InfoSummary of reviewsRIVER Hotel & SPA is lauded for its exceptional location along the pristine banks of the Olt River in Caciulata. Guests consistently appreciate its tranquil setting with stunning river and mountain views, nearby cultural and recreational sites and a peaceful ambiance. The modern design and lush surroundings make it an ideal retreat for relaxation and scenic beauty, enhancing the allure of the location.
The breakfast experience at this hotel is frequently highlighted as a stellar feature. Guests are impressed by the generous, diverse and high-quality offerings, including a range of cheeses, fresh products and a traditional Swedish buffet catering to all tastes. The well-organized and inviting breakfast environment further enriches the dining experience, making it a memorable part of the stay. Similarly, the à la carte dining at the restaurant receives positive reviews. Though some guests desire more variety for children and note occasional high prices, the delicious and well-prepared dishes, efficient service and cozy atmosphere are highly praised.
The rooms at the RIVER Hotel & SPA stand out for their cleanliness, spaciousness and tasteful decor, featuring modern amenities like large smart TVs, minibars and balconies with pleasant views. The hotel ensures impeccable cleanliness and a high standard of maintenance across all areas, from the rooms to the pool and common spaces. The level of comfort and luxurious details, such as daily fresh towels and bathrobes, contribute significantly to a restful and pleasant stay.
Staff members are repeatedly commended for their friendly, welcoming and professional service. From the reception team to the housekeepers and restaurant staff, the dedication to guest satisfaction is evident. Their warm personalities and helpfulness enhance the overall guest experience, fostering a comfortable and inviting environment throughout the hotel.
The WiFi experience is generally positive with many guests finding the connection strong and reliable, although a few encountered intermittent issues. Parking facilities are well-regarded with ample free parking, including EV charging stations, contributing to the convenience and security for guests. Construction and occasional crowding are minor drawbacks, but overall, the parking experience is satisfactory.
For families, the hotel excels with child-friendly facilities like a play area and an indoor playground, creating a welcoming atmosphere for guests with children. The hotel's amenities and thoughtful services, including large family rooms with beautiful views, enhance its appeal as a family destination.
The comfort of the beds is frequently praised with many guests noting the spacious and cozy sleeping arrangements. While some find the mattresses on the softer side, the high-quality linens and overall sleeping environment contribute to restful nights.
Although officially a three-star hotel, many guests believe RIVER Hotel & SPA surpasses this rating, attributing it four-star qualities due to its luxurious conditions, exceptional service and top-notch facilities. Overall, the combination of a beautiful location, excellent amenities, superb cleanliness and professional staff make it a preferred choice for both relaxing getaways and family vacations. Show more
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Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
InfoSummary of reviewsComplex Balnear Cozia - Corp Caciulata, set against the picturesque backdrop of the Olt River and surrounded by lush forests and mountains, provides an idyllic retreat for those seeking natural beauty and tranquility. The recently renovated hotel offers clean and spacious rooms with modern furnishings and stunning river or mountain views from the balconies. The thermal water pools, both indoor and outdoor, are a major highlight, providing a clean and relaxing environment that contributes significantly to guests' rejuvenation.
Guests often praise the hotel's prime location, which is centrally positioned within the resort, allowing easy access to amenities like the Aqua Park and nearby attractions such as Cozia Monastery. Evening walks and exploration of the local area are frequently mentioned as enjoyable aspects of the stay. The friendly and attentive staff, particularly at the reception and in the restaurants, further enhance the overall positive experience.
The breakfast at Complex Balnear Cozia - Corp Caciulata is largely seen as varied and of good quality, featuring natural products and a satisfying selection at a fair price. Despite this, some guests note that breakfast is not always included in the room price and the meal voucher system can sometimes fall short in covering the full cost of meals. Nonetheless, many guests find the breakfast offerings to be excellent and delicious overall.
The hotel's dining options receive mixed reviews. While the quality and affordability of food are praised with particular appreciation for Romanian delicacies like "papanasi," portion sizes and menu variety could be improved. Service in the restaurant is another area with room for enhancement, as some guests report slow service and occasional inaccuracies with orders.
While the rooms are generally praised for their cleanliness, modern amenities and comfortable bedding, some drawbacks include the lack of air conditioning and outdated bathroom facilities. Issues such as musty smells, mold and inadequate ventilation are noted, but the hotel seems to be in a period of transition, working to address these concerns.
Cleanliness throughout the hotel, including the pools and common areas, is frequently highlighted as a strong point. However, some reviews mention issues with the thoroughness of cleaning in specific areas, such as bathrooms and certain rooms.
Wi-Fi connectivity at the hotel is a common complaint with many guests experiencing weak or absent signals, particularly in their rooms and certain common areas. This issue detracts from an otherwise positive stay and indicates a need for improved infrastructure.
The complex offers ample and secure parking, though it is not free, which some guests find inconvenient. Clearer communication regarding parking fees and the option to reserve spaces during peak times could enhance guest satisfaction.
Family-friendly amenities, including clean and well-maintained rooms, child-friendly slides and a welcoming atmosphere, make Complex Balnear Cozia - Corp Caciulata an attractive destination for families. Despite the crowds and noise in the Aqua Park, the thermal water pools and beautiful location create a soothing and enjoyable retreat for all visitors.
In summary, Complex Balnear Cozia - Corp Caciulata stands out with its scenic location, friendly staff, clean facilities and relaxing thermal pools, making it a preferred destination for many travelers. By addressing some operational details like Wi-Fi connectivity, menu variety and minor cleanliness issues, the hotel could further elevate its guest experience. Show more
InfoSummary of reviewsGRAND Caciulata is a celebrated destination for travelers seeking tranquility and a welcoming atmosphere in a stunning natural setting. The hotel's prime location near the Olt River and nestled amidst picturesque mountain views offers easy access to local amenities, including restaurants and hot spring pools, making it a perfect spot for relaxation. The modern and clean facilities, complemented by spacious rooms and thoughtful amenities, provide an ideal base for families and all types of travelers. Balconies with seating arrangements add to the appeal, while cleanliness remains a top priority, with rooms consistently praised for their immaculate conditions.
The staff at GRAND Caciulata stand out for their exceptional hospitality and friendliness, making guests feel at home. The attentive hosts, led by Alexandru and his wife, ensure that every visitor's needs are met, contributing to a memorable stay. Even late-night arrivals are gracefully handled, showcasing the team's dedication to outstanding service.
Parking facilities are abundant and secure, offering convenience and peace of mind with generous, gated spaces available free of charge. Similarly, the beds at the hotel are frequently highlighted for their comfort, allowing guests to enjoy restful sleep, although some note minor issues with thinner mattresses.
Overall, GRAND Caciulata impresses with its strategic location, superb cleanliness, warm hospitality, and comfortable accommodations, making it a highly recommended retreat for relaxation and family vacations. Show more
