7,258,491 hotelsin 60 categories
Accessible, Big Hotels in Puerto Rico
42 HOTELS IN PUERTO RICORanking can be influenced by the commissions we receive.
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Summary of reviews
Rincon of the Seas Grand Caribbean Hotel offers a well-rounded and welcoming experience for many guests, particularly those looking for a beachfront retreat with easy access to local attractions and amenities. The hotel's prime location is one of its major highlights with a breathtaking beach lined with palm trees, lush tropical foliage and spectacular ocean views. Guests enjoy the convenience of being just a short stroll away from the charming town of Rincon, which offers excellent dining options, shops and cultural experiences. The balance between relaxation and accessibility makes it an ideal destination for both relaxation and exploration.
The breakfast reviews are mixed but lean positively with many guests praising its delicious offerings. However, the lack of consistent availability and high cost are noted drawbacks. Dinner at the hotel is generally well-received with positive remarks about the delicious food, particularly from the pool bar and the beautiful patio dining experience. Some guests felt the inside restaurant menu lacked variety and appeal and early closures limited dining flexibility.
Rooms are described as spacious and clean, boasting comfortable beds and lovely views. However, many guests have raised concerns about outdated decor and maintenance issues, including broken features and the presence of mold. The overall need for room renovations is a common theme among reviewers.
The hotel’s cleanliness receives mixed feedback. While many guests commend the well-maintained rooms and pristine pool conditions, others have highlighted areas that need more attention, particularly the bathrooms and some common areas.
The staff at Rincon of the Seas Grand Caribbean Hotel are widely recognized for their friendliness and attentiveness, significantly enhancing the guest experience. Security personnel and housekeeping teams receive high marks, though there are occasional reports of less pleasant encounters with some staff members, particularly at reception and the pool bar.
WiFi service at the hotel provides a mixed experience. While many guests find the internet speed in rooms satisfactory, connectivity issues in the outer building and villas are commonly reported.
The pool area is a standout feature, often described as fantastic, clean and beautifully integrated with the beach. Guests appreciate the inviting atmosphere, swim-up bar and poolside service. However, some cleanliness and maintenance issues like broken tiles and occasional overcrowding have been mentioned.
Rincon of the Seas Grand Caribbean Hotel excels with its impressive beachfront location, offering a stunning and family-friendly shore experience. The clean and well-maintained beach provides a scenic setting for relaxation and activities, despite a few mentions of rocky areas.
Parking at the hotel is convenient and accessible with ample spots, surveillance and shaded areas.
Families find the hotel especially accommodating with kid-friendly services and amenities, ensuring an enjoyable stay for both adults and children. Overall, Rincon of the Seas Grand Caribbean Hotel offers a beautiful, conveniently located retreat with commendable service, although some areas could benefit from improved maintenance and more consistent housekeeping.
The breakfast reviews are mixed but lean positively with many guests praising its delicious offerings. However, the lack of consistent availability and high cost are noted drawbacks. Dinner at the hotel is generally well-received with positive remarks about the delicious food, particularly from the pool bar and the beautiful patio dining experience. Some guests felt the inside restaurant menu lacked variety and appeal and early closures limited dining flexibility.
Rooms are described as spacious and clean, boasting comfortable beds and lovely views. However, many guests have raised concerns about outdated decor and maintenance issues, including broken features and the presence of mold. The overall need for room renovations is a common theme among reviewers.
The hotel’s cleanliness receives mixed feedback. While many guests commend the well-maintained rooms and pristine pool conditions, others have highlighted areas that need more attention, particularly the bathrooms and some common areas.
The staff at Rincon of the Seas Grand Caribbean Hotel are widely recognized for their friendliness and attentiveness, significantly enhancing the guest experience. Security personnel and housekeeping teams receive high marks, though there are occasional reports of less pleasant encounters with some staff members, particularly at reception and the pool bar.
WiFi service at the hotel provides a mixed experience. While many guests find the internet speed in rooms satisfactory, connectivity issues in the outer building and villas are commonly reported.
The pool area is a standout feature, often described as fantastic, clean and beautifully integrated with the beach. Guests appreciate the inviting atmosphere, swim-up bar and poolside service. However, some cleanliness and maintenance issues like broken tiles and occasional overcrowding have been mentioned.
Rincon of the Seas Grand Caribbean Hotel excels with its impressive beachfront location, offering a stunning and family-friendly shore experience. The clean and well-maintained beach provides a scenic setting for relaxation and activities, despite a few mentions of rocky areas.
Parking at the hotel is convenient and accessible with ample spots, surveillance and shaded areas.
Families find the hotel especially accommodating with kid-friendly services and amenities, ensuring an enjoyable stay for both adults and children. Overall, Rincon of the Seas Grand Caribbean Hotel offers a beautiful, conveniently located retreat with commendable service, although some areas could benefit from improved maintenance and more consistent housekeeping.
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Beachfront
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Summary of reviews
Aloft San Juan has garnered widespread acclaim for its exceptional location, immaculate cleanliness, stylish rooms and attentive staff, resulting in a consistently positive experience for its guests. Situated centrally in San Juan, the hotel offers easy access to a wide array of restaurants, entertainment options and key attractions such as the Convention Center and T-Mobile District. This prime location allows visitors to conveniently explore the vibrant nightlife, take in spectacular views and enjoy the accessibility of top sites like Viejo San Juan.
The hotel's facilities are highly praised with particular emphasis on the spotless rooms and the magnificent cleanliness of the lobby, which contributes to a welcoming and pleasant environment. The ambiance is further enhanced by modern decor and amenities, secure parking options and various room configurations designed to meet diverse guest needs. Although some rooms are noted to be on the smaller side, their comfort, especially the beds and the breathtaking views make up for it, ensuring guests have a restful stay.
Aloft San Juan's staff receives high commendations for their friendliness, helpfulness and overall excellent service with specific staff members often mentioned for their outstanding contributions to guest satisfaction. This consistent quality of service significantly enriches the guest experience, fostering a hospitable and memorable stay.
While the breakfast offerings have mixed reviews, highlights include the good taste and the inclusion of mimosas. However, improvements in menu variety, service efficiency and a better-defined breakfast area are suggested. The primary concerns centered around long wait times and occasional issues with food temperature and service quality.
The pool area, although appreciated for its stunning views and tranquil atmosphere, presents some limitations that guests feel could be improved. The pool's small size, limited operation hours and lack of food service at the pool bar are points of contention. Additionally, the pool's shaded position in the early afternoon and exposure to chilly winds detract from the overall experience.
In summary, Aloft San Juan stands out for its central, accessible location, superb cleanliness, stylish and comfortable rooms and exceptional staff service. While there are areas for improvement, particularly in breakfast variety and pool amenities, the hotel continues to provide a vibrant and enjoyable atmosphere for both business and leisure travelers.
The hotel's facilities are highly praised with particular emphasis on the spotless rooms and the magnificent cleanliness of the lobby, which contributes to a welcoming and pleasant environment. The ambiance is further enhanced by modern decor and amenities, secure parking options and various room configurations designed to meet diverse guest needs. Although some rooms are noted to be on the smaller side, their comfort, especially the beds and the breathtaking views make up for it, ensuring guests have a restful stay.
Aloft San Juan's staff receives high commendations for their friendliness, helpfulness and overall excellent service with specific staff members often mentioned for their outstanding contributions to guest satisfaction. This consistent quality of service significantly enriches the guest experience, fostering a hospitable and memorable stay.
While the breakfast offerings have mixed reviews, highlights include the good taste and the inclusion of mimosas. However, improvements in menu variety, service efficiency and a better-defined breakfast area are suggested. The primary concerns centered around long wait times and occasional issues with food temperature and service quality.
The pool area, although appreciated for its stunning views and tranquil atmosphere, presents some limitations that guests feel could be improved. The pool's small size, limited operation hours and lack of food service at the pool bar are points of contention. Additionally, the pool's shaded position in the early afternoon and exposure to chilly winds detract from the overall experience.
In summary, Aloft San Juan stands out for its central, accessible location, superb cleanliness, stylish and comfortable rooms and exceptional staff service. While there are areas for improvement, particularly in breakfast variety and pool amenities, the hotel continues to provide a vibrant and enjoyable atmosphere for both business and leisure travelers.
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Dog Friendly
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Summary of reviews
Overall, Condado Vanderbilt Hotel is a luxurious and delightful 5-star experience that offers exceptional facilities and services with top-notch customer service. Guests rave about the hotel's perfect cleanliness, superb amenities and beautiful atmosphere. Despite the high price, many have said that it was worth every penny and the best hotel they've ever experienced. Whether you're enjoying the delicious food or the breathtaking views, this hotel is the perfect place to unwind and relax in style. Booking a stay at Condado Vanderbilt Hotel is a must-do for anyone seeking a magical and indulgent experience in Puerto Rico.
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Luxury
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+3
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Summary of reviews
The Holiday Inn Express San Juan Condado by IHG is highly regarded for its exceptional location in the vibrant Condado area, just a block from beach access and surrounded by various restaurants, bars, shops, and tourist attractions. This makes it an excellent choice for guests looking to explore the local scene, whether for leisure or business purposes. The hotel is praised for its clean and modern rooms, offering comfort and convenience, with standout features like comfortable beds and impressive ocean views from corner rooms. Minor issues such as a loud air conditioning and narrow bathrooms are noted, but do not significantly affect the overall experience.
Guests appreciate the cleanliness of the hotel, with rooms maintained well and a welcoming atmosphere, despite occasional lapses in common areas. The friendly and attentive staff are consistently praised for their professionalism and willingness to assist, enhancing the guest experience. Names like Angel, Alan, Joel, and Jae are highlighted for their exceptional service.
The breakfast service receives mixed reviews, but many guests commend the variety offered, which includes fruits, pastries, scrambled eggs, and a pancake machine. Despite suggestions for more dietary options and quality enhancements, the breakfast service is generally seen as a positive aspect of the stay. The pool area provides a nice space for relaxation, although some guests found the water cold and sun exposure limited; it remains a valued amenity.
Parking is a notable concern due to the lack of dedicated parking and reliance on valet services with additional fees. Guests are advised to budget for parking costs, as alternatives are not always convenient.
Overall, guests can expect a satisfying stay at the Holiday Inn Express San Juan Condado, characterized by a prime location, clean and comfortable accommodations, attentive staff, and diverse amenities that contribute to a positive experience.
Guests appreciate the cleanliness of the hotel, with rooms maintained well and a welcoming atmosphere, despite occasional lapses in common areas. The friendly and attentive staff are consistently praised for their professionalism and willingness to assist, enhancing the guest experience. Names like Angel, Alan, Joel, and Jae are highlighted for their exceptional service.
The breakfast service receives mixed reviews, but many guests commend the variety offered, which includes fruits, pastries, scrambled eggs, and a pancake machine. Despite suggestions for more dietary options and quality enhancements, the breakfast service is generally seen as a positive aspect of the stay. The pool area provides a nice space for relaxation, although some guests found the water cold and sun exposure limited; it remains a valued amenity.
Parking is a notable concern due to the lack of dedicated parking and reliance on valet services with additional fees. Guests are advised to budget for parking costs, as alternatives are not always convenient.
Overall, guests can expect a satisfying stay at the Holiday Inn Express San Juan Condado, characterized by a prime location, clean and comfortable accommodations, attentive staff, and diverse amenities that contribute to a positive experience.
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Pool
Outdoor Pool
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+11
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Summary of reviews
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
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Golf
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Summary of reviews
Embassy Suites by Hilton San Juan - Hotel & Casino is a great choice for travelers who want a convenient location with easy access to the airport and local attractions. The hotel serves a delicious and varied complimentary breakfast buffet that is highly rated by guests. Rooms are spacious and clean, although some need updating. The hotel is maintained spotless and has a great pool area with friendly staff. Guests can access the beach with provided amenities like chairs and umbrellas. Families are welcome at the hotel, which is also great for a solo or work trip. While some reviews mentioned issues with cleanliness and outdated amenities, the majority of guests enjoyed their stay at Embassy Suites by Hilton San Juan - Hotel & Casino with excellent service from the friendly and accommodating staff.
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Pool
Outdoor Pool
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Summary of reviews
Rincon Beach Resort has garnered positive reviews for various aspects of its offerings, making it a favored destination for those seeking relaxation and quality time. Its prime location receives notable acclaim, with stunning ocean views and spectacular sunsets providing a serene and picturesque backdrop for guests. Positioned conveniently close to Rincón's vibrant town center, the resort still manages to offer a quiet atmosphere conducive to relaxation with easy access to local attractions, dining, and shopping options. Although the beach area has suffered some natural damage and presents challenges for swimming, the overall coastal charm remains a draw for visitors.
Guests enjoy a pleasant culinary experience at the resort, with breakfast and dinner at Brasas and Pelican Grill often highlighted as outstanding. Despite some suggestions for extended breakfast hours and more menu variety, the quality of food, reasonable prices, and attentive service contribute to memorable dining experiences. The rooms are praised for their spaciousness, cleanliness, and impressive views, although there is room for improvement in terms of maintenance and updates to furnishings. Cleanliness within the resort is generally well-regarded, with efforts to ensure a safe environment appreciated by visitors, despite occasional feedback on the need for enhanced upkeep in common areas.
A standout feature of the resort is its friendly and attentive staff, who consistently earn high praise for their professionalism and welcoming demeanor. This dedicated service significantly enhances the overall guest experience. The pool area, another highlight, provides a tranquil setting with breathtaking views, and its size caters to guests of all ages, contributing to relaxing family vacations and tranquil getaways. While the complimentary Wi-Fi is appreciated, guests should be mindful that connection reliability can vary.
Families find Rincon Beach Resort particularly inviting, thanks to its family-friendly atmosphere, spacious accommodations, and an engaging pool area that caters to children. The resort remains an appealing option for those looking for a peaceful retreat by the ocean, providing both comfort and adept hospitality. Despite minor drawbacks, the resort's stunning location, excellent dining, and dedicated staff ensure a pleasurable experience for guests seeking solace and relaxation amidst beautiful surroundings.
Guests enjoy a pleasant culinary experience at the resort, with breakfast and dinner at Brasas and Pelican Grill often highlighted as outstanding. Despite some suggestions for extended breakfast hours and more menu variety, the quality of food, reasonable prices, and attentive service contribute to memorable dining experiences. The rooms are praised for their spaciousness, cleanliness, and impressive views, although there is room for improvement in terms of maintenance and updates to furnishings. Cleanliness within the resort is generally well-regarded, with efforts to ensure a safe environment appreciated by visitors, despite occasional feedback on the need for enhanced upkeep in common areas.
A standout feature of the resort is its friendly and attentive staff, who consistently earn high praise for their professionalism and welcoming demeanor. This dedicated service significantly enhances the overall guest experience. The pool area, another highlight, provides a tranquil setting with breathtaking views, and its size caters to guests of all ages, contributing to relaxing family vacations and tranquil getaways. While the complimentary Wi-Fi is appreciated, guests should be mindful that connection reliability can vary.
Families find Rincon Beach Resort particularly inviting, thanks to its family-friendly atmosphere, spacious accommodations, and an engaging pool area that caters to children. The resort remains an appealing option for those looking for a peaceful retreat by the ocean, providing both comfort and adept hospitality. Despite minor drawbacks, the resort's stunning location, excellent dining, and dedicated staff ensure a pleasurable experience for guests seeking solace and relaxation amidst beautiful surroundings.
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Luxury
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+2
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Summary of reviews
Embassy Suites by Hilton Dorado del Mar Beach Resort receives substantial praise for its picturesque beachfront location in Dorado, providing guests with peaceful and beautiful surroundings. The hotel's placement right on the beach allows for stunning ocean views and convenient beach accessibility, making it an excellent setting for relaxation. Proximity to various amenities, including restaurants and supermarkets, adds to the convenience of the location. While the hotel is somewhat isolated and may require a rental car for easy mobility, the serene environment and excellent beach access make it a favored spot for vacationers.
The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.
Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.
Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.
Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.
The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.
Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.
The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.
The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.
Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.
In summary, Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay.
The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.
Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.
Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.
Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.
The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.
Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.
The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.
The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.
Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.
In summary, Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay.
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Beachfront
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Summary of reviews
Mayaguez Resort & Casino, situated in a prime and accessible location near shops, restaurants and key landmarks in Mayaguez, provides a blend of convenience and tranquility for its guests. This makes it appealing for both leisure and business travelers. The resort is considered an oasis of relaxation, offering spacious rooms with stunning views and thoughtful amenities, which are particularly appreciated by families and those seeking a peaceful getaway.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
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Honeymoon
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+2
Info
Summary of reviews
Caribe Hilton is an excellent choice for families seeking a fun-filled resort experience. The hotel provides an array of fantastic amenities that cater to families with children. The lagoon is a favorite spot for kids to swim safely and the multiple pools provide opportunities for fun water games. The resort has a family and children's section, which appeals to observant parents. While some guests were a bit loud, the pool area and amenities were still family-friendly. While the resort may not have hula hoops or cannonball contests, it is clean, boasts a fantastic location and the staff is excellent. Overall, Caribe Hilton is a perfect family-friendly resort for a fun-filled and memorable vacation.
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Beachfront
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+6
Info
Summary of reviews
The Condado Plaza Hotel is a luxurious hotel in Puerto Rico with stunning pools and beaches that make for an unforgettable experience. Guests rave about the beauty of the facility and the impressiveness of the lobby. The accommodations are pristine and make guests feel like royalty. While some may find it pricey, it's worth every penny for a four-star experience. The hotel surpasses Ponce Hilton Golf & Casino and booking a stay here will allow you to bask in luxury.
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Luxury
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+1
Info
Summary of reviews
Costa Bahia Hotel, Convention Center and Casino is a commendable choice for various types of travelers, offering an array of attractive features. The hotel boasts an excellent location with easy access to Ponce and nearby towns, making it a prime spot for exploring tourist areas, restaurants and historical sites. The property's central yet tranquil setting, combined with its cleanliness and friendly staff, significantly enhances the overall guest experience.
Guests frequently praise the hotel's breakfast offerings, describing them as delicious and served with excellent, attentive service – although some variability in quality and variety is noted. Dinner is often highlighted for its delicious food and reasonable prices, despite early closing hours and occasionally limited menu options.
The rooms at Costa Bahia are largely appreciated for their comfort, spaciousness and cleanliness with modern décor and excellent air conditioning contributing to a restful stay. Some minor maintenance issues do arise, yet the general ambiance remains positive with guests enjoying a peaceful and quiet environment.
Cleanliness is a standout feature across the hotel with consistently well-maintained facilities and a fresh, pleasant smell throughout. The staff is frequently lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcomed and well-served.
Family travelers find the hotel particularly accommodating with a variety of activities and facilities for children, including a dedicated children's pool and arcade games. The family-friendly atmosphere and helpful staff make it a popular choice for those with children.
Despite some challenges with the WiFi service and occasional maintenance issues in the pool area, Costa Bahia Hotel offers inviting amenities such as comfortable beds, clean rooms and a welcoming lobby. The hotel also delivers great value for its three-star rating, making it a cost-effective option for various travelers, including business guests who appreciate the convenient location and suitable business facilities.
In summary, Costa Bahia Hotel, Convention Center and Casino stands out for its excellent location, clean and comfortable rooms, friendly staff and family-friendly amenities. While some areas require improvement, the overall guest experience remains highly positive, making it a desirable destination for many.
Guests frequently praise the hotel's breakfast offerings, describing them as delicious and served with excellent, attentive service – although some variability in quality and variety is noted. Dinner is often highlighted for its delicious food and reasonable prices, despite early closing hours and occasionally limited menu options.
The rooms at Costa Bahia are largely appreciated for their comfort, spaciousness and cleanliness with modern décor and excellent air conditioning contributing to a restful stay. Some minor maintenance issues do arise, yet the general ambiance remains positive with guests enjoying a peaceful and quiet environment.
Cleanliness is a standout feature across the hotel with consistently well-maintained facilities and a fresh, pleasant smell throughout. The staff is frequently lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcomed and well-served.
Family travelers find the hotel particularly accommodating with a variety of activities and facilities for children, including a dedicated children's pool and arcade games. The family-friendly atmosphere and helpful staff make it a popular choice for those with children.
Despite some challenges with the WiFi service and occasional maintenance issues in the pool area, Costa Bahia Hotel offers inviting amenities such as comfortable beds, clean rooms and a welcoming lobby. The hotel also delivers great value for its three-star rating, making it a cost-effective option for various travelers, including business guests who appreciate the convenient location and suitable business facilities.
In summary, Costa Bahia Hotel, Convention Center and Casino stands out for its excellent location, clean and comfortable rooms, friendly staff and family-friendly amenities. While some areas require improvement, the overall guest experience remains highly positive, making it a desirable destination for many.
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Casino
$
+2
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Summary of reviews
The Hampton Inn & Suites San Juan is a standout hotel that boasts an excellent location, convenient for exploring San Juan and its surroundings. Guests loved the quality and variety of breakfast offered and were particularly impressed with the friendly, helpful and courteous staff. The rooms are spacious, clean and comfortable with most reviewers praising the hotel's exceptional cleanliness throughout the property. Families with children will appreciate the kid-friendly atmosphere with the pool and beach located within walking distance. The pool area is well-maintained and a highlight of guests' stays. While some guests found the added cost of parking disappointing, overall the hotel is considered a great experience. It's a perfect option for anyone looking for a relaxing stay with great facilities and excellent customer service.
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Pool
Outdoor Pool
$
+7
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Summary of reviews
The Hilton Ponce Golf & Casino Resort is highly recommended by guests for its stunning ocean views and convenient access to the beach. The location is also ideal for exploring downtown Ponce and the area's numerous activities. While some guests found breakfast to be overpriced, the quality and variety of options received positive reviews. The hotel's staff consistently went above and beyond to provide exceptional service, including the excellent service received from housekeeping, valet and room service. The rooms received mixed reviews, but many praised the size, comfort and cleanliness with others raving about the beautiful ocean views. Guests who enjoy golf will appreciate the convenience of the nearby golf course. Families will love the atmosphere and the resort's amenities, including the dedicated areas for kids and a mini-golf course. The outdoor pool area is a highlight with guests praising the fun water features, sun deck and activities available for children. Overall, the Hilton Ponce Golf & Casino Resort is a fantastic option for those seeking a clean, well-maintained hotel with friendly staff, beautiful surroundings and numerous attractions nearby.
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Golf
$
+2
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Summary of reviews
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
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Luxury
$
+3
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Summary of reviews
DoubleTree by Hilton San Juan is lauded for its outstanding location, placing guests conveniently close to both the beach and a variety of restaurants, shops, and local attractions. Its central position near both the historic charm of Viejo San Juan and modern amenities, such as a 24-hour supermarket, makes it a preferred choice for travelers. Guests highlight the safe and pleasant neighborhood, with many attractions within walking distance, and appreciate the nearby beach club service, which adds an extra layer of convenience to their stay.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
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Big
Beach
$
+4
Info
Summary of reviews
Overall, Villa Cofresi is a highly recommended hotel for those seeking a clean, comfortable and affordable beachfront experience in Rincon, Puerto Rico. Guests rave about the stunning beachfront location, delicious breakfast and dinner options, excellent customer service and well-equipped, spacious rooms. The pool and beach areas are perfect for families and offer breathtaking views of the ocean, while the restaurant offers superb food and drinks, particularly during sunset dinners. Although some guests noted minor issues with cleanliness or outdated rooms, the majority found the hotel to be a safe and welcoming environment with attentive staff. Additionally, the hotel is praised for being family-friendly and the beds are deemed comfortable by most guests. Overall, Villa Cofresi is a great choice for those seeking a getaway that combines relaxation, convenience and stunning views.
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Family
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+2
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Summary of reviews
Hyatt Place Bayamon showcases an array of positive attributes that make it a highly attractive option for travelers. The hotel is strategically located, providing easy access to shopping centers, restaurants, beaches and tourist hotspots. This central positioning is advantageous for both leisure and business travelers, ensuring swift commutes to various destinations. The surrounding area is described as safe and clean, further enhancing its appeal. Despite a moderate distance from San Juan, the benefits of the location coupled with affordable rates and modern facilities make it a compelling choice.
The breakfast service at Hyatt Place Bayamon receives commendation for its completeness, variety and excellent quality. Guests appreciate the buffet-style setting and the delicious offerings that make for a great start to the day. Although there are minor criticisms regarding variety and timing, the overall breakfast experience remains a highlight for many visitors.
The rooms at the hotel are praised for their spaciousness, cleanliness and comfort with many guests noting the cozy beds. Room service is highly regarded, contributing to a pleasant stay. While there are occasional mentions of outdated furnishings or issues like noisy air conditioning, the general consensus is that the rooms are comfortable and well-maintained.
Cleanliness is a strong point for Hyatt Place Bayamon with guests frequently mentioning the immaculate condition of both rooms and common areas. The hotel's attention to hygiene and the friendly, professional demeanor of the staff contribute to an overwhelmingly positive experience.
The staff at Hyatt Place Bayamon are a significant asset to the hotel, known for their politeness, helpfulness and professionalism. Their commitment to customer service and cleanliness reassurance, especially in light of COVID-19, ensures that guests feel welcomed and well-cared for throughout their stay.
While the WiFi service at the hotel receives mixed feedback with some guests experiencing excellent connectivity and others noting instability, the overall amenities and services provided cater well to both business and leisure travelers. The pool, though noted for its small size, is appreciated by many for its enjoyable atmosphere, particularly in the evenings.
Parking at Hyatt Place Bayamon generally meets guest expectations with free, convenient options that enhance the ease of staying at the hotel, despite occasional limitations in space.
Families find the hotel accommodating with spacious family rooms and a family-friendly environment ensuring comfort for all members. The accessible features of the hotel also make it suitable for guests with disabilities, providing a welcoming atmosphere for all.
For couples, Hyatt Place Bayamon creates a romantic ambiance, making it a popular choice for honeymooners and those seeking a romantic getaway. The hotel's pet-friendly policy further broadens its appeal to travelers who wish to bring along their furry companions.
In summary, Hyatt Place Bayamon impresses with its strategic location, comfortable rooms, cleanliness and excellent customer service. While there are areas for improvement, such as WiFi stability and pool size, the positive aspects overwhelmingly contribute to an enjoyable stay for a diverse range of guests.
The breakfast service at Hyatt Place Bayamon receives commendation for its completeness, variety and excellent quality. Guests appreciate the buffet-style setting and the delicious offerings that make for a great start to the day. Although there are minor criticisms regarding variety and timing, the overall breakfast experience remains a highlight for many visitors.
The rooms at the hotel are praised for their spaciousness, cleanliness and comfort with many guests noting the cozy beds. Room service is highly regarded, contributing to a pleasant stay. While there are occasional mentions of outdated furnishings or issues like noisy air conditioning, the general consensus is that the rooms are comfortable and well-maintained.
Cleanliness is a strong point for Hyatt Place Bayamon with guests frequently mentioning the immaculate condition of both rooms and common areas. The hotel's attention to hygiene and the friendly, professional demeanor of the staff contribute to an overwhelmingly positive experience.
The staff at Hyatt Place Bayamon are a significant asset to the hotel, known for their politeness, helpfulness and professionalism. Their commitment to customer service and cleanliness reassurance, especially in light of COVID-19, ensures that guests feel welcomed and well-cared for throughout their stay.
While the WiFi service at the hotel receives mixed feedback with some guests experiencing excellent connectivity and others noting instability, the overall amenities and services provided cater well to both business and leisure travelers. The pool, though noted for its small size, is appreciated by many for its enjoyable atmosphere, particularly in the evenings.
Parking at Hyatt Place Bayamon generally meets guest expectations with free, convenient options that enhance the ease of staying at the hotel, despite occasional limitations in space.
Families find the hotel accommodating with spacious family rooms and a family-friendly environment ensuring comfort for all members. The accessible features of the hotel also make it suitable for guests with disabilities, providing a welcoming atmosphere for all.
For couples, Hyatt Place Bayamon creates a romantic ambiance, making it a popular choice for honeymooners and those seeking a romantic getaway. The hotel's pet-friendly policy further broadens its appeal to travelers who wish to bring along their furry companions.
In summary, Hyatt Place Bayamon impresses with its strategic location, comfortable rooms, cleanliness and excellent customer service. While there are areas for improvement, such as WiFi stability and pool size, the positive aspects overwhelmingly contribute to an enjoyable stay for a diverse range of guests.
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Big
Honeymoon
$
+3
Info
Summary of reviews
The Holiday Inn Mayaguez & Tropical Casino by IHG, is widely praised for its strategic and central location, making it highly accessible and convenient for guests. Its proximity to major amenities such as restaurants, pharmacies, shopping malls and the Mayagüez Medical Center adds to its appeal. The hotel serves as an excellent base for exploring the west coast's attractions, including beaches and La Parguera’s bio-luminescent bay.
Guests commend the hotel's security features, including parking availability and elevator access requiring room keys. The hotel's cleanliness and the welcoming nature of the staff receive consistent praise, contributing to a comfortable and safe environment. On-site amenities like the casino and pool also add to guests' enjoyment, making it a favored choice for many repeat visitors.
The breakfast offerings receive favorable remarks for quality, taste and the staff's adherence to food safety rules. While there are some areas for improvement regarding variety and price, the general sentiment remains positive. Similarly, the hotel's dinner options garner appreciation for the delicious and well-presented food, albeit with intermittent criticisms about pricing and menu limitations.
Reviewers consistently highlight the rooms' comfort, cleanliness and spaciousness, often noting the modern amenities and pleasant views. The bathrooms are also complimented for their hygiene and adequate space. Occasional minor issues are swiftly addressed by the attentive staff, maintaining a strong overall impression.
Cleanliness is a standout aspect with guests frequently mentioning the spotless conditions of both rooms and common areas. The hotel's adherence to stringent cleaning protocols, including those for COVID-19, is particularly appreciated.
The staff's friendliness and attentiveness significantly enhance the guest experience with numerous reviewers commending specific staff members for their exceptional service. This personalized attention contributes to the hotel's welcoming atmosphere.
Free wifi is available, though some guests experience occasional connectivity issues. The pool area is another highlight, appreciated for its cleanliness, relaxing ambiance and suitability for both children and adults. Some suggestions include extending pool hours and adding poolside services.
Parking is generally seen as convenient despite occasional overcrowding due to the casino. The provision of free parking is a positive feature, though security enhancements are suggested.
Families find the hotel particularly accommodating with family-friendly amenities and excellent staff contributing to positive experiences. The pool and comfortable beds are especially noted, making the hotel a preferred option for family getaways.
Overall, the Holiday Inn Mayaguez & Tropical Casino excels in providing a comfortable, clean and enjoyable stay with outstanding service. Its strategic location, combined with excellent amenities and friendly staff, make it highly recommended for travelers.
Guests commend the hotel's security features, including parking availability and elevator access requiring room keys. The hotel's cleanliness and the welcoming nature of the staff receive consistent praise, contributing to a comfortable and safe environment. On-site amenities like the casino and pool also add to guests' enjoyment, making it a favored choice for many repeat visitors.
The breakfast offerings receive favorable remarks for quality, taste and the staff's adherence to food safety rules. While there are some areas for improvement regarding variety and price, the general sentiment remains positive. Similarly, the hotel's dinner options garner appreciation for the delicious and well-presented food, albeit with intermittent criticisms about pricing and menu limitations.
Reviewers consistently highlight the rooms' comfort, cleanliness and spaciousness, often noting the modern amenities and pleasant views. The bathrooms are also complimented for their hygiene and adequate space. Occasional minor issues are swiftly addressed by the attentive staff, maintaining a strong overall impression.
Cleanliness is a standout aspect with guests frequently mentioning the spotless conditions of both rooms and common areas. The hotel's adherence to stringent cleaning protocols, including those for COVID-19, is particularly appreciated.
The staff's friendliness and attentiveness significantly enhance the guest experience with numerous reviewers commending specific staff members for their exceptional service. This personalized attention contributes to the hotel's welcoming atmosphere.
Free wifi is available, though some guests experience occasional connectivity issues. The pool area is another highlight, appreciated for its cleanliness, relaxing ambiance and suitability for both children and adults. Some suggestions include extending pool hours and adding poolside services.
Parking is generally seen as convenient despite occasional overcrowding due to the casino. The provision of free parking is a positive feature, though security enhancements are suggested.
Families find the hotel particularly accommodating with family-friendly amenities and excellent staff contributing to positive experiences. The pool and comfortable beds are especially noted, making the hotel a preferred option for family getaways.
Overall, the Holiday Inn Mayaguez & Tropical Casino excels in providing a comfortable, clean and enjoyable stay with outstanding service. Its strategic location, combined with excellent amenities and friendly staff, make it highly recommended for travelers.
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Casino
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Info
Summary of reviews
Hyatt Place San Juan has garnered substantial acclaim from guests, primarily for its prime location, welcoming staff and delightful amenities. Situated conveniently close to major attractions such as the T-Mobile District, Old San Juan and the convention center, the hotel stands as an ideal option for both leisure and business travelers. The accessibility to the airport and cruise terminal further bolsters its appeal, while the complimentary shuttle service adds flexibility for exploring the area.
Guests frequently highlight the delectable and varied breakfast offerings, praising the complimentary service as a significant perk. Despite minor calls for more variety, the breakfast remains a favorite among visitors. The dinner options, while well-received, similarly draw some comments on the need for a broader selection. The hotel’s pool area, featuring a large swimming pool, children's amenities and a well-maintained environment, is repeatedly pointed out as a key attraction, particularly for families.
The rooms themselves are often noted for their spaciousness and cleanliness with guests appreciating the modern decor and comfort of the beds. Although some issues with maintenance and outdated furnishings were mentioned, the general consensus remains positive. Consistent praise is directed towards the housekeeping staff for maintaining tidy and inviting accommodations.
Cleanliness is a standout feature throughout the hotel. The facilities, including public areas like the reception and pool, are well-kept. However, occasional lapses in housekeeping are noted, pointing to a need for more consistent room servicing. Nonetheless, the overall clean and comfortable environment continues to impress guests.
The friendliness and professionalism of the staff significantly enhance the guest experience. From efficient check-ins to helpful interactions with housekeeping and maintenance, the staff consistently earn high praise for their attentiveness and courteous nature.
Free WiFi, while appreciated, has had mixed reviews with some guests encountering issues with connectivity, particularly on higher floors. Despite these occasional shortcomings, the complimentary aspect is valued.
The gym is highly regarded, offering a clean, well-equipped and air-conditioned space that operates 24 hours, allowing guests to maintain their fitness routines during their stay.
Ideal for families, Hyatt Place San Juan excels in creating a welcoming and engaging environment for both parents and children. Activities for kids, particularly the child-friendly pool, are a major highlight, ensuring an enjoyable experience for younger guests.
In terms of bedding, the comfort of the beds receives frequent commendations, though there are a few mentions of inconsistencies in mattress quality. However, the overall feedback leans towards a restful and comfortable sleep experience.
Despite some minor issues, the Hyatt Place San Juan lives up to and occasionally surpasses its three-star rating. With an excellent breakfast, friendly staff, clean facilities and a prime location, it offers great value for money and stands out as a top choice for both leisure and business visitors to San Juan.
Guests frequently highlight the delectable and varied breakfast offerings, praising the complimentary service as a significant perk. Despite minor calls for more variety, the breakfast remains a favorite among visitors. The dinner options, while well-received, similarly draw some comments on the need for a broader selection. The hotel’s pool area, featuring a large swimming pool, children's amenities and a well-maintained environment, is repeatedly pointed out as a key attraction, particularly for families.
The rooms themselves are often noted for their spaciousness and cleanliness with guests appreciating the modern decor and comfort of the beds. Although some issues with maintenance and outdated furnishings were mentioned, the general consensus remains positive. Consistent praise is directed towards the housekeeping staff for maintaining tidy and inviting accommodations.
Cleanliness is a standout feature throughout the hotel. The facilities, including public areas like the reception and pool, are well-kept. However, occasional lapses in housekeeping are noted, pointing to a need for more consistent room servicing. Nonetheless, the overall clean and comfortable environment continues to impress guests.
The friendliness and professionalism of the staff significantly enhance the guest experience. From efficient check-ins to helpful interactions with housekeeping and maintenance, the staff consistently earn high praise for their attentiveness and courteous nature.
Free WiFi, while appreciated, has had mixed reviews with some guests encountering issues with connectivity, particularly on higher floors. Despite these occasional shortcomings, the complimentary aspect is valued.
The gym is highly regarded, offering a clean, well-equipped and air-conditioned space that operates 24 hours, allowing guests to maintain their fitness routines during their stay.
Ideal for families, Hyatt Place San Juan excels in creating a welcoming and engaging environment for both parents and children. Activities for kids, particularly the child-friendly pool, are a major highlight, ensuring an enjoyable experience for younger guests.
In terms of bedding, the comfort of the beds receives frequent commendations, though there are a few mentions of inconsistencies in mattress quality. However, the overall feedback leans towards a restful and comfortable sleep experience.
Despite some minor issues, the Hyatt Place San Juan lives up to and occasionally surpasses its three-star rating. With an excellent breakfast, friendly staff, clean facilities and a prime location, it offers great value for money and stands out as a top choice for both leisure and business visitors to San Juan.
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