The Village Hotel Liverpool is a convenient choice for travelers due to its great location with easy access to both the motorways and city centre. While the breakfast and dining experiences can be hit or miss, the hotel offers a range of clean and comfortable rooms with some in need of modernisation. The staff are friendly and helpful and the gym and pool facilities are excellent. Parking can be an additional expense, but there are ample spaces available. The hotel is a popular wedding venue with great family rooms, but some guests have had issues with room allocation. Overall, the Village Hotel Liverpool is a good option for those looking for a straightforward, clean and comfortable place to stay in Liverpool.
Mercure St Helens is a modern and clean hotel with a great location, making it a popular choice for guests. The breakfast experience is hit or miss, but the breakfast staff receive consistently positive reviews. The dining experience is also mixed with some guests praising the food and service, while others have had negative experiences. The rooms are comfortable and nicely decorated with some minor issues reported. The staff are friendly and accommodating, although there were a few negative comments regarding unhelpful staff. The pool and gym facilities are great, although some guests had minor issues with the steam room and jacuzzi. The beds receive high praise from guests with most finding them comfortable and clean. Overall, Mercure St Helens is a lovely, warm and friendly hotel with a tasty breakfast and a great location.
The Hillcrest Hotel receives a variety of positive reviews, particularly for its strategic location, dining experiences, cleanliness and outstanding staff service. Its prime location near key event venues, Liverpool Airport, restaurants and bars makes it an ideal choice for both business and leisure travelers. Guests appreciate the clean environment, friendly staff and ample free parking.
Breakfast at the hotel garners mixed feedback. Many guests praise the freshly cooked meals, particularly the full English breakfast and the attentive staff. However, there are occasional comments about items being cold or overcooked and cleanliness in the breakfast area.
Dinner at the Hillcrest consistently impresses. Guests frequently commend the well-presented, large portions and excellent quality of the food, which is considered great value for money. The attentive and friendly restaurant staff add to the pleasant dining experience, although booking in advance is recommended due to popular demand.
The rooms at The Hillcrest Hotel are generally described as clean, comfortable and modern with some refurbished rooms receiving special mention for their aesthetics. Guests find the rooms spacious and quiet, though a few note that some rooms could use updating and occasionally encounter issues with temperature control or bed comfort.
Cleanliness is a notable strength of this hotel with many reviews highlighting the spotless rooms and modern decor. Some isolated incidents of less-than-perfect cleanliness were mentioned, but these do not significantly detract from the overall positive sentiment.
The Hillcrest Hotel’s staff is repeatedly praised for their friendliness and helpful nature. Guests appreciate the warm, welcoming atmosphere provided by the team, which greatly enhances their overall experience.
The comfort of the beds receives mixed reviews. Some guests find the beds very comfortable, while others mention issues with worn-out mattresses and noisy springs, suggesting that some upgrades could improve consistency across all rooms.
In summary, The Hillcrest Hotel’s key strengths are its convenient location, high-quality dining, cleanliness and exceptional staff service. While there are minor areas for improvement, the overall guest experience remains highly positive.
The hotel is located 9.4 km fro Liverpool in Merseyside and features extensive spa and wellness facilities, including gym, jacuzzy, sauna and a large swimming pool. Providing modern rooms with premium comfort, spacious event facilities and high-quality wining and dining options, it's an ideal pick to host your wedding, business or family event or to simply enjoy a few days of full pampering.
Summary of reviews
Best Western Premier Suites Hotel & Spa Liverpool-Knowsley has received mixed reviews from guests in various categories. The location is convenient for business purposes and exploring Knowsley, but some guests had difficulty finding the hotel and it is a taxi ride away from Liverpool city centre. Breakfast received mixed reviews with some guests finding it lovely and others finding it mediocre with limited availability and poor quality food. Dinner offerings were also mixed with some guests finding the food excellent and others finding it poor with limited choices. The rooms are good-sized and clean, but some guests found them dated and in need of maintenance. Cleanliness received mixed reviews with some guests finding their suites to be clean and comfortable and others encountering issues with bathroom cleanliness and unclean common areas. The staff were exceptional and went above and beyond to ensure a comfortable stay, but a few negative reviews mentioned rude or uninterested reception staff and unhelpful breakfast staff. The spa experience varied for guests, but there were aspects of it that were enjoyable. The hotel may not cater to families as there are limited activities for kids. The quality of the beds received mixed reviews with some guests finding them super comfy and others finding them uncomfortable and affecting their quality of sleep. The hotel has received mixed reviews regarding its four star rating with some guests feeling it falls short of expectations and others deeming it a nice enough hotel for the price.
Summary of reviews related to the 'Accessible' category
Knowsley Inn & Lounge receives mixed feedback on accessibility for guests with disabilities. While some guests point out that the hotel's accessibility features feel outdated, they still regard them as superior to many other options in Liverpool. The accessible rooms are noted for being clean and offering ample space for wheelchair maneuverability. Practical access from the M62 and a convenient, easy-to-find location are additional pluses. However, road closures and unclear signage can complicate the journey. Despite these challenges, the dedicated and superb staff often make up for the difficulties faced, ensuring a generally positive experience for guests with disabilities.
The Everglades Hotel Warrington West is nestled in the serene English countryside, offering an excellent location that is easily accessible from major motorways and local attractions, making it a convenient option for travelers heading to Liverpool, Manchester or nearby sites like Chester Zoo. The large car park and ample parking spaces simplify the experience for those traveling by car.
Guests generally praise the breakfast experience for its quality and variety with options ranging from cooked to buffet items, though occasional inconsistencies and service delays were noted. Dinner also receives commendations for its well-prepared food and pleasant ambiance, despite a sometimes restricted menu and occasional basic presentations.
The hotel rooms are spacious and comfortable, though some guests noted a need for refurbishment and faced issues with dated décor and inconsistent cleanliness. While many guests found the rooms clean, others reported instances of maintenance issues and the presence of musty smells.
One of the hotel's standout features is its exceptional staff, who are frequently commended for their friendliness, efficiency and professionalism across various areas including reception, housekeeping and dining services. Their accommodating nature significantly enhances the guest experience.
Wi-Fi connectivity at the hotel is somewhat unreliable with varying degrees of success depending on the time and location within the hotel. On the other hand, parking is highly convenient with a large, free car park offering ample spaces.
The hotel is also praised for its family-friendly environment and suitable facilities for family trips and pets, featuring adequate family rooms and a reasonable dog policy.
While the beds receive mixed reviews with some guests finding them comfortable and others noting issues with firmness and bedding condition, the overall room comfort and cleanliness are generally well-received. The hotel maintains good essential amenities aligning with its three-star rating, although some guests feel there is room for improvement in value for money.
Overall, Everglades Hotel Warrington West is appreciated for its tranquil location, friendly staff and family-friendly amenities, making it a solid choice for various types of travelers, though certain areas like room décor and Wi-Fi could benefit from enhancements.
Lenox Bed and Breakfast offers a serene and idyllic retreat in the picturesque English countryside, drawing praise for its quiet rural location that combines peaceful charm with convenient access to Liverpool Airport. The nearby village of Hale enhances the experience, providing a quaint and welcoming atmosphere for exploration. Guests find this location ideal for both leisure and work, appreciating the blend of tranquility and travel convenience it provides.
The warm and inviting ambience of Lenox Bed and Breakfast is consistently highlighted, with guests noting the cozy and comfortable rooms adorned with tasteful decorations. Many appreciate the attention to cleanliness and the modern, stylish presentation that delivers good value for money. Exceptional comfort is frequently attributed to the beds, making it difficult for guests to leave their restful spots in the mornings. The in-room entertainment options, including Netflix, further enhance the stay, offering a homely ambiance.
The breakfast experience is simple yet satisfying, featuring a continental selection that includes cereals, bread, and spreads, all facilitated by the in-room toaster and mini fridge for ease of preparation. While some guests desire clearer communication regarding the breakfast offerings, most find the provisions sufficient for a modest start to the day.
Guests continually praise the welcoming and helpful staff, particularly Laura, the owner, for her gracious hospitality and accommodating nature. Visitors appreciate the personal touch and seamless communication, which adds to the inviting atmosphere. Despite the absence of a traditional reception, the attentive and congenial interactions with Laura and her family enhance the overall experience.
Ample parking options at Lenox Bed and Breakfast offer convenience and security, catering to those with larger vehicles or multiple cars. Although navigating the parking may pose slight challenges for some, the overall consensus remains positive, valuing the practicality provided.
While mixed reviews regarding cleanliness do exist, many guests find certain rooms clean and well-presented. The attentive staff often ensure a comfortable stay, though some areas have room for improvement in housekeeping and management response.
Ultimately, Lenox Bed and Breakfast is celebrated for its cozy accommodations, inviting service, and idyllic setting, rendering it a popular choice for travelers seeking a peaceful escape with modern conveniences.
Summary of reviews related to the 'Accessible' category
The reviews of Beech Mount Hotel highlight several positive aspects regarding accessibility for guests with disabilities. Guests found everything to be accessible, including a very accessible layout and rooms. All amenities were easily accessible and getting to the rooms was straightforward without any issues. Booking a ground floor room posed no problem, which added to the convenience. Additionally, it was noted that accessing taxis from the hotel was easy. Although there were a few minor issues like noise from the room above and a fire alarm incident, overall, the accessibility needs were well met, making the stay comfortable for guests with disabilities.
The Mercure Haydock Hotel has a convenient and accessible location, making it ideal for travelers on a road trip or attending an event at the nearby Haydock Park Racecourse. Guests had varying experiences with the breakfast, dinner and rooms with some enjoying them while others had concerns. Cleanliness was also a mixed bag with some guests noting issues with outdated decor and maintenance problems. However, guests consistently praised the exceptional and friendly staff who went above and beyond to ensure a comfortable stay. The pool received mixed reviews with some guests enjoying it while others found it outdated and crowded. Guests appreciated the convenient and secure parking options. The hotel is a great choice for families with spacious rooms and enjoyable facilities. While opinions are divided, guests generally find the hotel to be a comfortable place to stay, although some would prefer better quality bedding.
This hotel has accessible rooms located on the ground and second floors with accessible ensuite facilities, including baths. There is step-free access to accessible rooms and conference facilities. The hotel has lifts to all floors and designated blue badge parking bays.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-19 out of 19 hotels in and around Prescot