Hotels, Guesthouses, Aparthotels, Hostels in Portugal where Extra Health & Safety Measures Have Been Taken

Terrace Mar Suite Hotel

Aparthotel in Funchal

8.9

Excellent

From $133

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
It is requested at Madeira airport

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Portugal seal clean and safe

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Spa

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 01 2020

Furadouro Boutique Hotel Beach & SPA

Hotel in Ovar

8.1

Very Good

From $109

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
It´s not mandatory by the portuguese law

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
2

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

CLEAN and SAFE - PORTUGAL

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Yes, Sauna and Turkish Bath

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 19 2020

Hotel Villa Garden Braga

Hotel in Braga

8.0

Very Good

From $98

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Clean and Safe Turismo de Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
No

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Pool

Has the hotel closed during the pandemic?
No

Casa da Cisaltina

Country House in Povoacao

9.6

Excellent

From $94

$

Country House where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types.

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:30 - Check-out: 11:30

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

CleanandSafe Açores

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Caso suspeito: • Não deve sair do estabelecimento e deve utilizar EPI’s • Receber orientação pela Linha de Saúde Staff: • Definir equipas de 2 colaboradores para prestar auxílio e limpeza • Devem utilizar EPI’s e higienizar mãos • Desinfetar espaços após saída do caso suspeito

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 26 2020

Hotel Rural Quinta das Quintães

Hotel in Penafiel

9.3

Excellent

From $96

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

clean and Safe

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

The Late Birds Lisbon - Gay Urban Resort

Guest House in Lisbon

9.3

Excellent

From $207

$

Guest House where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

CleanandSafe - Turismo de Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 12 2020

Golden Tram 242 Suites & Hostel

Hostel in Lisbon

5.5

Rated

From $99

$

Hostel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Other limitations
NONE

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

DGS

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: PandP

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
NO

Has the hotel closed during the pandemic?
No

Hotel Inglaterra - Charme & Boutique

Hotel in Estoril

8.2

Very Good

From $122

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
by a link

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Clean and Safe Certification from Turismo de Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Restaurant, Bar, pool, playground, fitness room

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020

Hotel Santa Catarina Algarve

Hotel in Portimao

8.1

Very Good

From $70

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
2 guest

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 75% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Declaração Estabelecimento Safe and Clean Turismo de Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
No

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Plano de Contigencia

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/09/2020

Muthu Clube Praia da Oura

Aparthotel in Albufeira

7.1

Good

From $87

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
guest to provide information prior to arrival and payment and on checkout invoice can be sent by email

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
4

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

“Tourism De Portugal” on clean and safe

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
still waiting for the guidelines from local authority about the services.

Has the hotel closed during the pandemic?
Yes
Reopening Date: Unknown

Montinho Boutique Studios

Vacation Home in Benagil

9.4

Excellent

From $128

$

Vacation Home where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 8 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
No

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: call doctor

Is there a doctor available either on-site or on-call?
No

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 01 2020

InterContinental Porto - Palacio das Cardosas, an IHG Hotel

Hotel in Porto

8.7

Very Good

From $302

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Other limitations
Requesting ETA and ETD to avoid gatherings

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

IHG Clean Promise and WTTC Safe Travels Certification and Turismo de Portugal Clean and Safe

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Isolation area and Contingency Plan activated

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
All Hotel services are available and subjct to Health Authority procedures and Guidelines.

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 10 2020

NEYA Lisboa Hotel

Hotel in Lisbon

8.3

Very Good

From $123

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
2

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Clean and Safe Turismo de Portugal

ISO 14001:2015

ISO 9001:2015

WTTC Safe Travels protocols

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Specific procedures implemented

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Jacuzzi.

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 01 2021

Porto Spot Hostel

Hostel in Porto

8.9

Excellent

From $30

$

Hostel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Other
You have both self-check-in through an oline survey and have plexiglass structure in reception.

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Clean and Safe by Tourism of Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 01 2020

Monte da Ribeira

Farm Stay in Estoi

9.4

Excellent

From $78

$

Farm Stay where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Other

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 1 hour.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Other limitations
Ask the guest about their arrival time, at least 24h before check-in.

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Clean and Safe Turismo de Portugal

HACCP

World Health Organization (WHO) guidelines

WTTC Safe Travels protocols

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: Unknown

Gojim Casa Rural

Farm Stay in Armamar

7.9

Good

$

Farm Stay where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Other
We direct the customers to the room

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Other limitations
If asked will be arranged

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
No

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

AHRESP

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
No

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 07 2020

Residência Matos Pereira

Guest House in Vila Real de Santo Antonio

7.1

Good

From $38

$

Guest House where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Safe and Clean

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 01 2020

Stay Hotel Lisboa Centro Saldanha

Hotel in Lisbon

7.7

Good

From $103

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
72h

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
2

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Turismo de Portugal

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
No

Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/06/2020

Casa Mãe

Hotel in Lagos

10

Excellent

From $324

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types. Cabanas, Casa Mãe, Baluarte Villas, Padaria

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes