Hotel Gran Pacifico
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Summary of reviewsHotel Gran Pacifico in Puerto Montt is widely praised for its exceptional location, placing guests within easy reach of key tourist attractions, shopping centers, restaurants and the waterfront. Many guests enjoy stunning ocean and mountain views, particularly from higher floors and the panoramic restaurant on the 10th floor.
The hotel receives high marks for its breakfast offerings, served buffet-style, which include a wide array of delicious and fresh options catering to different dietary preferences. The breakfast setting with its scenic views of the sea and harbor, enhances the dining experience. The dinner service also garners positive feedback, particularly for the varied and well-prepared menu options, including standout dishes like breaded tuna with quinoa. The restaurant's setting and the attentive service further elevate the overall dining experience.
Rooms at Hotel Gran Pacifico are consistently described as spacious, clean and comfortable, equipped with large beds, ample storage space and amenities such as refrigerators and minibars. Despite some mentions of outdated facilities and occasional minor issues, the overall sentiment is positive, highlighting the comfort and cleanliness of the accommodations.
Cleanliness at the hotel is commendable with both rooms and common areas well-maintained and orderly. The staff is frequently praised for their friendliness, attentiveness and helpfulness, contributing significantly to a welcoming and comfortable atmosphere. The positive interactions with the staff are often highlighted as a standout feature of the hotel.
Guests also appreciate the reliable Wi-Fi service, which is described as fast and consistent, making it a practical choice for those needing internet access throughout their stay. The parking options, including a free, secure underground garage, are generally viewed positively, despite some logistical challenges.
Families find Hotel Gran Pacifico to be an excellent choice with amenities and services tailored to ensure a comfortable and enjoyable stay for all ages. The hotel provides safe and convenient family facilities, contributing to its appeal as a family-friendly destination.
While the hotel receives mixed reviews regarding its four-star rating, the overall sentiment remains positive with many guests finding good value in the clean and comfortable accommodations and excellent service. The presence of amenities such as a jacuzzi and additional features like a sauna and pool further enhance the guest experience, though some minor issues were noted.
In summary, Hotel Gran Pacifico stands out for its prime location, exceptional views, dedicated service and comfortable accommodations, making it a highly recommended choice for travelers visiting Puerto Montt.
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The hotel receives high marks for its breakfast offerings, served buffet-style, which include a wide array of delicious and fresh options catering to different dietary preferences. The breakfast setting with its scenic views of the sea and harbor, enhances the dining experience. The dinner service also garners positive feedback, particularly for the varied and well-prepared menu options, including standout dishes like breaded tuna with quinoa. The restaurant's setting and the attentive service further elevate the overall dining experience.
Rooms at Hotel Gran Pacifico are consistently described as spacious, clean and comfortable, equipped with large beds, ample storage space and amenities such as refrigerators and minibars. Despite some mentions of outdated facilities and occasional minor issues, the overall sentiment is positive, highlighting the comfort and cleanliness of the accommodations.
Cleanliness at the hotel is commendable with both rooms and common areas well-maintained and orderly. The staff is frequently praised for their friendliness, attentiveness and helpfulness, contributing significantly to a welcoming and comfortable atmosphere. The positive interactions with the staff are often highlighted as a standout feature of the hotel.
Guests also appreciate the reliable Wi-Fi service, which is described as fast and consistent, making it a practical choice for those needing internet access throughout their stay. The parking options, including a free, secure underground garage, are generally viewed positively, despite some logistical challenges.
Families find Hotel Gran Pacifico to be an excellent choice with amenities and services tailored to ensure a comfortable and enjoyable stay for all ages. The hotel provides safe and convenient family facilities, contributing to its appeal as a family-friendly destination.
While the hotel receives mixed reviews regarding its four-star rating, the overall sentiment remains positive with many guests finding good value in the clean and comfortable accommodations and excellent service. The presence of amenities such as a jacuzzi and additional features like a sauna and pool further enhance the guest experience, though some minor issues were noted.
In summary, Hotel Gran Pacifico stands out for its prime location, exceptional views, dedicated service and comfortable accommodations, making it a highly recommended choice for travelers visiting Puerto Montt.
Family Friendly Hotel
This hotel is known for its spacious rooms and family-friendly amenities, ensuring a comfortable stay for families. It offers a good location with secure parking.
Hotel near Nightlife Spots
Located in downtown Puerto Montt, which is home to most of the city's restaurants and bars. It provides convenient access to the city's nightlife.
Hotel with Parking
This hotel provides free private parking, and no reservation is needed. This offers a convenient and accessible parking solution in a central location.
Accessible Hotel
Hotel Gran Pacifico features facilities for disabled guests, ensuring a more comfortable stay. The hotel is equipped with an elevator, providing convenient access to all floors.
Hotel with Rooms With Jacuzzi / Hot-tub
Guests appreciated the comfortable jacuzzi sunk in the floor, which added a touch of luxury to their stay. The inclusion of a jacuzzi and hot tub service is frequently noted.
4-Star Hotel
This hotel is well-located in downtown Puerto Montt, close to the waterfront. It offers room service, a restaurant, a bar, and laundry services. Some rooms have city views, and amenities include golf, a hot tub, and free parking.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Gran Pacifico boasts an enviable location in Puerto Montt, consistently praised for its central positioning and convenience. Situated just steps from the city center, the hotel places guests within walking distance of the waterfront, shopping centers and key tourist attractions. The proximity to supermarkets, restaurants and commercial activities makes it ideal for visitors who want to explore on foot.
Aside from the outstanding location, guests frequently mention the beautiful ocean views, particularly from higher floors and the hotel's panoramic restaurant on the 10th floor. The hotel's positioning allows easy access to the city's vibrant areas while also providing serene views of the bay and the surrounding mountains.
Comfort and accessibility are also highlighted with guests appreciating the large, comfortable rooms and the overall cleanliness of the facilities. The staff, noted for their warmth and helpfulness, contribute to an overall excellent customer service experience, enhancing the hotel's appeal.
In summary, Hotel Gran Pacifico stands out for its perfect mix of a prime location, beautiful vistas and dedicated service, making it a standout choice for travelers visiting Puerto Montt.
Hotel Gran Pacifico offers an impressive breakfast experience that consistently receives high praise from its guests. The breakfast, typically served buffet-style, is often highlighted for its abundant variety and high quality. Guests appreciate the diverse selections available, catering to different dietary preferences, including gluten-free options and healthier choices. The offerings are not only varied but also delicious and fresh, ensuring a satisfying start to the day.
One of the standout features of the breakfast experience at Hotel Gran Pacifico is the setting. Many guests enjoy their meals on the top floor, where the restaurant provides stunning views of the sea and the harbor. This scenic backdrop enhances the overall dining experience, making it not just a meal but a scenic event to look forward to.
Service quality also garners positive remarks with attentive and friendly staff enhancing the dining experience. Guests consistently mention the completeness and nutritional value of the breakfast, noting that it is always well-organized, clean and inviting.
Overall, the breakfast at Hotel Gran Pacifico is often described as excellent with plenty of options and an exceptional setting, ensuring guests start their day on a high note.
Hotel Gran Pacifico offers a dining experience that receives high praise from its guests. The hotel's superior restaurant, located on the top floor, provides stunning views, making it a picturesque setting for a meal. Guests repeatedly highlight the delicious and well-prepared food with specific mentions of the excellent and varied menu that caters to diverse tastes. The restaurant is noted for its great food and drinks, including very good cocktails and the attentive service provided by the staff, particularly during the night shift.
The dining options are described as being of excellent quality and offering good value for money. Guests appreciate the beautiful and clean surroundings of the restaurant, which contributes to an overall pleasant dining experience. The food presentations are appetizing and the menu includes dishes like breaded tuna with quinoa and reineta, which have been mentioned specifically by satisfied diners.
Despite a few negative remarks regarding limited dinner schedules and occasional issues with specific dishes or flavors, the overall sentiment remains highly positive. The restaurant’s offerings, including both dinner and breakfast, are frequently recommended with guests particularly enjoying dinners at the hotel due to the convenience and quality of the meals. The fantastic views, combined with the delicious food and attentive service, create a highly recommended dining experience for anyone staying at Hotel Gran Pacifico.
Hotel Gran Pacifico receives consistent praise for its well-maintained and spacious rooms. Many guests appreciate the large, comfortable beds and the overall cleanliness of the rooms. The rooms are noted for being bright, clean and often accompanied by spectacular views, particularly those facing the sea. The hotel also caters to people with reduced mobility, ensuring accessibility throughout.
Though the facilities are described as a bit outdated, they are well-kept and provide good value for money. Rooms are typically equipped with amenities like large refrigerators and minibars. Comfort is a recurring theme with many guests mentioning the comfortable beds and pillows, ample storage space and equipped bathrooms.
However, some guests noted a few minor drawbacks, such as occasional bad smells, especially in the bathrooms; lack of certain details like phone charging plugs on both sides of the bed, robes or slippers; and inadequate room temperature control. Despite these issues, the overall sentiment remains positive, highlighting the spaciousness, comfort and cleanliness of the rooms.
The hotel also garners compliments for a warm welcome from attentive and friendly staff, contributing to the overall pleasant experience. While a few areas show room for improvement, especially with the bathroom facilities and decor, the general consensus confirms that the rooms at Hotel Gran Pacifico are spacious, comfortable and a solid choice for a comfortable stay.
Guests of Hotel Gran Pacifico frequently highlighted the exceptional comfort of the beds as a standout feature of their stay. Descriptions of the beds included terms like very comfortable, king-size, extra-large and spacious, indicating that guests appreciated both the size and the coziness of the mattresses. Many noted how the beds, along with the pillows, provided good support for a restful night's sleep, while others found the bedding to be clean and of high quality. However, a few reviews mentioned issues with beds being too noisy, soft or on wheels, creating some discomfort. Despite these minor concerns, the consensus was predominantly positive, emphasizing the significant comfort and quality of the sleeping arrangements at the hotel.
Hotel Gran Pacifico receives generally high marks for its cleanliness with many guests highlighting the consistently clean and spacious rooms, as well as the well-maintained facilities. The hotel staff is frequently mentioned as helpful and attentive, contributing to the overall cleanliness and pleasant atmosphere of the property.
Guests appreciate the impeccable cleanliness of the bathrooms and the tidy, comfortable accommodations. The rooms are described as very clean, cozy and often exactly as depicted in promotional photos. The hotel's facilities, including the lobby and restaurant, are praised for their neatness and orderliness, enhancing the comfortable and inviting environment.
Overall, the hotel's housekeeping and maintenance are generally commended, although a few guests note areas that could use more attention. Despite these occasional remarks, the general consensus underscores a satisfactory level of cleanliness that meets or exceeds guests' expectations, making it a reliable choice for those valuing hygiene and a well-kept space during their stay.
Hotel Gran Pacifico stands out prominently for its exceptional staff, as highlighted by numerous guest reviews. The overall impression of the hotel's personnel is overwhelmingly positive, characterized by their friendliness, attentiveness and helpfulness. From the reception to housekeeping, every employee consistently exhibits a warm and welcoming demeanor. Guests commend the attentive and efficient service provided by the staff, noting their willingness to go above and beyond to ensure a pleasant stay.
The reception staff receives particular praise for their professionalism and responsiveness. They are described as quick and accommodating, always ready to address guests' needs promptly. The restaurant and cafeteria staff also garner favorable mentions for their excellent attention and friendly service, contributing significantly to the overall positive dining experience at the hotel.
The general sentiment among guests reflects that the staff's warm service and impeccable attention to detail help create a welcoming and comfortable atmosphere. Their kind and courteous interactions have left a lasting impression on visitors, making Hotel Gran Pacifico a noteworthy choice for those valuing quality service and human warmth in their hospitality experience.
Hotel Gran Pacifico boasts a generally commendable Wi-Fi service with many guests highlighting its efficiency and reliability. The internet access is noted as fast and the signal strong, particularly in the rooms, where the majority of guests reported an excellent experience. Positive feedback frequently mentions the reliable network and good connection throughout the hotel, making it a practical option for travelers who need consistent internet access. Despite some occasional mentions of weak signals or lack of connection in parts of the hotel, the overall impression is largely favorable, presenting Hotel Gran Pacifico as a viable choice for those prioritizing good Wi-Fi during their stay.
The 'Hotel Gran Pacifico' offers several parking options that have been described positively by guests in terms of convenience, safety and accessibility. The hotel provides free parking services, including a private underground garage, which many guests found to be secure and critical given the location. Several reviewers highlighted that the parking is easily accessible with direct access to the hotel, allowing for straightforward loading and unloading of luggage.
Despite these positive aspects, there are some noted challenges. The parking lot is shared with other establishments and at times, it's described as small and limited, leading to potential long waits and difficulties, especially for families with children. Some reviewers did mention that the parking arrangements were not always straightforward and could be uncomfortable or inconvenient at times.
Overall, guests appreciated the inclusion of free parking and while there were some logistical hiccups, the safety and availability of parking were generally viewed positively.
Hotel Gran Pacifico is an excellent destination for families, offering a wide range of amenities and services tailored to making family stays enjoyable and hassle-free. This family-friendly hotel is ideal for vacations, providing safe rooms and convenient family facilities, including spacious family rooms and child-friendly cribs. Children are well-catered for with a playing area and cool toys, ensuring they have a memorable stay.
The staff at Hotel Gran Pacifico are known for their friendly and accommodating nature, particularly when it comes to families and even elderly guests. While there were some mixed reviews about the breakfast service's empathy, the overall attention and helpfulness from the waitstaff and receptionists contribute positively to the family experience.
Families will appreciate the safe parking facilities, making it easier for those traveling with children. The hotel's effort to make family reservations manageable adds to its appeal. With a good location and thoughtful amenities, Hotel Gran Pacifico emerges as a highly recommended option for family vacations.
Hotel Gran Pacifico in Puerto Montt presents a somewhat mixed picture when considering its four-star rating. While some reviews affirm that the hotel is perfect and matches the expectations for a four-star stay, others argue that it falls short, comparing it to a three-star or even three-and-a-half-star experience. Despite this disagreement, the positive aspects highlighted include the cleanliness of the hotel and the comfortable accommodations, which some found on par with or even exceeding other four-star hotels.
Guests appreciated the very good value and the quality of the breakfast, as well as the overall service, which was frequently described as very good and deserving of a four-star designation. However, disappointment arises in the lack of facilities that are typically offered by other four-star hotels at similar price points, such as a breakfast buffet, late-night pub, sauna, jacuzzi and pool.
In summary, while Hotel Gran Pacifico might not consistently meet everyone's expectations for a four-star establishment, it still offers a comfortable and clean stay with commendable service for guests visiting Puerto Montt.
The guest reviews of Hotel Gran Pacifico highlight primarily positive experiences with their room amenities, particularly the jacuzzi. Guests appreciated the comfortable jacuzzi sunk in the floor, which added a touch of luxury to their stay. The inclusion of a jacuzzi and hot tub service is frequently noted, though there were some mentions of issues such as a hot tub being in bad condition. However, the presence of a proper bathtub plug and additional features like a sauna and pool indicate a well-rounded offering of relaxation amenities. Overall, the facilities contributed to a pleasant and comfortable guest experience.
Hotel Gran Pacifico offers a comfortable and inclusive experience with excellent accessibility features, making it an ideal choice for all guests, including those with disabilities. The facilities are designed to ensure easy access with bathrooms that are particularly accessible. The hotel is conveniently located at road level, which further enhances accessibility for guests. It's also a great option for older visitors, providing the ease and comfort they might require during their stay. However, it is worth noting that the parking lot lacks a direct connection to the main entrance and the facade shows some signs of wear. Overall, Hotel Gran Pacifico provides a commendable level of accessibility and convenience.
Nestled along a picturesque coastline, Hotel Gran Pacifico offers an ideal retreat for couples seeking a romantic getaway. Guests consistently praise the stunning ocean views and tranquil ambiance, perfect for a peaceful and restful stay. The hotel's romantic restaurant provides captivating views of the beach, making it a preferred choice for an intimate dining experience. Many guests recommend it for couples, noting that it significantly enhances the experience of a romantic relationship. For those planning a trip with their significant other, Hotel Gran Pacifico stands out as an excellent choice with its serene sea views and romantic atmosphere.
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Location
Aside from the outstanding location, guests frequently mention the beautiful ocean views, particularly from higher floors and the hotel's panoramic restaurant on the 10th floor. The hotel's positioning allows easy access to the city's vibrant areas while also providing serene views of the bay and the surrounding mountains.
Comfort and accessibility are also highlighted with guests appreciating the large, comfortable rooms and the overall cleanliness of the facilities. The staff, noted for their warmth and helpfulness, contribute to an overall excellent customer service experience, enhancing the hotel's appeal.
In summary, Hotel Gran Pacifico stands out for its perfect mix of a prime location, beautiful vistas and dedicated service, making it a standout choice for travelers visiting Puerto Montt.
Breakfast
One of the standout features of the breakfast experience at Hotel Gran Pacifico is the setting. Many guests enjoy their meals on the top floor, where the restaurant provides stunning views of the sea and the harbor. This scenic backdrop enhances the overall dining experience, making it not just a meal but a scenic event to look forward to.
Service quality also garners positive remarks with attentive and friendly staff enhancing the dining experience. Guests consistently mention the completeness and nutritional value of the breakfast, noting that it is always well-organized, clean and inviting.
Overall, the breakfast at Hotel Gran Pacifico is often described as excellent with plenty of options and an exceptional setting, ensuring guests start their day on a high note.
Dinner
The dining options are described as being of excellent quality and offering good value for money. Guests appreciate the beautiful and clean surroundings of the restaurant, which contributes to an overall pleasant dining experience. The food presentations are appetizing and the menu includes dishes like breaded tuna with quinoa and reineta, which have been mentioned specifically by satisfied diners.
Despite a few negative remarks regarding limited dinner schedules and occasional issues with specific dishes or flavors, the overall sentiment remains highly positive. The restaurant’s offerings, including both dinner and breakfast, are frequently recommended with guests particularly enjoying dinners at the hotel due to the convenience and quality of the meals. The fantastic views, combined with the delicious food and attentive service, create a highly recommended dining experience for anyone staying at Hotel Gran Pacifico.
Rooms
Though the facilities are described as a bit outdated, they are well-kept and provide good value for money. Rooms are typically equipped with amenities like large refrigerators and minibars. Comfort is a recurring theme with many guests mentioning the comfortable beds and pillows, ample storage space and equipped bathrooms.
However, some guests noted a few minor drawbacks, such as occasional bad smells, especially in the bathrooms; lack of certain details like phone charging plugs on both sides of the bed, robes or slippers; and inadequate room temperature control. Despite these issues, the overall sentiment remains positive, highlighting the spaciousness, comfort and cleanliness of the rooms.
The hotel also garners compliments for a warm welcome from attentive and friendly staff, contributing to the overall pleasant experience. While a few areas show room for improvement, especially with the bathroom facilities and decor, the general consensus confirms that the rooms at Hotel Gran Pacifico are spacious, comfortable and a solid choice for a comfortable stay.
Beds
Cleanliness
Guests appreciate the impeccable cleanliness of the bathrooms and the tidy, comfortable accommodations. The rooms are described as very clean, cozy and often exactly as depicted in promotional photos. The hotel's facilities, including the lobby and restaurant, are praised for their neatness and orderliness, enhancing the comfortable and inviting environment.
Overall, the hotel's housekeeping and maintenance are generally commended, although a few guests note areas that could use more attention. Despite these occasional remarks, the general consensus underscores a satisfactory level of cleanliness that meets or exceeds guests' expectations, making it a reliable choice for those valuing hygiene and a well-kept space during their stay.
Staff
The reception staff receives particular praise for their professionalism and responsiveness. They are described as quick and accommodating, always ready to address guests' needs promptly. The restaurant and cafeteria staff also garner favorable mentions for their excellent attention and friendly service, contributing significantly to the overall positive dining experience at the hotel.
The general sentiment among guests reflects that the staff's warm service and impeccable attention to detail help create a welcoming and comfortable atmosphere. Their kind and courteous interactions have left a lasting impression on visitors, making Hotel Gran Pacifico a noteworthy choice for those valuing quality service and human warmth in their hospitality experience.
Wi-Fi
Parking
Despite these positive aspects, there are some noted challenges. The parking lot is shared with other establishments and at times, it's described as small and limited, leading to potential long waits and difficulties, especially for families with children. Some reviewers did mention that the parking arrangements were not always straightforward and could be uncomfortable or inconvenient at times.
Overall, guests appreciated the inclusion of free parking and while there were some logistical hiccups, the safety and availability of parking were generally viewed positively.
Family
The staff at Hotel Gran Pacifico are known for their friendly and accommodating nature, particularly when it comes to families and even elderly guests. While there were some mixed reviews about the breakfast service's empathy, the overall attention and helpfulness from the waitstaff and receptionists contribute positively to the family experience.
Families will appreciate the safe parking facilities, making it easier for those traveling with children. The hotel's effort to make family reservations manageable adds to its appeal. With a good location and thoughtful amenities, Hotel Gran Pacifico emerges as a highly recommended option for family vacations.
4 Star
Guests appreciated the very good value and the quality of the breakfast, as well as the overall service, which was frequently described as very good and deserving of a four-star designation. However, disappointment arises in the lack of facilities that are typically offered by other four-star hotels at similar price points, such as a breakfast buffet, late-night pub, sauna, jacuzzi and pool.
In summary, while Hotel Gran Pacifico might not consistently meet everyone's expectations for a four-star establishment, it still offers a comfortable and clean stay with commendable service for guests visiting Puerto Montt.
Rooms with Jacuzzi / Hot-Tub
Accessible
Romantic
No, Hotel Gran Pacifico doesn't have any pool.
No, a spa isn't available at Hotel Gran Pacifico.
No, Hotel Gran Pacifico doesn't allow dogs.
Yes, parking facilities are available at Hotel Gran Pacifico.
No, Hotel Gran Pacifico doesn't have a gym.
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