Hotel Real de Puebla
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Summary of reviewsHotel Real de Puebla stands out as a highly recommended choice for travelers, thanks to its prime location, friendly staff and clean, spacious accommodations. Strategically situated near Juarez Avenue, the hotel is within walking distance of numerous restaurants, bars and points of interest. Guests appreciate its central yet tranquil setting with easy access to the historic center, Zocalo and essential amenities. Business travelers also find the location advantageous, lending further appeal to the hotel’s overall experience.
The breakfast experience at Hotel Real de Puebla receives positive feedback for its delicious buffet selection. Guests frequently praise the quality and taste with commendations for the friendly service provided by staff members. However, it's worth noting that the hotel only offers breakfast with no lunch or dinner options available, which can be limiting for guests wishing to dine in-house throughout the day.
The rooms at the hotel are highlighted for their spaciousness, cleanliness and ample natural light. Many guests praise the comfortable beds and pillows, which contribute to a restful experience. Despite occasional mentions of dated fixtures, the overall guest sentiment is positive with many appreciating the value and modern touches in some rooms.
Cleanliness is a strong suit for the hotel with daily room maintenance and well-kept facilities consistently praised. Though there are occasional comments about minor cleanliness issues, such as dirty windows or stained sheets, these do not overshadow the overall positive impressions.
The staff at Hotel Real de Puebla are described as friendly and attentive, significantly enhancing the guest experience. Their politeness, efficiency and personalized service are frequently mentioned, creating a welcoming atmosphere throughout the hotel.
While the experience with free Wi-Fi is mixed with some guests facing connectivity issues, the hotel's other amenities, such as parking, are generally well-received. The parking facilities, though somewhat distant and occasionally crowded, offer convenience and are overseen by attentive valet staff.
Families find the hotel to be a good option with a safe and relatively quiet environment despite the proximity to Puebla's vibrant nightlife. The wading pool provides additional security for small children and the overall ambiance caters well to family needs.
In summary, Hotel Real de Puebla excels in providing a comfortable and convenient stay, bolstered by its prime location, dedicated staff and clean accommodations. While there are areas for improvement, particularly regarding food service beyond breakfast and room maintenance, the hotel remains a commendable choice for both leisure and business travelers.
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The breakfast experience at Hotel Real de Puebla receives positive feedback for its delicious buffet selection. Guests frequently praise the quality and taste with commendations for the friendly service provided by staff members. However, it's worth noting that the hotel only offers breakfast with no lunch or dinner options available, which can be limiting for guests wishing to dine in-house throughout the day.
The rooms at the hotel are highlighted for their spaciousness, cleanliness and ample natural light. Many guests praise the comfortable beds and pillows, which contribute to a restful experience. Despite occasional mentions of dated fixtures, the overall guest sentiment is positive with many appreciating the value and modern touches in some rooms.
Cleanliness is a strong suit for the hotel with daily room maintenance and well-kept facilities consistently praised. Though there are occasional comments about minor cleanliness issues, such as dirty windows or stained sheets, these do not overshadow the overall positive impressions.
The staff at Hotel Real de Puebla are described as friendly and attentive, significantly enhancing the guest experience. Their politeness, efficiency and personalized service are frequently mentioned, creating a welcoming atmosphere throughout the hotel.
While the experience with free Wi-Fi is mixed with some guests facing connectivity issues, the hotel's other amenities, such as parking, are generally well-received. The parking facilities, though somewhat distant and occasionally crowded, offer convenience and are overseen by attentive valet staff.
Families find the hotel to be a good option with a safe and relatively quiet environment despite the proximity to Puebla's vibrant nightlife. The wading pool provides additional security for small children and the overall ambiance caters well to family needs.
In summary, Hotel Real de Puebla excels in providing a comfortable and convenient stay, bolstered by its prime location, dedicated staff and clean accommodations. While there are areas for improvement, particularly regarding food service beyond breakfast and room maintenance, the hotel remains a commendable choice for both leisure and business travelers.
Hotel near Nightlife Spots
Located in Col La Paz, it offers access to the nightlife in that area. The hotel's location provides easy access to the area's bars and clubs.
Cheap Hotel
This hotel offers good value for money and comfortable accommodations. It provides convenient parking and has a pool, adding extra value for guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Real de Puebla consistently receives high praise for its prime location, making it an ideal choice for travelers. Strategically situated near Juarez Avenue, the hotel is just a short walk away from numerous restaurants, bars and points of interest. Guests appreciate the convenience of being able to reach the historic center and Zocalo within minutes by Uber or even on foot. The central yet tranquil setting allows for easy access to both local attractions and essential amenities like banks, pharmacies and convenience stores.
The neighborhood around the hotel is described as quiet, which adds to the relaxing experience despite being close to bustling areas. Business travelers also find the location advantageous, as it is near offices and work-related venues. The combination of excellent value, comfortable accommodations and attentive staff further enhances the overall experience. Whether on vacation or a business trip, Hotel Real de Puebla’s location delivers both convenience and comfort.
Hotel Real de Puebla offers a breakfast experience that has received predominantly positive feedback from guests. Many reviewers highlight the delicious buffet breakfast, praising its quality and taste. Descriptions such as excellent, very delicious and quite good frequently appear with specific mentions of the buffet being a standout aspect. Diners have also recognized the efficient and friendly service provided by staff members like Manuel and Sergio, which adds to the pleasant experience.
However, opinions on the variety and cost of the breakfast do vary. Some guests find the options limited and note that the buffet can be expensive, especially given its sparse selection. Certain elements like the American-style and continental breakfast did not always meet expectations with some disappointment over the lack of variety—including missing items such as granola.
It's important to note that Hotel Real de Puebla only serves breakfast with no lunch or dinner options available, which some guests found limiting. Despite this, the central location, combined with the quality breakfast service, remains a positive highlight for many visitors.
Hotel Real de Puebla features a restaurant that serves up a delightful breakfast experience for guests. However, the food service is limited exclusively to morning hours with no options for lunch or dinner available. Despite this, those who have dined for breakfast at the hotel often mention the quality of the meal.
It's important for potential guests to note that there is no restaurant or bar service in the afternoons and evenings and no room service is available during these hours either. While the breakfast service is appreciated, the limited schedule and menu options can be a downside for those looking to dine in the hotel throughout the day.
The absence of food service outside of breakfast means guests may need to explore other dining options in Puebla for lunch and dinner. For those who prefer staying within the hotel, this can pose a challenge. Nonetheless, the morning restaurant service remains a positive aspect, appreciated for starting the day on a good note.
Hotel Real de Puebla offers a variety of spacious and comfortable rooms, well-kept facilities and an overall pleasant stay. The rooms are praised for their good size, cleanliness and ample natural light. Many guests found the beds and pillows to be particularly comfortable, contributing to a restful experience. The hotel’s location is also a notable advantage, providing easy access to nearby attractions.
However, some aspects of the rooms could benefit from better maintenance and updates. A significant number of guests mentioned the absence of air conditioning, leading to discomfort during warmer days. Instances of poor water pressure, limited hot water and small shower areas were noted, indicating room for improvement in the bathroom facilities.
Despite occasional issues with room temperature and older fixtures, the spaciousness and cleanliness of the rooms received consistent positive feedback. The hotel’s value and the modern touches in some rooms were also appreciated. Overall, while there are areas that could be enhanced, the comfortable beds, clean environment and excellent location make a stay at Hotel Real de Puebla a generally good experience.
Hotel Real de Puebla offers a mixed experience when it comes to the comfort of its beds. Many guests commend the beds for being very clean with several highlighting the super comfortable beds and pillows. Some reviews describe the beds as incredibly cozy, emphasizing the good condition and spaciousness of the sleeping arrangements. Numerous guests find the bedding supportive with comments about soft, warm beds that contribute to a restful night.
However, not all feedback is positive. A noticeable number of reviews point out that the beds can be quite hard and uncomfortable with some describing the mattresses as excessively firm or not providing adequate support. There are mentions of beds being attached to the wall or squeaking with slight movement, which might detract from the overall comfort for some visitors.
Opinions on the pillows are equally varied; some guests find them very comfortable, while others experience issues with pillows being too flat or too high. A few reviews also note minor issues such as beds making strange noises or having some stains. Despite these inconsistencies, the majority of the feedback leans towards the beds being comfortable, suggesting that while there are areas for improvement, many guests do have a pleasant stay at Hotel Real de Puebla.
Hotel Real de Puebla impresses with its overall cleanliness. Many guests praised the hotel for its clean and comfortable rooms, noting that room cleanliness is often 10 out of 10. The staff's dedication to maintaining cleanliness and organization is evident with rooms being cleaned daily and facilities kept tidy. Visitors also appreciated the clean and spacious accommodations, describing the rooms as both beautiful and well-maintained.
However, some areas need attention: certain guests mentioned dirty windows, stained sheets and dusty furniture. The pool also received mixed reviews about its cleanliness. Bathrooms and drains were occasionally cited for unpleasant odors and needing better upkeep. Despite these points, the hotel's cleanliness and location were consistently highlighted as strengths, making it a generally good choice for travelers.
Hotel Real de Puebla boasts a team of extraordinarily friendly and attentive staff who enhance the guest experience remarkably. From the front desk to the restaurant, the staff delivers excellent service and personalized attention that consistently receives high praise from guests. Their politeness and efficiency are particularly noted with many reviews highlighting their kindness and helpful nature.
The restaurant staff are often described as very friendly, ensuring a pleasant dining experience with their warm service. Guests also appreciate the valet parking staff for their prompt and considerate attention. The management appears responsive with personalized care from the manager being a notable highlight.
However, there are occasional mentions of less satisfactory experiences, such as issues with reception staff and isolated instances of unhelpful behavior. Despite these few drawbacks, the overall sentiment is overwhelmingly positive, emphasizing how the staff at Hotel Real de Puebla play a key role in making guests' stays enjoyable and comfortable. Cleanliness order and the attentive treatment provided by the staff across all areas of the hotel further contribute to its commendable reputation.
At Hotel Real de Puebla, experiences with the Wi-Fi are mixed. While some guests found the internet to be reliable and effective for working, others faced significant challenges. There were several instances where the Wi-Fi signal was either weak or non-existent with some guests reporting prolonged outages. Speed was another common issue, leading to frustrations for those who needed consistent online access. Additionally, guests noted deficiencies in receiving Wi-Fi information from the reception, highlighting a lack of communication about internet services. Despite these issues, a few reviews did enjoy a seamless experience, equating the connection quality to that of their home.
Hotel Real de Puebla features a pool that has garnered mixed reactions from guests. Several reviewers highlight its size and aesthetic appeal, calling it beautiful and large. For some, the clean pool area and the opportunity for both kids and adults to enjoy swimming were positive aspects. However, a consistent theme throughout many reviews is the disappointment with the pool's conditions. The pool is often described as unheated with many guests noting that the water is exceedingly cold, to the extent that it cannot be comfortably used. Some reviews also point out that the pool area lacks proper maintenance, mentioning dirty water and dilapidated pool loungers.
Complaints about the pool not being in operation during some stays suggest a need for better communication from the hotel regarding its availability. On a brighter note, Hotel Real de Puebla offered complimentary amenities like a pitcher of lemonade to enhance guests' poolside experience, a gesture that met with approval.
In summary, while the pool at Hotel Real de Puebla has the potential to be a highlight due to its impressive size and look, current issues such as cold water and inconsistent maintenance detract significantly from the overall guest experience.
Hotel Real de Puebla offers a range of parking options for guests, featuring its own garage and a spacious parking lot with shaded areas from trees. The parking lot is big and comfortable and the presence of attentive valet parking staff adds to the convenience. However, guests have noted that the parking area is somewhat distant from the hotel and lacks direct access, making it necessary to walk around or navigate barriers. During high season, parking availability can be limited and the process of waiting for car delivery might take some time. Additionally, the parking lot is described as being poorly maintained and could get inconveniently wet during rainy weather. Despite these drawbacks, the parking facilities are considered appropriate for most needs with vigilant staff ensuring the area is well-managed.
Hotel Real de Puebla offers a relatively safe and family-friendly environment for those traveling with children. Parents will find the wading pool particularly secure for small children, enhancing the comfort of their stay. The hotel presents itself as a good option for families, noted for its suitability and safety in both the hotel and surrounding area—ideal for family walks.
Guests have praised the hotel for being a beautiful place with friendly staff, catering well to family needs. Extra touches like supporting guests in bringing breakfast to elderly family members reflect the hospitable environment. The presence of accommodations for pets also adds to the family-friendly appeal of the hotel.
However, it should be noted that some reviews mentioned issues with noise, particularly at night due to other guests, which might disrupt rest. Families with small children may want to consider this aspect when planning their stay. Despite these disturbances, many reviews indicate that overall experiences were positive, leaving families pleased with their visit.
Hotel Real de Puebla is situated in an enviable location for those keen on exploring Puebla's vibrant nightlife. The hotel is conveniently positioned near Avenida Juarez, a lively street brimming with bars, clubs and restaurants, making it an ideal spot for night owls. Guests praise the ease with which one can walk to various nightlife hotspots and enjoy the bustling energy of the area. The proximity to numerous night bars and dining options means guests are just a short stroll away from a diverse array of evening entertainment.
However, it's important to note that the bustling nightlife can bring some challenges. Several guests have reported noise disturbances with sounds from nearby clubs, bars and even neighboring rooms sometimes impacting their rest. Despite these occasional drawbacks, the hotel remains a prime choice for those prioritizing easy access to Puebla's dynamic night scene.
Hotel Real de Puebla offers an impressive quality-price ratio, making it a commendable choice for travelers. Its location is excellent, adding convenience and ease to the stay. Guests frequently praised the attentive staff and high level of service. The facilities and installations received positive remarks, contributing to its reputation as one of the best hotels encountered during trips to Mexico. Overall, the hotel's quality of services aligns well with its pricing, ensuring good value for money.
Hotel Real de Puebla is a fitting choice for business travelers, offering comfortable facilities matched with exceptional pricing. Its prime location steps away from Juarez Street ensures easy access to various dining and entertainment options, enhancing convenience for guests. The hotel is particularly functional for business purposes with reliable wifi that supports remote work effectively. Furthermore, it proves useful for hosting events. However, some areas like the hallways, building, pool and bathrooms require maintenance. Despite the high charges for the business center's room use, the overall suitability and comfort make it a favorable option for work-related stays.
The outdoor pool at Hotel Real de Puebla receives mixed feedback from guests. Many appreciate the charm and positive aspect of having a pool on-site, often describing it as good or very good. However, a significant number of reviews highlight issues with the pool's temperature, frequently noting that the water is cold, which detracts from the overall experience. Cleanliness and maintenance are also recurring points of concern with several guests mentioning that the pool area could benefit from more diligent upkeep. Despite these critiques, the presence of the pool itself remains a notable and appreciated feature of the hotel.
Hotel Real de Puebla offers a pet-friendly environment, making it a suitable choice for travelers with dogs. Guests appreciate that pets are welcome and the hotel accepts them without hesitation. However, there have been occasional concerns about extra charges for pets and pet fee issues, which may need further clarification. Despite these minor issues, the overall sentiment is positive with the hotel being recognized as a pet-friendly option for those traveling with their furry companions.
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Location
The neighborhood around the hotel is described as quiet, which adds to the relaxing experience despite being close to bustling areas. Business travelers also find the location advantageous, as it is near offices and work-related venues. The combination of excellent value, comfortable accommodations and attentive staff further enhances the overall experience. Whether on vacation or a business trip, Hotel Real de Puebla’s location delivers both convenience and comfort.
Breakfast
However, opinions on the variety and cost of the breakfast do vary. Some guests find the options limited and note that the buffet can be expensive, especially given its sparse selection. Certain elements like the American-style and continental breakfast did not always meet expectations with some disappointment over the lack of variety—including missing items such as granola.
It's important to note that Hotel Real de Puebla only serves breakfast with no lunch or dinner options available, which some guests found limiting. Despite this, the central location, combined with the quality breakfast service, remains a positive highlight for many visitors.
Dinner
It's important for potential guests to note that there is no restaurant or bar service in the afternoons and evenings and no room service is available during these hours either. While the breakfast service is appreciated, the limited schedule and menu options can be a downside for those looking to dine in the hotel throughout the day.
The absence of food service outside of breakfast means guests may need to explore other dining options in Puebla for lunch and dinner. For those who prefer staying within the hotel, this can pose a challenge. Nonetheless, the morning restaurant service remains a positive aspect, appreciated for starting the day on a good note.
Rooms
However, some aspects of the rooms could benefit from better maintenance and updates. A significant number of guests mentioned the absence of air conditioning, leading to discomfort during warmer days. Instances of poor water pressure, limited hot water and small shower areas were noted, indicating room for improvement in the bathroom facilities.
Despite occasional issues with room temperature and older fixtures, the spaciousness and cleanliness of the rooms received consistent positive feedback. The hotel’s value and the modern touches in some rooms were also appreciated. Overall, while there are areas that could be enhanced, the comfortable beds, clean environment and excellent location make a stay at Hotel Real de Puebla a generally good experience.
Beds
However, not all feedback is positive. A noticeable number of reviews point out that the beds can be quite hard and uncomfortable with some describing the mattresses as excessively firm or not providing adequate support. There are mentions of beds being attached to the wall or squeaking with slight movement, which might detract from the overall comfort for some visitors.
Opinions on the pillows are equally varied; some guests find them very comfortable, while others experience issues with pillows being too flat or too high. A few reviews also note minor issues such as beds making strange noises or having some stains. Despite these inconsistencies, the majority of the feedback leans towards the beds being comfortable, suggesting that while there are areas for improvement, many guests do have a pleasant stay at Hotel Real de Puebla.
Cleanliness
However, some areas need attention: certain guests mentioned dirty windows, stained sheets and dusty furniture. The pool also received mixed reviews about its cleanliness. Bathrooms and drains were occasionally cited for unpleasant odors and needing better upkeep. Despite these points, the hotel's cleanliness and location were consistently highlighted as strengths, making it a generally good choice for travelers.
Staff
The restaurant staff are often described as very friendly, ensuring a pleasant dining experience with their warm service. Guests also appreciate the valet parking staff for their prompt and considerate attention. The management appears responsive with personalized care from the manager being a notable highlight.
However, there are occasional mentions of less satisfactory experiences, such as issues with reception staff and isolated instances of unhelpful behavior. Despite these few drawbacks, the overall sentiment is overwhelmingly positive, emphasizing how the staff at Hotel Real de Puebla play a key role in making guests' stays enjoyable and comfortable. Cleanliness order and the attentive treatment provided by the staff across all areas of the hotel further contribute to its commendable reputation.
Wi-Fi
Pool
Complaints about the pool not being in operation during some stays suggest a need for better communication from the hotel regarding its availability. On a brighter note, Hotel Real de Puebla offered complimentary amenities like a pitcher of lemonade to enhance guests' poolside experience, a gesture that met with approval.
In summary, while the pool at Hotel Real de Puebla has the potential to be a highlight due to its impressive size and look, current issues such as cold water and inconsistent maintenance detract significantly from the overall guest experience.
Parking
Family
Guests have praised the hotel for being a beautiful place with friendly staff, catering well to family needs. Extra touches like supporting guests in bringing breakfast to elderly family members reflect the hospitable environment. The presence of accommodations for pets also adds to the family-friendly appeal of the hotel.
However, it should be noted that some reviews mentioned issues with noise, particularly at night due to other guests, which might disrupt rest. Families with small children may want to consider this aspect when planning their stay. Despite these disturbances, many reviews indicate that overall experiences were positive, leaving families pleased with their visit.
Nightlife
However, it's important to note that the bustling nightlife can bring some challenges. Several guests have reported noise disturbances with sounds from nearby clubs, bars and even neighboring rooms sometimes impacting their rest. Despite these occasional drawbacks, the hotel remains a prime choice for those prioritizing easy access to Puebla's dynamic night scene.
4 Star
Business
Outdoor Pool
Dog Friendly
Yes, Hotel Real de Puebla has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Real de Puebla.
Yes, Hotel Real de Puebla welcomes dogs.
Yes, parking facilities are available at Hotel Real de Puebla.
No, Hotel Real de Puebla doesn't have a gym.
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