Congress & Wellness Hotel Olsanka
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Congress & Wellness Hotel Olsanka is a mixed bag according to guest reviews. While the hotel's location is highly rated for its convenience and proximity to major attractions, the breakfast and rooms receive mixed reviews. The cleanliness of the hotel is also a point of contention with some guests praising it while others found it lacking. The staff is generally friendly and helpful, but some guests had negative experiences. The hotel's amenities, such as the fitness center and spa, are well-equipped but come at an additional cost. The hotel's four-star rating is also a matter of debate among guests. Overall, the hotel is a good option for business travelers and families looking for a convenient location, but guests should be aware of the mixed reviews and additional fees for certain amenities.
Show moreRead review summaries for all categories
Categories
Located within the Congress & Wellness Hotel Olsanka, the sauna world is an ideal place for visitors to complement their stay with some much-needed relaxation. The sauna world offers five saunas, including an outdoor whirlpool and two massage treatment rooms. You can also take a dip in one of the many cooling zones to refresh your senses after a day of activities. For those looking for an even more indulgent experience, the hotel offers a variety of wellness treatments that will leave your mind and body feeling rejuvenated. With a variety of fragrances from trees, citruses and herbs, the sauna masters are skilled in the art of relaxation, ensuring your enjoyment is deepened throughout your visit. Whether you are looking to relieve stress, fatigue, or aches and pains, the massage therapists will provide you with the quality and expertise needed to leave you feeling refreshed and rejuvenated.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Heated Pool Indoor Pool Pool Lap Lanes
Hotel with Pool Lap Lanes
Room Types
About Congress & Wellness Hotel Olsanka
Guest Reviews
The Congress & Wellness Hotel Olsanka is conveniently located near the city center with a tram stop right outside the hotel, allowing for easy access to many tourist destinations. The hotel is also near supermarkets, shopping centers and restaurants. Guests appreciate the location and its direct connection to public transportation including the tram and metro. Some guests have mentioned that the hotel is not located in the city center, but still easily accessible by public transportation. Overall, the hotel's location is highly rated by guests due to its convenience and proximity to major attractions.
The breakfast at Congress & Wellness Hotel Olsanka appears to be a mixed bag. Some guests enjoyed the breakfast, finding it tasty and with a good variety, while others found it below average with a limited selection and some low-quality ingredients. A common complaint was the lack of labeling for allergens and the absence of fruit. The breakfast room itself was also a source of criticism with some guests finding it uninviting and cafeteria-like, while others were able to upgrade to a premium area with better seating and more options for an additional fee. Overall, while some guests were satisfied with the breakfast, others were disappointed and recommended seeking breakfast elsewhere.
The rooms at Congress & Wellness Hotel Olsanka vary in quality with some guests saying their rooms were clean, spacious and well-equipped while others reported old, worn-out equipment and uncleanliness. Some guests praised the comfortable beds and daily housekeeping but others complained of uncomfortable pillows and dirty cups and glasses. Some rooms faced a residential area while others faced a main road and some had balconies and refrigerators while others did not. Several guests noted issues like broken sheets, clogged shower drains, stinky sewage smells and doors that did not close properly. However, many guests enjoyed the modern and luxurious feel of the hotel itself and appreciated the daily fresh towels, coffee/tea-making facilities and separate bathrooms and toilets. Overall, the reviews suggest that while the rooms may not be consistent, the hotel's location and amenities, such as the fitness center and spa, make it a worthwhile stay.
Guests found the beds at Congress & Wellness Hotel Olsanka to be quite varied in terms of comfort. Some guests felt that the beds were too hard or had worn-out mattresses, while others raved about how comfortable and cozy they were. Pillow quality also varied with some guests finding them uncomfortable. Overall, the general consensus was that the beds were satisfactory with some minor complaints. Despite this, guests highlighted the warm and inviting atmosphere of the hotel rooms.
Guests of the Congress & Wellness Hotel Olsanka have provided mixed reviews regarding the cleanliness of the hotel. Some praised the hotel's cleanliness and satisfied with the spacious rooms and daily housekeeping. However, others felt that the rooms needed redecorating and were not as clean as they should have been. Some guests had issues with dust and mold in the room, while others had complaints about dirty toilets or broken shower cabins. Many guests complimented the hotel's spa facilities, fitness center and helpful staff. Overall, although the hotel is not perfect, cleanliness remains an essential aspect of a hotel for guests.
The Congress & Wellness Hotel Olsanka boasts a friendly and helpful staff with guests praising the personnel in the spa, lobby bar and dining area. However, some guests did encounter unfriendly receptionists or felt that the staff was not investing in their stay. There were also comments about understaffing, which led to delays in service. Despite some mixed experiences, many guests were satisfied with the cleanliness and helpfulness of the staff and some even found them communicative and professional. Additionally, the hotel's reception spoke English and was always willing to assist guests. While there were some negative experiences with the staff, the majority of reviews praised the friendly and accommodating staff at this 4-star hotel.
The wifi at Congress & Wellness Hotel Olsanka seems to be a recurring issue among guests. Many complained of either weak or non-existent signal in their rooms with some resorting to using their own mobile data. Several guests also mentioned the poor quality of the wifi with the connection breaking every few minutes. The hotel's wifi coverage was described as poor, especially in certain areas of the hotel. There were also complaints about the lack of stability in the connection and inability to open windows. Despite these issues, other guests did enjoy their stay and found the hotel to be worth the cost, even with the wifi problems.
The Congress & Wellness Hotel Olsanka boasts a well-equipped spa on the premises with a swimming pool and sauna world available for guests at an additional charge. However, be mindful that not all hotel amenities are included in the original price. Visitors can also purchase a voucher for the sports center. The wellness facilities are available at a reasonable cost and are great for those looking to unwind when visiting. The sauna area is modern, but some guests found it poorly marked in English. Unfortunately, some visitors found the fact that everyone in the spa was naked to be unpleasant. Nonetheless, overall, guests praised the hotel, its staff, transportation, rooms, breakfast, gym, spa, cleanliness and services. However, some visitors found the hotel's wellness offering to be a scam, as it was more akin to a public pool with some saunas rather than a full-fledged wellness hotel salon. Additionally, the fitness studio, swimming pool and sauna all required an extra fee. The spa and swimming pool fees were approximately €16 and €7 for two hours, respectively. The relatively low cost of enjoying the swimming pool and spa make it worth considering for those on a budget.
Congress & Wellness Hotel Olsanka offers some great amenities for guests, including a swimming pool and sauna. However, be aware that these come at an extra cost and are not included in the base price of the hotel. Some guests were disappointed to find out about this additional fee and felt that it should have been communicated more clearly. Others were not happy with the condition of the pool, which was described as old and outdated. Despite these issues, the hotel still promotes its wellness facilities as a major selling point.
Guests have mixed reviews about the parking at Congress & Wellness Hotel Olsanka. While some found the underground garage convenient and secure, others felt that it was too expensive at 16 euros per night with some calling it a colossal fee. Some also mentioned that there is not much space for big cars and that the parking lot is not clearly marked. Additionally, some guests had issues with pre-paying for parking only to find it occupied upon arrival. However, the option of a paid parking lot nearby was also mentioned. It is recommended to reserve a spot in advance and there is no direct access from the hotel to the underground parking. Guests also noted a lack of labeling for allergens and a lack of variety in breakfast options.
If you're planning a family stay at the Congress & Wellness Hotel Olsanka, there are some things to keep in mind. While many guests appreciated the spacious rooms that easily accommodated families of three or more, some were disappointed by the lack of small refrigerators in their rooms. The hotel also seems to host many school groups, which could be a disruption for those looking for a quieter stay. Additionally, some guests noted that the breakfast area can become crowded with school guests in the morning. For families looking to swim, the hotel pool may not be the best option, as some guests found it unsuitable for family use. However, for those seeking separate sleeping quarters for their family, the hotel does offer a variety of rooms with up to three separate bedrooms. Finally, many guests appreciated the hotel's convenient location with everything they needed within reach.
The Congress & Wellness Hotel Olsanka has received mixed reviews from guests regarding its four-star rating. While some reviewers consider the hotel to be modern and luxurious, others believe that it barely qualifies as a three-star hotel with outdated decor and unimpressive breakfast options. However, guests generally praise the hotel's cleanliness, helpful staff, good location and on-site amenities such as the fitness center and spa. Many guests also note that the hotel's pricing is reasonable, considering its shortcomings. Overall, guests had varying experiences with the Congress & Wellness Hotel Olsanka and it seems that the hotel's four-star rating may be a matter of debate.
Congress & Wellness Hotel Olsanka is a modern and luxurious conference hotel that offers excellent accommodation options for business travelers. The rooms are well-maintained, modern and spacious. Despite being a large conference hotel, the hotel offers a personal and classic touch to its services. The accommodation meets the expectations of guests attending events in the neighboring conference center. The hotel is also referred to as a wellness hotel, offering services to de-stress and relax visitors. The location is very convenient to explore the city's attractions with good accessibility and is affordable. However, guests have noted that the labeling of facilities could be improved.
Yes, Congress & Wellness Hotel Olsanka has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Congress & Wellness Hotel Olsanka.
No, Congress & Wellness Hotel Olsanka doesn't allow dogs.
Yes, parking facilities are available at Congress & Wellness Hotel Olsanka.
Yes, Congress & Wellness Hotel Olsanka has a gym.
