Itaverá Master Hotel
Presidente Prudente
-22.13946800,
-51.39401700
,
240 Avenida Quatorze De Setembro Em Frente Ao Parque Do Povo
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Summary of reviewsItaverá Master Hotel receives commendations for its exceptional location, providing convenient access to shops, the mall, the highway and People's Square. This strategic positioning is frequently praised by guests, making it an ideal choice for travelers who prioritize ease of movement and proximity to local attractions.
Breakfast at the hotel is generally well-received with guests appreciating the variety and quality of offerings. Many describe the breakfast as satisfactory, delicious and varied, particularly highlighting the wonderful cakes. However, there are some mentions of improvements needed in certain items such as eggs and bread, along with occasional issues like the absence of orange juice and a lack of food towards the end of service.
Interactions with the hotel staff are a highlight for many visitors. Guests often praise the friendly, polite and attentive employees with particular mentions of exceptional service provided by specific individuals like the receptionist Rosa. Despite occasional mentions of slower reception service, the staff's hospitality significantly enhances the overall guest experience.
Rooms at the hotel present a mixed picture. While some guests find them comfortable and clean, others note significant issues related to cleanliness and maintenance. Common complaints include dirty and peeling walls, outdated and broken furniture, small cramped spaces, dirty bathrooms and unpleasant odors. Problems with basic amenities like non-functional USB outlets and malfunctioning minibars are also noted. Despite these drawbacks, some guests appreciate the decent size of certain rooms and the working air conditioners and TVs.
Cleanliness throughout the hotel is an area of concern for many guests. Reports frequently mention dirty rooms, unclean bathrooms, moldy walls, hair on pillows and stained furnishings. The overall hygiene and upkeep of the hotel seem to fall short of guest expectations, contributing to a sense of neglect.
The parking facilities receive substantial criticism. Guests describe the garage as cramped, dark and dirty with inadequate lighting and cleanliness. The small and tight parking spaces, combined with exposed wires and general disarray, pose both aesthetic and safety concerns. The parking conditions are deemed as highly problematic and in need of significant improvement.
The quality of beds at the hotel is another mixed aspect. While some guests find the beds comfortable, enhancing the room's overall comfort, others report issues with noisy single beds, hard or soft mattresses and damaged beds that affect the quality of sleep.
In summary, Itaverá Master Hotel offers a prime location and friendly service, combined with satisfactory breakfast offerings. However, significant improvements in room cleanliness, maintenance, parking facilities and bedding quality are essential to elevate the overall guest experience and meet expectations consistently.
Breakfast at the hotel is generally well-received with guests appreciating the variety and quality of offerings. Many describe the breakfast as satisfactory, delicious and varied, particularly highlighting the wonderful cakes. However, there are some mentions of improvements needed in certain items such as eggs and bread, along with occasional issues like the absence of orange juice and a lack of food towards the end of service.
Interactions with the hotel staff are a highlight for many visitors. Guests often praise the friendly, polite and attentive employees with particular mentions of exceptional service provided by specific individuals like the receptionist Rosa. Despite occasional mentions of slower reception service, the staff's hospitality significantly enhances the overall guest experience.
Rooms at the hotel present a mixed picture. While some guests find them comfortable and clean, others note significant issues related to cleanliness and maintenance. Common complaints include dirty and peeling walls, outdated and broken furniture, small cramped spaces, dirty bathrooms and unpleasant odors. Problems with basic amenities like non-functional USB outlets and malfunctioning minibars are also noted. Despite these drawbacks, some guests appreciate the decent size of certain rooms and the working air conditioners and TVs.
Cleanliness throughout the hotel is an area of concern for many guests. Reports frequently mention dirty rooms, unclean bathrooms, moldy walls, hair on pillows and stained furnishings. The overall hygiene and upkeep of the hotel seem to fall short of guest expectations, contributing to a sense of neglect.
The parking facilities receive substantial criticism. Guests describe the garage as cramped, dark and dirty with inadequate lighting and cleanliness. The small and tight parking spaces, combined with exposed wires and general disarray, pose both aesthetic and safety concerns. The parking conditions are deemed as highly problematic and in need of significant improvement.
The quality of beds at the hotel is another mixed aspect. While some guests find the beds comfortable, enhancing the room's overall comfort, others report issues with noisy single beds, hard or soft mattresses and damaged beds that affect the quality of sleep.
In summary, Itaverá Master Hotel offers a prime location and friendly service, combined with satisfactory breakfast offerings. However, significant improvements in room cleanliness, maintenance, parking facilities and bedding quality are essential to elevate the overall guest experience and meet expectations consistently.
Family Friendly Hotel
Hotel with Parking
Guest Reviews
Itaverá Master Hotel boasts an excellent location, making it a convenient choice for travelers seeking easy access to various amenities. The hotel is strategically positioned near shops, the mall, the highway and the People's Square, thus facilitating movement around the region. Many guests highlight the advantageous positioning as a key reason for their stay, appreciating the ease of access and proximity to local attractions.
In addition to its prime location, the hotel receives praise for its breakfast offerings with many guests describing it as satisfactory, delicious and varied. Some reviews also commend the friendly and attentive staff, pointing out the positive interactions with hotel employees.
However, the hotel does face criticism regarding cleanliness and maintenance. Several guests expressed dissatisfaction with the state of their rooms, noting issues like dirty walls, unpleasant odors in bathrooms and outdated facilities. Despite these concerns, the hotel's air conditioning and TV amenities receive positive mentions, contributing to an overall mixed but predominantly location-focused experience.
The combination of good location, reasonable prices and decent amenities like breakfast and air conditioning makes Itaverá Master Hotel a practical choice for those prioritizing accessibility and budget considerations.
Itaverá Master Hotel offers a breakfast experience that is generally well-received by guests, featuring a variety of options that cater to different tastes. Many guests praised the breakfast for its quality and assortment, describing it as excellent, very good and impeccable. The cakes, in particular, garnered positive remarks with some noting that they were wonderful.
While the majority of feedback about the breakfast is positive, highlighting its freshness and satisfactory variety, there were also mentions of areas needing improvement. Some guests pointed out that certain items like eggs and bread could be better with complaints of cold eggs and dry, hard bread. Additionally, a few reviews noted occasional problems such as the absence of orange juice and a lack of food close to the end of service time.
In summary, Itaverá Master Hotel provides a well-rounded breakfast experience that many find enjoyable, though there are a few areas that could benefit from attention to detail. Overall, it contributes positively to the guests' stay.
The guest reviews for Itaverá Master Hotel paint a varied picture of the rooms. While some guests found the rooms comfortable and clean, many others pointed out significant issues. The accommodations, often described as simple, are in dire need of modern updates. There is a recurring mention of dirty and peeling walls, old and broken furniture and inadequate cleaning standards. Common complaints include non-functional USB outlets, tiny and cramped spaces, dirty bathrooms with low water pressure and poor lighting.
Particularly concerning are issues of security, such as missing keys and open doors. Guests also reported problems with basic amenities like air conditioning units, malfunctioning minibars and electric showers that either didn’t work or provided weak water pressure. The old and stained condition of bed linens and towels, along with an overall old appearance of the rooms, contributed to a general sense of neglect and discomfort.
Despite these drawbacks, some guests acknowledged that certain rooms were of a decent size and had working air conditioners and TVs. However, frequent mentions of bad smells, particularly in the bathrooms and poorly maintained facilities overshadow many of the positive aspects. Overall, the feedback suggests that while the hotel does have potential, significant improvements in cleanliness, maintenance and modernization are necessary to meet guest expectations.
Itaverá Master Hotel offers a varied experience when it comes to the quality of their beds. Guests have described the beds as comfortable, contributing positively to the overall comfort of the rooms. However, this sentiment is not uniformly shared, as several reviews highlight significant issues. Some single beds are reported to be noisy and in need of replacement, while certain mattresses are described as very hard or very soft, impacting sleep quality. There are also instances where beds have been found to be clearly damaged, greatly disappointing some guests. For those in need of a restful night's sleep, these mixed reviews on the bedding suggest that bed quality can vary significantly between rooms.
The Itaverá Master Hotel has received mixed feedback regarding its cleanliness. While some guests noted that the rooms and bed linen were clean, there were significant concerns about the overall maintenance and hygiene of the hotel. Several guests reported issues such as dirty rooms, a lack of room cleaning and unclean bathrooms. Common complaints included encountering hair on pillows, moldy walls and stained, outdated furnishings. Additionally, some visitors mentioned unpleasant odors and finding personal items left by previous guests. The hotel facilities appear to be in need of modernization and better upkeep to meet cleanliness expectations consistently.
The Itaverá Master Hotel consistently receives high praise for its dedicated and attentive staff. Guests frequently highlight the excellent service provided by the employees, mentioning their politeness, hospitality and friendliness. The staff, including the reception team and chambermaids, are often described as very attentive and kind. Notably, a special mention is made of Rosa, a receptionist who is commended for her exemplary service and willingness to help.
While the overall feedback on the staff's performance is positive, there are occasional mentions of slower reception service and employees appearing somewhat apprehensive, particularly when anticipating complaints. Despite these minor issues, the majority of guest reviews emphasize the helpfulness and politeness of the staff, making a stay at Itaverá Master Hotel pleasant and welcoming.
The parking situation at Itaverá Master Hotel has received considerable criticism from guests. Numerous reviews highlight that the garage is complicated and dark with inadequate lighting and cleanliness. The small, cramped spaces make it difficult for vehicles to maneuver, especially for those without much driving experience. Some even mentioned that the garage was full of cobwebs and rubbish, posing both aesthetic and safety concerns. Issues with exposed wires and the general messy state of the parking facility add to the risk of potential damage to vehicles. Overall, the parking conditions are described as very bad and terrible with specific complaints about the narrowness and tightness of the spaces, making it less accommodating for larger vehicles, including trucks. The lack of adequate control over the parking area and guests’ cars being locked further dampen the experience.
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Location
In addition to its prime location, the hotel receives praise for its breakfast offerings with many guests describing it as satisfactory, delicious and varied. Some reviews also commend the friendly and attentive staff, pointing out the positive interactions with hotel employees.
However, the hotel does face criticism regarding cleanliness and maintenance. Several guests expressed dissatisfaction with the state of their rooms, noting issues like dirty walls, unpleasant odors in bathrooms and outdated facilities. Despite these concerns, the hotel's air conditioning and TV amenities receive positive mentions, contributing to an overall mixed but predominantly location-focused experience.
The combination of good location, reasonable prices and decent amenities like breakfast and air conditioning makes Itaverá Master Hotel a practical choice for those prioritizing accessibility and budget considerations.
Breakfast
While the majority of feedback about the breakfast is positive, highlighting its freshness and satisfactory variety, there were also mentions of areas needing improvement. Some guests pointed out that certain items like eggs and bread could be better with complaints of cold eggs and dry, hard bread. Additionally, a few reviews noted occasional problems such as the absence of orange juice and a lack of food close to the end of service time.
In summary, Itaverá Master Hotel provides a well-rounded breakfast experience that many find enjoyable, though there are a few areas that could benefit from attention to detail. Overall, it contributes positively to the guests' stay.
Rooms
Particularly concerning are issues of security, such as missing keys and open doors. Guests also reported problems with basic amenities like air conditioning units, malfunctioning minibars and electric showers that either didn’t work or provided weak water pressure. The old and stained condition of bed linens and towels, along with an overall old appearance of the rooms, contributed to a general sense of neglect and discomfort.
Despite these drawbacks, some guests acknowledged that certain rooms were of a decent size and had working air conditioners and TVs. However, frequent mentions of bad smells, particularly in the bathrooms and poorly maintained facilities overshadow many of the positive aspects. Overall, the feedback suggests that while the hotel does have potential, significant improvements in cleanliness, maintenance and modernization are necessary to meet guest expectations.
Beds
Cleanliness
Staff
While the overall feedback on the staff's performance is positive, there are occasional mentions of slower reception service and employees appearing somewhat apprehensive, particularly when anticipating complaints. Despite these minor issues, the majority of guest reviews emphasize the helpfulness and politeness of the staff, making a stay at Itaverá Master Hotel pleasant and welcoming.
Parking
No, Itaverá Master Hotel doesn't have any pool.
No, a spa isn't available at Itaverá Master Hotel.
No, Itaverá Master Hotel doesn't allow dogs.
Yes, parking facilities are available at Itaverá Master Hotel.
No, Itaverá Master Hotel doesn't have a gym.
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