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Summary of reviewsHotel El Guajataca has received positive feedback for its prime location and stunning ocean views. Positioned near notable attractions like the Guajataca Tunnel, the hotel provides breathtaking vistas of the ocean and surrounding landscapes, making it an ideal spot for guests seeking natural beauty and tranquility. The well-maintained pool area, particularly the infinity pool, enhances the guest experience, along with the overall cleanliness and courteous staff, which add to the inviting atmosphere.
The complimentary breakfast garners favorable reviews, praised for its taste, variety and the picturesque sea views that accompany it. Although there are suggestions for more variety and fresher ingredients, the breakfast remains a highlight for many. Similarly, the dining experience, particularly at the 1930 Restaurant, is appreciated for its scenic location and quality food. However, dinner service faces some criticism regarding wait times, service efficiency and menu variety. Despite these issues, the overall dining experiences, especially breakfast and lunch, are well-regarded.
Room experiences at Hotel El Guajataca are mixed. Positives include spacious, clean and comfortable rooms with some offering beautiful ocean views from the balcony. However, many guests note that the rooms are dated and in need of renovations with issues such as lacking amenities, unreliable Wi-Fi and maintenance concerns. Cleanliness generally receives praise, though there are reports of dirty rooms, mold and inconsistent housekeeping services.
The hotel's staff is frequently commended for their friendliness and attentiveness, significantly contributing to the positive guest experiences. However, some instances of unhelpful behavior and noise disruptions have been noted. The free Wi-Fi is considered a weak point, often described as unreliable and not reaching the rooms, prompting guests to plan for limited internet access.
The pool area, featuring a new infinity pool with ocean views, is praised for its aesthetic appeal, though maintenance consistency is a recurring issue. The beach offers convenient access and stunning views, though it is not suitable for swimming. The proximity to other excellent beaches on the island further enhances the location's appeal.
Parking is another favorable aspect with ample and safe parking available, though improvements in lighting and organization could be beneficial. Family-friendly features include a kids' pool area and a supportive staff, making the hotel a delightful choice for family vacations, albeit lacking specific children's programs and play areas.
Overall, Hotel El Guajataca provides a scenic and tranquil retreat with strong positive aspects in location, staff service and breakfast offerings. While there are areas for improvement in room maintenance, dining service and Wi-Fi reliability, the hotel's beautiful surroundings and dedicated staff make it a popular choice for many travelers.
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