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4-Star Hotels Taking Steps Towards Sustainability in Quintana Roo
181 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Summary of reviews
Eterna Tulum is a brand new hotel with stunning and luxurious rooms, modern furniture and lovely architectural design. The hotel is situated in a quiet part of town, slightly far from the beach but in a convenient location nearby local coffee shops and restaurants in Tulum. The staff is warm, professional, friendly and always helpful with guests appreciating the nice energy of the staff and the fact that they go above and beyond to exceed expectations. The hotel offers fantastic amenities, including air conditioning and high-speed wifi that are both very convenient and efficient. The breakfast experience is a mixed bag, but there are still some enjoyable options to be found. The pool is a mixed bag with some guests raving about its beauty and others criticizing its size and cleanliness. However, the hotel's outdoor spaces were deemed great with spectacular facilities and architecture. The beds are extraordinarily comfortable with guests consistently mentioning how comfy they are. Despite some negatives, overall, guests found their stay comfortable and relaxing in a stylish hotel with good cleanliness and service.
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Sustainability Journey
4 Star
Pool
Private Pool
Outdoor Pool
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Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
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Sustainability Journey
4 Star
Beach
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Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
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Sustainability Journey
4 Star
Beach
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Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Sustainability Journey
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Summary of reviews
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
4 Star
Sustainability Journey
Golf
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Summary of reviews
Occidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
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4 Star
Sustainability Journey
Luxury
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Summary of reviews
Meliá Cozumel - All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Meliá Cozumel - All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price.
Categories
4 Star
Sustainability Journey
Luxury
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Categories
Sustainability Journey
4 Star
Luxury
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Categories
Sustainability Journey
4 Star
Pool
Outdoor Pool
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Summary of reviews
Alquimia Hotel Boutique in Tulum offers a delightful blend of tranquility, charm, and convenience, providing guests with an exceptional beachfront experience. Positioned directly on the mesmerizing sands of Tulum Beach, the hotel presents a serene retreat with direct beach access. The peaceful location offers easy walking distance to nearby dining and nightlife, maintaining a balance between relaxation and local exploration. The beach club enhances guest enjoyment with comfortable loungers set against stunning ocean views.
Guests often commend the hotel's culinary offerings, with breakfast noted for its tasty quality, particularly the eggs rancheros. Despite a late start and some comments on limited variety and higher pricing, the overall dining experience is praised for delicious dishes and excellent service. Dining options include a beachfront setting that adds to the ambiance, although the restaurant closes early.
Alquimia's accommodations are celebrated for their rustic charm, offering unique elements like straw roofs and outdoor bathrooms. The rooms, although compact, are creatively decorated, providing clean and comfortable settings with breathtaking ocean views. Despite minor issues like noise and aging amenities, the beach-side access and inviting atmosphere create a distinctive, relaxing stay.
The hotel staff is frequently highlighted for their exceptional service, contributing significantly to guests' positive experiences. Team members are known for their friendly, accommodating nature, notably going above and beyond to ensure satisfaction.
WiFi connectivity varies, with strong service at the beach yet inconsistent performance in some rooms. The inviting pool and additional amenities, including a spa and beachfront restaurant/bar, cater to leisure and convenience seekers.
The beach at Alquimia Hotel Boutique garners high praise for its natural beauty and tranquility. Providing comfortable lounging options, the beach serves as a peaceful escape with superb scenery. The hotel's romantic ambiance, complemented by thoughtful gestures and cozy accommodations, makes it an attractive choice for couples. Additionally, the pet-friendly environment adds to the hotel's charm, welcoming furry companions with open arms.
Overall, Alquimia Hotel Boutique presents a captivating choice for those seeking a harmonious blend of relaxation, scenic beauty, and proximity to Tulum's vibrant culture.
Guests often commend the hotel's culinary offerings, with breakfast noted for its tasty quality, particularly the eggs rancheros. Despite a late start and some comments on limited variety and higher pricing, the overall dining experience is praised for delicious dishes and excellent service. Dining options include a beachfront setting that adds to the ambiance, although the restaurant closes early.
Alquimia's accommodations are celebrated for their rustic charm, offering unique elements like straw roofs and outdoor bathrooms. The rooms, although compact, are creatively decorated, providing clean and comfortable settings with breathtaking ocean views. Despite minor issues like noise and aging amenities, the beach-side access and inviting atmosphere create a distinctive, relaxing stay.
The hotel staff is frequently highlighted for their exceptional service, contributing significantly to guests' positive experiences. Team members are known for their friendly, accommodating nature, notably going above and beyond to ensure satisfaction.
WiFi connectivity varies, with strong service at the beach yet inconsistent performance in some rooms. The inviting pool and additional amenities, including a spa and beachfront restaurant/bar, cater to leisure and convenience seekers.
The beach at Alquimia Hotel Boutique garners high praise for its natural beauty and tranquility. Providing comfortable lounging options, the beach serves as a peaceful escape with superb scenery. The hotel's romantic ambiance, complemented by thoughtful gestures and cozy accommodations, makes it an attractive choice for couples. Additionally, the pet-friendly environment adds to the hotel's charm, welcoming furry companions with open arms.
Overall, Alquimia Hotel Boutique presents a captivating choice for those seeking a harmonious blend of relaxation, scenic beauty, and proximity to Tulum's vibrant culture.
Categories
Sustainability Journey
4 Star
Beach
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Categories
Sustainability Journey
4 Star
Beachfront
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Summary of reviews
Avani Cancun Airport, previously known as NH Cancun Airport, enjoys a strategic location near Cancun Airport, making it an ideal choice for travelers with early or late flights. Guests appreciate the hotel's accessibility with the airport only a five to ten-minute drive away, complemented by a free shuttle service. Additionally, its proximity to a major shopping center and outlet mall adds convenience for quick meals or last-minute shopping, although the somewhat secluded location is best suited for short stays or layovers.
The hotel is noted for its modern and clean facilities. Rooms are particularly praised for their spaciousness, contemporary decor and comfort, including high-quality bedding and well-equipped amenities. Newly refurbished rooms provide a fresh and inviting environment. Despite isolated incidents of subpar cleanliness, the overall sentiment is overwhelmingly positive, highlighting the housekeeping's efficiency in maintaining spotless conditions.
Breakfast at Avani Cancun Airport is frequently highlighted as a high point, offering a diverse and plentiful selection, including both European and Mexican dishes. Early availability is a plus for those needing an early start and while some guests found the additional charge for breakfast a bit steep, the quality and variety were generally well-received. Occasional crowding and lapses in food replenishment were noted but did not significantly detract from the overall positive experience.
Dinner experiences received mixed reviews. The food quality, particularly items like shrimp tacos and seafood spaghetti, was often praised, while the service efficiency, both in the restaurant and room service, was critiqued for being slow. The dining atmosphere left something to be desired with mentions of a cold and sometimes disorganized environment.
Staff at Avani Cancun Airport are mostly praised for their friendliness and attentiveness with specific employees receiving accolades for exceptional service. Some reviews pointed out inefficiencies and lapses in communication, especially at the reception and restaurant, but the general impression remains positive.
The hotel offers reliable and fast free Wi-Fi, though some guests experienced connectivity issues. Its gym, while small, is well-equipped and functional, providing a pleasant workout environment. The pool area is described as clean and enjoyable, albeit small and sometimes crowded. Parking facilities are generally well-regarded for being secure, free and spacious, though minor concerns about ventilation and cleanliness were mentioned.
For families, the hotel offers certain conveniences like kids' meal options and a relaxing atmosphere, though it received mixed feedback regarding child-friendliness due to issues like small bathrooms and lack of adequate baby facilities.
In summary, Avani Cancun Airport provides a highly satisfactory stay with its modern, clean rooms, convenient location and generally positive service, making it a reliable choice for travelers, particularly those in transit.
The hotel is noted for its modern and clean facilities. Rooms are particularly praised for their spaciousness, contemporary decor and comfort, including high-quality bedding and well-equipped amenities. Newly refurbished rooms provide a fresh and inviting environment. Despite isolated incidents of subpar cleanliness, the overall sentiment is overwhelmingly positive, highlighting the housekeeping's efficiency in maintaining spotless conditions.
Breakfast at Avani Cancun Airport is frequently highlighted as a high point, offering a diverse and plentiful selection, including both European and Mexican dishes. Early availability is a plus for those needing an early start and while some guests found the additional charge for breakfast a bit steep, the quality and variety were generally well-received. Occasional crowding and lapses in food replenishment were noted but did not significantly detract from the overall positive experience.
Dinner experiences received mixed reviews. The food quality, particularly items like shrimp tacos and seafood spaghetti, was often praised, while the service efficiency, both in the restaurant and room service, was critiqued for being slow. The dining atmosphere left something to be desired with mentions of a cold and sometimes disorganized environment.
Staff at Avani Cancun Airport are mostly praised for their friendliness and attentiveness with specific employees receiving accolades for exceptional service. Some reviews pointed out inefficiencies and lapses in communication, especially at the reception and restaurant, but the general impression remains positive.
The hotel offers reliable and fast free Wi-Fi, though some guests experienced connectivity issues. Its gym, while small, is well-equipped and functional, providing a pleasant workout environment. The pool area is described as clean and enjoyable, albeit small and sometimes crowded. Parking facilities are generally well-regarded for being secure, free and spacious, though minor concerns about ventilation and cleanliness were mentioned.
For families, the hotel offers certain conveniences like kids' meal options and a relaxing atmosphere, though it received mixed feedback regarding child-friendliness due to issues like small bathrooms and lack of adequate baby facilities.
In summary, Avani Cancun Airport provides a highly satisfactory stay with its modern, clean rooms, convenient location and generally positive service, making it a reliable choice for travelers, particularly those in transit.
Categories
4 Star
Sustainability Journey
Honeymoon
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Info
Summary of reviews
Real Inn Cancún stands out primarily for its exceptional location in Cancún's Hotel Zone, showcasing picturesque lagoon views and convenient access to both bustling downtown and serene beach areas. Its strategic position makes it easy for guests to reach Isla Mujeres, Playa del Carmen and various public beaches without hassle. The hotel’s proximity to bus stations further enhances its convenience for transit users. While the immediate dining options are limited, efficient public transportation mitigates this minor drawback.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
Categories
4 Star
Sustainability Journey
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
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Info
Summary of reviews
The Hilton Garden Inn Cancun Airport is favored by guests primarily for its unmatched location within the airport grounds, making it exceptionally convenient for travelers with late arrivals and early departures. Proximity to the terminals and car rental services, along with a complimentary shuttle, ensures easy and fast transfers, offering unparalleled convenience.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
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Sustainability Journey
4 Star
Honeymoon
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Sustainability Journey
4 Star
Spa
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Summary of reviews
Allegro Playacar - All Inclusive Resort is highly praised for its prime beachfront location within the scenic and secure neighborhood of Playacar. Guests enjoy the beautiful, clean beach with ample loungers and palm tree shade, making it perfect for relaxation. Proximity to Playa del Carmen's lively Fifth Avenue enhances the convenience, allowing guests to effortlessly blend tranquility with vibrant city life. The resort's setting amidst lush flora and fauna adds to the serene environment, making it a sought-after destination.
The resort receives commendations for its cleanliness with exceptionally maintained rooms, bathrooms, common areas, beaches and pools. Although minor issues in bathroom and pool maintenance are noted, the overall impression is one of a clean, beautiful and organized resort. The variety and high quality of the food in various dining options enhance the experience.
The breakfast offerings receive positive feedback for their taste and quality, despite some comments on limited variety and the lack of air conditioning in dining areas. Dinner experiences are mixed with the themed restaurants being favorable, especially the Mexican one, although the need for reservations can be a drawback.
Room experiences are varied. Many guests find the rooms comfortable, clean and well-furnished with pleasant features like hammocks on terraces, yet there are frequent mentions of dampness, humidity and maintenance issues. Despite these concerns, the rooms are generally considered functional and comfortable.
The staff's exceptional friendliness and attentiveness stand out, contributing greatly to the resort's welcoming atmosphere. Personalized service, especially from individuals like René and Graciela Lopez, receives frequent praise. The animation team also enhances the guest experience with engaging performances and a friendly demeanor.
The Wi-Fi service is generally satisfactory with good connectivity throughout the property, including the beach. However, minor inconsistencies are occasionally reported.
The pool area is highly appreciated for its cleanliness, design and strategic positioning, offering both relaxation and activities for all guests. The family-friendly environment, including a kids' club and child-friendly pools, make it an attractive option for families, although some feel there could be more activities for children.
The beach is frequently highlighted as a standout feature, being beautiful, well-maintained and conveniently located. The clear, shallow waters and ample sunbeds contribute to a relaxing and enjoyable beach experience.
The beds receive mixed reviews; while many guests find them comfortable, there are recurring issues concerning hard mattresses, outdated linens and occasional infestations.
As a four-star resort, Allegro Playacar presents a mixed bag. While it excels in location, outdoor areas, cleanliness and service, the quality of rooms and some dining options fall short of four-star expectations. Despite this, the resort is generally seen as offering good value for money, balancing its strengths with needed improvements. Overall, it remains a popular choice for a memorable stay in Playa del Carmen.
The resort receives commendations for its cleanliness with exceptionally maintained rooms, bathrooms, common areas, beaches and pools. Although minor issues in bathroom and pool maintenance are noted, the overall impression is one of a clean, beautiful and organized resort. The variety and high quality of the food in various dining options enhance the experience.
The breakfast offerings receive positive feedback for their taste and quality, despite some comments on limited variety and the lack of air conditioning in dining areas. Dinner experiences are mixed with the themed restaurants being favorable, especially the Mexican one, although the need for reservations can be a drawback.
Room experiences are varied. Many guests find the rooms comfortable, clean and well-furnished with pleasant features like hammocks on terraces, yet there are frequent mentions of dampness, humidity and maintenance issues. Despite these concerns, the rooms are generally considered functional and comfortable.
The staff's exceptional friendliness and attentiveness stand out, contributing greatly to the resort's welcoming atmosphere. Personalized service, especially from individuals like René and Graciela Lopez, receives frequent praise. The animation team also enhances the guest experience with engaging performances and a friendly demeanor.
The Wi-Fi service is generally satisfactory with good connectivity throughout the property, including the beach. However, minor inconsistencies are occasionally reported.
The pool area is highly appreciated for its cleanliness, design and strategic positioning, offering both relaxation and activities for all guests. The family-friendly environment, including a kids' club and child-friendly pools, make it an attractive option for families, although some feel there could be more activities for children.
The beach is frequently highlighted as a standout feature, being beautiful, well-maintained and conveniently located. The clear, shallow waters and ample sunbeds contribute to a relaxing and enjoyable beach experience.
The beds receive mixed reviews; while many guests find them comfortable, there are recurring issues concerning hard mattresses, outdated linens and occasional infestations.
As a four-star resort, Allegro Playacar presents a mixed bag. While it excels in location, outdoor areas, cleanliness and service, the quality of rooms and some dining options fall short of four-star expectations. Despite this, the resort is generally seen as offering good value for money, balancing its strengths with needed improvements. Overall, it remains a popular choice for a memorable stay in Playa del Carmen.
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4 Star
Sustainability Journey
Golf
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Sustainability Journey
4 Star
Luxury
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Summary of reviews
Villa Morena Boutique Hotel Ecoliving provides an extraordinary retreat set amidst the lush greenery of the jungle near Akumal, offering a serene escape for those seeking peace and quiet away from the bustling tourist areas of Tulum and Playa del Carmen. The hotel's beautifully maintained surroundings feature exotic gardens and a welcoming pool, combined with charming bungalows that ensure a comfortable and aesthetically pleasing stay. The immersive natural environment harmoniously aligns with a commitment to ecological values, leaving guests with a lasting impression. The staff, including attentive owners like Vanessa and Manuel, receive consistent praise for their warmth and hospitality, enhancing the overall experience and making guests feel truly at home.
The dining options are a highlight, with breakfasts lauded for their variety, quality, and fresh ingredients, often considered among the best in Mexico. Dinners delight guests with a fusion of homemade Italian and Mexican cuisine, focusing on authenticity and remarkable flavors. The spacious and spotlessly clean rooms, equipped with large, comfortable beds and thoughtful amenities like mosquito nets, contribute to a restful and luxurious experience.
Privacy considerations aside, the accommodations offer unique charm and serene jungle views, bolstered by the hotel's dedication to cleanliness. The pool area is a standout feature, offering the feel of a natural cenote and a tranquil space for relaxation. Families find Villa Morena to be a welcoming haven, with child-friendly offerings and a warm, family-oriented atmosphere that appeals to those traveling with children. Overall, Villa Morena Boutique Hotel Ecoliving provides a memorable retreat, striking a perfect balance between seclusion and accessibility in its eco-friendly setting.
The dining options are a highlight, with breakfasts lauded for their variety, quality, and fresh ingredients, often considered among the best in Mexico. Dinners delight guests with a fusion of homemade Italian and Mexican cuisine, focusing on authenticity and remarkable flavors. The spacious and spotlessly clean rooms, equipped with large, comfortable beds and thoughtful amenities like mosquito nets, contribute to a restful and luxurious experience.
Privacy considerations aside, the accommodations offer unique charm and serene jungle views, bolstered by the hotel's dedication to cleanliness. The pool area is a standout feature, offering the feel of a natural cenote and a tranquil space for relaxation. Families find Villa Morena to be a welcoming haven, with child-friendly offerings and a warm, family-oriented atmosphere that appeals to those traveling with children. Overall, Villa Morena Boutique Hotel Ecoliving provides a memorable retreat, striking a perfect balance between seclusion and accessibility in its eco-friendly setting.
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Sustainability Journey
4 Star
Family
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Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
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4 Star
Sustainability Journey
Beachfront
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Sustainability Journey
4 Star
Beachfront
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2
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