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Summary of reviewsVientos del Sur, located in the heart of Pucón, receives glowing reviews for its prime location that offers easy access to shops, restaurants, the beach, and breathtaking views of the Villarrica Volcano. Guests frequently commend the hotel's clean and cozy rooms, noting the comfort of the beds and the warmth provided by the hotel's radiant heating. While some rooms are smaller with compact bathrooms, the overall cleanliness and serviceable amenities like air conditioning contribute to a pleasant stay.
The highlight of many visitors' experiences is the hotel's satisfying breakfast, praised for its variety and abundance. Guests enjoy delicious offerings like fresh homemade bread, local pastries, and a selection of fruits and natural juices. The attentive hotel staff further amplifies the positive experience by going above and beyond in service, often helping with local recommendations and ensuring a warm, welcoming atmosphere. Staff members such as Freddy, Laura, and Juliana are frequently mentioned for their kindness and helpfulness.
Parking is another feature appreciated by guests, with on-site options that are private and secure, adding convenience to the overall stay. Despite some minor issues, like the lack of an elevator and occasional noise from the parking area, the hotel's value for money and high standards of service make it a well-recommended choice. Overall, Vientos del Sur is celebrated for its combination of an excellent location, welcoming staff, and comfortable accommodations, leaving guests eager to return. Show more
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Family Friendly Hotel
This hotel provides family rooms and a tour desk to assist with planning activities. It offers free breakfast and laundry services, adding convenience for families. The hotel's location is within walking distance of local attractions.
Hotel near Nightlife Spots
Located on Avenida Brasil, this hotel offers good access to central Pucón. Avenida Brasil is known to have a variety of commercial establishments, including bars and eateries.
Hotel with Parking
This hotel includes parking for guests. It is situated on Avenida Brasil, offering a balance of accessibility and a secure parking environment. The hotel's location is ideal for exploring Pucón.
Accessible Hotel
This property is included in a list of accessible accommodations available in the region relevant to a search for accessible hotels in Arauco.
3-Star Hotel
This hotel is praised for its good value and comfortable environment. It offers essential amenities and a relaxing atmosphere, suitable for travelers seeking a reliable stay.
Hotel Taking Steps Towards Sustainability
Room Types
Triple Room with Mountain ViewOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a sofa as well as mountain views.
Budget Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides a wardrobe, a safe deposit box, a sofa, a tiled floor and a flat-screen TV with cable channels.
Economy rooms may have the possibility of external noise or partially obstructed views. Some rooms may be next to a busy hallway.
Double or Twin Room with City ViewOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a wardrobe, a safe deposit box, a tiled floor, a flat-screen TV with cable channels, as well as city views.
Double or Twin Room with Mountain ViewOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as mountain views.
Triple Room with City ViewFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, a tiled floor, a flat-screen TV with cable channels, as well as city views.
Standard Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as city views.
Superior Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a sofa as well as city views.
Small Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Pucón, Vientos del Sur boasts an enviable location that guests continuously rave about. Positioned conveniently near the main street, this hotel places visitors within walking distance of vibrant shops, delectable restaurants, and the mesmerizing beach, making it the perfect base for exploring the town. Its proximity to the JAC bus terminal and ample parking facilities adds to the convenience, especially for those who wish to leave their vehicle parked as they wander through the charming streets. The hotel’s centrality allows easy access to the alluring Villarica Volcano views and the picturesque lake.
Visitors are quick to commend not only the hotel’s location but also its comfortable and tidy accommodations. The rooms are noted for their cleanliness and warmth, providing a cozy retreat after a day of sightseeing. Friendly and attentive staff enhance the overall experience, offering helpful guidance and a warm welcome that complements the hotel’s homely atmosphere.
Travelers particularly appreciate the diverse and satisfying breakfast offerings, complete with unlimited coffee, which sets a perfect tone for the day. Many laud the exclusive dining discounts available at nearby partner restaurants, a delightful perk that enhances the stay. Despite the lack of an elevator, which can be a concern for those with heavy luggage, the hotel’s reasonable pricing and high standards of service round out a supremely commendable experience that leaves guests eager to return.
Breakfast
Nestled in the charming town of Pucón, Vientos del Sur stands out for its remarkable breakfast offerings that leave guests satisfied and fondly recalling their mornings. Frequent compliments highlight the deliciousness and variety of the breakfast, featuring elements like fresh homemade bread, local pastries, eggs, cold cuts, fruits, and natural juices. A recurring theme is the completeness and abundance of the meal, often described as exquisite and well-served, with a notable buffet-style presentation that caters to diverse palates.
Guests appreciate the attentiveness and kindness of the hotel staff, who not only serve with a smile but also offer to prepare snacks for early travelers. The breakfast experience is further enhanced by the inviting ambiance of the hotel, often praised for its rustic elegance and cleanliness.
Though some reviews hint at opportunities for improvement, such as the inclusion of more vegetarian and vegan options, the overwhelming sentiment remains positive. Whether enjoying a hearty breakfast in view of a picturesque volcano or grabbing a quick coffee from the readily available selection, guests of Vientos del Sur are treated to a delightful start to their day.
Rooms
Nestled amid stunning landscapes, Vientos del Sur offers rooms that provide a mix of comfort and picturesque views, especially of the awe-inspiring Villarrica Volcano. Many guests appreciate the comfortable and clean rooms, with beds often described as delightful. While some rooms are noted to be small, they generally meet high standards of quality, cleanliness, and coziness. Spacious family rooms are available, ensuring comfort even for larger groups. Amenities like air conditioning enhance the stay, although some rooms only offer fans. The bathrooms tend to be compact, but generally serviceable, though some guests mentioned lukewarm showers and limited ventilation. The hotel's radiant heating was valued, especially during colder seasons, though warming up took some time for certain guests. Despite some sounds traveling between rooms, the overall tranquility and friendly, helpful staff leave a positive impression. The rooms are complemented by an exquisite breakfast that further enriches the guest experience, making it a central, clean, and inviting place to stay.
Beds
Vientos del Sur consistently earns praise from guests for the comfort of its beds, which many describe as very comfortable, with some reviews even calling the beds delightful. Most reviewers agree that the mattresses are of high quality, although a few mentioned that they found them a bit hard. Despite some feedback on smaller bed sizes, particularly with single beds, overall, bedding comfort seems to be a highlight of the stay. Room cleanliness is another aspect guests appreciate, often mentioning an impeccable environment. With some guests noting very warm rooms with excellent heating, Vientos del Sur seems to prioritize the comfort and satisfaction of its visitors.
Cleanliness
Vientos del Sur stands out as a hotel where cleanliness is paramount, consistently impressing guests with its immaculate standards. Visitors repeatedly highlight the impeccable state of the rooms and bathrooms, describing the environment as extremely clean, tidy, and well-maintained. The rooms themselves are not only clean but also comfortable, spacious, and cozy, contributing to a relaxed and welcoming atmosphere.
The hotel's prime location is an additional advantage, offering convenient access while maintaining a peaceful setting. Moreover, the friendly and attentive staff enhance the overall experience, known for their politeness, honesty, and efficiency. The excellent service is available around the clock, ensuring guests feel cared for at all times.
Guests appreciate the delicious, well-served breakfast, and the attention to detail extends even to accommodating requests like early check-in with complimentary snacks for travelers. Coupled with good facilities and amenities, Vientos del Sur creates an enjoyable stay that many visitors express a desire to repeat.
Staff
Vientos del Sur consistently earns high praise for its exceptional staff, who are recognized as the hotel's standout feature. Guests frequently highlight their kind, helpful, and accommodating nature, which significantly enhances the overall experience. Receptionists, housekeepers, and breakfast staff are repeatedly mentioned for their warm and attentive service, ensuring a smooth check-in process and providing valuable local recommendations. Names like Freddy, Laura, and Juliana surface in reviews, reflecting personal connections made during stays. The staff's dedication is evident across various roles, from maintaining clean and inviting spaces to delivering complete, delicious breakfasts. This consistent friendliness and readiness to assist contribute to a welcoming atmosphere that guests appreciate. Whether interacting with super-helpful and sweet employees or witnessing the exceptional service from start to finish, visitors agree that the caring and attentive team at Vientos del Sur truly makes the difference in their stay.
Parking
The hotel Vientos del Sur offers a variety of parking options that guests frequently highlight in their reviews. Most guests appreciated the convenient on-site parking at the premises, noting that it is both private and secure. The spacious parking area makes it easy for guests to park their vehicles comfortably, with the added convenience of being able to leave their cars in the lot before check-in and after check-out. This flexibility allows guests to make the most of their stay without worrying about their vehicles. While some mentioned that the parking lot can be tight, especially at the entrance, and may need some maintenance, most were satisfied with the overall experience. The availability of off-street and courtyard parking options adds to the comfort, potentially saving guests time and fuel during their travels. Overall, the ability to park safely and conveniently within the hotel grounds enhances the guest experience at Vientos del Sur.
3 Star
Situated in the picturesque town of Pucón, 'Vientos del Sur' has garnered positive feedback for its commendable balance between quality and price. Guests appreciate the hotel's cost-benefit value, noting that it fulfills expectations for a three-star rating. The hotel is described as having a good overall experience, with many recommending it for its advantageous location and excellent service.
Despite occasional disturbances from nearby reception and parking lot noise, the establishment is generally well-regarded, offering a satisfactory stay for those visiting the area. While there are occasional disappointments, the hotel maintains a largely positive reputation among its guests, making it a reliable choice for travelers seeking a good value accommodation in Pucón.
No, Vientos del Sur doesn't have any pool.
No, a spa isn't available at Vientos del Sur.
No, Vientos del Sur doesn't allow dogs.
Yes, parking facilities are available at Vientos del Sur.