Quest at Sydney Olympic Park is celebrated for its prime location, particularly ideal for events at Accor Stadium, Qudos Bank Arena and other nearby venues. Guests commend its convenience for concerts, sports events and shows with easy access to a variety of restaurants, cafes and bars. The central location, combined with the comfort and cleanliness of the rooms and efficient, friendly service, makes it a top choice for visitors to the Olympic Park area.
The rooms are appreciated for their cleanliness, comfort and modern amenities. Guests frequently highlight the spacious and tidy accommodations, including well-equipped kitchen facilities that enhance the homely feel. While larger rooms like two-bedroom apartments are especially well-received for their space and suitability for families, occasional concerns about room size, dated decor and minor maintenance issues do arise. Views from the rooms also add a delightful aspect to the stay.
Cleanliness generally receives positive remarks with many noting the modern and tidy atmosphere. However, there are recurring comments about specific areas, such as bathrooms and kitchens, needing more thorough cleaning. Common issues include mould in showers, dusty spots and unvacuumed carpets.
The hotel's staff is consistently praised for their friendliness, helpfulness and professionalism. Specific employees are often mentioned for their exceptional service, contributing to a welcoming and accommodating environment. While there are isolated reports of less favorable interactions, the staff's dedication to a positive guest experience is a standout feature.
Guests have mixed experiences with the wifi service. Some report good speeds and easy connectivity, while others face issues with slow, unreliable connections and occasional dropouts. The gym also receives varied feedback; though some appreciate its presence, others find the facilities outdated and lacking in equipment.
Parking at the hotel presents both conveniences and challenges. The secure underground parking is appreciated but can be limited and costly at $40 per night. Pre-booking is recommended due to the limited spaces and some guests find the need for more parking spots and better information.
The beds generally receive positive feedback for comfort and cleanliness, contributing to restful nights. However, some guests find certain beds uncomfortable with issues like being too hard, soft or springy.
Accessibility is a strong point with facilities catering well to guests with disabilities. However, there's feedback suggesting room for improvement in offering more accessible features. Overall, despite some minor drawbacks,
Quest at Sydney Olympic Park provides a comfortable, convenient and welcoming stay for most of its guests.