Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only

Punta Cana , , Carretera Playa Arena Gorda (Show on Map)
7.8
Good


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Summary of reviewsHideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only is a great option for those looking for a clean and comfortable stay with excellent amenities. The staff is the highlight of the resort with guests raving about their wonderful, friendly and accommodating service. The rooms are comfortable and always kept clean with special mention going to the rooms with pool access. The hotel is spotless and well-maintained with personalized service and attention to upkeep. While there were mixed reviews about the dining options, guests enjoyed the Covid protocols in the dining areas and found the Zen and Dorado restaurants to be the best options. Overall, Hideaway at Royalton Punta Cana is a great choice for those looking for a relaxing and enjoyable vacation.
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Categories
Resort with Rooms With Jacuzzi / Hot-tub
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Casino Resort
Resort with Spa
Romantic Resort
Resort with Swimming Pool

  Outdoor Pool  

Business Resort
Resort with Parking
Resort with Gym
Resort for Adults Only
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Room Types
Luxury Room Rooms are 38 square metres. -Exclusive DreamBed with High thread count sheets -Royalton Signature rain shower -USB charging stations -Coffee maker available by request

Luxury Room Diamond Club -Preferred room locations for Diamond Club only -Private pool for Diamond Club guests -Preferential reservations in á la carte restaurants -Exclusive beach area with dedicated bar and waiter service -Personailized check-in and check-out at Lounge private access -Upgrade room service menu

Luxury Ocean View Room Diamond Club -Preferred room locations for Diamond Club only -Private pool for Diamond Club guests -Preferential reservations in á la carte restaurants -Exclusive beach area with dedicated bar and waiter service -Personailized check-in and check-out at Lounge private access -Upgrade room service menu

Honeymoon Jacuzzi Suite Diamond Club -Preferred room locations for Diamond Club only -Private pool for Diamond Club guests -Preferential reservations in á la carte restaurants -Exclusive beach area with dedicated bar and waiter service -Personailized check-in and check-out at Lounge private access -Upgrade room service menu

Luxury Swim Out Room Diamond Club -Preferred room locations for Diamond Club only -Private pool for Diamond Club guests -Preferential reservations in á la carte restaurants -Exclusive beach area with dedicated bar and waiter service -Personailized check-in and check-out at Lounge private access -Upgrade room service menu

About Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only
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Guest Reviews
7.8
Good
Dinner
When it comes to dining at the Hideaway at Royalton Punta Cana resort, guests have left mixed reviews. However, some positive highlights include the Zen and Dorado restaurants being the best options and guests enjoying the food and Covid protocols in the dining areas. Some guests did express disappointment in the limited lunch buffet options and a lack of variety in some exclusive Hideaway dining options. There were also negative reviews about the taste and quality of food at some restaurants, such as bad Italian and Mexican cuisine, slow service and a shortage of utensils. However, guests noted that Covid precautions were in place during meal times. Some guests also found the evenings to be dull due to the pandemic, calling for more entertainment options. Overall, guests had mixed experiences with the resort's dining options with both positive highlights and areas for improvement.
Rooms
If you're looking for a beautiful and clean place to stay, Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only might just be for you. Most of the reviews say that the rooms are comfortable and always kept clean. One special mention goes out to the rooms with pool access as they are excellent. However, there were a couple of negative comments, such as not getting the requested view and an unpleasant noise from the air conditioner in one of the rooms. Overall, the guests seem to have had a great experience with their rooms at this resort!
Cleanliness
If you're looking for a hotel that prioritizes cleanliness, Hideaway at Royalton Punta Cana is a great option. Based on guest reviews, the hotel is spotless and well-maintained. Guests loved the clean rooms and common areas and even noted that the personalized service and attention to upkeep were impressive. In addition to being clean, the hotel is also beautifully decorated and has excellent amenities, including rooms with pool access. The only note of caution is that some supplies, such as toilet paper and minibar items, are only refilled upon request. Overall, if you want a clean and comfortable stay, this hotel is a great choice.
Staff
The staff at Hideaway at Royalton Punta Cana is the highlight of the resort with reviews stating that they are wonderful, excellent, friendly, accommodating and amazing. Even when there were issues with the check-in process, staff members Ester and Rosicela went above and beyond to expedite it. Specific staff members were mentioned by name for their incredible service, such as Diamond club butler Carolina, Haidee and JP and bartender trio Juan, Greisy and Ozuna. Guests raved about attentive servers and lifeguards, as well as the helpfulness of Hipólito and Margarita at the steakhouse and gourmet Marché and ángel at Grazzie. While some guests encountered less than satisfactory service, the majority praised the attentiveness and helpfulness of the staff, including Joseph from the Escape Room, who received a special shoutout.

Yes, Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only.

No, Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only doesn't allow dogs.

Yes, parking facilities are available at Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only.

Yes, Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Adults Only has a gym.
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