Ramada Encore by Wyndham Queretaro
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Summary of reviewsRamada Encore by Wyndham Queretaro receives largely positive feedback, consistently appreciated for its strategic location. Its proximity to Antea, one of Queretaro's largest shopping centers, makes it ideal for both business and leisure travelers, offering easy access to restaurants, shops and entertainment options. Guests highlight its safe, corporate-friendly environment, advantageous for business-related stays and those visiting industrial parks. Although slightly distant from the city center and the airport, the hotel's tranquil setting and modern amenities provide a comfortable experience.
The breakfast at the hotel is well-received for its delicious and varied offerings, along with excellent service and a friendly atmosphere. Guests enjoy the abundance of options and the continuous refilling of the buffet, though some suggest adding more international selections and fresh fruits. The dining experience extends positively to dinner, where the restaurant's menu diversity and food quality are praised, despite occasional slow service and small portions.
Guest rooms are frequently highlighted for their spaciousness, modern comfort and well-distributed amenities, including clean designs and comfortable beds. However, some guests reported noise issues and occasional cleanliness and maintenance lapses, such as malfunctioning appliances. Nonetheless, the overall comfort and convenience of the rooms meet the expectations of many travelers.
The hotel's cleanliness is a standout feature with many guests acknowledging the well-maintained facilities and tidy rooms. Despite minor inconsistencies in cleaning frequency and conditions of specific areas, the emphasis on cleanliness is consistently noted and appreciated.
Staff professionalism and friendliness receive high marks, enriching the overall guest experience. The hotel staff is commended for their attentiveness, effective communication and willingness to go the extra mile, making the service a highlight despite occasional inconsistencies.
The Wi-Fi service is generally reliable and fast, though some guests experience connectivity issues and occasional service interruptions. The gym, open 24 hours, is clean, well-equipped and practical, valued for its completeness despite being small. The pool appeals to families with its warm, indoor setting but receives mixed feedback due to cleanliness and maintenance concerns.
Parking is convenient with ample, secure and free options, though minor complaints about the underground parking elevator and access are noted. The family-friendly environment of the hotel shines through with tailored amenities and a welcoming atmosphere that caters to family needs, despite some noise from the lively ambiance.
The hotel beds are generally praised for comfort, though opinions on firmness and size vary among guests. Overall, the hotel consistently delivers a solid four-star experience with excellent value for money, meeting the expected standards for cleanliness, comfort and service. It is especially favored by business travelers for its practicality and quality-price ratio.
Categories
The breakfast at the hotel is well-received for its delicious and varied offerings, along with excellent service and a friendly atmosphere. Guests enjoy the abundance of options and the continuous refilling of the buffet, though some suggest adding more international selections and fresh fruits. The dining experience extends positively to dinner, where the restaurant's menu diversity and food quality are praised, despite occasional slow service and small portions.
Guest rooms are frequently highlighted for their spaciousness, modern comfort and well-distributed amenities, including clean designs and comfortable beds. However, some guests reported noise issues and occasional cleanliness and maintenance lapses, such as malfunctioning appliances. Nonetheless, the overall comfort and convenience of the rooms meet the expectations of many travelers.
The hotel's cleanliness is a standout feature with many guests acknowledging the well-maintained facilities and tidy rooms. Despite minor inconsistencies in cleaning frequency and conditions of specific areas, the emphasis on cleanliness is consistently noted and appreciated.
Staff professionalism and friendliness receive high marks, enriching the overall guest experience. The hotel staff is commended for their attentiveness, effective communication and willingness to go the extra mile, making the service a highlight despite occasional inconsistencies.
The Wi-Fi service is generally reliable and fast, though some guests experience connectivity issues and occasional service interruptions. The gym, open 24 hours, is clean, well-equipped and practical, valued for its completeness despite being small. The pool appeals to families with its warm, indoor setting but receives mixed feedback due to cleanliness and maintenance concerns.
Parking is convenient with ample, secure and free options, though minor complaints about the underground parking elevator and access are noted. The family-friendly environment of the hotel shines through with tailored amenities and a welcoming atmosphere that caters to family needs, despite some noise from the lively ambiance.
The hotel beds are generally praised for comfort, though opinions on firmness and size vary among guests. Overall, the hotel consistently delivers a solid four-star experience with excellent value for money, meeting the expected standards for cleanliness, comfort and service. It is especially favored by business travelers for its practicality and quality-price ratio.
Family Friendly Hotel
This hotel offers comfortable accommodations and family-friendly services. Its amenities ensure a pleasant and convenient stay for families.
Hotel with Swimming Pool
Many guests appreciated the indoor pool with its warm, perfectly tempered water, making it particularly enjoyable for children and families. The heated pool and beautiful pool area add to the hotel's appeal with some guests finding it clean and comfortable.
Indoor Pool
Hotel with Parking
The Ramada Encore by Wyndham Queretaro offers a variety of parking options that largely satisfy guest needs. The facility boasts ample, covered and secure parking spaces which many travelers find convenient. An underground parking area adds an extra layer of security, making guests feel safe about leaving their vehicles.
EV charging stations
Accessible Hotel
The hotel offers a Queen Room - Disability Access/Non-Smoking.
Hotel with EV Charging Stations
Ramada Encore by Wyndham Queretaro includes an electric car charging station as part of its parking facilities. This hotel also offers RV/bus/truck parking and express check-out, adding to the convenience for travelers.
4-Star Hotel
This hotel provides modern accommodations and a range of amenities, including a fitness center. It is well-suited for both business and leisure travelers.
Hotel with Indoor Pool
This hotel provides an indoor pool with panoramic views, enhancing the swimming experience with appealing scenery. The indoor pool access is complimentary for guests.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Ramada Encore by Wyndham Queretaro garners considerable praise for its location, which is consistently highlighted as one of its strongest attributes. Situated next to Antea, one of the largest and most beautiful shopping centers in Queretaro, the hotel's position is noted as excellent for both business and leisure travelers. Its accessibility to various restaurants, shops and entertainment options makes it a convenient choice for guests.
The hotel is described as being in a very good, safe area, near not only shopping centers but also corporate areas, making it ideal for work-related stays. Its location is also advantageous for those visiting industrial parks or traveling to other cities, eliminating the need to pass through the city center.
While some reviews mention that the hotel is a bit far from the most central area of the city and the airport, others appreciate its tranquil setting and modern amenities, which contribute to a comfortable stay. The proximity to key points of interest and the convenience of having shopping plazas just steps away are significant perks for many visitors.
Overall, the location of Ramada Encore by Wyndham Queretaro is praised for being practical, accessible and beneficial to both shopping enthusiasts and business travelers.
The breakfast experience at Ramada Encore by Wyndham Queretaro has received mixed reviews from guests. On the positive side, many guests have praised the breakfast for being very delicious, varied and complete, highlighting the excellent service, friendly staff and overall great atmosphere. Several reviews specifically noted the abundance of options and the continuous refilling of the buffet, making it a satisfying start to the day.
However, some guests felt that the breakfast could benefit from more variety and the inclusion of more international options and fresh fruits. A few reviews pointed out issues such as cold food, lack of flavor and occasional disorganization. There were also mentions of inconsistent quality with some days being better than others.
Overall, despite some areas for improvement, the breakfast generally meets expectations with its variety and quality, providing a good value for money and a positive dining experience for many travelers.
The dinner experience at the Ramada Encore by Wyndham Queretaro's restaurant receives mixed reviews, but largely positive comments highlight its quality. Guests often commend the restaurant for its excellent and delicious food and diversity in the menu. Many found the evening service to be very good with a varied and delightful selection of dishes. However, some inconsistencies were noted; certain dishes were met with less enthusiasm and portion sizes were mentioned as small. Additionally, there were occasional complaints about slow service in the evening with some guests experiencing delays that impacted their dining experience. While some found the à la carte options to be on the pricey side, the overall sentiment towards the food quality remains favorable.
The rooms at Ramada Encore by Wyndham Queretaro received a mix of feedback from guests. Positives were frequently highlighted with many guests finding the rooms to be spacious, modern and comfortable, featuring clean designs and decor. Guests appreciated the comfort of the beds and the well-distributed spaces within the rooms, including amenities like microwaves and clean bathrooms. Room service was noted as being excellent and prompt.
On the downside, quite a few reviews mentioned that some rooms were smaller than expected and that cleanliness could use some improvement. Noise was also an issue for some guests, particularly near the elevators or from the hallways. Several guests encountered problems with room readiness upon arrival and reported maintenance issues such as malfunctioning refrigerators, air conditioning and lighting.
Despite these drawbacks, the overall comfort and convenience of the rooms were frequently acknowledged, making it a satisfactory option for many travelers looking for a blend of modern amenities and comfort.
The beds at Ramada Encore by Wyndham Queretaro receive a mix of praise and criticism from guests. On the positive side, there is a consistent emphasis on the comfort of the beds with many reviews highlighting both beds and pillows as very comfortable, contributing significantly to a restful stay. Numerous guests found the mattresses to be super comfortable and the softness of the beds was noted positively by some.
However, there are contrasting opinions with several guests finding the beds too soft and even uncomfortable. A few reviews mentioned that the double beds were smaller and somewhat uncomfortable for two people. Some guests experienced issues with bed firmness, noting that the beds were either too soft or too hard.
Overall, while comfort is a key highlight for many visitors, there are occasional remarks about bed size and firmness that suggest room for improvement.
Ramada Encore by Wyndham Queretaro receives high marks for its overall cleanliness with many guests praising the hotel for being very clean, comfortable and well-maintained. Numerous reviews highlight the excellently kept facilities and tidy rooms, emphasizing the attention to cleanliness and detail across the property. Guests also frequently mention the clean and comfortable beds, adding to their positive experiences. The hotel's modern and clean design is consistently noted, making it a pleasant environment for travelers.
However, some feedback indicates inconsistencies, particularly with the cleaning frequency and the condition of specific hotel areas, such as the pool and certain rooms. Issues such as understaffing in cleaning services, occasional food stains and missed daily cleanings were mentioned. Despite these occasional lapses, the majority of guests found the hotel's cleanliness to be exceptional with clean facilities and rooms being a common theme throughout the reviews.
Ramada Encore by Wyndham Queretaro earns commendation for its staff's exceptional service and friendliness. The staff, described as highly professional, polite and extremely attentive, offer a warm welcome with a smile from the entrance to the reception and throughout the guests' stay. The reception staff is noted for their excellent attention with particular mention of their ability to communicate effectively in English.
The hospitality at the restaurant is impressive, highlighted by attentive waiters who ensure a pleasant dining experience. Breakfast service stands out, drawing praise for its variety and quality, though a few comments suggest room for speed improvement. Cleaning staff maintain high standards, ensuring rooms are well-kept and guests are comfortable.
Guests appreciate the accommodating nature of the personnel with some noting specific instances of staff going the extra mile, like offering complimentary drinks during brief waits. The manager's direct involvement and personal care in guest relations also receive positive feedback.
Despite overwhelmingly positive reviews, there are occasional criticisms of inconsistent behavior among some staff members and isolated reports of rudeness or lack of training. Nonetheless, the positive attributes largely overshadow these minor issues, making the staff’s excellent service a highlight of the hotel experience.
The Ramada Encore by Wyndham Queretaro has received mixed reviews regarding its Wi-Fi service. Many guests have praised the hotel for offering reliable, fast and good quality internet connections. Notably, the Wi-Fi was described as easily accessible and strong, providing a stable and dependable service that meets the needs of most visitors. However, some guests faced challenges such as the absence of an access point in every room, occasional failures and connectivity issues, leading to an unstable internet experience for a few. While the majority enjoyed a positive experience, the consistency of the Wi-Fi service appears to be an area with room for improvement.
The gym at Ramada Encore by Wyndham Queretaro receives generally positive feedback from guests. Many find it very well-equipped, clean and practical, making it a great venue for relaxation and exercise. The facility being open 24 hours is a significant perk, providing flexibility for travelers with varied schedules. Despite being described as small by some, its completeness and accessibility for all guests contribute to a good cost to value experience. However, there are occasional remarks about cleanliness and the availability of towels. Overall, the gym is well-regarded and a noted feature of the hotel.
The pool at the Ramada Encore by Wyndham Queretaro has received mixed feedback from guests. On the positive side, many guests appreciated the indoor pool with its warm, perfectly tempered water, making it particularly enjoyable for children and families. The heated pool and beautiful pool area add to the hotel's appeal with some guests finding it clean and comfortable. For those who could use it, the pool was seen as a main attraction and its covered nature received favorable mentions.
However, there were numerous criticisms regarding the pool's cleanliness and maintenance. Several reviews pointed out issues such as cold water, a dirty pool area and a strong smell of chlorine. Some guests encountered a pool full of hair and cloudy water, while others mentioned that the pool was often closed or non-functional due to maintenance or the health emergency regulations, requiring reservations which sometimes proved inconvenient.
The pool's small size also stood out as a common concern with many finding it insufficient for the number of rooms and guests. Despite a few lauding the warm water and overall enjoyable experience, it appears that the pool frequently falls short of expectations due to its maintenance issues and limited accessibility.
The Ramada Encore by Wyndham Queretaro offers a variety of parking options that largely satisfy guest needs. The facility boasts ample, covered and secure parking spaces which many travelers find convenient. An underground parking area adds an extra layer of security, making guests feel safe about leaving their vehicles. The parking is free of charge, which adds value for those driving. The location is notable for its accessibility, simplifying the process of parking. While there are mentions of occasional issues with the elevator in the underground lot and some difficulty in accessing the parking area, the overall sentiment towards the parking situation is positive, highlighting its convenience and security.
Located in the vibrant city of Queretaro, Ramada Encore by Wyndham stands out as a stellar choice for families seeking comfortable and entertaining accommodations. The hotel consistently receives commendation for its family-friendly environment, making it a perfect spot for family vacations or trips. Guests have praised the hotel's various amenities tailored specifically for families, including a fun themed decor that appeals to children, spacious and clean family units and super comfortable beds and pillows that ensure a restful stay.
The hotel's staff is often noted for their pleasant and accommodating demeanor, enhancing the overall family-friendly atmosphere. The pool, described as perfect for children aged 6 to 14, along with the kiddie pool, is a hit among younger guests, despite the need to manage designated time slots for families. Visitors have also highlighted the convenience and comfort of family facilities, emphasizing ample space and thoughtful family-oriented touches.
While some reviews mention occasional noise due to the lively family ambiance, the hotel's advantages shine through in its ability to cater comprehensively to family needs. The effort to provide good entertainment and various activities for families contributes to its positive reputation. The Ramada Encore by Wyndham Queretaro is highly recommended for family stays, promising a combination of comfort, convenience and engaging experiences for all ages.
Ramada Encore by Wyndham Queretaro consistently delivers a solid four-star experience, providing complete four-star services and accommodations. Guests commend its very good value for money, describing the hotel as worth every penny with a good cost-benefit ratio. The cleanliness and overall comfort of the hotel meet the expected four-star standard and many reviews highlight an excellent overall experience. This hotel stands out as a very good option for those seeking four-star quality, offering excellent facilities and services that align with its rating.
The Ramada Encore by Wyndham Queretaro stands out as an ideal destination for business travelers, offering a perfect blend of practicality and comfort. Visitors have praised its excellent quality-price ratio and describe it as an efficient choice for business stays. The well-maintained facilities cater specifically to business needs with top-notch business amenities and a commendable business center. Conferences and meetings are noted to be highly productive, enhancing the overall business experience.
Location-wise, the hotel is conveniently situated in a business-friendly area, close to the city and major industrial parks, though traffic due to nearby construction can be a minor inconvenience. It is also near a big mall, providing additional convenience for guests. Cleanliness and facility maintenance receive high marks, as does the warm hospitality service.
While some guests reported issues with the WiFi quality impacting their business activities, the hotel's overall environment fosters a productive and comfortable stay. Additional amenities, including a good-sized parking area and a well-equipped game room, add to its appeal. Despite a few drawbacks, such as an inconvenient access route and occasional pool heating issues, the hotel's value and suitability for business travelers make it a highly recommended choice.
Ramada Encore by Wyndham Queretaro has been praised for its accessible location and ease of access to various places. Shared accessible spaces and accessible parking are notable features that enhance its convenience for guests. The hotel provides rooms equipped with accessible bathtubs, contributing to a comfortable stay. Guests have found the premises clean and the beds comfortable, reinforcing the hotel's commitment to providing a pleasant environment. While there are positive aspects regarding accessibility, it's important to note that some areas are less accessible for pedestrians and individuals without a vehicle. Additionally, there were occasional issues with the readiness of accessible rooms and the availability of essentials like soap and towels. However, overall, the hotel is considered very accessible in a broad sense, making it a practical choice for many travelers.
Ramada Encore by Wyndham Queretaro boasts an indoor pool that guests often praise for its ideal temperature and the benefit of being heated. Many reviews highlight the covered pool as a great feature, especially appreciated during the cold season. The pool's warm water and good temperature control contribute to a comfortable swimming experience. However, potential guests should be aware that the pool is on the smaller side and requires a reservation due to its limited size. On a few occasions, the pool was undergoing maintenance or the water was noted to be cold, but overall, the indoor pool receives favorable mentions in guest reviews.
Ramada Encore by Wyndham Queretaro offers a truly romantic experience. The ambiance and atmosphere are consistently described as romantic, creating an ideal setting for couples seeking a memorable stay. The rooms feature romantic touches, including well-designed themes, bathtubs and even massage chairs, enhancing the overall experience. Guests also appreciate the romantic views available from the property. Highly recommended for those in search of a romantic getaway, this hotel delivers on creating a super romantic and memorable stay.
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Location
The hotel is described as being in a very good, safe area, near not only shopping centers but also corporate areas, making it ideal for work-related stays. Its location is also advantageous for those visiting industrial parks or traveling to other cities, eliminating the need to pass through the city center.
While some reviews mention that the hotel is a bit far from the most central area of the city and the airport, others appreciate its tranquil setting and modern amenities, which contribute to a comfortable stay. The proximity to key points of interest and the convenience of having shopping plazas just steps away are significant perks for many visitors.
Overall, the location of Ramada Encore by Wyndham Queretaro is praised for being practical, accessible and beneficial to both shopping enthusiasts and business travelers.
Breakfast
However, some guests felt that the breakfast could benefit from more variety and the inclusion of more international options and fresh fruits. A few reviews pointed out issues such as cold food, lack of flavor and occasional disorganization. There were also mentions of inconsistent quality with some days being better than others.
Overall, despite some areas for improvement, the breakfast generally meets expectations with its variety and quality, providing a good value for money and a positive dining experience for many travelers.
Dinner
Rooms
On the downside, quite a few reviews mentioned that some rooms were smaller than expected and that cleanliness could use some improvement. Noise was also an issue for some guests, particularly near the elevators or from the hallways. Several guests encountered problems with room readiness upon arrival and reported maintenance issues such as malfunctioning refrigerators, air conditioning and lighting.
Despite these drawbacks, the overall comfort and convenience of the rooms were frequently acknowledged, making it a satisfactory option for many travelers looking for a blend of modern amenities and comfort.
Beds
However, there are contrasting opinions with several guests finding the beds too soft and even uncomfortable. A few reviews mentioned that the double beds were smaller and somewhat uncomfortable for two people. Some guests experienced issues with bed firmness, noting that the beds were either too soft or too hard.
Overall, while comfort is a key highlight for many visitors, there are occasional remarks about bed size and firmness that suggest room for improvement.
Cleanliness
However, some feedback indicates inconsistencies, particularly with the cleaning frequency and the condition of specific hotel areas, such as the pool and certain rooms. Issues such as understaffing in cleaning services, occasional food stains and missed daily cleanings were mentioned. Despite these occasional lapses, the majority of guests found the hotel's cleanliness to be exceptional with clean facilities and rooms being a common theme throughout the reviews.
Staff
The hospitality at the restaurant is impressive, highlighted by attentive waiters who ensure a pleasant dining experience. Breakfast service stands out, drawing praise for its variety and quality, though a few comments suggest room for speed improvement. Cleaning staff maintain high standards, ensuring rooms are well-kept and guests are comfortable.
Guests appreciate the accommodating nature of the personnel with some noting specific instances of staff going the extra mile, like offering complimentary drinks during brief waits. The manager's direct involvement and personal care in guest relations also receive positive feedback.
Despite overwhelmingly positive reviews, there are occasional criticisms of inconsistent behavior among some staff members and isolated reports of rudeness or lack of training. Nonetheless, the positive attributes largely overshadow these minor issues, making the staff’s excellent service a highlight of the hotel experience.
Wi-Fi
Gym
Pool
However, there were numerous criticisms regarding the pool's cleanliness and maintenance. Several reviews pointed out issues such as cold water, a dirty pool area and a strong smell of chlorine. Some guests encountered a pool full of hair and cloudy water, while others mentioned that the pool was often closed or non-functional due to maintenance or the health emergency regulations, requiring reservations which sometimes proved inconvenient.
The pool's small size also stood out as a common concern with many finding it insufficient for the number of rooms and guests. Despite a few lauding the warm water and overall enjoyable experience, it appears that the pool frequently falls short of expectations due to its maintenance issues and limited accessibility.
Parking
Family
The hotel's staff is often noted for their pleasant and accommodating demeanor, enhancing the overall family-friendly atmosphere. The pool, described as perfect for children aged 6 to 14, along with the kiddie pool, is a hit among younger guests, despite the need to manage designated time slots for families. Visitors have also highlighted the convenience and comfort of family facilities, emphasizing ample space and thoughtful family-oriented touches.
While some reviews mention occasional noise due to the lively family ambiance, the hotel's advantages shine through in its ability to cater comprehensively to family needs. The effort to provide good entertainment and various activities for families contributes to its positive reputation. The Ramada Encore by Wyndham Queretaro is highly recommended for family stays, promising a combination of comfort, convenience and engaging experiences for all ages.
4 Star
Business
Location-wise, the hotel is conveniently situated in a business-friendly area, close to the city and major industrial parks, though traffic due to nearby construction can be a minor inconvenience. It is also near a big mall, providing additional convenience for guests. Cleanliness and facility maintenance receive high marks, as does the warm hospitality service.
While some guests reported issues with the WiFi quality impacting their business activities, the hotel's overall environment fosters a productive and comfortable stay. Additional amenities, including a good-sized parking area and a well-equipped game room, add to its appeal. Despite a few drawbacks, such as an inconvenient access route and occasional pool heating issues, the hotel's value and suitability for business travelers make it a highly recommended choice.
Accessible
Indoor Pool
Romantic
Yes, Ramada Encore by Wyndham Queretaro has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Ramada Encore by Wyndham Queretaro.
No, Ramada Encore by Wyndham Queretaro doesn't allow dogs.
Yes, parking facilities are available at Ramada Encore by Wyndham Queretaro.
Yes, Ramada Encore by Wyndham Queretaro has a gym.
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