Queretaro20.57746800,
-100.37295000,
Luis Vega Y Monroy 410 Colinas Del Cimatario(Show on Map)
8.5
Very Good
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Summary of reviewsDoubleTree by Hilton Queretaro is consistently praised for its strategic location, offering convenience and accessibility for both tourists and business travelers. Situated near key venues like the Corregidora Stadium and the historic center of Santiago Querétaro, the hotel provides easy access to transportation, making it ideal for navigating the city.
Guests highlight the hotel's cleanliness, modern facilities, and spacious, comfortable rooms, which enhance the overall experience. The exceptionally comfortable beds, coupled with plush pillows, contribute to restful stays. Additionally, the attentive and friendly staff are frequently commended for their exceptional service, which includes delightful touches like a warm cookie at check-in.
Breakfast receives positive reviews with its delicious buffet offering a mix of Mexican and Western dishes, although there is some feedback on the need for more variety. The dining experience, including dinner, presents room for improvement, particularly in menu variety and the quality and taste of certain items. Despite these areas, the overall dining experience remains reasonably priced.
The hotel boasts excellent facilities for families, including an indoor heated pool that is particularly enjoyable for children. The free WiFi is noted for its reliability, supporting the needs of both leisure and business travelers. The hotel is deemed a good value for money, offering a well-rounded experience with efficient amenities and services that live up to Hilton’s standards.
While DoubleTree by Hilton Queretaro does not compete as a five-star hotel, it is celebrated as an excellent four-star option, providing modern amenities and a comfortable atmosphere. The combination of strategic location, remarkable service, and a cozy, clean environment ensures that guests are keen to return, making it a highly recommended choice for both business and leisure visitors. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is included in a list of business hotels in Queretaro that are implementing measures towards sustainability.
Family Friendly Hotel
This hotel provides a comfortable and welcoming environment with amenities suitable for families. It offers a range of services and facilities for a relaxed stay.
Business Hotel
The hotel offers generous work surfaces, data ports, and complimentary wireless high-speed internet access. It has full-service amenities such as an indoor swimming pool and a fitness center. The hotel also provides in-room dining.
Accessible Hotel
Based on its brand and the accessibility features found in other Hilton properties, this hotel is likely to offer accessible rooms and facilities.
Hotel with Gym
Guests have access to a 24-hour gym, allowing for convenient workouts around the clock. An indoor pool is also available on the property.
Hotel with EV Charging Stations
DoubleTree by Hilton Queretaro offers on-site electric vehicle (EV) charging. The hotel provides this amenity as a convenience for guests, ensuring their electric vehicles can be charged during their stay.
4-Star Hotel
This hotel offers comfortable rooms and a range of amenities, including a pool and fitness center. It's known for its friendly service and convenient location.
Hotel for Honeymoon
Romantic Hotel
Room Types
King Room - Non-SmokingThis room comes with a king-size bed, an iPod docking station and a laptop safety box.
Queen Room with Two Queen Beds - Non-SmokingThis room features air conditioning, heating, seating area, coffee maker, flat-screen cable TV and a balcony. The bathroom has bath or shower.
Junior King Suite - Non-SmokingThis air-conditioned suite features free WiFi, an iPod docking station and two 42-inch flat-screen TVs. There is a sofa bed and an ergonomic work chair, as well as a microwave and a small fridge. The bathroom includes a hairdryer and bathrobes.
One-Bedroom Suite Non-smokingThis suite has a living room, refrigerator, microwave and a 42-inch LCD TV.
Guest Reviews
8.5
Very Good
Location
The DoubleTree by Hilton Queretaro boasts a prime location that is frequently praised by guests for its convenience and accessibility. Situated near the Corregidora Stadium and just a short drive from the historic center of Santiago Querétaro, the hotel is perfectly positioned for both tourists and those attending events. Its proximity to the highway makes it easy for travelers to navigate the city and reach the airport efficiently. Despite not being centrally located, the hotel benefits from excellent transportation options that connect guests to various parts of the city, including proximity to a supermarket and the Comercial.
Guests appreciate the quiet, noise-free ambiance of the surroundings, which enhances the overall comfort of their stay. The hotel is noted for its cleanliness, spaciousness, and modern facilities. The attentive and friendly staff, coupled with delightful touches such as the warm cookie at check-in, further enhance the experience. The pool with its excellent temperature and the combination of good pricing add to the hotel's appeal. Overall, the DoubleTree by Hilton Queretaro is highly recommended for its excellent location and commendable service.
Breakfast
Travelers staying at the DoubleTree by Hilton Queretaro experience a breakfast that generally receives positive feedback. Guests frequently describe the breakfast as delicious and very tasty, with a buffet that provides a well-rounded offering, featuring both Mexican and Western dishes. Many patrons commend the food quality, noting that the omelets and hot sandwiches make a delightful start to the day. The variety is appreciated, with eggs made to order and pancakes contributing to a satisfying meal.
However, some guests noted the breakfast buffet's limited variety, suggesting room for improvement in terms of fresh options and overall choice. While the buffet is often seen as complete, there are mentions of specific deficiencies, such as a lack of yogurt and some disorganization in the restaurant service. Despite these drawbacks, many visitors find the included breakfast, paired with good service, highly recommended and worth the cost.
The breakfast hours from 6 AM to 12 PM are regarded as convenient, though some guests raised concerns over value for money, indicating a discrepancy between the fee and the actual cost of the offerings. Overall, the breakfast at DoubleTree by Hilton Queretaro seems to satisfy most tastes, with ample room for enhancement in variety and service.
Dinner
The dining experience at DoubleTree by Hilton Queretaro receives mixed reviews, with some highlights and areas for improvement. Guests have enjoyed well-served dishes and commend the great service provided by the wait staff in the restaurant. However, the variety on the menu and buffet is limited, which affects the dining experience, and there are concerns about the quality and taste of some food items, including room service. While the restaurant is noted as being reasonably priced, there are suggestions for improvement in the dinner options available. Additionally, the bar and room service options are described as limited, with the bar noted for closing early.
Rooms
The DoubleTree by Hilton Queretaro offers a comfortable stay with its clean and well-maintained rooms, which many guests find to be spacious and equipped to meet their needs. The beds consistently receive high praise for their comfort, contributing to a restful and quiet environment. Guests appreciate the hotel's modern aesthetic and note the high standard of cleanliness, often describing the rooms as spotless. Room service at the hotel is excellent, contributing to an overall pleasant experience. Despite some feedback on minor maintenance issues, such as air leaks from windows and occasional challenges with fixtures, the general consensus is that the rooms provide a comfortable and enjoyable stay. The hotel's convenient location adds to its appeal, making it a popular choice for visitors to the area.
Beds
The DoubleTree by Hilton Queretaro garners high praise from guests for its exceptionally comfortable beds, which seem to be a standout feature of the hotel. Review after review highlights the beds as being incredibly comfortable, providing a cozy and restful experience that many travelers value. Coupled with plush pillows and high-quality bedding, the overall sleeping arrangement seems to ensure a great night's rest.
Despite some concerns about the condition of the room furniture and the apparent wear of some mattresses, the overall reception for the beds remains overwhelmingly positive. Guests frequently mention the soft, comforting nature of the beds, aligning with Hilton’s reputation for quality. With beds that invite guests to unwind and indulge in a restful retreat, the DoubleTree by Hilton Queretaro's bedding offers travelers the comfort they seek during their adventures.
Cleanliness
At the DoubleTree by Hilton Queretaro, guests frequently praise the hotel's cleanliness, noting the consistently neat and spotless rooms. Visitors appreciate the modern and well-maintained facilities, comfortable and tidy rooms, and impressive service. The hotel creates a favorable impression with its welcoming atmosphere and attention to detail, from the cozy bedding to the pleasant scents throughout the establishment. The gym is well-maintained, and overall, the hotel is described as being in excellent condition with a clean and safe environment.
However, some guests mention areas that could benefit from improvement, such as the inconsistent towel quality and occasional need for better bathroom cleaning. While the hotel's older aspects require periodic updates, such as the carpets and elevators, the overall presentation and cleanliness of the establishment remain commendable.
Location-wise, the DoubleTree enjoys a strategic position that is not in the city center but conveniently close enough, making it ideal for business travelers and those seeking comfort and accessibility. The friendly and efficient staff further enhance the experience, ensuring a pleasant stay. Despite some isolated critiques, the hotel is generally celebrated for providing a clean and comfortable environment that aligns with the standards expected of a Hilton property.
Staff
The staff at DoubleTree by Hilton Queretaro is consistently praised for their exceptional service and warm hospitality. Whether it's the attentive explanations about the restaurant or the efficient check-in process, guests frequently highlight the team's friendliness and willingness to go the extra mile. The reception staff in particular receives commendations for their kindness, often greeting guests with a complimentary cookie that adds a delightful touch to the check-in experience. The bilingual abilities of the staff, including English-speaking waiters, enhance the comfort for international guests. Overall, the hotel is noted for its attentive service, with the staff working diligently to ensure a pleasant and memorable stay for their visitors. Despite one mention of unfavorable reception staff attitude, the overwhelming sentiment remains positive, with many guests keen on returning due to the superb service and helpful nature of the personnel.
Wi-Fi
DoubleTree by Hilton Queretaro offers complimentary WiFi, which is notably good with a sufficiently fast and reliable connection. While there are occasional reports of WiFi issues, many guests find the internet to work perfectly, contributing to an overall positive experience. The hotel's modern design and cleanliness are also frequently praised, ensuring a comfortable stay. Despite some minor drawbacks regarding dining options, the general service at the hotel is appreciated, making it a fine choice for travelers seeking convenience and efficient amenities.
Family
DoubleTree by Hilton Queretaro offers a warm welcome for families, making it an excellent choice for those traveling with children. The standout feature for kids is the indoor heated pool, which, despite its size, receives high praise for its well-maintained temperature and delightful water slide, providing hours of fun for the little ones. The hotel's staff consistently receives accolades for their politeness and efficiency, ensuring a pleasant stay for families. The rooms are noted for their comfort and cleanliness, with spacious bathrooms and cozy beds adding to the overall convenience. Additionally, the hotel's restaurant provides excellent breakfast options and a good selection of meals and snacks, making dining hassle-free. With a good cost-benefit ratio, the DoubleTree by Hilton Queretaro proves to be a clean, comfortable, and family-friendly option, leaving guests eager to return.
4 Star
DoubleTree by Hilton Queretaro has garnered attention for its strategic location, nestled near main avenues and within close proximity to the convention center, making it ideal for business travelers and event attendees. The hotel is new, boasting an elegant and contemporary style that offers guests a tranquil and comfortable atmosphere. Guests often feel very safe during their stay and appreciate the level of cleanliness maintained throughout the property. The comfort of the beds is frequently highlighted, contributing to a restful experience. The quality of breakfast receives positive notes, with many finding it satisfying and complete. Service at the hotel is rated highly, with staff often going out of their way to provide an exceptional experience.
Despite some criticism regarding food quality and perceptions of high pricing in comparison to other hotels, many guests believe the hotel offers a good quality-price ratio overall. The excellent service and comfortable facilities enhance the experience, with guests expressing the desire to return. While a few opine that the hotel may not align with its five-star claim, it does receive commendations for being an excellent four-star choice, offering a combination of modern amenities and convenience.
Business
DoubleTree by Hilton Queretaro stands out as a highly recommended choice for business travelers. Guests frequently highlight its suitability for business trips, praising its clean environment and amenities that cater to professional needs. The hotel offers convenient spaces such as meeting rooms, making it an excellent spot for conducting videoconferences or meetings. Guests appreciate the spacious and comfortable rooms, as well as the friendly and efficient staff who attend to needs promptly. The property is described as new and well-maintained, ensuring a pleasant stay. With fair pricing for its offerings, this hotel provides a reliable option for short-stay business travelers seeking comfort and efficiency.
No, DoubleTree by Hilton Queretaro doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Queretaro.
No, DoubleTree by Hilton Queretaro doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Queretaro.