The Hillcrest Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hillcrest Hotel receives a variety of positive reviews, particularly for its strategic location, dining experiences, cleanliness and outstanding staff service. Its prime location near key event venues, Liverpool Airport, restaurants and bars makes it an ideal choice for both business and leisure travelers. Guests appreciate the clean environment, friendly staff and ample free parking.
Breakfast at the hotel garners mixed feedback. Many guests praise the freshly cooked meals, particularly the full English breakfast and the attentive staff. However, there are occasional comments about items being cold or overcooked and cleanliness in the breakfast area.
Dinner at the Hillcrest consistently impresses. Guests frequently commend the well-presented, large portions and excellent quality of the food, which is considered great value for money. The attentive and friendly restaurant staff add to the pleasant dining experience, although booking in advance is recommended due to popular demand.
The rooms at The Hillcrest Hotel are generally described as clean, comfortable and modern with some refurbished rooms receiving special mention for their aesthetics. Guests find the rooms spacious and quiet, though a few note that some rooms could use updating and occasionally encounter issues with temperature control or bed comfort.
Cleanliness is a notable strength of this hotel with many reviews highlighting the spotless rooms and modern decor. Some isolated incidents of less-than-perfect cleanliness were mentioned, but these do not significantly detract from the overall positive sentiment.
The Hillcrest Hotel’s staff is repeatedly praised for their friendliness and helpful nature. Guests appreciate the warm, welcoming atmosphere provided by the team, which greatly enhances their overall experience.
The comfort of the beds receives mixed reviews. Some guests find the beds very comfortable, while others mention issues with worn-out mattresses and noisy springs, suggesting that some upgrades could improve consistency across all rooms.
In summary, The Hillcrest Hotel’s key strengths are its convenient location, high-quality dining, cleanliness and exceptional staff service. While there are minor areas for improvement, the overall guest experience remains highly positive.
Categories
Breakfast at the hotel garners mixed feedback. Many guests praise the freshly cooked meals, particularly the full English breakfast and the attentive staff. However, there are occasional comments about items being cold or overcooked and cleanliness in the breakfast area.
Dinner at the Hillcrest consistently impresses. Guests frequently commend the well-presented, large portions and excellent quality of the food, which is considered great value for money. The attentive and friendly restaurant staff add to the pleasant dining experience, although booking in advance is recommended due to popular demand.
The rooms at The Hillcrest Hotel are generally described as clean, comfortable and modern with some refurbished rooms receiving special mention for their aesthetics. Guests find the rooms spacious and quiet, though a few note that some rooms could use updating and occasionally encounter issues with temperature control or bed comfort.
Cleanliness is a notable strength of this hotel with many reviews highlighting the spotless rooms and modern decor. Some isolated incidents of less-than-perfect cleanliness were mentioned, but these do not significantly detract from the overall positive sentiment.
The Hillcrest Hotel’s staff is repeatedly praised for their friendliness and helpful nature. Guests appreciate the warm, welcoming atmosphere provided by the team, which greatly enhances their overall experience.
The comfort of the beds receives mixed reviews. Some guests find the beds very comfortable, while others mention issues with worn-out mattresses and noisy springs, suggesting that some upgrades could improve consistency across all rooms.
In summary, The Hillcrest Hotel’s key strengths are its convenient location, high-quality dining, cleanliness and exceptional staff service. While there are minor areas for improvement, the overall guest experience remains highly positive.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Hillcrest Hotel is strategically situated, making it an ideal choice for guests attending nearby events and venues. Its prime location next to key event venues and within walking distance proves highly convenient. Notably, it's just a short drive from Liverpool Airport and about 20 minutes from Liverpool itself, which adds to its appeal for both business and leisure travelers.
The location is also praised for being near an excellent Italian restaurant and a lovely bar, adding to the overall charm of the stay. Guests appreciate the clean environment, friendly and helpful staff and the ample free parking available. Overall, The Hillcrest Hotel's location is consistently highlighted as convenient and suitable for various needs, making it a favored spot among visitors.
The Hillcrest Hotel offers a mixed experience when it comes to breakfast. Guests have various opinions with many highlighting positive aspects. Several reviews praise the breakfast for being delicious, freshly cooked and offering a good selection of items. The full English breakfast, in particular, is frequently mentioned as excellent and substantial. Guests also appreciate the friendly and attentive staff who contribute to a pleasant dining experience.
However, some guests have noted issues such as certain items being cold, especially the fried eggs and cooked breakfast and occasional overcooking, particularly with the bacon. The breakfast area has drawn a few criticisms for cleanliness and could benefit from some brightening up. Additionally, there were mentions of a lack of clear guidance from staff and inconsistencies in item availability, like missing orange juice.
Despite these drawbacks, many guests still find the breakfast to be lovely, great value for money and commend the overall variety and quality on offer. The combination of fresh, cooked-to-order meals and a helpful staff makes the breakfast appealing to many visitors.
The Hillcrest Hotel boasts a dining experience that consistently impresses its guests. The food at the hotel's restaurant often receives high praise for being excellent with well-presented and large portions. Many have noted that dinners are particularly outstanding with some describing the meals as amazing and beautiful. The restaurant's dinner menu offers piping hot dishes that are considered great value for money and the exceptional quality of the food enhances the overall dining experience.
The breakfast service also gets commendation with a good selection available and all items freshly cooked to order. Guests find their evening meals lovely and appreciate the attentive and friendly restaurant staff. However, it is advisable to book a dinner table in advance, as some guests have expressed a desire for more flexible dining times. Despite this minor inconvenience, the restaurant’s consistently excellent cuisine and service make it a noteworthy component of the Hillcrest Hotel stay.
The Hillcrest Hotel receives largely favorable feedback on its rooms with many guests praising the cleanliness, comfort and modern decor. The majority of visitors found their rooms to be lovely, spacious and quiet with some even describing them as on par with those in top-class hotels. Refurbished rooms were particularly highlighted for their modern and beautiful aesthetics.
However, a few reviews indicated areas for improvement. Some rooms were described as dated or small with occasional mentions of hard and uncomfortable beds. Issues with temperature control were noted with rooms being too warm and air conditioning ineffective at times, while another guest mentioned a room being cold. Despite these minor drawbacks, the overall sentiment is positive with many guests appreciating the cleanliness, the quality of bedding and towels and general comfort of the accommodations.
The Hillcrest Hotel has garnered mixed reviews when it comes to the comfort of its beds. Several guests have praised the beds for being very comfortable, contributing to a great night's sleep. Words such as "super comfy" and "really nice and comfortable" frequently appear in the reviews, indicating a generally positive reception.
However, not all guests shared this sentiment. Some reported issues with the mattresses, mentioning that they were visibly worn out with notable dips and springs that could be felt, leading to discomfort. Reports of beds creaking throughout the night suggest that maintenance and upgrades could be beneficial.
Overall, while many visitors enjoyed a restful sleep thanks to the comfortable beds, there remains room for improvement to ensure consistency in bed quality across all rooms.
The Hillcrest Hotel, based on guest reviews, generally upholds a standard of cleanliness and comfort. Many guests found their rooms to be clean, tidy and warm with crisp and clean sheets enhancing their stay. The modern property is described as spotless with really nice decor, contributing to an overall welcoming atmosphere. The hotel's spacious rooms and comfortable older section were also noted for being clean. Friendly and welcoming staff further complement the positive experiences of cleanliness, ensuring that nothing was too much trouble for guests.
However, there were some isolated concerns. A few guests reported issues such as dirty baths, cobwebs and unhoovered floors. Despite these instances, the overall sentiment reflects a pleasant stay with satisfactory cleanliness standards at The Hillcrest Hotel.
The Hillcrest Hotel boasts an outstanding staff whose friendliness and helpfulness are frequently highlighted by guests. Praised for their warm and welcoming nature, the staff consistently go above and beyond to ensure visitors feel at home. Guests often describe the team as lovely, polite, chatty and exceptionally pleasant. The front desk and reception team are particularly noted for their excellent service, always greeting guests with a smile and ready to assist with any need. Whether in the dining room or other areas of the hotel, the staff's cheerful and accommodating demeanor leaves a lasting impression. Overall, the hotel's personnel are a significant factor in guests' positive experiences, making The Hillcrest Hotel a top choice for those valuing exceptional service.
Location Show Map
Location
The location is also praised for being near an excellent Italian restaurant and a lovely bar, adding to the overall charm of the stay. Guests appreciate the clean environment, friendly and helpful staff and the ample free parking available. Overall, The Hillcrest Hotel's location is consistently highlighted as convenient and suitable for various needs, making it a favored spot among visitors.
Breakfast
However, some guests have noted issues such as certain items being cold, especially the fried eggs and cooked breakfast and occasional overcooking, particularly with the bacon. The breakfast area has drawn a few criticisms for cleanliness and could benefit from some brightening up. Additionally, there were mentions of a lack of clear guidance from staff and inconsistencies in item availability, like missing orange juice.
Despite these drawbacks, many guests still find the breakfast to be lovely, great value for money and commend the overall variety and quality on offer. The combination of fresh, cooked-to-order meals and a helpful staff makes the breakfast appealing to many visitors.
Dinner
The breakfast service also gets commendation with a good selection available and all items freshly cooked to order. Guests find their evening meals lovely and appreciate the attentive and friendly restaurant staff. However, it is advisable to book a dinner table in advance, as some guests have expressed a desire for more flexible dining times. Despite this minor inconvenience, the restaurant’s consistently excellent cuisine and service make it a noteworthy component of the Hillcrest Hotel stay.
Rooms
However, a few reviews indicated areas for improvement. Some rooms were described as dated or small with occasional mentions of hard and uncomfortable beds. Issues with temperature control were noted with rooms being too warm and air conditioning ineffective at times, while another guest mentioned a room being cold. Despite these minor drawbacks, the overall sentiment is positive with many guests appreciating the cleanliness, the quality of bedding and towels and general comfort of the accommodations.
Beds
However, not all guests shared this sentiment. Some reported issues with the mattresses, mentioning that they were visibly worn out with notable dips and springs that could be felt, leading to discomfort. Reports of beds creaking throughout the night suggest that maintenance and upgrades could be beneficial.
Overall, while many visitors enjoyed a restful sleep thanks to the comfortable beds, there remains room for improvement to ensure consistency in bed quality across all rooms.
Cleanliness
However, there were some isolated concerns. A few guests reported issues such as dirty baths, cobwebs and unhoovered floors. Despite these instances, the overall sentiment reflects a pleasant stay with satisfactory cleanliness standards at The Hillcrest Hotel.
Staff
No, The Hillcrest Hotel doesn't have any pool.
No, a spa isn't available at The Hillcrest Hotel.
No, The Hillcrest Hotel doesn't allow dogs.
Yes, parking facilities are available at The Hillcrest Hotel.
No, The Hillcrest Hotel doesn't have a gym.
Location Show Map
More Options
