Hotel Panamerican
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Summary of reviewsHotel Panamerican enjoys an enviable location in Puebla, providing easy access to key attractions such as Juarez Avenue and the Zocalo. Its central yet peaceful setting is ideal for exploring the city and the hotel serves as a convenient base for both business and leisure travelers.
The service and cleanliness at Hotel Panamerican receive high marks with guests praising the friendly and accommodating staff, particularly noting the warm hospitality at check-in and check-out. Specific employees like Miguel and Luis Miguel are frequently mentioned for their exceptional service. The hotel's amenities, including a swimming pool, playground and ample parking space, contribute positively to guests' experiences, making it an attractive choice for families. The children's play area near the pool is a notable highlight for those traveling with kids.
The breakfast buffet at the hotel is generally well-received for its delicious, economical offerings and attentive service, despite some criticism regarding limited variety and coffee quality. Similarly, the dinner experience is mostly positive with guests enjoying the flavorful meals and fair prices. However, improvements could be made in terms of speed and food variety.
Rooms at Hotel Panamerican are commended for their spaciousness, cleanliness and comfortable beds, which significantly enhance the stay. The facilities are also well maintained, contributing to an overall pleasant and restful environment, despite some minor issues with noise and room size for larger groups.
Cleanliness is a consistent strong point with the hotel receiving accolades for its spotless rooms and well-maintained common areas. The swimming pool, though praised for its warm water and aesthetic, has some maintenance issues that need addressing. Parking at the hotel is generally described as spacious, secure and convenient, although the system can be somewhat confusing and crowded at times.
For families, Hotel Panamerican stands out with its family-friendly atmosphere. The rooms are suitable for families and amenities like the playground and pool area are well-received by children and their parents. The hotel's safe and tranquil environment makes it a reliable choice for family vacations.
Despite its many positives, the hotel faces significant challenges with its WiFi service, which many guests found to be unreliable and slow. Additionally, the hotel's location near a lively nightlife area can result in noise disturbances, which may be a drawback for light sleepers.
In summary, Hotel Panamerican offers a commendable blend of friendly service, cleanliness and convenient amenities, making it a solid option for travelers, particularly families. While there are areas for improvement, particularly in WiFi connectivity and noise control, the overall feedback is positive, reflecting a satisfying and comfortable stay for most guests.
Categories
The service and cleanliness at Hotel Panamerican receive high marks with guests praising the friendly and accommodating staff, particularly noting the warm hospitality at check-in and check-out. Specific employees like Miguel and Luis Miguel are frequently mentioned for their exceptional service. The hotel's amenities, including a swimming pool, playground and ample parking space, contribute positively to guests' experiences, making it an attractive choice for families. The children's play area near the pool is a notable highlight for those traveling with kids.
The breakfast buffet at the hotel is generally well-received for its delicious, economical offerings and attentive service, despite some criticism regarding limited variety and coffee quality. Similarly, the dinner experience is mostly positive with guests enjoying the flavorful meals and fair prices. However, improvements could be made in terms of speed and food variety.
Rooms at Hotel Panamerican are commended for their spaciousness, cleanliness and comfortable beds, which significantly enhance the stay. The facilities are also well maintained, contributing to an overall pleasant and restful environment, despite some minor issues with noise and room size for larger groups.
Cleanliness is a consistent strong point with the hotel receiving accolades for its spotless rooms and well-maintained common areas. The swimming pool, though praised for its warm water and aesthetic, has some maintenance issues that need addressing. Parking at the hotel is generally described as spacious, secure and convenient, although the system can be somewhat confusing and crowded at times.
For families, Hotel Panamerican stands out with its family-friendly atmosphere. The rooms are suitable for families and amenities like the playground and pool area are well-received by children and their parents. The hotel's safe and tranquil environment makes it a reliable choice for family vacations.
Despite its many positives, the hotel faces significant challenges with its WiFi service, which many guests found to be unreliable and slow. Additionally, the hotel's location near a lively nightlife area can result in noise disturbances, which may be a drawback for light sleepers.
In summary, Hotel Panamerican offers a commendable blend of friendly service, cleanliness and convenient amenities, making it a solid option for travelers, particularly families. While there are areas for improvement, particularly in WiFi connectivity and noise control, the overall feedback is positive, reflecting a satisfying and comfortable stay for most guests.
Hotel near Nightlife Spots
Located on Avenida Reforma, this hotel is close to popular bars and clubs. Its central location provides easy access to various nightlife options along Avenida Juarez, making it convenient for guests looking to explore the city's entertainment scene.
4-Star Hotel
This hotel offers comfortable accommodations and is well-located in Puebla. It provides a pleasant stay with good value.
Hotel with Outdoor Pool
The hotel includes an outdoor pool as part of its recreational amenities.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Panamerican boasts an enviable location in Puebla, making it an attractive choice for travelers looking to explore the city. While the reviews highlight the hotel's proximity to the city center and key attractions, many guests appreciated its central yet peaceful setting. The hotel's convenient distance from Juarez Avenue and the Zocalo—Puebla's main square—offers easy access to restaurants, shopping and entertainment.
Guests frequently praised the excellent service and satisfactory cleanliness of the rooms. The hotel also features desirable amenities such as a swimming pool, playground and ample parking space, which add to its overall appeal. However, it is worth noting that some found the surrounding area to be somewhat industrial and isolated at night.
In terms of value, Hotel Panamerican appears to deliver a good balance of cost and quality with spacious and comfortable rooms complemented by friendly and accommodating staff. For those visiting Puebla for business or leisure, the hotel's central location and array of facilities provide a solid foundation for a pleasant stay.
Hotel Panamerican offers a breakfast experience that earns mixed reviews from guests, though the positive feedback stands out prominently. Guests frequently praise the breakfast as delicious with many describing the buffet as tasty and economical. Several diners specifically highlight the quality and good service they received during breakfast with a few reviews noting excellence or an enjoyable experience in the hotel's restaurant.
However, there is room for improvement in certain areas. The variety of dishes could be expanded, as some guests felt the options were limited. The coffee served at breakfast is another point of contention with several mentioning it as poor or burnt. Additionally, guests pointed out that breakfast service can be slow and that portions were sometimes on the smaller side.
While room service for breakfast is not available and the inclusion of breakfast with the stay would enhance the experience for many, the overall feedback indicates that the breakfast at Hotel Panamerican is generally satisfactory, particularly for its price point. The staff's attention and the breakfast’s affordability contribute positively to the guests' dining experience, making it a commendable start to the day for most patrons.
The dinner experience at Hotel Panamerican's restaurant receives a mix of reactions from guests, though the highlights generally paint a positive picture. The restaurant is frequently praised for its delicious meals, excellent quality and fair prices, making it a noteworthy option for dining without having to leave the hotel. Guests often commend the delightful breakfast and the flavorful seasoning of the food, particularly praising the club sandwich and various other dishes for their taste.
However, the service at the restaurant tends to draw mixed feedback. Many reviews cite slow food delivery with some even describing meals arriving somewhat cold or taking over an hour to be served. The limited variety on the buffet and the relatively simple menu also seem to fall short of some guests' expectations with specific mentions of hard bread and limited dessert options.
Despite some criticisms regarding slow service and occasional mishaps with food quality, the general consensus suggests that the food itself is very good when it arrives with flavorful and well-cooked dishes prevailing in many guest experiences. The restaurant’s atmosphere adds to the convenience for guests who prefer to dine in and rest without venturing out. While improvements could be made in terms of service speed and menu variety, the allure of quality, taste and fair pricing remains a strong draw for many.
Hotel Panamerican predominantly receives praise for the spacious and comfortable nature of its rooms. Many guests specifically highlight the generous size of the accommodations, often noting that the rooms are both clean and well-ventilated. The beds are frequently described as very comfortable, contributing significantly to a restful stay. Guests also appreciate the cleanliness of the rooms with several reviews noting spotless conditions upon arrival.
The hotel’s facilities, including ample parking and overall cleanliness, also receive positive feedback. The functionality and comfort of the amenities are another plus with guests finding the rooms adequately equipped for short stays. Despite some vehicles and noise issues, the atmosphere is generally perceived as peaceful and pleasant.
However, some mixed reviews point to occasional issues with room sizes, especially when more than two people share a space. Some guests mention that rooms appear smaller than advertised and that facilities can sometimes feel cramped. Additionally, the lack of air conditioning in many rooms has been noted as a shortfall, particularly during warmer weather. Other minor inconveniences include outdated furniture, poor lighting and noise from neighboring rooms or the parking area.
In summary, while the Hotel Panamerican excels in providing spacious, comfortable and clean rooms that align with its advertised standards, it has certain areas where improvements are needed, such as better room distribution, noise control and ensuring all rooms have adequate cooling systems.
Hotel Panamerican's beds evoke a mix of opinions from its guests. Many reviews highlight the comfort of the beds with terms like "comfortable beds" and "super comfortable beds" frequently mentioned, suggesting that numerous visitors enjoyed restful nights. Visitors have also commented positively on clean bedding, wide beds and especially spacious and comfortable rooms which seem to enhance the overall sleeping experience.
However, the feedback also reveals several guests found the mattresses and pillows to be quite hard and uncomfortable. Phrases like "very hard beds," "mattresses are a little hard," and "hard pillows" appear recurrently. These reviews suggest that while some guests find the firmness of the beds acceptable, others feel it significantly impacts their comfort and quality of sleep.
A few more critiques include mentions of stiff and scratchy sheets, older mattresses that could use attention and insufficient blankets, which may contribute to a less than ideal rest for some visitors. Despite these mixed reviews, clean bed linens and ample bed space are consistently appreciated, indicating that the hotel maintains a satisfactory standard of cleanliness and room preparation.
Guests at Hotel Panamerican consistently highlight its exceptional cleanliness across various aspects of the facility. Reviewers repeatedly mention that the rooms, common areas and facilities are spotless and well maintained. Many guests are impressed by the hotel's recent remodeling efforts, contributing to its pristine condition.
The rooms are notably clean and spacious, providing a comfortable environment. The pool area also receives commendations for its cleanliness and maintenance. Despite a few isolated issues with prolonged stays not receiving fresh towels and occasional minor housekeeping oversights, the general perception remains overwhelmingly positive. The hotel's cleanliness extends to the thoughtful staff service, adding to a pleasant and hygienic stay.
Moreover, many guests appreciate the combination of cleanliness with other positive attributes such as safety, comfort and friendly service. Overall, Hotel Panamerican's high standard of cleanliness makes it a reliable choice for travelers seeking a tidy and comfortable retreat.
The reviews for Hotel Panamerican highlight predominantly positive experiences with the hotel's staff. Guests consistently describe the staff as friendly, attentive and super kind. Excellent service was noted multiple times across various departments, including reception, housekeeping and the restaurant. Several specific employees, such as Miguel and Luis Miguel, received repeated commendations for their helpfulness and professionalism.
The attentiveness and hospitality of the staff were frequently mentioned with particular praise for their enthusiasm and kindness at check-in and check-out. Guests appreciated the staff's courteous and professional demeanor, as well as their efficiency in handling requests and providing recommendations.
Despite the overwhelmingly positive feedback, there were occasional mentions of less satisfactory experiences. A few guests found some members of the reception staff to be unfriendly or inattentive and there were rare reports of noise and smoking issues from the staff.
Overall, the reviews paint a picture of a hotel with staff that largely provide excellent service, contributing significantly to guests' positive experiences. The staff’s friendliness, attentiveness and professionalism stand out as key elements that enhance the overall value for money at Hotel Panamerican.
Hotel Panamerican, renowned for its comfortable ambiance and great location, seems to have hit a snag when it comes to its internet services. Guests have noted that the WiFi connectivity could use significant improvements. Many reported issues with weak signals and slow, intermittent connections that failed to reach the rooms. Others mentioned that the internet service was quite poor with frequent outages and difficulty in maintaining a stable connection. The WiFi, at times described as terrible and very bad, left guests frustrated as it was unreliable and not available in certain areas. For potential guests who rely heavily on a stable internet connection, it might be wise to consider alternative arrangements or manage expectations when planning a stay at Hotel Panamerican.
The pool at Hotel Panamerican generally receives favorable remarks from guests. It is praised for its warm, heated water, which provides comfort even during colder weather. Many guests appreciate the temperature, finding it pleasant for a swim. The pool area is highlighted for its nice aesthetic and atmosphere, contributing positively to the overall experience.
However, some reviews point out that the pool is slightly small and can sometimes be neglected with issues like cloudy or dirty water being mentioned. Maintenance appears inconsistent, as some guests found the pool super clean and well-maintained, while others noted it to be in poor condition or out of service.
The pool's schedule might be inconvenient for some, opening as early as 7 am and closing early, which restricts access. Despite these drawbacks, many guests enjoyed their time at the pool, including families whose children took advantage of the swimming facilities.
In summary, even with the noted maintenance and schedule issues, the pool at Hotel Panamerican remains a popular and well-regarded feature among guests due to its warm water and pleasant setting.
Hotel Panamerican boasts a variety of comments about its parking facilities, reflecting both praise and constructive feedback. Guests frequently highlight the spaciousness and safety of the parking area with many appreciating the free and secure parking available. The large, ample parking spaces typically facilitate a comfortable experience for those driving to the hotel.
Several guests find the valet parking service and the option to park right in front of their rooms particularly convenient. The hotel's parking is often described as secure and included in the stay, adding a layer of reassurance for vehicle safety. Despite some feedback noting the parking lot being confusing or a bit chaotic, many reviews emphasize the convenience and spaciousness of the parking spaces.
However, there are mentions of a few drawbacks. Some guests face challenges with parking availability and describe the system as confusing or crowded at times. A few find it inconvenient to have to wait outside the facility to check in before accessing the parking lot. Additionally, noise at night and limited parking space for cars are points of concern for some visitors.
Overall, while there are areas for improvement, the general sentiment paints a picture of a hotel that offers ample, secure and convenient parking for its guests.
Hotel Panamerican is highly praised for being an excellent choice for family stays, offering a welcoming family atmosphere that caters well to guests traveling with children. Families with kids find it particularly appealing due to the designated children's areas, including a well-maintained play area near the pool, which is a hit among younger guests. The hotel's tranquil and safe environment adds to its family-friendly allure, making it an ideal spot for those with small children.
The rooms at Hotel Panamerican receive positive remarks for being clean, spacious and comfortable, making them suitable for families of various sizes. The availability of four-person rooms and thoughtful amenities like towels and bathroom supplies for the entire family enhance the comfort of the stay.
Parents appreciate the convenience of having a small playground by the pool where their children can play safely while they relax. The hotel also maintains a nice, clean and quiet ambiance which contributes to a pleasant stay for all family members. Despite some minor inconveniences regarding food delivery and an occasional issue with noise, the general consensus is that Hotel Panamerican offers a family-friendly and enjoyable experience, making it a great choice for a family holiday.
Hotel Panamerican is ideally located near downtown, offering easy access to a variety of entertainment venues including restaurants, cafes and bars. Its proximity to the vibrant nightlife makes it an attractive option for guests looking to experience the city's after-dark activities and the walkable distance to the city center adds to its convenience.
However, the lively atmosphere comes with significant drawbacks, particularly for those sensitive to noise. Numerous comments highlight ongoing issues with external noises from nightlife, including disturbances from nightclubs and the general hustle and bustle of the industrial area. Guests frequently reported noisy activities late into the night, both inside and outside the hotel, which made resting difficult. Complaints of rowdy behavior, loud parties and even physical altercations among guests were common with little enforcement of noise control measures by the hotel staff.
While the hotel’s location is a highlight for those seeking entertainment, it is less ideal for those prioritizing tranquility and restful sleep.
Hotel Panamerican shines for its comfort and prime location, making it an attractive option for travelers. It offers solid four-star facilities and services, meeting the necessary requirements for a relaxed trip. Despite some opinions that it may not fully align with all four-star expectations, it is generally considered a very good hotel that provides great value for money. The rooms are comfortable and the service is highly praised. Overall, for those seeking an excellent stay at a reasonable price, Hotel Panamerican comes highly recommended.
Hotel Panamerican stands out for its commitment to accessibility, making it a suitable choice for elderly guests and those with limited mobility. The hotel and its facilities are designed to be easily navigable, featuring accessible parking options and conveniently located amenities. The reception service is noteworthy with staff praised for their excellent, friendly and amiable treatment. Despite some mentions of room for improvement, the overall sentiment remains positive, highlighting the hotel's good location and the safe, accessible environment it provides for all guests.
The reviews for the heated pool at Hotel Panamerican are predominantly positive. Guests repeatedly praised the pool's warm and pleasant water, highlighting its heated feature as a significant benefit. Many appreciated the consistent warmth provided by the boiler, noting that the pool was properly heated and maintained at a comfortable temperature. Even during cooler months, such as December, the pool's heating system ensured a comfortable swimming experience. However, there was at least one instance where a guest mentioned that the pool was not heated, indicating occasional inconsistencies. Overall, the heated pool was largely enjoyed and seen as a notable amenity by the guests.
The outdoor pool at Hotel Panamerican consistently receives favorable mentions from guests. Many reviews highlight the pool's excellent condition and the benefit of its heated water, making it a pleasant feature to enjoy regardless of the weather. Descriptions of the pool range from being simply labeled as excellent to specifically noting its cleanliness and the added comfort of hot water outlets. Although a small pool, its placement in a garden setting adds to its charm and appeal to guests seeking a relaxing swim in a well-maintained, heated environment.
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Location
Guests frequently praised the excellent service and satisfactory cleanliness of the rooms. The hotel also features desirable amenities such as a swimming pool, playground and ample parking space, which add to its overall appeal. However, it is worth noting that some found the surrounding area to be somewhat industrial and isolated at night.
In terms of value, Hotel Panamerican appears to deliver a good balance of cost and quality with spacious and comfortable rooms complemented by friendly and accommodating staff. For those visiting Puebla for business or leisure, the hotel's central location and array of facilities provide a solid foundation for a pleasant stay.
Breakfast
However, there is room for improvement in certain areas. The variety of dishes could be expanded, as some guests felt the options were limited. The coffee served at breakfast is another point of contention with several mentioning it as poor or burnt. Additionally, guests pointed out that breakfast service can be slow and that portions were sometimes on the smaller side.
While room service for breakfast is not available and the inclusion of breakfast with the stay would enhance the experience for many, the overall feedback indicates that the breakfast at Hotel Panamerican is generally satisfactory, particularly for its price point. The staff's attention and the breakfast’s affordability contribute positively to the guests' dining experience, making it a commendable start to the day for most patrons.
Dinner
However, the service at the restaurant tends to draw mixed feedback. Many reviews cite slow food delivery with some even describing meals arriving somewhat cold or taking over an hour to be served. The limited variety on the buffet and the relatively simple menu also seem to fall short of some guests' expectations with specific mentions of hard bread and limited dessert options.
Despite some criticisms regarding slow service and occasional mishaps with food quality, the general consensus suggests that the food itself is very good when it arrives with flavorful and well-cooked dishes prevailing in many guest experiences. The restaurant’s atmosphere adds to the convenience for guests who prefer to dine in and rest without venturing out. While improvements could be made in terms of service speed and menu variety, the allure of quality, taste and fair pricing remains a strong draw for many.
Rooms
The hotel’s facilities, including ample parking and overall cleanliness, also receive positive feedback. The functionality and comfort of the amenities are another plus with guests finding the rooms adequately equipped for short stays. Despite some vehicles and noise issues, the atmosphere is generally perceived as peaceful and pleasant.
However, some mixed reviews point to occasional issues with room sizes, especially when more than two people share a space. Some guests mention that rooms appear smaller than advertised and that facilities can sometimes feel cramped. Additionally, the lack of air conditioning in many rooms has been noted as a shortfall, particularly during warmer weather. Other minor inconveniences include outdated furniture, poor lighting and noise from neighboring rooms or the parking area.
In summary, while the Hotel Panamerican excels in providing spacious, comfortable and clean rooms that align with its advertised standards, it has certain areas where improvements are needed, such as better room distribution, noise control and ensuring all rooms have adequate cooling systems.
Beds
However, the feedback also reveals several guests found the mattresses and pillows to be quite hard and uncomfortable. Phrases like "very hard beds," "mattresses are a little hard," and "hard pillows" appear recurrently. These reviews suggest that while some guests find the firmness of the beds acceptable, others feel it significantly impacts their comfort and quality of sleep.
A few more critiques include mentions of stiff and scratchy sheets, older mattresses that could use attention and insufficient blankets, which may contribute to a less than ideal rest for some visitors. Despite these mixed reviews, clean bed linens and ample bed space are consistently appreciated, indicating that the hotel maintains a satisfactory standard of cleanliness and room preparation.
Cleanliness
The rooms are notably clean and spacious, providing a comfortable environment. The pool area also receives commendations for its cleanliness and maintenance. Despite a few isolated issues with prolonged stays not receiving fresh towels and occasional minor housekeeping oversights, the general perception remains overwhelmingly positive. The hotel's cleanliness extends to the thoughtful staff service, adding to a pleasant and hygienic stay.
Moreover, many guests appreciate the combination of cleanliness with other positive attributes such as safety, comfort and friendly service. Overall, Hotel Panamerican's high standard of cleanliness makes it a reliable choice for travelers seeking a tidy and comfortable retreat.
Staff
The attentiveness and hospitality of the staff were frequently mentioned with particular praise for their enthusiasm and kindness at check-in and check-out. Guests appreciated the staff's courteous and professional demeanor, as well as their efficiency in handling requests and providing recommendations.
Despite the overwhelmingly positive feedback, there were occasional mentions of less satisfactory experiences. A few guests found some members of the reception staff to be unfriendly or inattentive and there were rare reports of noise and smoking issues from the staff.
Overall, the reviews paint a picture of a hotel with staff that largely provide excellent service, contributing significantly to guests' positive experiences. The staff’s friendliness, attentiveness and professionalism stand out as key elements that enhance the overall value for money at Hotel Panamerican.
Wi-Fi
Pool
However, some reviews point out that the pool is slightly small and can sometimes be neglected with issues like cloudy or dirty water being mentioned. Maintenance appears inconsistent, as some guests found the pool super clean and well-maintained, while others noted it to be in poor condition or out of service.
The pool's schedule might be inconvenient for some, opening as early as 7 am and closing early, which restricts access. Despite these drawbacks, many guests enjoyed their time at the pool, including families whose children took advantage of the swimming facilities.
In summary, even with the noted maintenance and schedule issues, the pool at Hotel Panamerican remains a popular and well-regarded feature among guests due to its warm water and pleasant setting.
Parking
Several guests find the valet parking service and the option to park right in front of their rooms particularly convenient. The hotel's parking is often described as secure and included in the stay, adding a layer of reassurance for vehicle safety. Despite some feedback noting the parking lot being confusing or a bit chaotic, many reviews emphasize the convenience and spaciousness of the parking spaces.
However, there are mentions of a few drawbacks. Some guests face challenges with parking availability and describe the system as confusing or crowded at times. A few find it inconvenient to have to wait outside the facility to check in before accessing the parking lot. Additionally, noise at night and limited parking space for cars are points of concern for some visitors.
Overall, while there are areas for improvement, the general sentiment paints a picture of a hotel that offers ample, secure and convenient parking for its guests.
Family
The rooms at Hotel Panamerican receive positive remarks for being clean, spacious and comfortable, making them suitable for families of various sizes. The availability of four-person rooms and thoughtful amenities like towels and bathroom supplies for the entire family enhance the comfort of the stay.
Parents appreciate the convenience of having a small playground by the pool where their children can play safely while they relax. The hotel also maintains a nice, clean and quiet ambiance which contributes to a pleasant stay for all family members. Despite some minor inconveniences regarding food delivery and an occasional issue with noise, the general consensus is that Hotel Panamerican offers a family-friendly and enjoyable experience, making it a great choice for a family holiday.
Nightlife
However, the lively atmosphere comes with significant drawbacks, particularly for those sensitive to noise. Numerous comments highlight ongoing issues with external noises from nightlife, including disturbances from nightclubs and the general hustle and bustle of the industrial area. Guests frequently reported noisy activities late into the night, both inside and outside the hotel, which made resting difficult. Complaints of rowdy behavior, loud parties and even physical altercations among guests were common with little enforcement of noise control measures by the hotel staff.
While the hotel’s location is a highlight for those seeking entertainment, it is less ideal for those prioritizing tranquility and restful sleep.
4 Star
Accessible
Heated Pool
Outdoor Pool
Yes, Hotel Panamerican has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Panamerican.
No, Hotel Panamerican doesn't allow dogs.
Yes, parking facilities are available at Hotel Panamerican.
No, Hotel Panamerican doesn't have a gym.
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