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Summary of reviewsAruá Hotel in Presidente Prudente enjoys an excellent reputation primarily due to its central location, which provides convenient access to nearby attractions, eateries and essential facilities. Guests appreciate the safety and walkability of the area, making it perfect for both leisure and business travelers. The cleanliness of the hotel and its facilities, including spacious, comfortable rooms with quality beds and showers, is frequently praised.
The breakfast offerings at the hotel lean towards the positive with many guests highlighting the variety and quality, though some suggest areas for improvement in freshness and diversity. The on-site restaurant receives high acclaim for its delicious dishes and fair pricing with the Parmigiana steak being a standout favorite. Although the restaurant does not open on Sundays and offers limited dinner options, the convenience of in-room dining compensates for this.
Room reviews are generally positive, noting the spaciousness, cleanliness and comfort, though some guests pointed out the need for modernization and better sound isolation. The staff's exemplary conduct and service add significantly to the overall pleasant experience with consistent remarks about their friendliness, politeness and efficiency.
While the Wi-Fi service receives mixed reviews due to instability and weak signals, the rooftop pool is a notable feature despite occasional maintenance and cleanliness issues. The gym, however, is seen as outdated and inadequate.
Parking facilities are mostly praised for their convenience and ample space, although finding a spot can be challenging during peak times. Families particularly appreciate the hotel for its welcoming environment and staff attentiveness to children, albeit with some noise issues from neighboring rooms.
Overall, Aruá Hotel offers good value for money, meeting expectations typical of a three-star establishment. Its central location, cleanliness, comfortable accommodations and friendly staff make it a favored choice for many travelers.
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