NH Puebla Centro Histórico
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Summary of reviewsNH Puebla Centro Histórico is centrally located in the heart of Puebla's historic center, placing guests within walking distance of key attractions such as the Zócalo, Amparo Museum and Palafoxiana Library. This strategic location is highly praised for its convenience, allowing easy exploration of the city's vibrant culture and colonial charm while still offering a quiet and restful stay.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
Categories
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
Hotel Taking Steps Towards Sustainability
An eco-certified hotel that participates in the Green Key program, this property utilizes eco-friendly toiletries, reusable coffee/tea filters, recycling practices, and LED light bulbs. They also implement water-efficient showers and use eco-friendly cleaning products.
Family Friendly Hotel
This hotel is well-located in the city's historic center.
Dog Friendly Hotel
This hotel is pet-friendly and offers a central location in Puebla's historic district. It provides easy access to local attractions and a comfortable stay for guests with pets.
Hotel near Nightlife Spots
Located on Avenida 5 Sur in the Centro Historico, this hotel offers easy access to the city's nightlife. Its central location provides convenience for guests looking to explore the bars and clubs in the area.
Hotel with Swimming Pool
This hotel offers a pool, providing guests with a relaxing amenity. The pool area is designed to enhance the overall guest experience.
Rooftop Pool Outdoor Pool
Business Hotel
This hotel features 11 function rooms capable of hosting up to 300 people. It provides technical equipment and catering services, supported by a dedicated events team, making it well-suited for various business meetings and conferences.
Accessible Hotel
This hotel offers accessible facilities and rooms, including 4 specifically designated 'room for handicap'. It provides ramp access, wheelchair access, and wheelchair accessible elevators for ease of movement throughout the property.
Hotel with Gym
Likely includes a fitness center, as is standard for NH hotels, offering guests basic workout facilities. Provides comfortable suites and essential amenities.
4-Star Hotel
This hotel, located in the historic center of Puebla, provides comfortable accommodations and modern amenities. Its central location allows for easy access to the city's cultural and historical landmarks.
Hotel with Outdoor Pool
This hotel includes an outdoor pool, providing a swimming option for guests. One source also indicates a rooftop pool.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Rooftop Pool
Guest Reviews
NH Puebla Centro Histórico is exceptionally well-situated in the heart of Puebla's historic center, making it a prime choice for visitors eager to explore the city's main attractions. A stone's throw away from the central square, where the majestic cathedral stands, the hotel allows easy access to museums, colonial sites and numerous restaurants and shops. Guests consistently praise its central location, highlighting the convenience of being able to walk to most destinations, including the Zócalo, Amparo Museum and Palafoxiana Library. Despite its centrality, the hotel offers a quiet stay, ensuring guests can rest comfortably. The modern, clean facilities and very good value for money further enhance its appeal. Overall, its strategic position within walking distance of key sights stands out as a significant advantage for those wanting to fully experience Puebla's vibrant culture and historic charm.
The breakfast experience at NH Puebla Centro Histórico receives high praise from guests, serving as a standout feature of the hotel. Breakfast is frequently described as delicious, varied and very complete, offering guests a plethora of options ranging from fresh fruits, juices and yogurt to sweet and savory breads. Custom-made egg dishes are a particular highlight with guests enjoying freshly prepared omelets.
Guests appreciate the creative and high-quality offerings of the breakfast buffet, often describing it as fabulous, hearty and even Michelin-level. The breakfast is valued for its variety and completeness, catering to diverse tastes, including options well-suited for children. Some reviews mention specific preferences for the inclusion of European-style elements, which add an extra touch of satisfaction.
However, there are occasional mentions of the breakfast being somewhat expensive. Despite this, many still find the generous portions and broad selection worth the price. The buffet is noted to be rich and abundant, although a few guests indicated a preference for more consistency and variety daily.
Attentive and efficient service from the breakfast staff adds to the overall positive impression with many guests feeling well taken care of during their morning meal. The breakfast's contribution to the superb stay experience at NH Puebla Centro Histórico is undeniable, consistently leaving guests ready to explore the nearby main square and the hotel's central location.
NH Puebla Centro Histórico's dinner service receives mixed feedback from guests. On the positive side, many agree that the restaurant serves good and delicious dishes, often praised for being fairly priced. Excellent attention and warmth from the food department staff also stand out in some reviews. The buffet options are well-regarded and the food quality in the restaurant is generally appreciated.
However, the dining experience has notable drawbacks. Numerous guests report very slow service and inattentiveness from the waitstaff with some describing the waiters as rude or appearing angry and tired. The limited dinner menu and instances of receiving cold or poorly prepared food further detract from the experience. Room service often disappoints with food arriving cold and taking over an hour. Although the breakfast and other meals were sometimes enjoyed, the overall dinner experience at NH Puebla Centro Histórico needs improvement in both quality and service.
NH Puebla Centro Histórico offers spacious and clean rooms, making them a comfortable choice for guests. Many reviews highlight the large size of the rooms, providing plenty of space to move around and relax. The rooms feature comfortable beds with some guests particularly noting the comfort of the king and queen-sized beds and soft pillows.
Cleanliness is consistently praised with rooms and bathrooms frequently described as very clean and well-maintained. The rooms also offer good noise absorption, ensuring a quiet and restful environment.
While the rooms are large and airy, some guests have mentioned that they appear somewhat dated and worn. Issues like torn wallpaper, outdated decor and rusty fixtures have been noted. Maintenance could be improved as some rooms have been reported to have minor problems such as musty smells, malfunctioning bathtubs and a lack of certain amenities like coffee makers or kettles.
Despite these drawbacks, the overall impression of NH Puebla Centro Histórico is positive with guests appreciating the spaciousness and comfort of the rooms. The central location, just three blocks from the main square, adds to the convenience, making it an ideal choice for exploring the city. The attentive staff and serene atmosphere further enhance the stay, despite some rooms needing a bit of modernization and upkeeping.
At NH Puebla Centro Histórico, beds receive high marks from guests, frequently described as comfortable and even super comfortable. Reviewers consistently highlight the spacious and well-maintained beds, mentioning both the king and queen sizes favorably. The bedding is praised for being clean, modern and cozy, often enhancing the restful experience. Pillows, despite a few comments about lumpiness or being small, are generally considered soft and comfortable by many.
While some guests found the mattresses too hard or said the double beds seemed small, they still appreciated the overall quality of sleep, thanks to the excellent bed linen and relaxing nature of the beds. Several reviews pointed out the beds as a standout feature of the rooms, contributing significantly to the comfort and relaxation of their stay.
The hotel’s attention to providing comfortable sleeping arrangements, including clean sheets and spacious bed options, resonated well with guests, making the experience at NH Puebla Centro Histórico restful and pleasant for many.
NH Puebla Centro Histórico has received mixed feedback regarding cleanliness from its guests. On the positive side, many have praised the hotel's central location and the comfort and spaciousness of its rooms. The facilities have also been highlighted for their overall cleanliness and maintenance with some guests specifically noting the excellent cleaning practices and attentiveness of the housekeeping staff.
Guests have described the rooms and bathrooms as generally clean with spotless linens and clean towels regularly provided. Breakfast, parking and the helpfulness of the staff, particularly during check-in, have been well-received.
However, there have been significant concerns about cleanliness as well. Several guests reported issues such as dirty carpets in the hallways, stained linens and mold in bathroom showers. The pool area and the lobby bathrooms were particularly criticized for their poor hygiene. Some guests noticed unpleasant odors in various areas of the hotel, including the rooms and the pool area.
In summary, while NH Puebla Centro Histórico offers a favorable location and good room comfort, the hotel appears to have inconsistent cleanliness standards that need addressing to enhance the guest experience.
The reviews for NH Puebla Centro Histórico frequently highlight the friendly and attentive nature of the staff. Guests repeatedly praised the staff for their kindness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The reception staff, in particular, received commendations for their helpfulness and efficient service during check-in and throughout guests' stays.
The housekeeping staff was noted for their thoroughness, contributing to the hotel's overall cleanliness. Additionally, the staff in the dining area was recognized for their attentiveness, despite occasional comments about slow service. Valet parking services were also appreciated for their efficiency and affordability.
While most reviews were positive, a few guests mentioned instances of unfriendliness or inattention from some reception staff and in some cases, long wait times for service. Nonetheless, the general consensus remains that the staff at NH Puebla Centro Histórico is friendly, helpful and dedicated to providing excellent customer service.
The reviews of the WiFi at NH Puebla Centro Histórico paint a mixed picture. On the positive side, many guests found the WiFi to be reliable, efficient and fast enough to hold video calls. Good internet connection was noted particularly in the rooms with some users appreciating the consistent speed and ease of connectivity. However, several reviews highlighted significant issues. A number of guests experienced poor or unstable WiFi throughout their stay with descriptions ranging from slow and unreliable to completely non-functional at times. There were also complaints about the network's performance with Apple devices specifically and reports of frequent disconnections or weak signals. While some guests enjoyed efficient WiFi that met their needs, the overall consensus suggests that the internet service at the hotel could benefit from improvements for a more consistent experience.
The gym at NH Puebla Centro Histórico receives varied feedback from guests. Many praise the facility, noting it as good, well-kept and functional with the added convenience of being open 24 hours. Guests appreciate that it is adequately equipped and has everything needed for a basic workout. Moreover, the presence of both a gym and a rooftop pool earns favorable mentions.
However, there are remarks about the need for better maintenance and improvements. Issues such as damaged equipment, insufficient lighting and the need for curtains to block the morning sun were highlighted. Despite these shortcomings, the gym is seen as satisfactory and functional, serving the essential fitness needs of the guests.
Located in the heart of Puebla, the NH Puebla Centro Histórico is home to a rooftop pool with stunning views, making it a pleasant spot for relaxation. Despite its limited size and short operating hours, guests appreciate the cozy atmosphere and scenic surroundings of the pool area. The rooftop setting offers a nice escape with the pool providing a refreshing dip and picturesque views, particularly in the late afternoon.
However, there are consistent concerns about maintenance and cleanliness. Reviews mention that the pool often appears dirty with cloudy water and an overall neglected state. The pool's small size and lack of heating may deter some guests, as the water can be uncomfortably cold. Additionally, the pool area can feel cramped and messy, lacking sufficient space and amenities for guests.
In summary, while the rooftop pool adds a charming touch to the hotel experience, it requires better upkeep and extended hours to fully meet guest expectations.
NH Puebla Centro Histórico offers convenient onsite parking that guests generally find very accessible with the added benefit of a valet service that many describe as efficient and friendly. The presence of a secure parking lot directly connected to the hotel provides peace of mind for those traveling by car. Additionally, having parking available in the same building is highly valued by guests.
However, some visitors express concerns about the extra costs associated with parking. The charges for parking are not always clearly communicated during the reservation process, which can lead to unexpected expenses. Though many guests feel the parking fees are reasonable, others consider the costs a bit high and suggest that parking should ideally be included in the room rate.
The valet service receives positive feedback for its convenience, but there are noted instances of a lack of clear markings in the parking lot, which can be confusing for first-time visitors. Overall, although some minor issues with logistics and additional fees exist, guests appreciate the availability and safety of parking at NH Puebla Centro Histórico.
NH Puebla Centro Histórico offers a family-friendly atmosphere, making it a good choice for families visiting the city. The hotel features spacious family rooms with comfortable beds and connecting doors, enhancing convenience for those traveling with children. Guests appreciated the rooftop pool, which was a hit among kids, providing entertainment and a great spot to unwind.
The location is central, allowing easy access for families to explore Puebla. Services catered to families, including friendly staff and amenities, contributed positively to their stays. However, there were areas needing improvement, such as better maintenance of the family restaurant and ensuring cleanliness in the rooms.
Overall, NH Puebla Centro Histórico is recommended for family trips thanks to its accommodating atmosphere and family-focused services, despite some minor shortcomings.
NH Puebla Centro Histórico offers a mix of experiences in terms of its four-star rating, facilities and services. Guests frequently highlight the helpfulness of the staff and the exceptionally well-maintained aspects of the hotel. The central location and high-quality amenities are also often praised, adding to the comfortable 4-star stay. The hotel provides excellent value for money and is described as a gorgeous 4-star establishment with luxury touches.
However, there are concerns about the consistency of the four-star experience. Some guests have noted maintenance issues, outdated rooms and subpar housekeeping and reception services. The pool area has received criticism for its cleanliness and unpleasant smell, leading some to feel that the hotel falls short of the expected four-star standard. Despite the brand's strong reputation and overall good service, these negative aspects suggest that proactive maintenance is essential to meet the elevated expectations typically associated with a four-star hotel.
NH Puebla Centro Histórico has garnered positive feedback from business travelers for its modern facilities and strategic location. The hotel is well-suited for business stays, offering ample workspace and well-maintained conference rooms. Guests have emphasized the good business amenities and modern meeting areas, making it a reliable option for professional engagements.
The establishment is praised for providing good value for money with multiple reviews highlighting it as one of the best hotels in the area for work-related trips. The business center and rooms are noted for their practicality and comfort, catering to the needs of business travelers.
Breakfast has been mentioned positively, adding to the overall convenience during busy mornings. While check-in times have occasionally been cited as long, efforts from the staff to mitigate this have been recognized. The hotel's transportation services further enhance its appeal, facilitating easier commutes for work purposes.
Overall, NH Puebla Centro Histórico is considered an excellent option for those on business, offering a comfortable and stress-free environment ideal for both work and relaxation.
NH Puebla Centro Histórico offers a highly accessible experience for guests with disabilities. Situated in an ideal location within the historic center, the hotel provides easy access to popular sightseeing spots and various parts of the city. The building and its facilities, including rooms and the rooftop pool, are wheelchair accessible, ensuring comfort and convenience for all guests. However, some guests noted that staff occasionally overlooked specific accessibility requests in the rooms. Despite this, the overall accessibility of the hotel and its prime location make it a favorable choice for travelers.
The NH Puebla Centro Histórico features a rooftop outdoor pool that many guests find pleasant and great for relaxing after sightseeing. The pool provides a gorgeous setting with impressive views, enhancing the overall experience. Some guests appreciated the cleanliness of the pool, though there were a few mentions of neglect and cleanliness issues. Despite these occasional concerns, the outdoor pool remains a highlighted amenity for its enjoyable atmosphere and scenic surroundings.
NH Puebla Centro Histórico has garnered a number of positive reviews for its pet-friendly offerings. Guests appreciate that the hotel allows pets, including dogs and provides accommodating facilities. Many visitors noted that they were pleased with the pet-friendly options available and the attentive manner in which staff handled pets. There are, however, some limitations on where pets can roam within the hotel. Specifically, pets are generally restricted to the guest rooms and are not advised to be left alone in the rooms. Despite these restrictions, guests found the overall pet-friendly atmosphere welcoming and enjoyed the fact that dogs were permitted on beds and couches. While some reviewers pointed out that pets are not allowed in every part of the hotel, such as the restaurant, the protocols in place for pets ensure that the facilities are maintained to a high standard. Overall, the hotel strikes a balance between being pet-friendly and maintaining a clean, orderly environment.
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Location
Breakfast
Guests appreciate the creative and high-quality offerings of the breakfast buffet, often describing it as fabulous, hearty and even Michelin-level. The breakfast is valued for its variety and completeness, catering to diverse tastes, including options well-suited for children. Some reviews mention specific preferences for the inclusion of European-style elements, which add an extra touch of satisfaction.
However, there are occasional mentions of the breakfast being somewhat expensive. Despite this, many still find the generous portions and broad selection worth the price. The buffet is noted to be rich and abundant, although a few guests indicated a preference for more consistency and variety daily.
Attentive and efficient service from the breakfast staff adds to the overall positive impression with many guests feeling well taken care of during their morning meal. The breakfast's contribution to the superb stay experience at NH Puebla Centro Histórico is undeniable, consistently leaving guests ready to explore the nearby main square and the hotel's central location.
Dinner
However, the dining experience has notable drawbacks. Numerous guests report very slow service and inattentiveness from the waitstaff with some describing the waiters as rude or appearing angry and tired. The limited dinner menu and instances of receiving cold or poorly prepared food further detract from the experience. Room service often disappoints with food arriving cold and taking over an hour. Although the breakfast and other meals were sometimes enjoyed, the overall dinner experience at NH Puebla Centro Histórico needs improvement in both quality and service.
Rooms
Cleanliness is consistently praised with rooms and bathrooms frequently described as very clean and well-maintained. The rooms also offer good noise absorption, ensuring a quiet and restful environment.
While the rooms are large and airy, some guests have mentioned that they appear somewhat dated and worn. Issues like torn wallpaper, outdated decor and rusty fixtures have been noted. Maintenance could be improved as some rooms have been reported to have minor problems such as musty smells, malfunctioning bathtubs and a lack of certain amenities like coffee makers or kettles.
Despite these drawbacks, the overall impression of NH Puebla Centro Histórico is positive with guests appreciating the spaciousness and comfort of the rooms. The central location, just three blocks from the main square, adds to the convenience, making it an ideal choice for exploring the city. The attentive staff and serene atmosphere further enhance the stay, despite some rooms needing a bit of modernization and upkeeping.
Beds
While some guests found the mattresses too hard or said the double beds seemed small, they still appreciated the overall quality of sleep, thanks to the excellent bed linen and relaxing nature of the beds. Several reviews pointed out the beds as a standout feature of the rooms, contributing significantly to the comfort and relaxation of their stay.
The hotel’s attention to providing comfortable sleeping arrangements, including clean sheets and spacious bed options, resonated well with guests, making the experience at NH Puebla Centro Histórico restful and pleasant for many.
Cleanliness
Guests have described the rooms and bathrooms as generally clean with spotless linens and clean towels regularly provided. Breakfast, parking and the helpfulness of the staff, particularly during check-in, have been well-received.
However, there have been significant concerns about cleanliness as well. Several guests reported issues such as dirty carpets in the hallways, stained linens and mold in bathroom showers. The pool area and the lobby bathrooms were particularly criticized for their poor hygiene. Some guests noticed unpleasant odors in various areas of the hotel, including the rooms and the pool area.
In summary, while NH Puebla Centro Histórico offers a favorable location and good room comfort, the hotel appears to have inconsistent cleanliness standards that need addressing to enhance the guest experience.
Staff
The housekeeping staff was noted for their thoroughness, contributing to the hotel's overall cleanliness. Additionally, the staff in the dining area was recognized for their attentiveness, despite occasional comments about slow service. Valet parking services were also appreciated for their efficiency and affordability.
While most reviews were positive, a few guests mentioned instances of unfriendliness or inattention from some reception staff and in some cases, long wait times for service. Nonetheless, the general consensus remains that the staff at NH Puebla Centro Histórico is friendly, helpful and dedicated to providing excellent customer service.
Wi-Fi
Gym
However, there are remarks about the need for better maintenance and improvements. Issues such as damaged equipment, insufficient lighting and the need for curtains to block the morning sun were highlighted. Despite these shortcomings, the gym is seen as satisfactory and functional, serving the essential fitness needs of the guests.
Pool
However, there are consistent concerns about maintenance and cleanliness. Reviews mention that the pool often appears dirty with cloudy water and an overall neglected state. The pool's small size and lack of heating may deter some guests, as the water can be uncomfortably cold. Additionally, the pool area can feel cramped and messy, lacking sufficient space and amenities for guests.
In summary, while the rooftop pool adds a charming touch to the hotel experience, it requires better upkeep and extended hours to fully meet guest expectations.
Parking
However, some visitors express concerns about the extra costs associated with parking. The charges for parking are not always clearly communicated during the reservation process, which can lead to unexpected expenses. Though many guests feel the parking fees are reasonable, others consider the costs a bit high and suggest that parking should ideally be included in the room rate.
The valet service receives positive feedback for its convenience, but there are noted instances of a lack of clear markings in the parking lot, which can be confusing for first-time visitors. Overall, although some minor issues with logistics and additional fees exist, guests appreciate the availability and safety of parking at NH Puebla Centro Histórico.
Family
The location is central, allowing easy access for families to explore Puebla. Services catered to families, including friendly staff and amenities, contributed positively to their stays. However, there were areas needing improvement, such as better maintenance of the family restaurant and ensuring cleanliness in the rooms.
Overall, NH Puebla Centro Histórico is recommended for family trips thanks to its accommodating atmosphere and family-focused services, despite some minor shortcomings.
4 Star
However, there are concerns about the consistency of the four-star experience. Some guests have noted maintenance issues, outdated rooms and subpar housekeeping and reception services. The pool area has received criticism for its cleanliness and unpleasant smell, leading some to feel that the hotel falls short of the expected four-star standard. Despite the brand's strong reputation and overall good service, these negative aspects suggest that proactive maintenance is essential to meet the elevated expectations typically associated with a four-star hotel.
Business
The establishment is praised for providing good value for money with multiple reviews highlighting it as one of the best hotels in the area for work-related trips. The business center and rooms are noted for their practicality and comfort, catering to the needs of business travelers.
Breakfast has been mentioned positively, adding to the overall convenience during busy mornings. While check-in times have occasionally been cited as long, efforts from the staff to mitigate this have been recognized. The hotel's transportation services further enhance its appeal, facilitating easier commutes for work purposes.
Overall, NH Puebla Centro Histórico is considered an excellent option for those on business, offering a comfortable and stress-free environment ideal for both work and relaxation.
Accessible
Outdoor Pool
Dog Friendly
Yes, NH Puebla Centro Histórico has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at NH Puebla Centro Histórico.
Yes, NH Puebla Centro Histórico welcomes dogs.
Yes, parking facilities are available at NH Puebla Centro Histórico.
Yes, NH Puebla Centro Histórico has a gym.
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