - All Inclusive offers a diverse range of choices and generally receives positive feedback for its variety and quality. Guests appreciate the excellent selection of six distinct restaurants, including Italian, Japanese, Mexican, Meat, Contemporary, and a Buffet, ensuring there is something to satisfy almost every palate. The specialty restaurants are highlighted for their very good dinners and minimal wait times, with multiple options available to cater to various tastes. While the overall dining experience is lauded for its delicious and complete offerings, there are some notes on the limited menu at certain venues and a restricted dinner schedule. Despite a few comments on average and occasionally cold dishes, the prevalent sentiment is that the dinner experience is quite good, contributing to the hotel's reputation for a superb dining atmosphere.
The rooms at Riu Palace Riviera Maya stand out for their impressive cleanliness and comfort. Guests frequently highlighted the exceptional presentation and the ample space available in the accommodations. The rooms are well equipped, providing a comfortable and clean environment that meets expectations for an all-inclusive resort.
While the rooms received praise for their overall condition and comfort, some guests noted that the view from the room did not quite match their hopes. The bathroom design was also mentioned as a drawback, with issues like sticking doors and layout concerns. Despite these minor inconveniences, the rooms generally left a positive impression, supported by superb room cleaning and attentive service from the staff.
The infrastructure, along with the front desk services, received cheers for their efficiency and hospitality, further enhancing the guest experience. The variety of food available complemented the comfortable room settings, making for a satisfying stay at the hotel. Overall, the hotel provides a comfortable and clean retreat with welcoming staff, despite minor issues with the room layout and views.
The reviews for the beds at Riu Palace Riviera Maya - All Inclusive present a mixed picture. Guests frequently praise the comfort of the beds, with several noting their high level of comfort during their stay. However, there are concerns about the softness of the mattresses, with some guests finding them too soft for their liking. A few mentions indicate that certain beds were either small or provided a sinking feeling, which detracted from the overall experience. While the bedding occasionally felt reminiscent of a lower-tier hotel, the general sentiment leans towards beds being comfortable for many guests.
Riu Palace Riviera Maya - All Inclusive is celebrated for its exceptional cleanliness, consistently garnering praise for its immaculate conditions throughout the hotel. Guests frequently highlight the spotless surroundings, noting that the hotel maintains a pristine level of cleanliness in all areas, including rooms, restaurants, and the beach. The staff's dedication to maintaining a superbly clean environment is evident, as they are mentioned for their continual efforts to keep the premises tidy. This commitment to cleanliness complements the overall impressive service provided by the staff, further enhancing the guest experience. The hotel's grounds are also notably well-kept, contributing to its beautiful and friendly ambiance. Visitors remark on the high standards of the hotel, making it not only a visually impressive destination but also a reliably clean one.
At Riu Palace Riviera Maya, guests are met with exceptional service that's hard not to notice. The hotel's staff consistently receives high praise for their friendly demeanor and professional conduct, ensuring that visitors feel welcome and appreciated. Whether at the pool, beach, or in the lobby, attentive staff members make it their mission to cater to every need, offering drinks and assistance with genuine warmth that many guests describe as feeling like home.
The ease of check-in and check-out processes is enhanced by the courteous and efficient staff, providing a seamless start and end to the stay. Moreover, their attentiveness and jovial disposition contribute significantly to the overall hospitality experience, setting a tone of comfort and relaxation throughout the visit.
Whether it’s delivering beachside refreshments or maintaining an approachable presence across the resort, the staff at Riu Palace Riviera Maya demonstrate commendable dedication and a friendly aura that amplify the enjoyment of a guest's stay. Only a lone exception in the security department diverged from the all-around helpfulness noted by guests, showcasing an impressive consistency in customer service across the board.
The pool area at Riu Palace Riviera Maya - All Inclusive generally receives positive feedback from guests who appreciate its cleanliness and maintenance. The pool areas are widely regarded as fantastic, featuring a swim-up bar and multiple pools that face the sea, offering great views. Guests enjoy the abundance of sun loungers around the pools, which enhances their relaxation experience. While there are four delightful pools, some guests feel that the pools might be a bit small for the size of the hotel. Additionally, a heated pool is available, although a few guests noted that the water temperature was too warm. Some minor improvements could include addressing the presence of sand at the bottom of the pools and ensuring consistent water quality to enhance the overall swimming experience. Despite these points, the pool area remains a highlight of the resort for many visitors.
Nestled along the stunning coastline, the beach at Riu Palace Riviera Maya is nothing short of breathtaking, offering guests a magnificent and picturesque retreat. This incredible beach stands out not only for its beauty but also for the exceptional services provided to visitors. The pristine sands are beautifully maintained, ensuring a clean and welcoming environment for all. Guests enjoy easy access to sunbeds, with plenty available for relaxation under the tropical sun. The beach staff are attentive, dedicated to maintaining the area's charm and cleanliness, creating a pleasantly secure atmosphere for everyone. The serene environment is further enhanced by the absence of numerous vendors, allowing visitors to unwind without frequent interruptions. The beach truly contributes to an overall delightful experience, epitomizing comfort and tranquility, and providing varied scenery for nightly enjoyment.
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Location
Breakfast
Dinner
Rooms
While the rooms received praise for their overall condition and comfort, some guests noted that the view from the room did not quite match their hopes. The bathroom design was also mentioned as a drawback, with issues like sticking doors and layout concerns. Despite these minor inconveniences, the rooms generally left a positive impression, supported by superb room cleaning and attentive service from the staff.
The infrastructure, along with the front desk services, received cheers for their efficiency and hospitality, further enhancing the guest experience. The variety of food available complemented the comfortable room settings, making for a satisfying stay at the hotel. Overall, the hotel provides a comfortable and clean retreat with welcoming staff, despite minor issues with the room layout and views.
Beds
Cleanliness
Staff
The ease of check-in and check-out processes is enhanced by the courteous and efficient staff, providing a seamless start and end to the stay. Moreover, their attentiveness and jovial disposition contribute significantly to the overall hospitality experience, setting a tone of comfort and relaxation throughout the visit.
Whether it’s delivering beachside refreshments or maintaining an approachable presence across the resort, the staff at Riu Palace Riviera Maya demonstrate commendable dedication and a friendly aura that amplify the enjoyment of a guest's stay. Only a lone exception in the security department diverged from the all-around helpfulness noted by guests, showcasing an impressive consistency in customer service across the board.
Pool
Beach
Yes, Riu Palace Riviera Maya - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Riu Palace Riviera Maya - All Inclusive.
No, Riu Palace Riviera Maya - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Riu Palace Riviera Maya - All Inclusive.
Yes, Riu Palace Riviera Maya - All Inclusive has a gym.
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