Hotel Criol
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Summary of reviewsHotel Criol in Querétaro enjoys an exceptional location in the historic downtown, offering tranquility and easy access to notable attractions like Plaza de Armas, restaurants, shops and cafes. The hotel's beautifully designed architecture and modern decor enhance the guest experience with on-site amenities like a library and pool adding extra comfort.
Breakfast at Hotel Criol is highly praised for its excellent selection and authentic Mexican flavors, though there are occasional comments about the cost and limited variety outside of breakfast hours. The ambiance and exceptional service in the breakfast area also receive positive remarks.
Rooms at Hotel Criol feature a pleasing modern aesthetic and are generally very comfortable. However, their small size and lack of windows can feel cramped and dim. Cleanliness is usually top-notch, contributing to the overall appeal, but noise and room ventilation issues are occasional downsides.
The staff at Hotel Criol stand out for their friendliness and professionalism, making guests feel welcomed and well-cared-for. Key individuals at the reception are frequently praised for their excellent service.
Wi-Fi connectivity offers a mixed experience: while some guests enjoy fast and reliable internet, others report poor and inconsistent signals.
The pool, though small, is a pleasant feature with a beautiful surrounding garden, although its inconsistent temperature and occasional maintenance issues can detract from its appeal. Similar mixed reviews apply to the beds, which some guests find very comfortable, while others note issues with hardness and pillow quality.
Overall, while some feel that the hotel may not fully meet five-star standards, it is still considered a top choice for both business and leisure travelers. Offering luxurious yet accessible accommodations, a romantic atmosphere and exceptional cleanliness, Hotel Criol is well-regarded for providing a memorable stay for many visitors.
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Breakfast at Hotel Criol is highly praised for its excellent selection and authentic Mexican flavors, though there are occasional comments about the cost and limited variety outside of breakfast hours. The ambiance and exceptional service in the breakfast area also receive positive remarks.
Rooms at Hotel Criol feature a pleasing modern aesthetic and are generally very comfortable. However, their small size and lack of windows can feel cramped and dim. Cleanliness is usually top-notch, contributing to the overall appeal, but noise and room ventilation issues are occasional downsides.
The staff at Hotel Criol stand out for their friendliness and professionalism, making guests feel welcomed and well-cared-for. Key individuals at the reception are frequently praised for their excellent service.
Wi-Fi connectivity offers a mixed experience: while some guests enjoy fast and reliable internet, others report poor and inconsistent signals.
The pool, though small, is a pleasant feature with a beautiful surrounding garden, although its inconsistent temperature and occasional maintenance issues can detract from its appeal. Similar mixed reviews apply to the beds, which some guests find very comfortable, while others note issues with hardness and pillow quality.
Overall, while some feel that the hotel may not fully meet five-star standards, it is still considered a top choice for both business and leisure travelers. Offering luxurious yet accessible accommodations, a romantic atmosphere and exceptional cleanliness, Hotel Criol is well-regarded for providing a memorable stay for many visitors.
Hotel for Honeymoon
Located in the historic center, this hotel offers a blend of comfort and charm.
Its central location provides easy access to romantic walks and cultural experiences.
The hotel's style and ambiance are well-suited for couples seeking a romantic city break.
Its central location provides easy access to romantic walks and cultural experiences.
The hotel's style and ambiance are well-suited for couples seeking a romantic city break.
Romantic Hotel
This hotel offers a blend of modern design and historic charm, located close to Plaza de Armas. The outdoor pool and terrace provide a relaxing environment for couples, enhancing its appeal for a romantic getaway. The hotel's central location provides easy access to the city's charming streets and attractions.
Hotel with Swimming Pool
This hotel features a year-round outdoor pool and terrace. The pool, though often noted as small, is frequently praised for being of a good depth and sometimes heated, making it a pleasant and relaxing feature. Guests appreciate the small courtyard and the nice garden and trees surrounding the pool, which create a charming and tranquil environment.
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size: 20 m2
Show more...5-Star Hotel
This hotel is centrally located in the historic center and features luxurious, peaceful, and comfortable rooms. It offers an outdoor swimming pool, concierge service, and a business center.
Hotel with Outdoor Pool
Hotel Criol's swimming pool is noted for being of a good depth and is sometimes heated. The pool area is surrounded by a small courtyard, nice garden, and trees, creating a charming and tranquil environment. Guests have found the pool to be clean and generally not crowded.
Hotel with Heated Pool
This hotel has a heated outdoor pool and a terrace. The pool is frequently praised for being of a good depth and sometimes heated, making it a pleasant and relaxing feature.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Hotel Criol enjoys an exceptional location in Querétaro's historic downtown district, making it a prime spot for travelers looking to explore the city. Nestled on a quiet street, the hotel offers both tranquility and easy access to the bustling town center. Visitors highlight the close proximity to Plaza de Armas and other notable attractions, as well as a variety of restaurants, shops and cafes within walking distance. Equidistant from the main square, it provides a perfect base for strolling through the heart of the historic center, known for its picturesque streets and tourist spots.
Guests frequently praise the hotel's architecture and design, describing it as a beautifully designed space with modern and harmonious decor. The unique details and comfortable ambiance contribute to an enjoyable stay. Additionally, the on-site amenities, such as the library and the pool, enhance the overall experience. Though lacking valet parking, the convenience of its central location outweighs this minor shortcoming.
Whether for its aesthetic charm or its strategic position, Hotel Criol stands out as a top choice for those wishing to delve into the rich cultural heritage of Querétaro, ensuring a memorable visit to this vibrant city.
Hotel Criol has garnered significant praise for its breakfast offerings with many guests raving about the quality, flavor and variety available. The breakfast buffet is often highlighted for its excellent selection of dishes and many guests find the à la carte options delicious and expertly prepared. The brunch and breakfast on-site are frequently described as superb and well-priced, contributing positively to the overall guest experience.
Numerous reviews commend the delicious and authentic Mexican flavors of the breakfast items, emphasizing the thoughtful preparation and attention to detail. Guests have particularly enjoyed the cozy ambiance of the breakfast area and have noted the exceptional service.
However, a few guests mentioned that the breakfast can sometimes be expensive and there were occasional comments about a lack of variety relative to its cost. Some also pointed out that breakfast is not included with the room and mentioned the limited availability of meal options beyond breakfast hours. Despite this, the high quality and taste of the food often overshadow these drawbacks.
Overall, the breakfast at Hotel Criol is a standout aspect of the stay, offering a delightful start to the day for those willing to opt for the paid meal service.
Hotel Criol offers a visually appealing and modern aesthetic with rooms that are nicely decorated and comfortable. Despite their attractive design, the rooms are notably small, often described as super tiny and many lack windows which contribute to a dim and enclosed atmosphere. Some guests found this lack of natural light and ventilation unpleasant. The rooms are generally clean and well-maintained, though cleanliness occasionally fell short.
The comfort of the rooms is consistently praised with many guests finding them very comfortable and pleasant, featuring amenities like jacuzzis in certain suites. However, there are several complaints about the cramped bathroom spaces, which are often described as closet-sized and difficult to maneuver. Noise can be an issue as well, despite the hotel's assertion that rooms are soundproof.
For those traveling with families or needing more space, the room size can be inadequate with some guests noting small beds and poor arrangement of space. Certain rooms also suffer from being in less ideal locations within the hotel, such as being near the reception area, leading to noise and a lack of privacy.
Overall, while the hotel's design and comfort levels receive high marks, the size and ventilation of the rooms can be significant drawbacks. The service is generally good, but there are occasional issues like slow room service or problems during checkout. For those prioritizing aesthetic appeal and comfort over spaciousness, Hotel Criol may still be worth considering.
At Hotel Criol, guests have mixed opinions about the beds. Many appreciated the comfort, describing the beds as comfortable, super comfortable and even delicious. The bedding received praise for being good and luxurious, adding to the overall comfort of the stay.
However, several guests found the beds to be on the hard side with some even describing them as stiff, hard and in need of replacement. The mattresses were also a point of contention; while some found them super soft, others found them hot and noisy due to plastic covers. Additionally, the bed sizes, particularly the queen beds, were considered small by some guests, making it less ideal for couples.
Pillows were another mixed bag with some guests noting them to be very high and even having holes, which detracted from the overall comfort. Despite these issues, the hotel aims to cater to the needs of honeymooners and couples, striving for a romantic and luxurious atmosphere with every detail meticulously taken care of.
Hotel Criol stands out for its exceptional cleanliness, a feature highlighted in numerous guest reviews. Visitors frequently praise the hotel for its immaculate condition, noting that all areas, including common spaces, are impeccably clean and well-maintained. Many guests find the rooms to be very clean with some describing them as spotless and cleaned daily.
The hotel's modern and beautiful architecture also receives positive attention with several reviewers appreciating the aesthetic appeal of both the exterior and the interior design. The cleanliness of the hotel adds to its overall comfort and beauty, contributing to a pleasing stay for many guests.
However, there are a few criticisms regarding specific areas such as the jacuzzi and hot tubs, which some guests found to be unclean. A couple of reviews mention issues with the room maintenance and cleanliness, such as musty towels and dirty floors. Despite these occasional lapses, the overarching sentiment is that Hotel Criol upholds high standards of cleanliness and provides a welcoming environment for its guests.
Hotel Criol has garnered significant praise for its exceptional staff, resonating with the warmth and attentiveness frequently highlighted by guests. The hotel's employees are celebrated for their friendliness, professionalism and helpfulness. Reviews consistently mention that the staff is accommodating and willing to assist with any queries, including city tours and additional requests, making visitors feel genuinely welcomed.
The reception team, especially noted individuals like Hiram Lopez and Alejandro, stand out for their kindness and respectful demeanor, contributing to an overall environment of excellent service. Guests frequently describe the team as super friendly, sophisticated and attentive, ensuring that the quality of service remains top-notch. Their exceptional service and attention to detail make a significant impact on the guest experience.
While there are occasional mentions of rude or unwelcoming behavior from certain staff members, the overwhelming sentiment remains positive. Most visitors appreciate the staff's consistent efforts to provide professional and attentive service, reinforcing the hotel's reputation for outstanding hospitality. Overall, the warmth and professionalism of Hotel Criol's staff significantly enhance the guest experience, ensuring a memorable stay for many.
Hotel Criol presents a mixed experience when it comes to wifi connectivity. Some guests have praised the hotel for its excellent wifi, noting super fast internet service and reliable coverage. In several areas, the wifi works wonderfully and doesn't fail, ensuring a smooth online experience.
However, other reviews highlight significant issues. Some guests reported that the wifi signal was poor, failing frequently in their rooms and sometimes not accessible for more than a few minutes. Despite good service and generally positive amenities, wifi reliability appears inconsistent, varying considerably depending on where one is within the hotel. Overall, while some guests enjoyed seamless connectivity, others experienced frustrating interruptions.
Hotel Criol's swimming pool garners mixed reviews from its guests. The pool, though often noted as small, is frequently praised for being of a good depth and sometimes heated, making it a pleasant and relaxing feature. Guests appreciate the small courtyard and the nice garden and trees surrounding the pool, which create a charming and tranquil environment. Many found the pool to be perfectly clean and generally not crowded, adding to its appeal.
However, there are notable downsides. Some guests experienced the pool being out of operation or under repair during their stay. Additionally, the pool's temperature seems inconsistent with reports of it being very cold at times despite being heated occasionally. On cloudy days, the pool's appeal lessens further due to inadequate sunlight. Also, the WiFi access around the pool area is reportedly poor, which could be a drawback for those wanting to stay connected.
For families, the size and temperature of the pool might pose challenges, as it was mentioned to be extremely cold for children. Despite these issues, many still find the pool a lovely, beautiful and a great bonus to the hotel’s facilities when it is in good working order.
Hotel Criol receives mixed reviews regarding its five-star rating. Many guests describe their experience as all just perfect and excellent in every aspect. Some have even praised it as one of the best and an exceptional five-star experience. However, other guests feel differently, mentioning that the hotel does not live up to five-star standards. Concerns include inadequate multilingual staff and a price that suggests luxury, though some feel it deserves only two stars. Despite this, the hotel continues to impress a number of visitors with its top-tier qualities.
Hotel Criol is highly recommended for both business professionals and couples, offering comfortable and excellent accommodations suitable for business stays. Guests have noted the presence of a business center, which adds to the convenience for travelers on work trips. The hotel also caters to families with spacious family rooms and suites, accommodating large groups effortlessly. Attention to room details, including bathrobes and toiletries, enhances the guest experience. While there was an issue mentioned regarding the unavailability of an invoice for a late check-out fee, overall, the hotel is considered great for both business and leisure travel.
Hotel Criol offers guests a pleasant outdoor pool experience, perfect for cooling off on hot afternoons. Visitors appreciate the clean and warm swimming pool, which provides a relaxing escape without overly strict regulations. The small courtyard housing the pool adds a charming touch and the accompanying nice garden and patio contribute to a tranquil atmosphere. Despite its compact size, the pool area is well-received for being a great spot to relax, especially with the warm water and soothing whirlpool. A few pointers include a need for more sunbeds to accommodate guests and occasional cleaning improvements. Nonetheless, those who decide to spend time by the pool often enjoy a peaceful and refreshing break from their day.
Hotel Criol delivers an exceptional experience that intertwines luxury with an inviting rustic charm. Guests commend its excellent value for money, making it an accessible yet upscale destination. The hotel's commitment to impeccable cleanliness and meticulously maintained rooms contributes to its reputation as a fantastic hotel. Visitors will appreciate the super cozy ambiance paired with a luxurious design, creating a comfortable yet high-end atmosphere. While some find it super cute with touches of luxury, others highlight its overall luxurious feel, making it an incredible place for an upscale stay. Everything about Hotel Criol radiates luxury, ensuring a memorable and refined experience.
Hotel Criol in Querétaro is a serene and charming destination perfect for a romantic getaway. Guests laud its relaxing atmosphere and central location, ideal for a romantic weekend. The hotel's charm and tranquility make it a peaceful retreat where couples can rest and recharge. The romantic vibe is often highlighted, suggesting it as a very special place for intimate moments. Some mention that while the common areas and pool contribute to the romantic ambiance, a warmer pool could enhance the experience for special occasions. Overall, Hotel Criol is recognized as a welcoming and relaxing haven for couples seeking a quiet and enjoyable stay.
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Location
Guests frequently praise the hotel's architecture and design, describing it as a beautifully designed space with modern and harmonious decor. The unique details and comfortable ambiance contribute to an enjoyable stay. Additionally, the on-site amenities, such as the library and the pool, enhance the overall experience. Though lacking valet parking, the convenience of its central location outweighs this minor shortcoming.
Whether for its aesthetic charm or its strategic position, Hotel Criol stands out as a top choice for those wishing to delve into the rich cultural heritage of Querétaro, ensuring a memorable visit to this vibrant city.
Breakfast
Numerous reviews commend the delicious and authentic Mexican flavors of the breakfast items, emphasizing the thoughtful preparation and attention to detail. Guests have particularly enjoyed the cozy ambiance of the breakfast area and have noted the exceptional service.
However, a few guests mentioned that the breakfast can sometimes be expensive and there were occasional comments about a lack of variety relative to its cost. Some also pointed out that breakfast is not included with the room and mentioned the limited availability of meal options beyond breakfast hours. Despite this, the high quality and taste of the food often overshadow these drawbacks.
Overall, the breakfast at Hotel Criol is a standout aspect of the stay, offering a delightful start to the day for those willing to opt for the paid meal service.
Rooms
The comfort of the rooms is consistently praised with many guests finding them very comfortable and pleasant, featuring amenities like jacuzzis in certain suites. However, there are several complaints about the cramped bathroom spaces, which are often described as closet-sized and difficult to maneuver. Noise can be an issue as well, despite the hotel's assertion that rooms are soundproof.
For those traveling with families or needing more space, the room size can be inadequate with some guests noting small beds and poor arrangement of space. Certain rooms also suffer from being in less ideal locations within the hotel, such as being near the reception area, leading to noise and a lack of privacy.
Overall, while the hotel's design and comfort levels receive high marks, the size and ventilation of the rooms can be significant drawbacks. The service is generally good, but there are occasional issues like slow room service or problems during checkout. For those prioritizing aesthetic appeal and comfort over spaciousness, Hotel Criol may still be worth considering.
Beds
However, several guests found the beds to be on the hard side with some even describing them as stiff, hard and in need of replacement. The mattresses were also a point of contention; while some found them super soft, others found them hot and noisy due to plastic covers. Additionally, the bed sizes, particularly the queen beds, were considered small by some guests, making it less ideal for couples.
Pillows were another mixed bag with some guests noting them to be very high and even having holes, which detracted from the overall comfort. Despite these issues, the hotel aims to cater to the needs of honeymooners and couples, striving for a romantic and luxurious atmosphere with every detail meticulously taken care of.
Cleanliness
The hotel's modern and beautiful architecture also receives positive attention with several reviewers appreciating the aesthetic appeal of both the exterior and the interior design. The cleanliness of the hotel adds to its overall comfort and beauty, contributing to a pleasing stay for many guests.
However, there are a few criticisms regarding specific areas such as the jacuzzi and hot tubs, which some guests found to be unclean. A couple of reviews mention issues with the room maintenance and cleanliness, such as musty towels and dirty floors. Despite these occasional lapses, the overarching sentiment is that Hotel Criol upholds high standards of cleanliness and provides a welcoming environment for its guests.
Staff
The reception team, especially noted individuals like Hiram Lopez and Alejandro, stand out for their kindness and respectful demeanor, contributing to an overall environment of excellent service. Guests frequently describe the team as super friendly, sophisticated and attentive, ensuring that the quality of service remains top-notch. Their exceptional service and attention to detail make a significant impact on the guest experience.
While there are occasional mentions of rude or unwelcoming behavior from certain staff members, the overwhelming sentiment remains positive. Most visitors appreciate the staff's consistent efforts to provide professional and attentive service, reinforcing the hotel's reputation for outstanding hospitality. Overall, the warmth and professionalism of Hotel Criol's staff significantly enhance the guest experience, ensuring a memorable stay for many.
Wi-Fi
However, other reviews highlight significant issues. Some guests reported that the wifi signal was poor, failing frequently in their rooms and sometimes not accessible for more than a few minutes. Despite good service and generally positive amenities, wifi reliability appears inconsistent, varying considerably depending on where one is within the hotel. Overall, while some guests enjoyed seamless connectivity, others experienced frustrating interruptions.
Pool
However, there are notable downsides. Some guests experienced the pool being out of operation or under repair during their stay. Additionally, the pool's temperature seems inconsistent with reports of it being very cold at times despite being heated occasionally. On cloudy days, the pool's appeal lessens further due to inadequate sunlight. Also, the WiFi access around the pool area is reportedly poor, which could be a drawback for those wanting to stay connected.
For families, the size and temperature of the pool might pose challenges, as it was mentioned to be extremely cold for children. Despite these issues, many still find the pool a lovely, beautiful and a great bonus to the hotel’s facilities when it is in good working order.
5 Star
Business
Outdoor Pool
Luxury
Romantic
Yes, Hotel Criol has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Criol.
No, Hotel Criol doesn't allow dogs.
No, parking facilities aren't available at Hotel Criol.
No, Hotel Criol doesn't have a gym.
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