Ikonik Hotel Puebla

Puebla 19.04235500, -98.19218400 , Boulevard Héroes Del 5 De Mayo, 202 Barrio De La Luz 202 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsIkonik Hotel Puebla enjoys high praise for its strategic central location, making it an excellent choice for exploring the historic center of the city. The hotel's proximity to major tourist attractions allows guests to easily explore Puebla on foot and the stunning balcony views contribute to the pleasant stay experience. The modern design and clean environment, combined with a pet-friendly policy, add to its overall appeal, although occasional noise issues have been reported.

The hotel's dining offerings, particularly for breakfast and dinner, receive glowing reviews. Guests commend the delicious, high-quality food served at reasonable prices in a modern, aesthetically pleasing setting. The breakfast, especially at Mi Viejo Restaurant, is noted for its good flavor and presentation, though some guests faced issues with additional charges. Dinner services are equally praised for their variety and exceptional service, contributing to a gratifying culinary experience.

Room reviews are largely positive with many guests highlighting the cleanliness, comfort and beautiful views. The rooms are described as spacious and modern, equipped with practical amenities like coffee makers and air conditioning. However, some guests found certain rooms smaller than expected and reported noise disturbances. Overall, the comfort of the beds and the value for money contribute positively to the guest experience.

The hotel excels in cleanliness with both rooms and common areas being well-maintained and comfortable. Housekeeping staff are frequently mentioned for their friendliness and attentiveness, ensuring hygienic conditions despite minor occasional lapses noted by some guests.

Staff interactions are mostly positive with many guests applauding the friendly, attentive and helpful nature of the hotel employees, including the cleaning crew and waitstaff. However, mixed feedback about the reception staff suggests improvements are needed in customer service at the front desk.

The hotel's Wi-Fi service is widely criticized for its unreliability and limited range, posing challenges for those needing a stable connection, especially for business purposes. Conversely, the beds at Ikonik Hotel Puebla receive high marks for their comfort, contributing to a restful sleep despite some isolated complaints about hardness and noise.

Despite the additional cost for parking via a nearby public lot with valet service, the hotel is deemed a great value for its quality, modern amenities and unique architectural features. The overall ambiance, cleanliness, commendable facilities and pet-friendly nature provide a magical experience that many guests find memorable and recommend to others.
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Categories
Hotel Taking Steps Towards Sustainability
This eco-friendly hotel is notably built from recycled boat containers. It incorporates sustainable practices such as using reusable coffee/tea filters, recycling, utilizing LED light bulbs, and providing eco-friendly toiletries and cleaning products.

Dog Friendly Hotel
This hotel allows pets of any size for an additional fee per pet, per night. It offers a convenient location in Puebla and comfortable accommodations for guests and their pets.
Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Yes, $ 15USD per night
Should the dog owner notify you before checking in?
Not necessarily
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Hotel with Gym
Known for a gym. Provides guests with essential workout facilities.

4-Star Hotel
This hotel is a stylish option with modern design and comfortable rooms. It caters to travelers looking for a contemporary and well-located accommodation choice.

Family Friendly Hotel

Accessible Hotel

Room Types
Standard King Room This double room features a king-size bed, air conditioning and minibar. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.

Deluxe King Room This double room features a minibar and air conditioning. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer. There is a city view.

Triple Room This triple room has a minibar and air conditioning. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.

Deluxe Double Room with Balcony This double room has air conditioning and minibar. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.

Superior Queen Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Ikonik Hotel Puebla garnered considerable praise for its strategic location. Guests frequently emphasized its central position, making it conveniently close to the city's historic center. Many pointed out its proximity to major tourist attractions, allowing for the ease of exploring Puebla on foot. The phrase "excellent location" was a common refrain, indicating widespread satisfaction.

Several reviews highlighted the hotel's placement as incredibly advantageous for various activities, including completing paperwork at nearby consulates and enjoying the vibrant, folkloric charm of Puebla's historic areas. The convenience of being just a couple of blocks away from essential city spots and having easy access was also noted.

Guests appreciated the views from balconies overlooking the city, which added to the overall pleasant experience of staying at the hotel. Positive remarks extended to the hotel's modern look and clean environment with a few mentioning the pet-friendly policy as an additional bonus.

Despite the positive reviews, there were occasional mentions of noise issues, implying some challenges with sleeping. Still, the central and prime location of Ikonik Hotel Puebla stood out as the defining feature, making it a favored choice for visitors seeking to immerse themselves in the heart of the city.

Breakfast
Ikonik Hotel Puebla has garnered high praise for its breakfast offerings, which many guests describe as very good, delicious and even excellent. The breakfast is noted for its good flavor, adequate portions and high quality, often served in a modern setting with Baroque accents. Guests appreciate the attentive staff and the tasteful presentation of the dishes. Mi Viejo Restaurant, the hotel's onsite dining option, is particularly highlighted for its superb and tasty breakfasts.

However, a few guests have mentioned that breakfast is not included in the stay and some have experienced issues with additional charges and service. Despite these minor setbacks, the overall consensus points to a delightful breakfast experience that many guests loved. The restaurant within the hotel is also commended for its delicious food, adding to the appeal of dining at Ikonik Hotel Puebla.

Dinner
Nestled within the Ikonik Hotel Puebla, the on-site restaurant has earned high praise from guests. Many highlight the delicious food, noting it as a key highlight of their stay. Reviewers frequently describe the food as very delicious and excellent with a menu offering a nice variety of choices at reasonable prices.

Guests also appreciate the restaurant's ambiance, often mentioning its beauty alongside the quality of the food. The excellent service provided by the waitstaff is another point of commendation with descriptors like very good, helpful and respectful appearing regularly.

Overall, the combination of delicious food, reasonable prices and exceptional service make dining at Ikonik Hotel Puebla’s restaurant a noteworthy experience. Whether for breakfast, lunch or dinner, the offerings and atmosphere consistently meet guest expectations, adding significant value to any stay at the hotel.

Rooms
Ikonik Hotel Puebla offers a plethora of positive features highlighted by guests, particularly in its rooms. Guests frequently described the rooms as clean, spacious and comfortable. Many appreciated the beautiful views, especially of the city center and commended the modern design and ample amenities like coffee makers and air conditioning. Cleanliness and comfort were consistently praised, alongside the convenient and practical room layouts.

However, it's noted that some rooms are smaller than expected, which may not be ideal for families or those needing more space. Noise from the street, other rooms or service areas was mentioned as a disturbance by several guests. Despite these issues, the overall impression of the rooms is positive with many guests finding the beds very comfortable and the rooms sufficiently warm. Excellent service, safety and good value for money further establish Ikonik Hotel Puebla as a comfortable choice for travelers.

Beds
Guests' opinions on the beds at Ikonik Hotel Puebla are predominantly positive. Many reviews highlight the comfort of the beds, describing them as very comfortable, super comfortable and quite comfortable. Some guests specifically praised the spaciousness of the beds and the overall comfort, which contributed to their pleasant stay. However, there are mentions of certain beds being hard and uncomfortable and a few guests faced issues with noise affecting their sleep quality. Despite these few drawbacks, the majority of feedback suggests that the hotel provides a restful and enjoyable sleep experience with its comfortable and well-maintained bedding.

Cleanliness
Ikonik Hotel Puebla consistently receives positive remarks for its excellent level of cleanliness. Visitors appreciate the very clean and comfortable facilities, which include clean rooms and well-maintained common areas. The hotel’s cleaning staff is often highlighted as friendly, attentive and accommodating, ensuring a tidy environment throughout the property. The cleanliness and hygiene standards at the hotel are highly praised, making guests feel comfortable during their stay.

In addition to the cleanliness, the hotel features facilities that are new, clean, functional and offer spectacular views of the historic center. The bed and other accommodations are reported to be super comfortable, further enhancing the guest experience.

However, guests have noted occasional lapses in bathroom cleanliness and some issues with dust and dirt on the floors. There are isolated reports of hair being found in the bathroom and windows needing better cleaning. Despite these minor issues, the overall guest experience remains positive with a focus on the hotel's good hygiene practices and friendly service.

Staff
Ikonik Hotel Puebla receives praise for its overall friendly and attentive staff with many guests highlighting the excellent service and kind nature of the employees. Guests appreciated the helpfulness and positive attitudes of the hotel staff, especially the cleaning crew and the waiters, noting that their attention was excellent. The manager is also frequently commended for being delightful and responsive to requests. The team's efforts were particularly appreciated in challenging situations, such as helping guests after a theft and addressing room issues promptly.

However, the reception team receives mixed feedback. Some guests found the front desk staff indifferent, unprofessional or even unfriendly, suggesting that their attitude could be significantly improved. Despite these occasional negative interactions, many guests still found the overall service to be commendable, praising the staff's willingness to assist and their warm demeanor.

Wi-Fi
Ikonik Hotel Puebla has received numerous reviews expressing dissatisfaction with the Wi-Fi service. Many guests have reported that the internet connection is unreliable, often fluctuating or disconnecting entirely. Streaming content is a challenge due to the poor signal and certain rooms, particularly around room 410, seem to lack any connectivity altogether. The Wi-Fi range is limited, making it difficult to maintain a stable connection within the rooms, which is particularly inconvenient for business travelers needing to participate in online meetings. The general consensus among guests is that the Wi-Fi service at Ikonik Hotel Puebla needs significant improvement to meet basic expectations.

4 Star
Ikonik Hotel Puebla offers a delightful experience with its mid-high range accommodations, accentuated by modern amenities and original design details that capture the eye. Despite parking being an additional cost and managed through a nearby public lot with valet service, many guests still find the hotel to be a great value, appreciating its affordability for the level of quality it provides. The central location of the hotel stands out as a highlight for visitors, making it an excellent choice for those wanting easy access to local attractions. Guests have consistently praised the pleasant atmosphere, commendable facilities and unique room designs, often remarking on how they enjoyed their stay thoroughly and would recommend it to others. The distinct architectural touches and overall ambiance contribute to what many describe as a magical experience, leaving them with a desire to return.

Dog Friendly
Ikonik Hotel Puebla stands out for its genuine pet-friendly atmosphere, making it an ideal choice for travelers accompanied by their four-legged friends. Guests consistently mention how warmly their pets were welcomed and treated with some noting specific touches like the provision of food and water bowls. The hotel's prime location, clean rooms and environmental consciousness further enhance its appeal. Additionally, the staff's friendliness and good breakfast are frequent highlights. Overall, Ikonik Hotel Puebla seamlessly integrates pet hospitality into its offerings, ensuring a pleasant stay both for the guests and their pets.


No, Ikonik Hotel Puebla doesn't have any pool.

No, a spa isn't available at Ikonik Hotel Puebla.

Yes, Ikonik Hotel Puebla welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Ikonik Hotel Puebla.

Yes, Ikonik Hotel Puebla has a gym.

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