Holiday Inn Queretaro Centro Historico by IHG

Queretaro 20.58472700, -100.40918100 , Avenida 5 De Febrero, 110. Colonia Niños Heroes (Show on Map)
8.7
Very Good


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Summary of reviewsThe Holiday Inn Queretaro Centro Historico by IHG offers a highly regarded experience for travelers, with its central and convenient location being a primary advantage. This strategic placement allows easy exploration of Queretaro’s historic attractions, facilitated by accessible roads and public transportation. The hotel combines this accessibility with well-maintained facilities and ample parking, enhancing guest convenience.

The hotel's interior captures a modern elegance, providing spacious and comfortable rooms that delight guests, be they families or solo travelers. Cleanliness is a prominent highlight, with immaculate rooms and well-kept common areas contributing to a pleasant atmosphere. The staff consistently garners praise for their professionalism and attentiveness, providing exceptional service across all hotel operations, including dining experiences.

Guests commonly enjoy breakfast at the hotel, which offers a variety of Mexican dishes accompanied by a pleasant ambiance, sometimes enhanced with live music. Despite some minor critiques related to variety and service speed, the breakfast remains a high point for many. Similarly, dining experiences, both in the restaurant and through room service, are generally appreciated for their quality and service, although there is room for improvement in menu variety.

The hotel’s pool is a favored feature, especially its heated aspect, delivering a relaxing experience appreciated by families and individuals alike. The family-friendly environment is underscored by amenities such as a playground and game room, adding to the hotel's appeal for those traveling with children. Moreover, the beds receive noteworthy acclaim for comfort, contributing to restful stays enhanced by thoughtful room decor and well-chosen bedding.

Overall, the Holiday Inn Queretaro Centro Historico by IHG stands out for its excellent location, cleanliness, and diligent service, making it an idyllic choice for those visiting Queretaro, whether for leisure or family-oriented stays.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is noted for having the lowest carbon footprint per night among sustainable options in Queretaro. They have actively reduced their energy usage and sourced more energy from lower carbon options.

Family Friendly Hotel
This hotel offers a convenient location in the historic center, allowing families to easily explore the city's attractions. It provides comfortable accommodations and essential amenities.

Dog Friendly Hotel
This hotel welcomes pets. Its central location and amenities make it a convenient option for travelers with dogs.

Hotel with Swimming Pool
The hotel features an outdoor pool. It also has three restaurants and is conveniently located in the historic center.

  Heated Pool    Outdoor Pool  


Business Hotel
This hotel is elegant and fresh, all doors and windows can be open with a view to beautiful gardens, providing safety in a natural atmosphere by being a ventilated environment. Its versatility allows attending important business meetings, corporate or social events.

Hotel with Parking
The hotel offers parking facilities, which is a significant advantage in the historic center. Guests can explore the city's attractions with the peace of mind that their vehicle is securely parked.

Accessible Hotel
This hotel is tagged as having accessible features in the provided list.

4-Star Hotel
Located in the heart of Queretaro's historic center, this hotel provides a blend of convenience and comfort. Its well-equipped rooms and proximity to cultural sites make it a prime selection.

Hotel with Outdoor Pool
Provides a relaxing outdoor pool in the heart of the historic center. The combination of a convenient location and leisure facilities makes it a popular choice for tourists.

Hotel with Heated Pool
May offer a heated pool as part of its amenities, typical of the Holiday Inn brand.

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Room Types
Standard Room Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival. This attractive room has free Wi-Fi, a flat-screen TV and a coffee maker.

Premium King Room This attractive room comes with a desk, minibar and bathrobes. It features free Wi-Fi, a flat-screen TV and a coffee maker.

Standard King Room This attractive room overlooks the hotel gardens and has free Wi-Fi, a flat-screen TV and a coffee maker.

Standard King Room - Top Floor Set in a separate wing of the hotel, this spacious room has a balcony with garden views. It has free Wi-Fi, a flat-screen TV and a coffee maker.

Standard Queen Room with Garden View The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Deluxe Double Room with Two Double Beds - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Premium Queen Room with Two Queen Beds Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as garden views. The unit offers 2 beds.

One-Bedroom Suite This suite has free Wi-Fi, a flat-screen TV and a coffee maker.

Standard King Room - Accessible This room has free Wi-Fi, a flat-screen TV and a coffee maker.

Premium Room The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower.

Suite This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Guest Reviews
8.7
Very Good
Location
Nestled conveniently in Queretaro, the Holiday Inn Queretaro Centro Historico by IHG enjoys an enviable location that serves as an ideal base for exploring the city. Guests frequently praise its proximity to the historic center and the ease of access to both main roads and public transportation options. The hotel is situated comfortably near the city's highlights, making it manageable to explore nearby tourist areas either by foot or via affordable transport options. Additionally, ample parking options and well-maintained facilities enhance the overall convenience offered by this centrally located accommodation.

The interior of the hotel has been remodeled with contemporary decor, providing spacious and comfortable rooms that ensure an enjoyable stay for families and solo travelers alike. Guests appreciate its cleanliness and the staff’s attentive service across all areas, from housekeeping to dining experiences. While entirely embedded in the city’s vibrant activity, the hotel delivers a quiet atmosphere that enables guests to unwind. Though the nearby traffic on Av. 5 de Febrero might contribute some noise and smog, the overall positives of location, accessibility, and service outweigh this minor inconvenience, making the Holiday Inn a favored option for those looking to explore Queretaro efficiently.

Breakfast
The breakfast experience at the Holiday Inn Queretaro Centro Historico by IHG has received a generally positive reception from guests. Many reviewers praise the breakfast for its delicious taste and versatility, with a variety of Mexican dishes and a buffet option that offers a rich and flavorful start to the day. The setting and atmosphere of the hotel restaurant also enhance the overall dining experience, offering a pleasant ambiance sometimes accompanied by live music, such as a piano and violin duo.

Service during breakfast tends to be excellent, although there are mentions of the service being occasionally slow. The breakfast buffet is appreciated for its variety, but some guests feel that it can be repetitive and somewhat simplistic given the cost, expressing a desire for a broader selection, particularly of non-cooked items like hams and cheeses. Moreover, some guests have noted inconsistencies with the inclusion of breakfast in their reservations and have expressed disappointment with certain aspects, such as the coffee and orange juice quality.

Overall, while there are a few areas noted for potential improvement, the breakfast offerings are generally well-received, making it a highlight for many guests during their stay.

Dinner
Dining at the Holiday Inn Queretaro Centro Historico presents a mix of experiences, wading through a spectrum of reviews. Many guests praise the excellent service, with attentive and friendly waitstaff complementing their dining experience. The food is frequently described as delicious, with some reviews noting the buffet as a particular highlight, offering good options and a varied selection. The à la carte menu is an appreciated alternative for those seeking different choices.

However, opinions on the quality and flavor of the food are divided. Some guests report that while the food is generally good, it does not consistently match the quality-to-price expectations, and occasional mediocrity is noted in the buffet offerings. A few guests found the menu to be lacking in variety and flavor, with service issues occasionally impacting the dining experience, particularly at night.

Despite these occasional setbacks, for many diners, both restaurant and room service achieve a high standard which is recognized and appreciated. The drinks at the bar, however, received mixed reviews regarding their taste. Overall, while the dining experience has room for improvement, it still offers a reasonable range of satisfying options for those staying at the hotel.

Rooms
At the heart of Queretaro, the Holiday Inn Queretaro Centro Historico by IHG offers guests a delightful blend of comfort and beauty, tailored for those seeking a serene retreat. The rooms are frequently praised for their spaciousness and modern finishes, inviting an atmosphere that encourages relaxation. Guests find the beds exceptional, ensuring a restful night, and appreciate the immaculate cleanliness throughout the premises.

Though some reviews mention occasional damp smells and minor maintenance issues like sagging beds or small bathrooms, these do not overshadow the overall positive experience. Rooms with garden views and balconies, coupled with tasteful decor and functional amenities, further enhance the allure of this hotel.

The accommodations are consistently described as comfortable and aesthetically pleasing, making for a comfortable and relaxing stay. Many guests are particularly fond of the environment, appreciating both the interior and the scenic gardens that add to the hotel's charm. With its reasonable pricing and exceptional facilities, Holiday Inn Queretaro Centro Historico stands out as a reliable choice for travelers exploring this historic city.

Beds
Holiday Inn Queretaro Centro Historico by IHG receives high praise for the comfort of its beds, as confirmed by numerous guest reviews. Visitors consistently describe the beds as delightful and the mattresses as excellent, highlighting a restful night's sleep as a hallmark of their stay. The spacious rooms provide a harmonious decor, increasing the overall comfort. A variety of pillows are available, catering to individual preferences, although some guests noted the pillows might be slightly high. Despite this, the combination of clean accommodations and excellent service ensures a satisfying experience. The cozy comforters and quality bed covers further contribute to a relaxing environment. Overall, guests can expect very comfortable beds, making it a standout feature of the hotel.

Cleanliness
Holiday Inn Queretaro Centro Historico by IHG stands out for its exceptional cleanliness and inviting facilities, garnering numerous positive remarks from guests. Visitors frequently praise the hotel for maintaining clean and beautiful environments, ensuring a pleasant experience in both common areas and private rooms. Spacious rooms and well-kept gardens contribute to its appeal, with the hotel providing peaceful spots for relaxation and enjoyment. Guests consistently mention the comfortable and immaculate rooms, noting that all areas, including beds, carpets, and furniture, are kept in pristine condition.

The hotel also delights with well-maintained amenities, such as a heated pool and exceptional jacuzzis, complemented by beautifully designed and clean common areas. The friendly staff further enhances the experience, contributing to a welcoming and organized atmosphere. With its excellent location and pleasant decor, the hotel delivers a truly comfortable and enjoyable stay for all its guests. While one mention of a bathroom odor was noted, the overwhelming impression is one of cleanliness and comfort, making it a reliable choice for visitors to Queretaro.

Staff
The staff at Holiday Inn Queretaro Centro Historico by IHG receives high praise from guests, marked by consistently positive interactions and exceptional service. Guests frequently highlight the team's professionalism and attentive demeanor, noting that the staff is friendly, warm, and attentive to all details. The waitstaff, in particular, stands out for their attentiveness and excellent service, especially during breakfast. Porters are described as accommodating and often more informative than the reception team. Many guests find the kindness and willingness of the staff to go above and beyond to enhance the guests' experience as a hallmark of their stay. Though a few negative encounters are mentioned, the overall consensus is that the service is spectacular, with attentive staff striving to please and meet the needs of guests. The hotel's reputation for first-class attention and excellent service from reception through to housekeeping suggests a commitment to creating a welcoming and hospitable environment for travelers.

Pool
The pool at Holiday Inn Queretaro Centro Historico by IHG is a standout feature for many visitors, offering a beautiful and relaxing environment that seems to invite relaxation and leisure. The heated element of the pool is frequently praised, with its warm water providing a comfortable swimming experience even in colder weather conditions. For children, the pool hosts activities that add an extra layer of enjoyment for families. The overall temperature and condition of the pool and its surrounding areas tend to receive high marks, contributing to a pleasant experience.

However, there are occasional mentions of the pool being on the smaller side, especially when crowded, and some users have pointed out instances where the water appeared dirty. Additionally, a few guests noted the lack of sufficient umbrellas for loungers, which can lead to discomfort on particularly sunny days. Despite isolated impressions of less-than-ideal service from pool waiters, guests generally highlight the convenience of having a bar nearby for refreshments, complementing their experience in this well-maintained area.

Parking
The Holiday Inn Queretaro Centro Historico by IHG provides guests with a hassle-free parking experience that many appreciate. One of the standout features is the complimentary parking, which adds a significant value to guests’ stay. The lot is described as protected and ample, offering secure options for those traveling by car. Covered parking is also highlighted as an advantage, adding an extra layer of convenience.

However, guests note some contradictions regarding space size; while some find the parking spaces spacious and safe, others mention they are quite narrow, which might require careful maneuvering. The practical nature of the parking facility is frequently mentioned, suggesting that guests can easily access their vehicles, which is particularly beneficial for those planning to explore Queretaro’s historic center.

Although there are comments about construction works affecting entrance access, the parking service itself receives positive feedback, with guests appreciating its comfort and reliability. While valet parking and bell service are reportedly unavailable, the parking facilities themselves are deemed very good, contributing to an overall pleasant stay at the hotel.

Family
Holiday Inn Queretaro Centro Historico by IHG offers a delightful experience for families looking for both relaxation and fun. The hotel stands out as an excellent choice for families, boasting a range of amenities that cater specifically to children and family activities. Highlights include a heated pool and a spacious playground, both of which ensure that children are entertained throughout their stay. Guests appreciate the family-friendly atmosphere, which makes it an ideal spot for family gatherings or a peaceful weekend getaway with small children. The game room adds to the allure, providing another avenue for family enjoyment. The hotel is also noted for its elegance and excellent service, with staff described as helpful, courteous, and professional. Furthermore, the convenient location and inclusive breakfast add to the overall positive experience. The Holiday Inn serves as a charming retreat for those seeking a comfortable and family-oriented stay.


Yes, Holiday Inn Queretaro Centro Historico by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Holiday Inn Queretaro Centro Historico by IHG.

Yes, Holiday Inn Queretaro Centro Historico by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Queretaro Centro Historico by IHG.

No, Holiday Inn Queretaro Centro Historico by IHG doesn't have a gym.

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