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Summary of reviewsBiała Akacja Resort & Business stands out as a serene retreat nestled in a picturesque, secluded area, surrounded by breathtaking natural landscapes, including stunning views of the Orawskie and Opavska Mountains. Guests appreciate the tranquility and peaceful environment perfect for relaxation and outdoor adventures with nearby hiking and biking trails. The hotel's location is conveniently close to the city of Prudnik and essential grocery stores, ensuring all necessities are within easy reach.
The resort receives commendations for its breakfast offerings with guests praising the tasty, varied and delicious Swedish buffet that includes a range of items such as sausages, scrambled eggs, cheeses, hams, cereals, yogurts, pastries and fruits. Despite a few minor issues like occasional cold dishes or less variety, the quality and service during breakfast are generally well received, making it a pleasant start to the day.
Dinner at the resort gets mixed reviews. While the quality of the food, especially pizzas and burgers, is highly praised, the long waiting times and limited restaurant operating hours are noted drawbacks. Despite these delays, the flavors and quality make the dining experience worth recommending.
Rooms at Biała Akacja are consistently clean and well-maintained with minimalist yet comfortable decor and practical amenities such as flat-screen TVs and kettles. While some rooms, especially those under the roof, can feel cramped or have temperature issues, guests generally find the rooms tidy, functional and conducive to a peaceful stay. The soundproofing ensures a quiet environment, enhancing the relaxing atmosphere of the hotel.
Cleanliness is a paramount feature of Biała Akacja with both rooms and communal areas receiving high marks for being spotless and well-kept. The friendly reception and comfortable surroundings contribute positively to the overall guest experience.
The staff at Biała Akacja are predominantly described as friendly, courteous and helpful, particularly excelling in the breakfast service. Although some guests have noted instances of staff shortages and disorganized service, the majority of interactions are positive, reflecting a welcoming atmosphere.
The Wi-Fi experience at the resort is mixed with good connectivity in the restaurant area but weaker signals in rooms, impacting overall internet access. However, the resort offers ample and convenient parking facilities, frequently highlighted as a strong point by guests.
For families, Biała Akacja provides a welcoming and accommodating environment with a quiet location, spacious areas for children, an on-site playground and various family-friendly amenities conducive to a relaxing family vacation.
While the resort excels in many areas, the beds receive mixed feedback with some guests finding them comfortable and others commenting on issues like hard or soft mattresses, low bed frames and dormitory-like bedding. Despite these concerns, the resort's overall cleanliness and tranquil setting make it a favorable destination.
Overall, Biała Akacja Resort & Business is recognized for its serene location, excellent breakfast, high cleanliness standards, friendly staff and family-friendly atmosphere, making it a desirable choice for a peaceful and relaxing getaway. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Small Hotel
Room Types
Double RoomA room with a flat-screen TV and a private bathroom.
Single RoomA room with a flat-screen TV and a private bathroom.
Twin RoomA room with a flat-screen TV and a private bathroom.
SuiteThis extra spacious, uniquely designed suite features a bedroom and a living room. There is also a flat-screen satellite TV and a private bathroom.
Deluxe Double RoomA spacious room with a large window, a flat-screen TV with satellite channels, an electric kettle and a private bathroom with a shower.
Family Suite with BalconyThe well-equipped kitchen has a stovetop, a refrigerator and kitchenware. The family room offers soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family StudioOffering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator and kitchenware. The family room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 5 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in a picturesque, secluded area, Biała Akacja Resort & Business offers its guests a peaceful retreat surrounded by beautiful natural surroundings. The hotel boasts incredible views, particularly of the Orawskie and Opavska Mountains and is ideal for those seeking tranquility and an escape from the bustling city life.
With its quiet neighborhood and serene environment, the property provides the perfect setting for relaxation and unwinding. The location is not only visually stunning but also conveniently close to hiking and biking trails, making it an excellent choice for outdoor enthusiasts. Additionally, guests appreciate the proximity to the city of Prudnik and various grocery stores, including Dino, ensuring that all necessities are within reach.
The hotel is comfortably situated away from busy roads, offering a secluded atmosphere that guarantees peace and quiet. The surroundings, characterized by fields, meadows and beautiful landscapes, enhance the sense of calmness and provide a unique opportunity to connect with nature.
Overall, Biała Akacja Resort & Business stands out for its beautiful location, offering both convenience and a peaceful environment, making it a great destination for those in need of a serene getaway or an active outdoor adventure.
Breakfast
Biała Akacja Resort & Business undoubtedly receives high praise for its breakfast offerings. Guests frequently refer to the breakfast as tasty and delicious with many appreciating the variety and quality provided. The diverse selection and constant replenishment ensure everyone finds something to their liking. Even when breakfast is served in the room due to events in the restaurant, it arrives punctually and maintains the high standard expected.
Several reviewers highlight the breakfasts as being more than satisfactory, often mentioning the Swedish buffet style, which includes a range of sausages, scrambled eggs, cheeses, hams, cereals, yogurts, pastries and fruits. A few remarks indicate that certain items like the coffee and scrambled eggs stand out for their excellence. Despite a few mentions of limited selection or simple options, the overall sentiment is positive with many guests expressing contentment with the fresh and abundant offerings. Some minor criticisms like the occasional cold dish or lack of sweet pastries don't overshadow the generally favorable feedback.
The friendly staff and efficient service further enhance the dining experience, making breakfast at Biała Akacja a pleasant and enjoyable start to the day.
Dinner
Biała Akacja Resort & Business offers a mixed dining experience according to guest reviews. While the food quality consistently receives high praise with descriptors like excellent, delicious and great for both their pizzas and burgers, the waiting time for dinner appears to be a significant drawback. Several guests mention waiting approximately 1.5 hours for their meals, an inconvenience compounded by the restaurant's limited hours of operation. The restaurant itself boasts a large selection of dishes, substantial portions and a well-regarded draft beer selection. Despite the long wait times, the flavors and quality of the dinners make them worth recommending.
Breakfasts at the resort are another highlight, described as varied and plentiful with a delicious Swedish table setup complementing the beautiful views, peace and quiet. Issues such as arriving to find the restaurant unexpectedly closed and the limited operational hours are also noted. Overall, the dining experiences at Biała Akacja are marked by delicious food that sometimes requires a patient demeanor to fully enjoy.
Rooms
Biała Akacja Resort & Business offers a range of room experiences that appear to be consistently clean and well-maintained. Guests appreciate the high level of cleanliness and the tidy presentation of the rooms. The decor is minimalist and comfortable with practical amenities such as flat-screen TVs, tables, chairs for working and kettles. Spaciousness varies significantly with some rooms described as very small, especially those located directly under the roof with sloping ceilings. These attic rooms may feel cramped and can be uncomfortable due to limited headroom and, occasionally, a musty odor. Some guests also noted the rooms could be uncomfortably hot or quite cold, particularly during the winter months.
On a positive note, several guests enjoyed more spacious rooms and appreciated the large, comfortable beds and sizable showers. The rooms are equipped for a quiet stay, enhancing the relaxing atmosphere of the property, which is situated in a peaceful area with beautiful views. Although some rooms might feel dark with less appealing colors, others found the overall room equipment to be good and the atmosphere cozy.
Furthermore, soundproofing in the rooms ensures a disturbance-free stay, making Biała Akacja a suitable choice for both relaxation and business. Despite some mixed experiences regarding room size and temperature, the overall feedback highlights well-cared, clean and functional rooms that contribute to a pleasant stay at the resort.
Beds
Biała Akacja Resort & Business offers a variety of bedding experiences that elicit mixed reactions from guests. Many appreciate the clean and cozy rooms, noting that some beds are indeed comfortable. However, several guests find the beds to be less than ideal, describing them as quite hard or too soft. Issues such as low bed frames, worn-out mattresses and uncomfortable bedding are common complaints. Some beds have even been likened to those found in school dormitories. Additionally, single beds that cannot be joined and the use of one blanket for two adults have been highlighted as concerns. Overall, while the resort receives praise for its cleanliness and some comfortable beds, there is a consensus that certain beds and mattresses need replacing to enhance guest comfort.
Cleanliness
Biała Akacja Resort & Business consistently prides itself on superior cleanliness with numerous reviews highlighting this key feature. Guests frequently mention the well-maintained, clean rooms and spotless bathrooms. The entire facility, including communal areas, is noted for being tidy, providing a comforting atmosphere. Rooms are described as very clean, comfortable and orderly, ensuring a pleasant stay for travelers. Despite a minor observation regarding room temperature in January, the overall positive feedback centers around the resort’s razor-sharp cleanliness, friendly reception and well-kept environment. Additionally, the beautiful surrounding views and thoughtful amenities like baby cots contribute to an enjoyable visit.
Staff
At Biała Akacja Resort & Business, the staff receives a blend of feedback from guests, though the majority of comments lean positively. Guests frequently describe the staff as friendly, courteous and helpful with particular praise for the excellent waiter service and the warm approach during breakfast. Reviews often highlight the quick contact and responsive nature of the staff, contributing to a generally pleasant experience.
However, there are some areas of concern. Several guests noted a shortage of staff, resulting in disorganized service and a lack of presence at the reception desk. Instances of unpleasant interactions with the reception staff were also mentioned, detracting from the overall service quality. Despite these issues, the consistent positive remarks about the helpful and friendly demeanor of the majority of the staff members suggest that visitors can generally expect a warm and welcoming environment.
Wi-Fi
Biała Akacja Resort & Business offers some positives regarding its Wi-Fi with several guests noting good connectivity, particularly in the restaurant area. However, reviews indicate inconsistency with many experiencing weak signals, especially in the rooms. While there were mentions of good Wi-Fi, the overall experience reported by guests tends to lean towards sporadic and unreliable connections, impacting communication and internet access. Reception services are available in English, which can be a relief for international visitors but does not seem to mitigate the Wi-Fi challenges.
Parking
Biała Akacja Resort & Business offers a range of parking conveniences greatly appreciated by its guests. The property boasts ample and comfortable parking options with a large parking lot situated right in front of the hotel. Guests consistently note the availability of lots of free parking space, making it easy to find a spot. The parking area is also described as large and convenient, ensuring a hassle-free experience for visitors arriving by car. Overall, the parking facility is considered satisfactory and meets guest expectations.
Family
Biała Akacja Resort & Business provides a welcoming atmosphere ideal for family vacations. It boasts a quiet location that is perfect for a family weekend trip with ample space for children to run around and enjoy themselves. Key family-friendly amenities include a well-maintained playground on-site and additional important facilities tailored for families. This makes it a suitable option for family stays, ensuring that both parents and children have a pleasant and relaxing experience. The nearby playground and the resort’s family-oriented services further enhance the appeal for families looking for a tranquil and enjoyable getaway.
No, Biała Akacja Resort & Business doesn't have any pool.
No, a spa isn't available at Biała Akacja Resort & Business.
No, Biała Akacja Resort & Business doesn't allow dogs.
Yes, parking facilities are available at Biała Akacja Resort & Business.