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3-Star Hotels Taking Steps Towards Sustainability in Puerto Rico

16 HOTELS IN PUERTO RICORanking can be influenced by the commissions we receive.
Caribe Hilton main photo
Caribe Hilton
Resort in San JuanSan JuanPR flag
7.6
Good
From $326
$
Info
Summary of reviews
Caribe Hilton is an excellent choice for families seeking a fun-filled resort experience. The hotel provides an array of fantastic amenities that cater to families with children. The lagoon is a favorite spot for kids to swim safely and the multiple pools provide opportunities for fun water games. The resort has a family and children's section, which appeals to observant parents. While some guests were a bit loud, the pool area and amenities were still family-friendly. While the resort may not have hula hoops or cannonball contests, it is clean, boasts a fantastic location and the staff is excellent. Overall, Caribe Hilton is a perfect family-friendly resort for a fun-filled and memorable vacation.
Categories
Sustainability Journey
3 Star
Beachfront
Hilton Ponce Golf & Casino Resort main photo
Hilton Ponce Golf & Casino Resort
Resort in PoncePoncePR flag
8.4
Very Good
From $224
$
Info
Summary of reviews
The Hilton Ponce Golf & Casino Resort is highly recommended by guests for its stunning ocean views and convenient access to the beach. The location is also ideal for exploring downtown Ponce and the area's numerous activities. While some guests found breakfast to be overpriced, the quality and variety of options received positive reviews. The hotel's staff consistently went above and beyond to provide exceptional service, including the excellent service received from housekeeping, valet and room service. The rooms received mixed reviews, but many praised the size, comfort and cleanliness with others raving about the beautiful ocean views. Guests who enjoy golf will appreciate the convenience of the nearby golf course. Families will love the atmosphere and the resort's amenities, including the dedicated areas for kids and a mini-golf course. The outdoor pool area is a highlight with guests praising the fun water features, sun deck and activities available for children. Overall, the Hilton Ponce Golf & Casino Resort is a fantastic option for those seeking a clean, well-maintained hotel with friendly staff, beautiful surroundings and numerous attractions nearby.
Categories
Sustainability Journey
3 Star
Golf
Embassy Suites by Hilton Dorado del Mar Beach Resort main photo
From $215
$
Info
Summary of reviews
Embassy Suites by Hilton Dorado del Mar Beach Resort receives substantial praise for its picturesque beachfront location in Dorado, providing guests with peaceful and beautiful surroundings. The hotel's placement right on the beach allows for stunning ocean views and convenient beach accessibility, making it an excellent setting for relaxation. Proximity to various amenities, including restaurants and supermarkets, adds to the convenience of the location. While the hotel is somewhat isolated and may require a rental car for easy mobility, the serene environment and excellent beach access make it a favored spot for vacationers.

The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.

Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.

Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.

Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.

The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.

Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.

The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.

The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.

Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.

In summary,
Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay.
Categories
3 Star
Sustainability Journey
Beachfront
Hampton Inn & Suites San Juan main photo
Hampton Inn & Suites San Juan
Hotel in San JuanSan JuanPR flag
8.8
Excellent
From $206
$
Info
Summary of reviews
The Hampton Inn & Suites San Juan is a standout hotel that boasts an excellent location, convenient for exploring San Juan and its surroundings. Guests loved the quality and variety of breakfast offered and were particularly impressed with the friendly, helpful and courteous staff. The rooms are spacious, clean and comfortable with most reviewers praising the hotel's exceptional cleanliness throughout the property. Families with children will appreciate the kid-friendly atmosphere with the pool and beach located within walking distance. The pool area is well-maintained and a highlight of guests' stays. While some guests found the added cost of parking disappointing, overall the hotel is considered a great experience. It's a perfect option for anyone looking for a relaxing stay with great facilities and excellent customer service.
Categories
3 Star
Sustainability Journey
Pool
Outdoor Pool
Casa Sol Bed and Breakfast main photo
Casa Sol Bed and Breakfast
Bed & Breakfast in San JuanSan JuanPR flag
9.6
Excellent
From $238
$
Info
Categories
Sustainability Journey
3 Star
Health & Safety
Tierra Adentro Bed and Breakfast main photo
Tierra Adentro Bed and Breakfast
Bed & Breakfast in NaguaboNaguaboPR flag
9.3
Excellent
$
Info
Categories
Sustainability Journey
3 Star
Parking
Courtyard Aguadilla main photo
Courtyard Aguadilla
Hotel in AguadillaAguadillaPR flag
8.1
Very Good
From $238
$
Info
Categories
Sustainability Journey
3 Star
Golf
TRYP by Wyndham Isla Verde main photo
TRYP by Wyndham Isla Verde
Hotel in San JuanSan JuanPR flag
8.1
Very Good
From $199
$
Info
Summary of reviews
TRYP by Wyndham Isla Verde excels in several aspects, making it a favored choice among travelers. Its location is frequently praised for its convenience and strategic positioning. Guests enjoy quick access to the Isla Verde beach just across the street, a short drive to the airport and proximity to restaurants, shops and various Puerto Rican attractions such as Old San Juan and Condado. This central and vibrant spot is ideal for beach lovers and those eager to explore local culture and nightlife.

Guests have mixed feelings about the breakfast offerings. While the food quality is well-received by some, many feel the cost is too high for what is provided. Conversely, the dinner experience receives more positive feedback, particularly for Faccio Pizza, which is celebrated for its delicious offerings. The on-site restaurants benefit from friendly service and convenient location, though there's room for improvement in service speed and menu variety.

Room quality is another area where feedback varies. Many guests appreciate the cleanliness, modern decor and comfortable beds. However, some rooms are described as smaller than expected with issues like inadequate soundproofing and minor maintenance problems. Despite this, the overall ambiance created by the modern and fresh decor is well-received.

Cleanliness is generally praised with many guests highlighting the excellent housekeeping service and well-kept facilities. Nonetheless, occasional lapses in cleanliness have been reported, along with issues like musty smells and damp conditions in some rooms.

The hotel's staff is often commended for their friendliness, helpfulness and professionalism. The front desk, housekeeping and parking attendants, in particular, contribute positively to guests' experiences. Although there are a few mentions of slow responses and occasional rudeness, these instances are outnumbered by positive interactions.

The free Wi-Fi receives mixed reviews with some guests experiencing reliable service, while others face connectivity issues and daily login requirements. Opinions on the gym are similarly mixed with many appreciating its cleanliness and equipment, but some suggesting it could be larger and more consistently available.

Beach access is highly convenient with the hotel located just a short walk from a beautiful and clean beach. Guests also appreciate the availability of beach towels and the well-maintained pool area.

Families find the hotel welcoming and accommodating with spacious family rooms and suites featuring kid-friendly amenities like bunk beds. The hotel's location and facilities, including a family pool, make it a suitable choice for family vacations despite some noise from children in the hallways.

The nightlife scene around the hotel is vibrant, providing easy access to various bars, pubs and restaurants, making it an ideal base for guests looking to enjoy Puerto Rico's nightlife.

Lastly, while opinions on the beds are varied, many guests find them exceptionally comfortable, contributing to restful sleep. Some, however, have encountered issues with bed size and quality.

Overall,
TRYP by Wyndham Isla Verde offers a solid three-star experience with excellent location, friendly staff, comfortable rooms and good dining options, making it a worthwhile choice for both leisure and business travelers.
Categories
3 Star
Sustainability Journey
Beach
San Juan Airport Hotel main photo
San Juan Airport Hotel
Hotel in San JuanSan JuanPR flag
7.5
Good
From $207
$
Info
Summary of reviews
The San Juan Airport Hotel receives notable praise for its strategic location within the San Juan International Airport, which provides exceptional convenience for travelers with early flights or late arrivals. This ease of access from the terminal and proximity to baggage claims and rental car services make it highly attractive for transient travelers. Guests appreciate the cleanliness and comfort provided with the modern touches in some rooms enhancing their stay despite the hotel being in an older terminal.

Breakfast at the hotel is well-regarded for its variety and quality, starting as early as 5am, accommodating those with early departures. Highlights include an omelet bar and freshly made dishes like eggs, bacon and pancakes, complemented by a friendly and attentive staff. The complimentary nature of the breakfast adds significant value to the stay. Dinner, however, receives mixed reviews; while some enjoy the great food and service, others criticize the high prices, slow service and inconsistent food quality.

Rooms are generally clean and comfortable with guests appreciating the comfortable beds and essential amenities like small refrigerators and coffee makers. However, the rooms are often described as small and dated with occasional noise and air conditioning issues affecting the overall experience. Despite these drawbacks, the rooms are deemed adequate for short stays.

Cleanliness stands out as a major positive aspect with numerous guests commending the hotel's superb cleanliness, well-maintained rooms and tidy facilities. The staff receives high praise for their friendliness and helpfulness, from the front desk to breakfast service with special mentions often directed at the hotel manager's leadership.

The gym at the
San Juan Airport Hotel is noted for its impressive facilities, described as large, clean and well-equipped, contributing significantly to guest satisfaction. Including rooftop hot tubs adds a unique and relaxing element to the fitness experience.

Family travelers find the hotel convenient for short stays with its direct airport connection and friendly restaurant staff. However, the rooms can feel cramped for families and there are occasional criticisms regarding organizational aspects for family arrivals.

WiFi service draws considerable dissatisfaction due to connectivity issues and slow speeds. Despite some positive comments, many guests encounter unreliable internet access during their stay.

The hotel's bedding generally receives positive reviews for comfort, contributing to a restful night’s sleep, though a few guests find the beds either too hard or stiff.

For business travelers, the hotel’s business center and quiet rooms offer a conducive environment for work with conference rooms available for meetings.

Overall,
San Juan Airport Hotel provides a practical, clean and comfortable stay, aligning well with three-star expectations, offering solid value and convenience especially for short-term visits, despite areas in need of improvement.
Categories
3 Star
Sustainability Journey
Family
Combate Beach Resort main photo
Combate Beach Resort
Hotel in Cabo RojoCabo RojoPR flag
8.9
Excellent
From $139
$
Info
Summary of reviews
Combate Beach Resort, located in picturesque Cabo Rojo, delights guests with its prime beachside setting just steps from breathtaking Combate Beach. Its superb location allows for direct beach access and easy visits to nearby attractions such as the wildlife refuge and lighthouse. The resort offers clean and comfortable accommodations, bolstered by excellent service from friendly staff, making it a memorable getaway for families and vacationers alike. Facilities like the pool and the complimentary breakfast enhance the value of the stay.

Breakfast is a highlight at the resort, praised for its delicious offerings and attentive service, although some guests find it slightly expensive. While the dining options are somewhat limited, excellent nearby alternatives fill the gap, with on-site dining notable for its beachfront ambiance and friendly service.

The rooms, although older, are impeccably clean and comfortable, with effective air conditioning and convenient amenities like fridges and microwaves. The resort stands out for its exceptional cleanliness throughout the property, frequently noted in reviews as a significant positive attribute. Staff members consistently earn accolades for their professionalism and welcoming demeanor, contributing to the warm atmosphere that enhances each guest's experience.

The pool area is particularly inviting, highlighted for its cleanliness and peaceful ambiance, providing a serene retreat close to the beach. Families enjoy the resort's customer-friendly environment and activities like basketball and volleyball, making it an ideal location for family vacations.

For those looking to connect minimally, the resort's Wi-Fi is mainly available in public areas, which provides an opportunity to enjoy the serene surroundings without digital distractions. Overall, Combate Beach Resort offers a tranquil and comfortable retreat with excellent customer service, making it a top choice for families and couples seeking relaxation and adventure in a beautiful natural setting.
Categories
3 Star
Sustainability Journey
Family
Aqua Marina Beach Club main photo
Aqua Marina Beach Club
Hotel in RinconRinconPR flag
6.8
Rated
$
Info
Categories
Sustainability Journey
3 Star
Pool
Outdoor Pool
La Jamaca - An Island Vibe Hotel main photo
From $180
$
Info
Summary of reviews
La Jamaca - An Island Vibe Hotel is highly praised for its superb location, offering an ideal spot near beautiful beaches and excellent dining options. Guests appreciate its easy access to attractions like the bioluminescent bay and Cabo Rojo, while also enjoying the private, relaxed atmosphere away from main areas. The hotel features convenient parking and a charming boutique appeal, creating a beautiful and relaxing getaway despite requiring a car for easier transportation.

Breakfast experiences have been varied with the delicious and impressive offerings available only on weekends. This limited schedule and the absence of coffee makers in the rooms have caused some inconvenience. However, when breakfast is available, it leaves a positive impression with guests advised to check operating hours for better planning.

Dinner at La Jamaca consistently impresses with outstanding culinary offerings, particularly Chef Zulma's fresh and delicious dishes. The Puerto Rican cuisine adds local flair with guests appreciating the affordability and high quality of the meals. While service can occasionally be slow, the overall dining experience is memorable and satisfying.

Rooms at La Jamaca blend comfort with charming aesthetics, praised for cleanliness, modern design and well-equipped amenities. Cozy and beautifully decorated, the spaces feature stylish bathrooms, air conditioning and ceiling fans, ensuring a pleasant stay. Despite some comments on the smaller size of rooms, the ambiance and thoughtful layouts provide a restful experience.

The hotel is noted for its immaculate cleanliness with well-maintained facilities and a neat environment that enhances the tropical setting. Friendly and attentive staff further elevate the experience, making guests feel safe and welcomed.

Exceptional service is a hallmark of La Jamaca with the hotel staff frequently described as friendly, attentive and polite. Guest experiences reflect a true five-star level of service, complemented by delicious meals and attentive restaurant and bar staff.

The heated pool is a highlight, praised for its cleanliness and warmth, providing a fantastic centerpiece surrounded by hammocks. While the pool size and occasional maintenance issues were noted, it contributes to the overall charm and enjoyment of the hotel.

Beds generally receive positive feedback for their comfort and quality, despite a few mentions of varying firmness preferences and footboards. Overall, guests enjoy a comfortable sleeping experience.

In summary,
La Jamaca - An Island Vibe Hotel offers a delightful combination of superb location, exceptional dining, charming rooms and outstanding service, making it a favored choice for a relaxing and enjoyable getaway.
Categories
Sustainability Journey
3 Star
Pool
Heated Pool
Outdoor Pool
Villa Marsana main photo
Villa Marsana
Guest House in AguadaAguadaPR flag
8.6
Very Good
From $73
$
Info
Categories
Sustainability Journey
3 Star
Dog Friendly
Dog Play Area
Dogs Stay Free
Casa Isabel B&B main photo
Casa Isabel B&B
Bed & Breakfast in San JuanSan JuanPR flag
8.8
Excellent
From $214
$
Info
Summary of reviews
Casa Isabel B&B in San Juan's Condado neighborhood offers an exceptional experience highly praised by its guests. Its prime location in a quiet residential area allows easy access to the beach, just moments away, and close proximity to vibrant local attractions including restaurants and lounges. The neighborhood's authentic Puerto Rican charm and safety add to the overall allure, as does its convenient access to supermarkets and the airport.

The breakfast at Casa Isabel B&B is a highlight, with guests enthusiastically praising the delicious and varied morning meals that cater to different dietary needs. Freshly prepared each day, the options range from hearty hot dishes to continental favorites, complemented by superb coffee, setting a delightful tone for the day.

Rooms at Casa Isabel B&B are consistently described as clean, tastefully decorated, and inviting. Guests appreciate the comfort and coziness of the air-conditioned studios, although opinions on room size vary. The decor adds a unique eclectic touch, enhancing the charming atmosphere.

Cleanliness throughout the property receives high praise, with meticulous attention to detail contributing to a comfortable and welcoming environment. This, combined with the caring and exceptional hospitality of the staff, notably Margie, creates a family-like atmosphere that guests cherish. The team’s responsiveness and flexibility, particularly regarding check-in and check-out, further enhance the guest experience.

Beds at Casa Isabel B&B are highlighted for their comfort, contributing to a restful stay. The blend of hotel-like comfort and a homely atmosphere makes the B&B a preferred choice for travelers. The standout service and cozy ambiance leave many guests eager to return, underscoring the positive and memorable experiences at Casa Isabel B&B.
Categories
3 Star
Sustainability Journey
Small
Bposhtels San Juan main photo
Bposhtels San Juan
Hostel in San JuanSan JuanPR flag
8.2
Very Good
$
Info
Summary of reviews
Bposhtels San Juan consistently receives positive reviews, particularly lauding its strategic location, accommodations, cleanliness, and staff. Nestled in an exceptional spot near Condado Beach, the hostel offers easy access to vibrant local amenities such as restaurants and bars, making it an ideal base for exploring San Juan's tourist spots and nearby historical attractions. Despite being in the heart of the action, guests appreciate the tranquil environment that ensures restful nights.

The accommodations are highlighted for their spacious, clean, and comfortable rooms, featuring semi-capsule-style beds that provide both privacy and a good night's sleep. Guests enjoy the large, clean bathrooms, although open-plan designs and lukewarm showers are noted. The hostel's pristine environment is a significant draw, with both private rooms and dormitories maintained to high cleanliness standards, creating an inviting atmosphere.

The commendable staff further enhance the experience with their friendliness, attentiveness, and professionalism, fostering a welcoming and supportive environment. Complementing these positive features is a well-maintained pool, described as clean and pleasant, offering a peaceful escape with added fun elements like floaties.

The breakfast, although basic, is appreciated for its complimentary nature, providing a modest start to the day. Overall, Bposhtels San Juan's exceptional location, comfortable and private sleeping arrangements, diligent cleanliness, and supportive staff contribute significantly to an overall positive and memorable guest experience.
Categories
Sustainability Journey
3 Star
Pool
Outdoor Pool
NOA by DW main photo
NOA by DW
Aparthotel in San JuanSan JuanPR flag
9.3
Excellent
$
Info
Categories
Sustainability Journey
3 Star
Dog Friendly
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-16 out of 16 hotels in Puerto Rico
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