Accessible Hotels, Resorts, Aparthotels in Quintana Roo

Haven Riviera Cancun - All Inclusive - Adults Only

Resort in Cancun

8.9

Excellent

From $357

$

Accessible Resort

This resort features an accessible ramp lobby with no stairs or steps, 11 elevators, and a connecting ramp between the main building and floor 0 for access to various facilities including the gym, spa, bars, and restaurants. The website conforms to WCAG 2.0 level AA. Accessible rooms have low-height counters and sinks, and the resort offers Junior Suites with roll-in showers. It also provides pool ramps or sloped entry, step-free entrance, and accessible common bathrooms.

Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? Yes

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? Yes

Are assistance/guide dogs allowed in the hotel/accommodation? No

In the rooms, is there a level-access (roll-in) shower? Yes, in all rooms

In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: Garden View

Are wheelchairs offered to guests who do not come with their own? Yes, at a cost:

Hotel Maya Luna Adults Only

Hotel in Mahahual

8.4

Very Good

From $30

$

Accessible Hotel Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People with autism

Aloft Tulum

Hotel in Tulum

8.7

Very Good

$

Accessible Hotel

This hotel provides comprehensive accessibility features including 10 accessible parking spaces, accessible airport shuttle, braille/raised signage, doorbell and phone notification, elevators with 150 cm wide doors, low-height electrical sockets in bathrooms, and valet for wheelchair-equipped vehicles. It also offers accessible on-site parking, accessible entrances to the pool, business center, fitness center, and main entrance, accessible on-site restaurants, interior corridor room access, accessible vanities, alarm clock telephone ringers, closed caption TV, lowered deadbolts, electrical outlets, night guards, viewports, and lever handles on guest room doors. Mobility accessible rooms are available.

Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are blind

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms

In the rooms, does the toilet have support handrails? Yes, in certain rooms

Are wheelchairs offered to guests who do not come with their own? Νο

Grand Hyatt Playa del Carmen Resort

Resort in Playa del Carmen

8.1

Very Good

From $230

$

Accessible Resort

This resort offers guaranteed accessibility features including roll-in showers, toilet grab bars, wide room doors, and bed height between 17-23 inches. Public areas are extensively accessible with accessible parking, common bathrooms, available wheelchairs, accessible airport shuttle, concierge desk, gym, path of travel, pool, public washroom, and registration desk. Accessible rooms feature walk-in showers, wide doorways, and lowered amenities.

Presidente InterContinental Cozumel Resort & Spa by IHG

Resort in Cozumel

9.2

Excellent

From $288

$

Accessible Resort

This resort features 1 King Beachfront Wheel Chair Accessible rooms, Premium Accessible rooms (with 1 King or 2 Queen beds, beach access, reef view), and 2 Queen Classic Accessible rooms. Accessible rooms include features like accessible bathtubs, shower grab bars, bed height between 17-23 inches, and low height sinks. The property has wheelchair accessibility throughout its grounds, handicapped parking, pool ramp or sloped entry, pool lift, accessible front desk, business center, concierge desk, lounge, parking, path to elevator, registration desk, restaurant, and wheelchair-width doorways.

Presidente InterContinental Cancun Resort

Resort in Cancun

8.8

Excellent

From $168

$

Accessible Resort

This resort has 2 accessible rooms and offers ADA compliant elevators, wheelchair availability, and accessible parking with designated spaces. Ramp access is provided to the property and hotel bar lounge. It features wheelchair-accessible business center, concierge desk, lounge, parking, path to elevator, registration desk, restaurant, and wheelchair-width doorways. Accessible rooms include accessible bathtubs, shower grab bars, pool ramp or sloped entry, pool lift, accessible front desk, and low height sinks.

Summary of reviews related to the 'Accessible' categoryThe InterContinental Presidente Cancun Resort receives positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. Arrival and departure are straightforward with accessible parking available. The hotel is generally easy to navigate and efforts are made to accommodate all guests' needs, including placing a dehumidifier in rooms when necessary. The property is considered overall good and the staff is noted for being very accommodating. Additionally, there is accessibility to the gym and specific rooms that are designed to be enabled for disabled guests. However, there's an indication that the hotel could further address some disabilities needs. The resort is located in a safe area, which adds to the comfort and convenience for all visitors.
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Ocean Riviera Paradise All Inclusive

Resort in Playa del Carmen

8.3

Very Good

From $167

$

Accessible Resort

This resort offers bathrooms with spa bathtubs and roll-in showers. It is wheelchair accessible throughout the property, including the lobby, lobby bar, piano bar, plaza area, bowling alley, and restaurants. Handicap rooms are conveniently located in the Daisy family section, close to the main buffet and restaurants. A shuttle tram is available for transportation between the beach area and other facilities. Accessible pools and an accessible adults-only area are also featured.

Occidental Cozumel - All Inclusive

Resort in Cozumel

8.2

Very Good

From $143

$

Accessible Resort

This property has 5 adapted rooms in the Deluxe category, featuring specific adaptations like sink height, shower access, grab bars in the toilet and shower, and a closet rod. It provides an accessible parking space, a front entrance ramp, and is wheelchair accessible with limitations (gym, spa, and La Piazza restaurant are accessible only by stairs). Wheelchair-accessible concierge desk, parking, path of travel, public washroom, and restaurant are available. All areas of the hotel are generally disabled accessible.

Ibis Cancun Centro

Hotel in Cancun

7.9

Good

From $50

$

Accessible Hotel

This is a wheelchair-accessible hotel with private bathrooms featuring roll-in showers, shower grab bars, and toilet grab bars, and wide room doors. It offers accessible parking, braille/raised signage, doorbell and phone notification, and elevators with 150 cm wide doors. Low-height electrical sockets in bathrooms, valet for wheelchair-equipped vehicles, visual aids (braille, tactile signs), lower bathroom sinks, and emergency cords in bathrooms are also available. A Standard Room For Disabled Guests is offered.

Holiday Inn Express & Suites - Playa del Carmen by IHG

Hotel in Playa del Carmen

8.5

Very Good

From $90

$

Accessible Hotel

This hotel provides accessible parking, accessible public washrooms, and wheelchairs available on site. It features braille or raised signage. Standard King Bed, Accessible (Mobility) rooms include roll-in showers, bed height under 25 inches, and shower grab bars. Ramp access to the property and a parking drop-off point adjacent to the entrance are also available.

Fairfield Inn & Suites by Marriott Cancun Airport

Hotel in Cancun

8.3

Very Good

From $100

$

Accessible Hotel

This hotel offers wheelchair access and rooms with facilities for disabled guests. It has special facilities for the disabled (visually impaired/deaf). Wheelchair access is available to common/public areas, and free onsite parking is provided. It also explicitly states 'Wheelchair Access' as an amenity.

Summary of reviews related to the 'Accessible' categoryThe Fairfield Inn & Suites by Marriott Cancun Airport receives positive remarks regarding its accessibility features. The hotel's location close to the airport and easy access make it convenient for travelers, including those with disabilities. The property is described as modern and clean with many reviews highlighting that it is particularly well-equipped for guests with mobility challenges. The accommodations are wheelchair accessible and compliant with ADA standards. Guests commend the accessible rooms, accessible pool and general ease of navigation for wheelchair users throughout the property. Furthermore, the staff is acknowledged as very accommodating, providing good customer response and quick resolution to any issues, contributing to a pleasant stay for all guests, including those with disabilities. However, some minor concerns were noted, such as the lack of an airport pick-up service and the need for better hallway cleaning. Despite these, the hotel remains a favorable choice for disabled guests, who find it welcoming and accessible.
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Renaissance Cancun Resort & Marina

Hotel in Cancun

9.0

Excellent

From $123

$

Accessible Hotel

This resort features on-site accessible self-parking, roll-in showers in some rooms, electronic room keys, and rooms with windows that open. Mobility accessibility is available in some rooms, and the property boasts a total of 36 accessible facilities. It is generally wheelchair-accessible and has lift access.

Summary of reviews related to the 'Accessible' categoryRenaissance Cancun Resort & Marina demonstrates a strong commitment to accessibility for guests with disabilities. The hotel features accessible amenities and reasonable accommodations, making it disability-friendly. Good wheelchair ramps and accessible common facilities ensure ease of movement throughout the property. The lobby and upper floors are designed for easy access, enhancing convenience for all guests. With shuttle access and proximity to a shopping center, the hotel is easy to reach and well-connected. Additionally, the accessible beach club provides an inclusive experience for those seeking leisure by the water. Overall, the hotel offers a very accessible environment, catering effectively to the needs of handicapped guests.
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Wyndham Grand Cancun All Inclusive Resort & Villas

Hotel in Cancun

7.6

Good

From $236

$

Accessible Hotel

This resort is wheelchair-friendly and features lifts (elevators). It offers easy access for wheelchairs and has special facilities for the disabled (visually impaired/deaf). General wheelchair-accessible facilities are available throughout the property.

Bahia Principe Luxury Akumal - All Inclusive

Resort in Akumal

7.9

Good

From $218

$

Accessible Resort

This resort states it has wheelchair access throughout its grounds and offers accessible parking facilities. While specific details on in-room accessibility features like roll-in showers or grab bars are not explicitly provided, the overall property is designed for wheelchair access.

Dreams Tulum Resort & Spa

Resort in Tulum

8.1

Very Good

From $234

$

Accessible Resort

This resort offers accessible parking, accessible front desk, wheelchair accessible spa, and accessible fitness center. It has elevators, public areas are wheelchair accessible, and wheelchair accessible rooms are available upon request. Handicapped parking is also provided.

Grand Velas Riviera Maya - All Inclusive

Resort in Playa del Carmen

9.3

Excellent

From $958

$

Accessible Resort

This luxury resort offers accessible accommodation with accessible rooms featuring roll-in showers, shower seats, and step-free access. It has ramps for restaurants and bars, and a ramp leading to the beach. The pool has rails at average height. The resort also offers wheelchairs, crutches, and canes, and electric wheelchairs are available at no additional charge in Zen Grand and Grand Class ambiances. It has suites on the ground floor specifically equipped for wheelchairs with wide main entrances.

Motto By Hilton Tulum

Hotel in Tulum

8.1

Very Good

$

Accessible Hotel

This hotel offers Queen Rooms with Mobility/Hearing Accessible 3X3 Showers. It is wheelchair accessible with visual aids (Braille) and toilets with grab rails. Other accessibility features include roll-in showers, hearing accessible features, entire unit wheelchair accessible, entire unit located on ground floor, adapted baths, shower chairs, upper floors accessible by elevator, and lower sinks. Accessible parking is available.

Residence Inn by Marriott Playa del Carmen

Aparthotel in Playa del Carmen

8.9

Excellent

$

Accessible Aparthotel

All rooms at this disability-friendly establishment are wheelchair-accessible. It provides parking and applies a sustainable policy. It also offers facilities for disabled guests and wheelchair access.

Occidental at Xcaret Destination - All Inclusive

Resort in Playa del Carmen

8.3

Very Good

From $134

$

Accessible Resort

This resort has disabled accessible rooms with wheel-in showers, and all hotel areas have wheelchair access. Bathrooms in accessible rooms have grab rails and lowered light switches. Accessible elevators are available. Mobility equipment such as commode shower chairs, hoists, and scooters are available for hire.

Eurostars Hacienda Vista Real

Hotel in Playa del Carmen

8.5

Very Good

From $56

$

Accessible Hotel

This hotel offers rooms/facilities for disabled guests and is wheelchair accessible. It has a fitness studio, outdoor pool, and general wheelchair accessibility throughout its grounds.

Accessible Hotels in Quintana Roo