4-Star HotelThis hotel features a spa with a hot tub, steam bath, and Finnish sauna. It also has an outdoor pool and a fitness center. The Tram restaurant serves Catalan market cuisine, and grilled cuisine with local products.
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Summary of reviews related to the '4 Star' categoryWhile Nastasi Hotel & Spa claims a four-star rating, guest reviews suggest otherwise. Visitors commonly express that the hotel does not live up to the standards expected of a four-star establishment. Numerous comments highlight issues with cleanliness, such as uncleaned areas under the bed and generally disappointing cleaning standards. Guests have also noted maintenance issues, including unrepaired items in the room and inadequate room key functionality.
The facilities and decor are often described as outdated and simplistic with furniture reminiscent of IKEA rather than a more luxurious design one might expect from a four-star hotel. Some guests were also disappointed with the room amenities, such as the lack of replenishment for Nespresso coffee pads after the first day and a radiator crudely repaired with insulation tape.
Overall, the feedback consistently points to the hotel falling short of providing the level of service, cleanliness and luxury associated with its advertised four-star rating.
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